Chrysler Pacifica Complaints (2004)
896 consumer complaints on file.
- #10630262September 2, 2014STRUCTURE:BODY
TOOK CAR IN FOR INSPECTION THAT IS REQUIRED IN THE STATE OF PA..MECHANIC WOULD NOT OK INSPECTION STICKER BECAUSE THE ENGINE CRADLE ON MY PACIFICA IS SO BADLY RUSTED..YOU COULD PUT YOUR FIST INTO IT...CAN NOT BE REPAIRED BECAUSE IT IS ALL FALLING APART...I WAS TOLD NOT TO DRIVE IT...TO DANGEROUS...I CALLED CHRYSLER THEY WILL NOT DO ANYTHING ABOUT IT...I SEE ON THE INTERNET AND THE NEWS THAT I AM NOT THE ONLY PERSON HAVING THIS PROBLEM...MY CAR ONLY HAD 50,000 MILES ON IT BECAUSE I AM RETIRED...CAN'T ANYONE DO ANYTHING ABOUT THIS BEFORE WE END UP DEAD...WHAT ABOUT STATES THAT DON'T INSPECT YOU CARS...WHAT AM I TO DO RETIRED AND NO CAR TO DRIVE...I CAN'T AFFORD THE PRICE OF REPAIR...CHRYSLER SHOULD TAKE CARE OF THIS...THEY NEED TO STAND BEHIND THEIR PRODUCTS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10629269August 29, 2014UNKNOWN OR OTHER
I WENT TO A MECHANIC TO HAVE AN OIL CHANGE AND UPON INSPECTING THE VEHICLE, THE MECHANIC NOTICED THE ENGINE FRAME WAS SEVERELY RUSTED. IT IS RUSTED TO THE POINT HE ADVISED ME TO NO LONGER DRIVE THE VEHICLE. THE CRADLE IS RUSTED TO THE POINT YOU CAN NO LONGER SEE WHERE IT IS ATTACHED AND CAN FIT FINGERS IN THE RUST HOLES. I WAS INFORMED BY MY MECHANIC THAT THIS IS A MANUFACTURER ISSUE THAT WOULD PUT MY FAMILY AND I IN DANGER. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10629196August 28, 2014STRUCTURE:BODY, ENGINE, POWER TRAIN
SIGNIFICANT RUST AND CORRISION RESULTING IN DAMAGE TO STRUCTURAL INTEGRITY AND ABILITY TO EXIT VECHICLE IN CASE OF COLLISION OR STRUCTURAL FAILURE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10628242August 25, 2014ENGINE, STRUCTURE
ENGINE CRADLE CORROSION. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10625726August 16, 2014STRUCTURE:BODY, ENGINE
ENGINE CRADLE/MOUNT AND FRAME IS COMPLETELY RUSTED OUT. UNSAFE TO DRIVE. STUCK WITH A PILE OF STEEL THAT HAS NO TRADE IN VALUE OR RESALE VALUE. APPARENTLY, THIS EFFECTS ALMOST EVERY 2004 PACIFICA. NHTSA OUGHT TO BE LOOKING INTO THIS ISSUE MORE CLOSELY. IT'S OBVIOUS THAT THE HUNDRED'S WHO'VE REGISTERED A COMPLAINT ON THIS WEBSITE ARE FEELING THAT THE AGENCY DOES NOT CARE TO INVESTIGATE. SHAME ON CHRYSLER; SHAME ON NHTSA.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10621343August 11, 2014SUSPENSION, ENGINE, POWER TRAIN
RUSTED ENGINE CRADLE / SUBFRAME. MANY NEAR MISSED ACCIDENTS. IT'S SO BAD I HAD TO STOP USING THE CAR. FORCED TO BUY ANOTHER VEHICLE BECAUSE CHRYSLER CUSTOMER CARE SAID THEY WON'T REPAIR IT. ONGOING FOR 2 YEARS NOW. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10621075August 9, 2014SUSPENSION, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
HAD WORK DONE ON MY CAR AND WAS TOLD THAT THE FRONT SUB-FRAME IS RUSTED AND HAS A FRACTURE IN IT FOUND OUT THAT THIS MAKE IS NOTORIOUS FOR THIS PROBLEM BUT COMPANY WONT RECALL THE ITEM ......I NEED HELP FAST ... *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10621173August 9, 2014ENGINE AND ENGINE COOLING, STRUCTURE
THE ENGINE CRADLE HAS SIGNIFICANT RUST AND SHOULD BE REPLACED BY CHRYSLER. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10620779August 7, 2014SUSPENSION, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
I JUST RECENTLY PURCHASED A 2004 CHRYSLER PACIFICA AS OF THIS DATE I AM FILING THIS I GOT THE VEHICLE HOME AND PUT IT UP ON RAMPS TO TAKE A LOOK UNDERNEATH AT THE EXHAUST AND OTHER PARTS ONLY TO FIND OUT THE FRONT SUB FRAME IS RUSTED OUT WITH A BIG CRACK AND ANOTHER HOLE IN THE FRAME. I DID SOME RESEARCH ONLINE TO FINDING OUT THAT ALMOST EVERY PACIFICA HAS THE SAME PROBLEM, CHRYSLER SHOULD DO SOMETHING ABOUT THIS PROBLEM ITS OBVIOUSLY A MAJOR SAFETY ISSUE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10619000August 5, 2014ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT WAS UNABLE TO START THE VEHICLE WHEN THE KEY WAS TURNED IN THE IGNITION. THE REMOTE STARTER WAS ALSO INOPERABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 148,718.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10618546August 4, 2014FUEL SYSTEM, GASOLINE
2004 CHRYSLER PACIFICA. CONSUMER WRITES IN REGARDS TO FUEL SYSTEM ISSUES. *SMD THE CONSUMER REFERENCED RECALL # 03V471000, BUT WAS INFORMED THE VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED IN THE RECALL. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10617835July 31, 2014ELECTRICAL SYSTEM:12V/24V/48V BATTERY, ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT AN ODOR EMITTED FROM THE VEHICLE. THE CONTACT DISCOVERED THAT THERE WAS CORROSION ON THE BATTERY TERMINAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 152,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10615301July 22, 2014SUSPENSION, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
CORRODED FRONT SUBFRAME. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10611154July 17, 2014STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
I BROUGHT MY 2004 CHRYSLER PACIFICA IN FOR ITS ANNUAL NYS INSPECTION. IT FAILED INSPECTION DUE TO THE FACT THAT THE SUBFRAME WAS SO ROTTED OUT IT WOULDN'T PASS. I REALIZE THE CAR IS OVER TEN YEARS OLD, BUT THIS SHOULD NOT HAPPEN. I DISCOVERED THAT THIS IS AN ONGOING ISSUE WITH 2004-2005 PACIFICAS, AND WANTED TO ADD MY COMPLAINT TO THE RECORD. WE NOW HAVE TO INCUR AN EXPENSE THAT WE CANNOT AFFORD, AND SHOULD NOT HAVE TO. MY MECHANIC IS NOW GOING TO CONTACT CHRYSLER TO SEE WHAT THEY WILL DO. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10610893July 16, 2014STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS, STRUCTURE
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE HAVING ROUTINE MAINTENANCE PERFORMED, THE TECHNICIAN NOTICED THAT THE ENGINE CRADLE AND SUB FRAME WERE CORRODED AND FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE VEHICLE WAS NOT COVER UNDER THE ENGINE CRADLE EXTENDED WARRANTY. THE FAILURE AND CURRENT MILEAGE WAS 89,291. PAM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10610568July 15, 2014ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
MY 2004 CHRYSLER PACIFICA STALLS OUT OF NOWHERE WHEN I'M DRIVING IT CAN BE WHEN I'M DRIVING AT 5 MILES OR EVEN 20,30 OR EVEN 50 MILES OR IF I'M MAKING A TURN WHICH IS VERY SCARY WHEN MY STEERING WHEEL LOCKS UP ON ME. IT ALSO WONT START ALL THE TIME I'VE HAD MY CAR IN THE SHOP OVER 20 TIME TO FIND OUT WHAT'S GOING ON, I'VE SPENT OVER 5,000.00 DOLLARS TRYING TO FIX IT BUT TO NO AVAIL. I'VE BEEN DOING SOME RESEARCH ON THIS ISSUE AND THERE ARE TUNES OF PEOPLE WITH THE SAME PROBLEM ON 04, 05, AND 06 CHRYSLER PACIFICA'S BUT ONLY THE 05'S HAVE A RECALL ON THE PCM. I'VE HAD MY GAS LINE CHANGED TWICE BECAUSE I COULD ONLY USE HALF A TANK BE FOR IT WOULD DROP TO E AND RUN OUT OF GAS AND THAT WAS 3,000.00 WITHIN A YEAR AND THAT'S BEEN A BIG ISSUE IN THE PACIFICA WORLD ALSO. I JUST DON'T UNDERSTAND WHY CHRYSLER WONT FIX THE PROBLEMS ON THESE SUV'S ITS CLEARLY A SAFETY ISSUE THAT NEEDS TO BE RESOLVED. I'VE TRUSTED CHRYSLER WITH MY FAMILY AND IT'S SCARY TO DRIVE THIS CAR KNOWING IT CAN AND WILL SHUT OFF ON ME AT ANY TIME AND MAY NOT START BACK UP. I DON'T HAVE MONEY TO GET A NEW CAR BEING A SINGLE MOM OF 4 THAT'S WHY I PURCHASED THIS CAR. NOW WITH ALL THE PROBLEMS THAT I'M HAVING WITH IT AND NO ONE KNOWS WHAT'S WRONG WITH IT OR HOW TO FIX IT IS A BIG HEADACHE. I TOOK IT TO A MECHANIC THAT HAS A FRIEND THAT WORKS FOR CHRYSLER DODGE AND JEEP AND THEY PUT THERE MACHINES ON MY CAR AND THEY COULDN'T FIND OUT WHAT WAS GOING ON WITH IT AS WELL AND THERE'S NO CODE THAT WAS GIVEN THEY SAID I NEEDED TO CHANGE MY STARTER AND SOMETHING ELSE I CANT REMEMBER THE PART BUT THAT WAS ANOTHER 200.00 AND ITS STILL NOT FIXED NOW THEY SAY IT HAS TO BE MY PCM WITCH IS ANOTHER 1,500 THAT I DON'T HAVE. I DIDN'T EXPECT TO PUT ALL THIS MONEY OUT TO FIX THIS CAR AND IT NOT GETTING FIXED BECAUSE CHRYSLER DOESN'T KNOW WHAT'S WRONG WITH THE 04 PACIFICA BUT I'M SURE ITS THE PCM JUST LIKE THE 05 AND 06 MODELS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10608774July 7, 2014ENGINE, UNKNOWN OR OTHER
WHILE IN FOR INSPECTION IN JUNE '14, WE WERE ADVISED BY THE MECHANIC THAT THE ENGINE CRADLE ASSEMBLY HAD RUSTED THROUGH AND WAS UNSAFE - THEY WOULD NOT PASS IT THROUGH INSPECTION. OTHERWISE, THE CAR IS IN EXCELLENT CONDITION, AND HAS BEEN MAINTAINED PROPERLY THROUGHOUT OUR OWNERSHIP. OUR RESEARCH INDICATES THIS IS A PROBLEM WITH THE INITIAL FACTORY PAINT APPLICATION - IT WAS DEFECTIVE AND ALLOWED FOR PREMATURE CORROSION OF THE CRADLE ASSEMBLY. THERE ARE MANY INSTANCES OF THIS POSTED ON THE INTERNET (SOME OF WHICH HAVE BEEN ADDRESSED BY CHRYSLER - BUT NOT ALL). THIS IS DANGEROUS AND SOMETHING SHOULD BE DONE BEFORE ACCIDENTS START HAPPENING (ESPECIALLY WITH CHILDREN INVOLVED GIVEN THIS VEHICLE IS A MINIVAN). *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10606201June 26, 2014STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
AS OWNING THE 2004 PACIFICA FOR NOT EVEN A YR .WE HAD A NOISE AS WE WERE TRYING TO FIND OUT THE PROBLEM A FRIEND HAD NOTICE A HUGE RUSTED HOLE IN THE SUBFRAME .AS I EMAILED A PICTURE TO THE DEALER THEIR ANSWER WAS "WE ARE NOT AWARE OF THIS PROBLEM." 6/25/14 I GOOGLED THE PROBLEM AND CHRYSLER IS AWARE OF THIS ! WHY WAS I NOT INFORMED OF THIS WHEN I BOUGHT IT AND HOW IN THE WORLD DO THEY LET THIS PROBLEM GO !!!! I HAVE NO OTHER CAR AND DRIVE W TWO CHILDREN EVERYDAY.IT IS A TICKING TIME BOMB!!!! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10605689June 24, 2014FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE FUEL GAUGE MALFUNCTIONED AND FAILED TO READ THE CORRECT FUEL LEVEL IN THE VEHICLE. ALSO, THE CONTACT STATED THAT WHILE REFUELING, FUEL WAS SPEW BACK OUT OF THE FILLER NECK. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE JET AND PRIMARY RECEIVER FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 205,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10604929June 21, 2014ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
I BOUGHT THE CAR FEB 6TH 2014 FROM A BUY HERE PAY HERE. AFTER I BOUGHT THE CAR I NOTICED THAT THE VEHICLES GAS LIGHT WOULD MOVE ON ITS OWN FROM HALF A TANK TO EMPTY WHILE DRIVING ALSO MY LIGHTS WOULD FLICKER AND ENGINE WOULD MAKE A HUMMING NOISE ALSO AFTER GETTING ON AND OFF THE FREEWAY, HITTIING THE GAS PEDAL CAR DID NOT WANT TO ACCELERATE AND WOULD SPUTTER. ON JUNE 13 2014 MY VEHICLE WAS PUTTING WHILE GOING 35MPH AND JUST SHUT OFF ON ME WHILE DRIVING WITH MY SON IN THE CAR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0