Chrysler PT Cruiser Complaints (2004)

217 consumer complaints on file.

#11738367May 17, 2026
ENGINE
So I had been having issues with the car overheating well I'm almost home and my daughter says she smells smoke so pull over and rush to get my babies out of the car because under the hood it had caught on fire
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11576953March 12, 2024
UNKNOWN OR OTHER
I purchased the 2004 Chrysler PT Cruiser on 1/10/2024. I learned that the Chrysler Dealership does not make keys for the vehicle when locked out, nor does it Service the vehicle. They will "address" a Recall Notice and will do an oil change and will do an inspection only. Chrysler Dealership told me to "Come back tomorrow" when a Recall Notice was issued and they said it was not Safety Related, however a Power Steering Pressure Hose was found to be leaking/exploding oil and this IS a safety related issue. I was rear ended 1/23/24 with 2 dogs in the car. I did not purchase Uninsured Motorists Insurance because I thought under CA State Law that I was legally compliant with insurance I had purchased. I thought between two cars in a potential accident, one had to be able to cover fault for any reason if not both equally. I was told by my Insurance to go after the other Man's Insurance, even if he was not the driver and this did not seem right. The other Man's Insurance Policy had lapsed and I was told there is no coverage for being rear ended. The man said I hit him and said something about "not seeing" the light or turn signal which I demonstrated for functionality. Vehicle has been given different assessments and inspections from 1/10 when purchased to present. I paid $500 at one AAA ASE Facility and $15,000 out of Retirment plus hotel for 3 weeks for the vehicle "dying" and the problem cannot be identified. Car is doing weird things mechanically and no one can locate the problem. There is unaddressed Body Damage where the Rear Left Light (plastic and housing) broke. The vehicle has to have body repair and a new light ordered at a cost greater than what is available through an Auto Dismantler. Chrysler does not make parts for this vehicle. There was rust and corrosion in coolant and metal found in Transmission. I paid full price for a used Transmission. I need someone to review traffic footage to determine when the window went down and dog went out and why
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389021January 20, 2021
STEERING
POWER STEERING HOSE LEAKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349156August 14, 2020
SUSPENSION, UNKNOWN OR OTHER
BALL JOINT ARE MISSING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317422March 10, 2020
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
IT STARTED WITH THE DASHBOARD LIGHTS AND THE MIDDLE STICK LIGHTS (P,D,R,N++) I CAN'T SEE AT NIGHT WHAT SPEED I'M GOING OR MY LEVELS OR ANYTHING BC THE LIGHTS QUIT WORKING, I HAD THE BATTERY REPLACED I'VE HAD THE BATTERY CHANGED TWICE, I'VE HAD THE THERMOSTAT CHANGED TWICE BUT IT STILL OVER HEATS NOT TOO LONG AGO WITH BOTH OF MY TODDLERS IN THE CAR ON A 3 LANE HIGHWAY LOCKED UP ON ME COULDN'T USE THE STEERING WHEEL OR BRAKES HAD TO PULL THE EMERGENCY BREAK IT'S JUST BEEN REPETITIVE I BOUGHT THE CAR FROM MY SISTER WHO'S GRANDMOTHER GOT TIRED OF PUTTING MONEY INTO IT IT STUTTERS SOMETIMES LIKE IT'S SLOW TO SHIFT INTO GEAR TO ACCELERATE IT CAN HAPPEN ANYWHERE. IT WAS MY FIRST CAR IT'S NEVER BEEN WRECKED, I NEVER THOUGHT TO CHECK FOR ANY RECALLS, I BOUGHT IT IN JULY OF 17. IT'S ONLY HAD A TOTAL OF 2 OWNERS. IT USED TO SHAKE REAL BAD I COULDN'T GO OVER 55MILES AN HOUR BUT EVEN 55 WAS IFFY. THE SCARIEST THING FOR ME WAS IT LOCKING UP ON A HIGHWAY WITH AN INTERSECTING LANE I HAD JUST HAD EVERYTHING REPLACED FOR A SECOND TIME BEFORE IT STARTED SMOKING AND LOCKED UP AND COMPLETELY SHUT DOWN MY KIDS 3 & 1 WERE IN THE BACK ALL I COULD THINK TO DO WAS PULL MY EMERGENCY BREAK I DRIFTED AND SWERVED UNTIL THE CAR FINALLY CAME TO A STOP LUCKILY NOT WRECKING OR INJURING ANYONE, JUST FEAR OF DRIVING I REALLY TRUSTED THIS CAR. I HAD TO CALL THE POLICE TO GET AHOLD OF A STATE TROOPER WHO GAVE ME A COUPLE DAYS TO MOVE IT GIVEN MY CIRCUMSTANCE AND 45 MIN AWAY FROM HOME, A STRANGER STOPPED TO HELP AND OFFERED TO GIVE US A RIDE BACK TO IRONTON FROM THE WEST PORTSMOUTH HIGHWAY HE LIVED IN PORTSMOUTH OUT OF KINDNESS MOVED MY CAR TO HIS HOUSE THERE AFTER DROPPING US OFF THAT NIGHT TO KEEP FROM GETTING IT TOWED. OFFICER NOTED EVERYTHING. I DIDN'T THINK OF ANYTHING UNTIL I JUST RECENTLY GOT ANOTHER 2004 PT THAT STARTED FIRE IN THE HEADLIGHTS AND GOING THROUGH A LOT OF THE SAME PROBLEMS.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11228609July 1, 2019
ENGINE
I BOUGHT THIS CAR LAST YEAR FROM A PRIVATE OWNER I DID NOT KNOW THAT IT HAD A OVER HEATING PROBLEM I REALLY HAVE TRIED EVERYTHING SO I THEN STARTED LOOKING IT UP AND FOUND OUT THAT SO MANY PEOPLE ARE HAVING THE SAME PROBLEM AS ME AND FROM WHAT I HAVE READ ABOUT IT THE DEALERSHIP SHOULD FIX MY PROBLEM SINCE THE PROBLEM REALLY COMES FROM THEM FROM IT WAS MADE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181490February 21, 2019
ELECTRICAL SYSTEM, POWER TRAIN
THIS VEHICLE HAS A P0037 AND A P0037 DTC'S THAT WON'T CANCEL. FINDLEY CHRYSLER REPLACED THE OXYGEN SENSORS. IT DIDN'T FIX IT. THEY SAY THE COMPUTER IS BAD. I SENT THE COMPUTER 5033293AF TO BE REPAIRED. THEY SAID THE COMPUTER IS OK. I GOT THE CODES TO GO AWAY FOR A BRIEF TIME BY MESSING WITH THE COMPUTER WIRE LOOM. IHAVE HEARD THERE WAS ARECALL FOR THIS. IS IT STILL AVAILABLE?06/08/2018
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142330October 24, 2018
ELECTRICAL SYSTEM, ENGINE
WHILE DRIVING THE ENGINE WILL SPUTTER AND DIE. WHEN PULLING UP TO A STOP LIGHT THE CHECK ENGINE LIGHT WILL COME ON AND THE ENGINE WILL IMMEDIATELY DIE. WHILE DRIVING ON THE FREEWAY AT 65MPH THE ENGINE WILL SUDDENLY DIE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118829August 9, 2018
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
JUST UNDER 78,000 MILES TURBO GOES OUT, TOOK TO DEALERSHIP, REPLACED TURBO (TOOK 6 MOS) FINALLY RETURNED THE VEHICLE AND WITHIN 1 MONTH HEAD GASKET GOES OUT (BLOWING WHITE SMOKE), WHILE DRIVING AT 35 MPH ON A SIDE ROAD (DEALER SAYS KNOWN PROBLEM, WANTS ANOTHER $2000 FOR HEAD GASKET, LOCAL DEALER SAYS "THE HEAD GASKETS FOR THAT CAR ARE THE WEAK POINT, WHEN YOU RETURN THE COMP RATIO TO NEW/NORMAL WITH A NEW TURBO. IT WILL BLOW THE HEAD GASKET OUT") REPLACED MYSELF (CANT AFFORD DEALER) NEW HEAD GASKET (MULTI LAYERED POS), NEW BOLTS (REQUIRED), NEW TIMING BELT, NOW IT WONT START, TESTED ALL SENSORS, CAM, CRANK, O/P, WATER, THROTTLE POS, REPLACED COIL, REPLACED PCM, CHASED AND INSPECTED ALL WIRING, STILL NOTHING ENGINE CRANKS OVER, BUT-IT WILL NOT START. MECHANICS AND DEALERS ALIKE SAY ITS NORMAL FOR THIS CAR BUT THEY HAVE NO IDEA OR REASON FOR IT NOT STARTING, I KEEP BEING TOLD TO CHECK THIS SENSOR, REPLACE THAT $300 PART, LOOK HERE, LOOK THERE, REPLACE THAT (ANOTHER$300) AGAIN. CHRYSLER HAS A KNOWN PROBLEM WITH THIS PIECE OF CRAP AND HAS NEVER DONE ANYTHING ABOUT IT I HAVE BEEN FIGHTING THIS FOR 4 YEARS NOW CHRYSLER NEEDS TO REPAIR THIS AND REIMBURSE FOR ALL THE CRAP I'VE HAD TO REPLACE AND ALL THE B/S I'VE GONE THROUGH. THEY KNEW THE HEAD GASKET WOULD BLOW OUT AFTER A NEW TURBO WAS INSTALLED, AND DID NOTHING ABOUT IT, THEY HAVE KNOWN ABOUT THIS NO START/NO CRANK ISSUE THESE CARS HAVE, BUT HAVE NEVER DONE ANYTHING TO ADDRESS OR FIX THE POOR CONDITION OF THEIR VEHICLES. NOW THERE'S A LINE THAT SAYS ITS POSSIBLY THE IGNITION SWITCH THAT'S CAUSING THE PROBLEM. SOUNDS TO ME LIKE THEY SOLD THE PUBLIC A LEMON AND GOT AWAY WITH IT. CHRYSLER SHOULD BE MADE TO FIX THESE PIECES OF GARBAGE OR BUY THEM ALL BACK AT WHAT THEY SOLD FOR ORIGINALLY I WILL NEVER BUY ANOTHER CHRYSLER AS LONG AS I LIVE. NOT WORTH EVEN USING AS A BOAT ANCHOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11050943November 28, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 CHRYSLER PT CRUISER. THE CONTACT REPLACED THE MULTI-FUNCTION ELECTRICAL SWITCH, WHICH CAUSED THE FOG LIGHTS TO REMAIN ILLUMINATED. THE FAILURE CAUSED THE BATTERY TO DRAIN. THE CUSTOMER REMOVED FUSE #8 DAILY TO REDUCE THE POSSIBILITY OF AN ELECTRICAL FIRE. THE CONTACT HAD THE MULTI-FUNCTION SWITCH REPLACED AT HENKEL CHRYSLER JEEP DODGE (1275 W DICKMAN RD, SPRINGFIELD, MI 49037, (800) 865-6185). THE FAILURE MILEAGE WAS 108,773.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046000November 14, 2017
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
POWER STEERING LEAKAGE ON TURBO MODEL ENGINE HOT POSSIBLE FIRE HAD FIXED ONCE AND IT BROKE AGAIN , THERE IS A RECALL ON THE NON TURBO MODEL ALREADY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034101October 17, 2017
ELECTRICAL SYSTEM
AFTER SHOPPING FOR 1/2 HOUR, I RETURNED TO MY CAR IN THE PARKING LOT. I OPENED THE DRIVER'S SIDE DOOR AND DISCOVERED GRAY COLORED SMOKE COMING UP FROM THE STEERING COLUMN HAZARD BUTTON. IT SMELLED ODD. NOT LIKE WOOD SMELL. THE AUTO CLUB TOWED MY CAR TO MY LOCAL MECHANIC AND DISCONNECTED THE BATTERY CONNECTIONS AS HE SAID TO PREVENT FIRE. MY MECHANIC SAID THE WIRES CAUGHT FIRE AND MELTED THE CONNECTORS. THE PARTS: COMBINATION SWITCH, COMBO SWITCH CONNECTOR & ELECTRICAL CONNECTORS, SHRINK TUBING = TOTAL $320 PARTS. LABOR: REMOVE & REPLACE ALL APPLICABLE MODELS (MULTI-FUNCTION SWITCH); REPLACE MULTI-FUNCTION SWITCH HARNESS (BURNED OUT CONNECTORS) = TOTAL $380 LABOR THE DAY OF THE INCIDENT, I DROVE AN ESTIMATED 15 MILES TOTAL WITH TWO PRIOR STOPS.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11020979August 31, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2004 CHRYSLER PT CRUISER. WHILE DRIVING APPROXIMATELY 15 MPH, ANOTHER VEHICLE CRASHED INTO THE PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED HEAD INJURIES AND WHIPLASH. MEDICAL ATTENTION WAS NOT RECEIVED. THE DRIVER OF THE OTHER VEHICLE SUSTAINED HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT CALLED MCHENRY AUTO MART (LOCATED AT 725 MCHENRY AVE, SUITE A, MODESTO, CA 95350 (209) 408-8802) WHERE THE CONTACT WAS ASKED IF SHE WAS LATE ON HER PAYMENT. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11012275August 2, 2017
ENGINE, VEHICLE SPEED CONTROL, SUSPENSION
WHILE DRIVING, SOMETIMES WHEN DRIVING, THE CAR WILL JERK TO THE LEFT OR THE RIGHT WITHOUT PROBACATION. VECHILE ACCELERATES WITHOUT FOOT BEING ON THE PEDAL. ONE TIME I WAS AT A STOP LIGHT. MY FOOT WAS ON THE BRAKE, BUT THE CAR LURCHED FORWARD AND THE ENGINE STARTING REVING. I HAD TO USE BOTH FEET WITH EXTREME FORCE TO SLOW THE CAR DOWN. FINALLY, I JUST THREW THE CAR INTO PARK; ONCE IN PARK, THE CAR KEPT REVING. THE PEDAL WAS NOT PRESSED.THIS HAS HAPPENED ON THREE OCCASIONS. THIS MAKES FOR UNSAFE DRIVING, AND ONLY DUE TO MY GOOD DRIVING SKILLS DID I AVOID AN ACCIDENT. THIS HAS BEEN OCCURING FOR THE PAST THREE MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949869February 6, 2017
ELECTRICAL SYSTEM
INSTRUMENT PANEL IS INOPERATIVE ALL FUSES AND RELAYS ARE OKAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909391September 23, 2016
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
VEHICLE ACCELERATED ON ITS OWN, UP TO 4,000RPM WITH MY FOOT OFF THE GAS PEDAL. WHEN I STOMPED ON THE BRAKES CAR WOULD NOT SLOW DOWN, ENGINE CONTINUED TO RUN AT 4,000RPM. TO SAVE MY LIFE AND OTHERS SHIFTED CAR INTO NEUTRAL, PULLED OVER AND TURNED OFF IGNITION. AFTER A MINUTE OR TWO RESTARTED THE CAR AND SAME SYMPTOM WERE PRESENT, ENGINE REVIVING TO 4,000RPM, FOOT OFF THE GAS PEDAL, ON THE BRAKE PEDAL AS A PRECAUTION. NOTE THAT WHEN THIS FIRST HAPPENED THE CAR WAS NOT IN CRUISE CONTROL MODE, SIMPLY DRIVING AROUND TOWN RUNNING ERRANDS. THIS SITUATION IS SCARY BECAUSE I DO NOT KNOW WHEN, HOW, IF IT IS GOING TO HAPPEN AGAIN, TOTALLY UNPROVOKED AND NON-SENSICAL AS TO WHY IT IS HAPPENING, WHAT TRIGGERS THE PROBLEM. THIS HAS NOW OCCURRED TWICE RECENTLY AND BECAUSE OF THIS NIGHTMARE SCENARIO I AM HESITANT, VERY VERY HESITANT TO DRIVE THE CAR. IT IS A DANGER TO MY, MY WIFE'S LIFE AND OTHER PEOPLE ON THE ROAD WE MAY ACCIDENTALLY PLOW INTO IF THE CAR DECIDES TO GO INTO RUNAWAY MODE OF ITS OWN VOLITION. YOUR CONSIDERATION OF A RESPONSE WOULD BE GREATLY APPRECIATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882316July 2, 2016
ELECTRICAL SYSTEM
FUEL GAUGE SUDDENLY DROPS TO EMPTY. EVEN AFTER A COMPLETE TANK REFILL. IT WOULD SEEM TO BE AN ELECTRICAL MALFUNCTION IN EITHER THE SENSOR OR DASH GAUGE ITSELF. IT CAN BE "CLEARED" FROM BEING STUCK ON EMPTY BY SHUTTING OFF THE ENGINE AND THEN RESTARTING IT. ALSO, SPEEDOMETER SUDDENLY DROPS TO ZERO FOR SEVERAL SECONDS AND THEN JUMPS BACK TO THE PRESENT SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839387March 2, 2016
ELECTRICAL SYSTEM
MY PT CRUISER BY CHRYLR 2004 GOT ON FIRE IN THE CONTROL AREAS FOR THE GEAR CONTROL AREAS, I WAS DRIVING HOME ON THE 29TH OF FEBRUARY 2016, AND I WAS ABOUT A MILE FROM MY HOME WHEN MY GRAND DAUGHTER SAID SHE SMELL SMOKE AND SEEN IT AS WELL, BUT WE DIDN'T KNOW WHERE IT WAS COMING FROM. I GOT HOME FROM DRIVING A REGULAR CITY STREET, WHICH WAS ABOUT 5 MINUTES FROM MY HOME. I PARK THE CAR AND RAISE THE HOOD TO SEE IF THE FIRE WAS UNDER MY HOOD, NO NOT THERE. SO I PARK MY CAR AT MY HOME AND SAID I WOULD INVESTIGATE IT IN THE MORNING SINCE IT WAS NIGHT TIME. I WENT TO MY CAR THE NEXT MORNING ON THE 1ST OF MARCH 2016 AND TRY TO CHANGE GEARS, MY GEAR WOULDN'T MOVE. I HAD MY CAR TOW TO MY MECHANIC TO FIX THE PROBLEM. HE TOLD ME I HAD A FIRE IN THE GEAR AREAS, HE WAS DUMBFOUNDED ON HOW THE FIRE STARTED, BUT SAID THE ONLY THING HE COULD COME UP WITH WAS THE CIGARETTE LIGHTER COULD HAD STARTED THE FIRE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10822091January 25, 2016
STEERING
TL* THE CONTACT OWNS A 2004 CHRYSLER PT CRUISER. WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL BECAME DIFFICULT TO CONTROL. THE CONTACT PARKED THE VEHICLE AND ADDED STEERING WHEEL FLUID TO THE VEHICLE. THE NEXT MORNING, THE CONTACT NOTICED FLUID UNDERNEATH THE VEHICLE. THE CONTACT INFORMED THE MANUFACTURER WHO VERIFIED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V268000 (STEERING) AND WAS UNABLE TO PROVIDE A FREE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 102,618.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10795126November 20, 2015
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 CHRYSLER PT CRUISER. WHILE DRIVING 20 MPH, THE FRONT DRIVER SIDE HEATED SEAT CAUGHT FIRE. THE CONTACT STATED THAT THE FIRE DEPARTMENT WAS NOTIFIED AND WAS ABLE TO EXTINGUISH THE FIRE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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