Chrysler PT Cruiser Complaints

2,623 consumer complaints on file.

#10057760February 9, 2004
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
THE GAS TANK FILLER PIPE AND CAP BROKE WHILE DRIVING. GAS NOZZLE SLIPPED DOWN NEAR WHERE THE REAR BRAKES WERE LOCATED. CONSUMER WAS NOT ABLE TO PUT GAS INTO THE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056293February 1, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
FUEL LINE HAD PREVIOUSLY BEEN SECURED WITH NYLON TIES TO PREVENT CHAFING AGAINST AC LINES. HOWEVER, FUEL LINE RUBBED AGAINST HOUSING OF OUTSIDE AIR FILTER WHERE IT MEETS THE FIREWALL. THIS CHAFED THE HOUSING MATERIAL AND EVENTUALLY CAUSED A HOLE IN IT. THE EDGE OF THIS HOLE SUBSEQUENTLY WORE THROUGH THE FUEL LINE AND CAUSED FUEL TO SPRAY INTO ENGINE COMPARTMENT. NO FIRE RESULTED. REPAIRED BUY SPLICING A FITTING INTO THE FUEL LINE AT THE POINT OF THE LEAK. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056174January 30, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
WHEN FIRST CRANKING CA RIT WILL REV ITSELF UP, THE SPEEDOMETER GOES TO 120MPH RPMS TACHS OUT, AND THEN DROPS BELOW 1/2 RPM, SPUTTERS AND BACKFIRE SOFF. HAD IN CHRYSLER DEALERSHIP 3 TIMES FOR THIS AND UNABLE TO FIND A PROBLEM. TOLD ME THAT A SENSOR COULD BE GOING BAD. NOW WHILE MY MOTHER WAS DRIVING OUT OF NEIGHBORHOOD THE CAR WENT DEAD AS DOES WITH ME AT TIMES AT STOP SIGN AND REFUSED TO CRANK AGAIN. CALLED ROADSIDE HAD IT FOR A CHARGE OF 75.00 AND WAS TOLD I HAD BAD GAS AND WANTED ANOTHER 510.00 TO FIX. WAS TOLD NOT COVERED UNDER REG. WARRANTY OR THE 1300.00 EXTENDED BUMPER TO BUMPER WE PURCHASED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055953January 28, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CONSUMER NOTICED FUEL WAS IN THE OIL. DEALER INDICATED FUEL PUMP MODULE SECONDARY SEAL FAILED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056002January 28, 2004
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY, ENGINE AND ENGINE COOLING:COOLING SYSTEM
WHILE DRIVING VEHICLE LOST POWER BRAKES, POWER STEERING, AND STALLED. VEHICLE WAS TOWED TO THE DEALER, TECHNICIAN DETERMINED THAT RADIATOR HOSE BROKE, AND COOLANT FELL OFF. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054954January 27, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
WHEN DOING THE 30,000 MILE OIL CHANGE/INSPECTION I NOTICED SPLITS IN THE LOWER CONTROL ARM BUSHINGS. THIS IS ONLY NOTICEABLE WHEN THE SUSPENSION IS UNSUPPORTED. THE CAR WAS DEALER SERVICED FOR THE RECALLS AND WAS ASKED FOR AN INSPECTION OF THE BUSHINGS WITH A WRITTEN RESPONSE A THIS TIME. DEALER MECHANIC SAID IT WAS NORMAL WEAR BUT RESPONSE WAS SUSPICIOUS IN NATURE AND NOT FORTHCOMING. THE CAR WAS THEN TAKEN TO AN INDEPENDENT AUTO MECHANIC AND STATED THAT THE BUSHINGS APPEARED TO BE COMING APART. THE CAR WAS THEN TAKEN TO A DIFFERENT DEALER WITH THIS CONCERN AND THEY THEN DECIDED TO REPLACE THE BUSHINGS UNDER THE ORIGINAL WARRANTY. NO PARTS RETAINED DUE TO DEALER POLICY THAT NO PARTS UNDER WARRANTY WORK WILL BE GIVEN TO THE OWNER. I REQUEST AN INVESTIGATION OF THE LOWER CONTROL ARM BUSHINGS FOR INFERIOR RUBBER AND DESIGN. IT APPEARS THAT IF THE BUSHINGS FAIL THE CONTROL ARM WILL FALL OFF AND MAY RESULT IN SEVERE INJURY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055008January 27, 2004
ELECTRICAL SYSTEM:IGNITION
LOCK CYLINDER FOR IGNITION KEY BROKEN IN STEERING COLUMN. KEY WOULD NOT TURN AND STEERING WHEEL LOCKED UP. I AM CONCERNED THAT IF THE LOCK CYLINDER BROKE WHILE OPERATING THE VEHICLE, THE STEERING WHEEL MAY LOCK UP CAUSING THE DRIVER TO LOSE CONTROL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055389January 20, 2004
STEERING:RACK AND PINION
WHILE TRAVELING 5 MPH CONSUMER NOTICED THAT WHEN MAKING A TURN VEHICLE DID NOT RESPOND TO TURNING, VEHICLE CONTINUED TO TRAVEL STRAIGHT. DEALERSHIP SERVICED VEHICLE, AND NOTICED RACK AND PINION NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055403January 20, 2004
FUEL SYSTEM, GASOLINE
VEHICLE MADE A RATTLING NOISE WHEN ACCELERATING. CONSUMER STATED GAS WAS LEAKING INTO THE ENGINE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056015January 16, 2004
WHEELS:RIM
CHROME PLATING 5 SPOKE WHEELS CHROME PLATING HAS BUBBLED/CORRODED ON THE SEALING SURFACE OF THE TIRE BEAD. *PH THIS HAS CAUSED THE TIRE TO LEAK AIR. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070822January 15, 2004
ENGINE AND ENGINE COOLING, EQUIPMENT:ELECTRICAL
ENGINE STOPS DEAD IN THE MIDDLE OF DRIVING...DEALER HAS NOT BEEN ABLE TO REPEAT PROBLEM BUT 4 WARNINGS COME UP ON COMPUTER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070439January 15, 2004
ENGINE AND ENGINE COOLING
WWW.PTCRUISERPROBLEMS.COM MY PT CRUISER CONSUMES OIL AT THE RATE OF A QUART OR MORE EVERY THOUSAND MILES. AFTER SEVERAL FAILED REPAIR ATTEMPTS FERMAN REACQUIRED IT FROM HIM, REPLACING IT WITH A NEW ONE FROM THE LOT. I PURCHASED MY 2002 PT CRUISER TOURING LIMITED ON 5/20/2002 WITH ONLY 4,780 MILES FROM: FERMAN AUTOMOTIVE HTTP://WWW.FERMANAUTO.COM. MY PT CRUISER EXCESSIVE OIL CONSUMPTION PROBLEM WAS DISCOVERED ABOUT THE TIME OF THE FIRST OIL CHANGE. IT CONSUMED ABOUT ONE QUART OF OIL EVERY 500 MILES. THE FIRST ACTUAL ATTEMPT AT REPAIR FERMAN MADE WAS TO REPLACE THE VALVE COVER GASKET, THIS FAILED. SECOND REPAIR ATTEMPT WAS REPLACING THE ENGINE THEY TOLD ME. THEY ONLY REPLACED THE SHORT BLOCK, AND THIS ALSO FAILED. I SENT A VEHICLE DEFECT NOTIFICATION TO THE MANUFACTURE AND ONE TO THE STATE TO START THE LEMON LAW PROCESS. CHRYSLER CORPORATE OFFICE SENT THE REGIONAL LEAD TECHNICIAN TO OVERSEE THE LAST REPAIR ATTEMPT. FERMAN TORE DOWN THE ENGINE AND INFORMED ME THAT THEY FOUND NINE BAD VALVE SEALS. FERMAN REPLACED THE ENTIRE HEAD. THEY ALSO REPLACED THE VALVE COVER, THERE IS A KNOWN ISSUE. SOME 2001 PT CRUISERS HAVE A DEFECTIVE VALVE COVER THAT CAUSES THE PCV VALVE TO SUCK IN OIL. I DROVE ABOUT 370 MILES AND CHECKED THE OIL TO FIND IT CONSUMED A QUART OF OIL! THERE IS ALSO A SECONDARY ISSUE WITH THE A/C. THE A/C HAS A PERSISTENT MILDEW ODOR THAT THE DEALER HAS NOT RESOLVED. THEY HAVE TREATED THE A/C WITH AN ANTI-MILDEW AGENT SEVERAL TIMES YET IT STILL RETURNS. I AND MANY OTHERS SUFFER WITH TRYING TO RESOLVE THE MILDEW ODOR PROBLEM ALSO. I AM CURRENTLY STILL PERFORMING ANOTHER OIL CONSUMPTION TEST. THE OIL CONSUMPTION HAS VARIED ONLY SLIGHTLY AND STILL CONTINUES. I HAVE CONTACTED AN ATTORNEY AND I AM WORKING WITH HIM TO HOPEFULLY RESOLVE THIS SOON. CHRYSLER STATED THEY WILL REPLACE OR PURCHASE MY VEHICLE BACK FROM ME, IF THE OIL CONSUMPTION CONTINUES. PLEASE CONTACT ME. WWW.PTCRUISERPROBLEMS.COM [email protected]
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069073January 15, 2004
ENGINE AND ENGINE COOLING
MAY 17, 2003 WAS THE MOST RECENT EPISODE. THE CAR HAS BEEN IN FOR SERVICE 5 TIMES FOR OVERHEATING. THEY'VE BEEN UNABLE TO SATISFACTORILY FIX THE PROBLEM OR ADMIT IT'S A DEFECT. I'VE LODGED COMPLAINTS WITH CHRYSLER CORPORATE, BUT THEY REFUSE TO REPLACE THE VEHICLE. THE ONLY RESOLUTION THEY'RE WILLING TO OFFER IS EXTENDED COVERAGE, WHICH WON'T KEEP MY CAR FROM OVERHEATING EVERY TIME I ATTEMPT A TRIP LONGER THAN 30 MINUTES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053260January 15, 2004
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, POWER TRAIN:CLUTCH ASSEMBLY, POWER TRAIN:MANUAL TRANSMISSION, STEERING
2001 CHRYSLER PT CRUISER: THE BATTERY LIGHT KEEPS COMING ON. I'VE TAKEN TO DEALER FOUR TIME NOW FOR THAT PROBLEM. HAD THE BATTERY REPLACED TWICE. HAD THE REGULATOR IN THE COMPUTER REPLACED. I AM STILL HAVING PROBLEMS. THE TRANSMISSION HAD TO BE REPLACED. IT IS A MANUAL TRANSMISSION. HAD THE CLUTCH REPLACED. ALL OF THIS DUE TO FAULTY PARTS! THE VEHICLE KEEPS PULLING TO THE RIGHT. HAD IT FIXED ONCE AND IT STILL PULLS. THE DATE ENTERED IS WHEN EVERYTHING STARTED. *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053259January 15, 2004
STEERING:RACK AND PINION
POWER STEERING FAILED. DEALERSHIP STATES THE POWER STEERING RACK AND PUMP ARE DEFECTIVE. THIS WAS A SUDDEN LOSS OF STEERING. THE PART IS BACK ORDERED UP TO 3 WEEKS WHICH LEADS ME TO BELIEVE THIS IS NOT AN ISOLATED INCIDENT. THERE MUST BE A SIGNIFICANT NUMBER OF RACK FAILURES. *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053278January 15, 2004
ELECTRICAL SYSTEM
THE SAFETY RECALL FOR THE INSTRUMENT CLUSTER FAILURE WAS COMPLETED IN NOVEMBER 2002. ON 11 JANUARY 2004, THE INSTRUMENT CLUSTER FAILED AGAIN. DEALER REPROGRAMMED THE CONTROLLER (AGAIN), LEAVING ME TO WONDER IF THIS IS PERMANENT 'FIX' OR IS IT ONE THAT I WILL NEED TO CONSTANTLY BE WORRYING ABOUT? CHRYSLER RECALL CENTER PROVIDES NO ASSURANCE. DEALER SAYS, 'IF IT FAILS, BRING IT IN AGAIN.' - NOT MUCH ASSURANCE. * CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054030January 14, 2004
POWER TRAIN:MANUAL TRANSMISSION
CONSUMER'S VEHICLE WAS PARKED IN THE 1ST GEAR AND TURNED OFF, IT ROLLED, AND CRASHED INTO ANOTHER VEHICLE. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10052690January 8, 2004
SUSPENSION:REAR
I PURCHASED A 2003 PT CRUISER GT, AFTER TRADING IN MY 2002 PT CRUISER TOURING EDITION. MY '02 HAD A REAR STABILIZER BAR MY '03 DOES NOT. IT IS LISTED ON THE WINDOW STICKER, IT IS SHOWN IN THE 2003 FACTORY SERVICE MANUAL, IT IS SHOWN IN THE 2003 PARTS MANUAL. MY 2003 HAS A LOT MORE BODY ROLL THAN THE 2002 DID. CHRYSLER STATES THEY UPGRADED THE "TWIST BEAM" AND EXTERNAL BAR WAS NOT NEEDED, AND IF INSTALLED COULD BE DANGEROUS, AND VOID SUSPENSION WARRANTY, ACCORDING TO THE SERVICE AND GENERAL MANAGER OF ANTWERPEN MOTOR CARS IN MARYLAND. IF THIS IS TRUE WHY WOULD CHRYSLER OFFER PARTS FOR SALE? I AM CONCERNED OF OTHER SHORT-CUTS THAT MAY HAVE BEEN TAKEN TO SAVE MONEY. A TOP HEAVY VEHICLE LIKE THE PT NEEDS TO CONTROL BODY ROLL FOR SAFETY AND COMFORT OF OCCUPANTS. LIKE I STATED, I OWNED A 2002 MODEL YEAR AND "UPGRADED" TO A 2003. THANKS. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053415January 6, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THE DRIVER HEARD A SQUEALING NOISE WHEN BRAKING. TOOK VEHICLE TO THE DEALER, AND MECHANIC REPLACED THE FRONT ROTORS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053425January 6, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING 70 MPH AUTOMATIC TRANSMISSION FAILED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chrysler PT Cruiser