Chrysler Pacifica Complaints (2004)

896 consumer complaints on file.

#10452168March 19, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR ROUTINE MAINTENANCE WHEN THE TECHNICIAN ADVISED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED AND THE DASHBOARD WAS BECOMING DETACHED, DUE TO THE AIR BAG PARTIALLY DEPLOYING. THE TECHNICIAN ADVISED THE CONTACT THAT HE WOULD HAVE TO PERFORM A DIAGNOSTIC IN ORDER TO PROVIDE AN ADEQUATE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452257March 19, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE ACCELERATOR PEDAL BECAME STUCK. AS A RESULT, THE VEHICLE SUDDENLY ACCELERATED ABNORMALLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 72,000 AND CURRENT MILEAGE WAS 74,000. UPDATED 08/27/13*LJ THE DEALER FIXED THE VEHICLE, AT NO COST TO THE CONSUMER. UPDATED 08/29/13
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451031March 9, 2012
ENGINE AND ENGINE COOLING
UPPER RADIATOR HOSE DISCONNECTED FROM RADIATOR AND SPILLED COOLANT OUT. THIS PRODUCED A LOT OF STEAM. WE TOOK THE CAR TO OUR LOCAL CHRYSLER DEALER. RADIATOR WAS SHOT AND DURING REPAIR, MECHANIC STATED THAT MOTOR MOUNTS WERE BROKEN. ALL REPAIRS WERE COVERED BY AN AFTERMARKET EXTENDED WARRANTY. IN READING THE NHTSA SITE, I NOTE MANY COMPLAINTS ABOUT THE MOTOR MOUNTS. THIS IS A DANGEROUS DEFECT AND THERE SHOULD BE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450752March 8, 2012
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS, POWER TRAIN, SUSPENSION
I TOOK MY CARE INTO THE SEAR AUTO CENTER IN ANNAPOLIS, MD FOR A TUNE UP AND ALSO ASKED THEM TO CHECK FOR THE KNOCKING NOISE UNDER MY HOOD AS IS WAS AFFECTING MY STEERING AND MAKING THE CAR HARD TO STEER WHEN GOING AROUND CURVES. I WAS TOLD THAT THE FRONT END SUSPENSION NEEDED TO BE REPLACED BADLY AS THE PARTS WERE SEVERELY RUSTED. I WAS ALSO TOLD THAT I WOULD HAVE TO LEAVE THE CAR AT THE FACILITY OVERNIGHT AS THEY WERE HAVING PROBLEMS REMOVING THE OLD PARTS DUE TO HEAVY CORROSION ON THE OLD PARTS AND IT WOULD TAKE MORE TIME TO GET THE PARTS OFF AND REPLACE THEN WITH NEW PARTS. IN DECEMBER OF 2011, I PURCHSED NEW TIRES AND WAS ALSO TOLD THAT I NEEDED TO PURCHSE NEW WHEELS BECAUSE THE CURRENT WHEELS ON THE VEHICLE WERE STARTING TO RUST. IN SEPTEMBER, I HAD MY BRAKE PADS REPLACED AND WAS ALSO TOLD THAT I NEEDED NEW ROTORS BECAUSE THOSE WERE ALSO RUSTING. I DO NOT LIVE IN A FLOOD ZONE, NOR HAVE I EVER HAD MY CAR IN A FLOOD. I WAS MADE AWARE OF A RECALL BY CHRYSLER YESTERDAY OF ITS 2004-2005 JEEP BRAND DUE TO CORROSION AND WANTED TO SUBMIT THIS AS THERE MAY ALSO ME CHRYSLERS SUCH AS MINE THAT HAVE HAD CORROSION ISSUES FROM NORMAL USAGE. A FEW YEARS AGO, I ALSO HAD TO HAVE THE REAR DIFFERENTIAL SERVICED DUE TO A LEAK AND THIS MAY HAVE ALSO BEEN DUE TO CORROSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450827March 8, 2012
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT SHE HEARD A LOUD NOISE COMING FROM THE BOTTOM OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE ENGINE CRADLE WAS COMPLETELY CORRODED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 101,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450290March 5, 2012
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE WOULD EXHIBIT A LOUD KNOCKING NOISE ONCE STARTED. THE CONTACT DID NOT NOTIFY THE DEALER OR THE MANUFACTURER OF THE ISSUE. A LOCAL MECHANIC DIAGNOSED THAT THE CONTACT WOULD NEED TO REPLACE THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 85,500 AND THE CURRENT MILEAGE WAS 85,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449421February 27, 2012
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING 45 MPH. THE FAILURE RECURRED FREQUENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP AND THE CONTACT WAS INFORMED THAT THE ENGINE CYLINDERS WERE FAULTY. THE IGNITION COILS AND SPARK PLUGS WERE REPLACED. THE FAILURE CONTINUED. THE CONTACT WAS ALSO INFORMED THAT THE MOTOR MOUNTS WERE LOOSE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 04V113000 (POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)). THE FAILURE MILEAGE WAS 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448965February 22, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 45 MPH, THE TRANSMISSION EXHIBITED SEVERE HESITATION IN A JERKING MOTION AND AFTER A FEW MOMENTS THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS INOPERABLE AND HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448034February 15, 2012
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT NOTICED THE FUEL GAUGE READING FLUCTUATED WHENEVER THE VEHICLE WAS IN OPERATION. IN ADDITION, THE ENGINE STALLED TWICE AT DIFFERENT TIMES. ON ONE OCCASION, THE ENGINE FAILED TO RESTART AND THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE ENGINE STARTED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THE FUEL TANK AND SENSORS WOULD NEED TO BE REPLACED. ALSO BOTH FUEL PUMPS WERE FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 74,000. UPDATED 03/14/12*LJ THE CONSUMER STATED THE FUEL GAUGE WAS BOUNCING UP AND DOWN ON A REGULAR BASIS. UPDATED 03/19/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447738February 13, 2012
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, WHEELS
MY TIRES, WHICH ARE NOT DEFECTIVE NOR WORN KEEPING LOOSING AIR CAUSING THE TPMS SENOR TO COME ON. AFTER TAKING IT IN MANY TIMES TO GET AIR I WAS TOLD THE TPMS SENOR WAS BAD ON ONE TIRE AND THERE WAS CORROSION AROUND THE WHEEL. I REPLACED IT AND HAD SEALANT PUT AROUND THE CORROSION. I WAS INFORMED THAT THIS WAS A FREQUENT PROBLEM WITH THESE WHEELS AND CHRYSLER IS AWARE OF IT. I STILL HAVE TO CONTINUALLY PUT AIR IN THE TIRES EVERY 7-10 DAYS, AND THE "SERVICE TIRE SYSTEM" MESSAGE NOW NEVER GOES OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445088January 24, 2012
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE HEADLIGHTS FAILED EXCESSIVELY. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, NOR WAS THE VEHICLE DIAGNOSED OR REPAIRED. THE CURRENT MILEAGE WAS 85,000 AND THE FAILURE MILEAGE WAS 45,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444899January 23, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING AT LOW SPEEDS OR WHILE IDLED. THE FAILURE RECURRED ON AN INTERMITTENT BASIS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE BATTERY WAS THE CAUSE OF THE FAILURE. THE BATTERY WAS REPLACED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 04V113000 (POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)). THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443794January 14, 2012
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, ELECTRICAL SYSTEM
DASH HEATER CONTROL PANEL--LAMPS FOR SEVERAL FUNCTIONS HAVE CEASED WORKING--BLOWER FAN, AIR CONDITIONING, CIRCULATION/RECIRCULATION, FRONT WINDOW DEFROST AND REAR WINDOW DEFROST MAKING ADJUSTMENTS OR CHANGES AT NIGHT IMPOSSIBLE. THERE IS NO WAY TO CHANGE BULBS ACCORDING TO THE MANUFACTURER SERVICE/SHOP MANUAL. ADDITIONALLY, THE FUNCTION STATUS (LED) PANEL FADES OUT LEAVING NO INFORMATION FOR WHAT FUNCTION IS WORKING, OR WHAT THE STATUS IS, THUS MAKING CHANGES IMPOSSIBLE AT ANYTIME. INABILITY TO CONTROL ENVIRONMENT--SPECIFICALLY THE FUNCTIONS CONCERNING VISIBILITY MAKE THE VEHICLE A HAZARD TO DRIVE WHEN THE CONTROLS ARE INOPERATIVE OR IMPOSSIBLE TO USE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442780January 7, 2012
ELECTRICAL SYSTEM, WHEELS, VISIBILITY
HEADLAMPS - THE HEADLAMPS HAD TO BE REPLACED DUE TO LIGHT BEAMS NOT COMING THROUGH THE CLEAR PLASTIC COVER. THE COVER BECAME CLOUDY AND VISIBILITY WAS LIMITED WHICH CAUSED SAFETY CONCERNS. THE CHRYSLER DEALERSHIP TRIED TO CLEAN BUT WAS NOT SUCCESSFUL. TIRE SENSORS - A YEAR AGO, WE HAD AN ISSUE WITH THE MESSAGE CENTER NOT RESPONDING TO THE TIRES. THE CHRYSLER DEALERSHIP INSTALLED 1 TIRE SENSOR AND SEVERAL MONTHS LATER A NEW MESSAGE CENTER PANEL HAD TO BE REPLACED. A YEAR LATER, WE ARE REPLACING THE OTHER THREE SENSORS. WE ARE TOLD BY THE CHRYSLER DEALERSHIP THAT THE BATTERIES ONLY LAST SEVERAL YEARS. THEY CLAIM THAT THESE SENSORS ARE GOVERMENT REGULATED. WHY ARE WE PUTTING PARTS INTO AMERICAN MADE CARS THAT HAVE TO BE REPLACED EVERY SEVERAL YEARS THAT COST $100 FOR EACH SENSOR PLUS LABOR. EITHER CHRYSLER NEEDS TO PRODUCE A BETTER SENSOR THAT LASTS LONGER OR THE GOVERNMENT SHOULD PROVIDE REBATES SINCE THIS IS REGULATORY. THESE CAR ISSUES SHOULD BE CONSIDERED A SAFETY ISSUE AND REVIEWED FOR POTENTIAL LIABILITIES THAT CAN CAUSE HARM TO THE DRIVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442513January 5, 2012
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2004 CHRYLSER PACIFICA. THE CONTACT STATED THAT THE FRONT ENGINE MOUNT CRADLE, WHICH HELD THE ENGINE IN PLACE, WAS FRACTURED. WHILE HAVING THE VEHICLE EXAMINED BY AN INDEPENDENT MECHANIC FOR ROUTINE MAINTENANCE, THE MECHANIC NOTICED THAT THE ENGINE MOUNT CRADLE WAS RUSTED. THE VEHICLE WAS NOT REPAIRED. AN AUTHORIZED DEALER WAS NOTIFIED AND STATED THAT THE MANUFACTURER WOULD NOT COVER THE REPAIR EXPENSES. THERE WERE NO RECALLS OR WARRANTIES ADDRESSING THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442036January 1, 2012
STRUCTURE:BODY
AFTER OWNING MY 2004 CHRYSLER PACIFIA FOR 7 YEARS, I WAS TOLD BY THE DEALER, DURING A ROUTINE OILCHANGE, THAT THE SUBFRAME IS RUSTED OUT AND WOULDNT LAST MUCH LONGER. THERE ARE TWO RUST HOLES IN THE FRAME STRUCTURE ON THE LEFT SIDE AND MORE FORMING ON THE RIGHT SIDE ON THE HEIGHT OF THE WHEELS. REPLACING THE SUBFRAME (WHICH HOLDS THE MOTOR IN PLACE) WOULD COST ABOUT +$4000!! I HAVE ALWAYS TAKING EXCELLENT CARE OF THIS CAR. IT IS IN GREAT SHAPE INSIDE AND OUT - EXCEPT THE FRAME. AFTER DOING SOME RESEARCH ONLINE I HAVE FOUND THAT I AM NOT ALONE. THERE IS A MULITUDE OF 2004 CHRYSLER OWNERS HAVING THE EXACT SAME PROBLEM AS I DO. THIS ISSUE NEEDS TO BE RESOLVED BY CHRYSLER. A SUBFRAME IS SUPOSE TO LAST LONGER THEN 7 YEARS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441084December 23, 2011
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR ROUTINE MAINTENANCE WHEN THEY DETECTED THAT THE FRONT PASSENGER'S SIDE OF THE SUBFRAME EXHIBITED A FOUR INCH HOLE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439867December 14, 2011
STEERING, SUSPENSION, ENGINE AND ENGINE COOLING, POWER TRAIN
2004 CHRYSLER PACIFICA TAKEN TO MECHANIC AFTER PURCHASING USED WITH 69,500 MILES FOR "CLUNKING" NOISE IN FRONT-END. REPLACED PARTS INCLUDED: SWAY BAR LINKAGES, TIE ROD ENDS, AND STRUTS AND MOUNTS ALL OF WHICH NEEDED REPLACING. BUT THE NOISE WAS STILL THERE. THE MECHANIC THEN USED A TOOL HE CALLED "CHASSIS EARS" TO PINPOINT THE SOURCE OF THE NOISE. HE FOUND THAT THE SUBFRAME (ENGINE CRADLE) WAS RUSTED AT THE POINT THAT IT MOUNTS TO THE BODY, JUST UNDER THE FRONT PASSENGER-SIDE FLOORBOARD. UPON FURTHER INSPECTION RUST WAS APPARENT ON THE DRIVERS-SIDE ALSO. THIS IS A MAJOR SAFETY ISSUE!!! THE ENTIRE FRONT-END OF THE VEHICLE INCLUDING: ENGINE, TRANSMISSION, AND ALL FRONT-END SUSPENSION AND STEERING IS HELD IN PLACE BY THIS SUBFRAME (ENGINE CRADLE). WHAT HAPPENS WHEN THIS TOTALLY FAILS WHILE DRIVING WITH SIX PEOPLE IN THE VEHICLE? WHY HAS THIS NOT BECOME A MANDATORY SAFETY RECALL? DOES SOMEONE HAVE TO GET KILLED BEFORE THIS GETS SOMEONES ATTENTION? THIS IS NOT AN ISOLATED INCIDENT AS CAN BE SEEN BY THIS WEBSITE. NHTSA PLEASE HELP!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439932December 14, 2011
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE HEADLIGHTS FAILED AND REMAINED FOGGY. THE DEALER CLEANED THE LENSES BUT THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438573December 5, 2011
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
85,000 MILES ON A WELL MAINTAINED VEHICLE. NOTICED NOISE IN CHASSIS ESPECIALLY TURNING AND OVER BUMPS. REAR CROSSMEMBER (PART OF ENGINE CRADLE) RUSTED THROUGH ON BOTH SIDES AND NEARLY BROKEN FREE FROM LEFT AND RIGHT FRAME RAILS. CONTACTED CHRYSLER ONLY TO LEARN THAT "SELECT 2002 AND 2003 PACIFICA MODELS IN HIGH CORROSION AREAS" HAVE EXTENDED WARRANTY (UP TO 150,000 MILES) FOR THIS EXACT ISSUE. UNFORTUNATELY CHRYSLER WILL NOT COVER 2004 MODELS!!! VERY EXPENSIVE TO REPAIR! SAD THAT CHRYSLER WILL NOT STAND BEHIND THEIR VEHICLES.... ESPECIALLY SINCE THEY OBVIOUSLY KNOW IT'S AN ISSUE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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