Chrysler Pacifica Complaints (2021)

362 consumer complaints on file.

• #11414581April 30, 2021
  ELECTRICAL SYSTEM, ENGINE, POWER TRAIN

  WHEN ATTEMPTING TO START THE VAN IT WILL PERIODICALLY NOT ENGAGE. THE GEAR SELECTOR WILL BLINK WHEN YOU SELECT A GEAR, BUT IT WILL NOT RESPOND TO THROTTLE. THE VEHICLE WILL ROLL HOWEVER. THIS BECOMES A GREATER PROBLEM AS YOU NEED TO REMOVE YOUR FOOT FROM THE BRAKE TO CYCLE THE VAN BACK TO OFF. ALL OF THESE ISSUES ARE COMPOUNDED BY FACT IT IS A PHEV AND THERE IS NO ENGINE NOISE TO HELP YOU NOTICE IT HAS NOT STARTED. CHRYSLER HAS SAID THEY ARE AWARE OF THE ISSUE, BUT THEY HAVE GIVEN NO INFORMATION OTHER THAN A FIX IS SUPPOSED TO COME SOMETIME IN Q2 OF 2021.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11413131April 20, 2021
  ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL

  WHEN THE CAR WAS STOPPED AT A STOP SIGN GETTING READY TO MAKE A RIGHT TURN, THE ENGINE TURNED OFF. THOUGH THE CAR WAS ON DRIVE, I WAS UNABLE TO ACCELERATE OR MOVE THE CAR. I HAD TO SHIFT TO PARK, RESTART THE CAR AND WAS THEN ABLE TO DRIVE. THIS HAPPENED ELEVEN DAYS LATER AGAIN, IN EVEN SCARIER CIRCUMSTANCES. THE ENGINE TURNED OFF WHEN I WAS SLOWING DOWN IN PREPARATION TO MERGE INTO A HIGHWAY. THE CAR TURNED OFF AND STOPPED AND I COULD NOT ACCELERATE OR DRIVE, HOLDING UP THE CARS BEHIND ME. AGAIN I HAD TO SHIFT THE CAR TO PARK AND RESTART THE CAR BEFORE I COULD SHIFT BACK TO DRIVE AND START DRIVING. I HAD MY FOUR KIDS IN THE CAR WITH ME AND THIS WAS EXTREMELY DANGEROUS AND TERRIFYING FOR EVERYONE. A CAR THAT SUDDENLY TURNS OFF IN THE MIDDLE OF DRIVING WITHOUT WARNING IS NOT SAFE TO BE ON THE ROAD.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0