Chrysler Crossfire Complaints

708 consumer complaints on file.

#10151023February 23, 2006
EXTERIOR LIGHTING:HEADLIGHTS
DT*: THE CONTACT STATED WHILE DRIVING AT NIGHT UP HILLS OR AROUND CURVES, THE HEADLIGHTS DO NOT SHINE ON THE ROAD. THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR INSPECTION. THEY DETERMINED IT WAS A DESIGN OF THE VEHICLE. ALTHOUGH THE MANUFACTURER WAS ALERTED, NO REPAIRS WERE MADE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147422January 11, 2006
SUSPENSION:REAR
I GET MY X-FIRE MAINTAINED AT MAPLEWOOD DODGE -CHRYSLER DEALERSHIP SERVICE CENTER IN MAPLEWOOD NJ. I FIRST TOOK IN FOR NEW BRAKES IN NOV. 2005 AND ALSO ASKED THEM TO CHECK THE REAR RIGHT WHEEL BECAUSE IT WAS MAKING A METAL RATTLE NOISE WHEN I GO OVER BUMPS. THEY TOLD ME THAT THEY HAD TO ORDER A RIGHT FRONT STRUT. THEY CALLED ME AND SAID THAT THEY HAD TO REPLACE THE FRONT STRUT AND RELEASED IT TO ME. JAN 3, 2006, I RETURNED TO THE SERVICE CENTER WITH THE SAME NOISE PROBLEM. THEY KEPT MY CAR FOR 7 DAYS. I WAS TOLD THAT THEY HAD TO ORDER A REAR STRUT FOR MY CAR. I ASKED WHY DID THEY REPLACE THE FRONT STRUT. I WAS TOLD THAT THEY DID NOT REPLACE IT, THEY JUST ORDERED IT. (FIRST LIE) THREE 3 DAYS IN ON JAN 6, 2006 I ASKED ABOUT MY CAR AND SERVICE REP CHUCK SAID "WHAT'S UP BRO. I ASKED ABOUT THE STATUS OF MY VEHICLE. HE SAID "IF IT WAS READY I'D CALLED YOU". YES I'M A BLACK MAN, BUT I AM NOT HIS BRO. I AM A CUSTOMER. I MADE A COMPLAINT TO THE SERVICE MANAGER AL. NOTHING WAS DONE. I CAME BACK ON TUE. JAN. 10, 2005. WHILE WAITING TO TALK TO AL THE MANAGER, HE WAS TALKING TO THE MECHANIC WHO ASSIGNED TO WORK ON MY CAR AND CHUCK. UNKNOWING OF MY PRESENCE, AL SAY TO THEM THAT HE NEEDED THEM TO LOOK INTO WHAT IS GOING ON WITH THE WHITE CROSSFIRE, THE CUSTOMER HAS BEEN IN A RENTAL FOR CLOSE TOO 5 DAYS. THE MECHANIC SAY "SO, THAT IS NOT MY PROBLEM". THAT IS A PROBLEM! I ASK CHUCK, EXACTLY WHAT IS WRONG WITH MY CAR. HE LOOK AT ME AND SAID "I DON'T KNOW" I ASK, DID ANY ONE LOOK AT MY CAR, BECAUSE EVERYTIME I CALL HERE YOU TELL ME THAT THEY ARE WORKING ON IT. HE THEN CALLED THE MECHANIC AND I ASK HIM WHAT PART IS BEING ORDERED FOR MY CAR IF ANY. I LOOKED AT CHUCK THEN ME AND SAID "I DON'T KNOW". NO ONE THERE COULD TELL ME WHY THEY HAD MY CAR FOR 5 DAYS OR WHAT PART IS BEING ORDERED OR IF ANY NEEDED TO BE ORDERED. THEN THE PERSON ASSIGNED TO WORK ON MY CAR SAID "I'M NOT EVEN QUALIFIED TO WORK ON THAT CAR. NOW IT IS WED. JAN. 11, 2006 AND I STILL DON'T HAVE MY CAR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10144872December 9, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
ON THIS DATE A SECOND TRANSMISSION FAILURE WAS IN PROGRESS WHERE THE TRANSMISSION WOULD NOT SHIFT PROPERLY INTO GEAR. THIS INCIDENT HAPPENED ON A TRIP TO SEE A RELATIVE IN POOR HEALTH AND ALONG WITH DEFECTIVE WHEEL BOLTS THAT CAUSED THE PASSENGER FRONT WHEEL TO BECOME SEPARATED FROM THE VEHICLE, LEFT ME STRANDED. THIS WAS NOT THE FIRST TIME THE TRANSMISSION HAD BEEN GIVING ME TROUBLES AND HAS FAILED ALONG WITH NUMEROUS LARGE LEAKS NOTED ON SEPARATE OCCASIONS THAT THE DEALERSHIP HAS BEEN UNABLE TO REPAIR UNDER THE OEM WARRANTY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10143685November 26, 2005
TIRES
BOUGHT 05 CROSSFIRE, DOES NOT HAVE "Z" RATED TIRES. CHECKED ALL CROSSFIRES ON LOT - NONE EQUIPPED WITH CORRECT TIRES! *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139659October 14, 2005
AIR BAGS:FRONTAL
I WAS IN A CAR ACCIDENT ON JULY 24, 2005 WHERE I REAR-ENDED A BUICK RENDEZVOUS IN MY CHRYSLER CROSSFIRE. I DID EXTENSIVE DAMAGE TO THE FRONT END OF MY CROSSFIRE AND THERE WAS NO AIRBAG DEPLOYMENT ON THE CROSSFIRE. I SUSTAINED MINOR SEAT BELT INJURIES ON MY SHOULDER AND ACROSS MY STOMACH. I DID CALL CHRYSLER TO LET THEM KNOW THAT THE AIRBAGS DID NOT DEPLOY ON THE CAR AND THEY STATED THEY WOULD HAVE THE CAR AND ACCIDENT INVESTIGATED. I LEARNED LATER THAT THE REASON THE AIRBAGS DID NOT DEPLOY ON THE CROSSFIRE WAS THAT THE RELEASE FOR THE FRONT AIRBAGS IS IN THE FRAME OF THE VEHICLE AND THE ONLY WAY TO DEPLOY THEM IS TO BEND THE FRAME OF THE VEHICLE. THIS IS A MAJOR FAILURE IN THAT THE CROSSFIRE HAS SUCH A LOW PROFILE THAT THERE ARE VERY FEW CARS THAT YOU COULD BE IN AN ACCIDENT WITH AND THEN HAVE THE AIRBAGS TO DEPLOY. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10136117September 11, 2005
ELECTRICAL SYSTEM:WIRING
THE CONVERTIBLE TOP WOULD NOT OPEN, THE REAR SPOILER WOULD NOT OPERATE AND THE KEYLESS ENTRY WOULD NOT OPEN TO LET ME IN THE CAR. AFTER ATTEMPTING TO REPLACE 3 DIFFERENT PARTS OVER 4 VISITS THEY DETERMINED THERE WAS A PINCHED WIRE AND REPLACED IT, FIXING ALL THE PROBLEMS AT ONCE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135278September 4, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM
AUTO/TRANSMISSION/ELECTRICAL SYSTEM. I'M JUST SO GLAD THAT THIS IS A DRIVE BY WIRE CAR, ESPECIALLY WHEN THE CARS ELECTRICAL SYSTEM CAN'T REGULATE ITS VOLTAGE PROPERLY. YOU WOULD THINK THAT DAIMLER WOULD HAVE THE ELECTRICAL SYSTEM BUILT AS TOUGH AS NAILS. SEEING THAT THE CARS LIFE SUPPORT IS ALL DEPENDENT UPON PULSE POWER. SO MY COMPLAINT IS DO TO THE CARS FAILURE TO REGULATE ITS POWER, IT COOKED MY TRANSMISSIONS DRIVE PLATE LOCATED INTERNALLY ON TOP OF THE VALVE BODY. THEN SURGED BACK TO THE TRANSMISSION CONTROL MODULE & FRIED THAT. AND SOME HOW, AND I CAN'T FIGURE OUT WHY THIS OCCURRED BUT, THE INTERNAL GEARS INSIDE MY THROTTLE BODY GOT FUSED TOGETHER. THIS IS STRANGE TO ME SEEING THAT THE GEARS ARE MADE OUT OF A COMPOSITE. SO WITH ALL THAT HAS OCCURRED IT HAS LEFT THE CAR LIFELESS FOR OVER 90 DAYS NOW. I HAVE CONTACTED CHRYSLER CORP. OFFICES THROUGH THERE WEBSITE, PLEADING WITH THEM TO EXCHANGE THE BROKEN PIECES. THEY ONLY RESPONDED WITH "CONTACT YOU DEALER" SO I HAVE SENT MULTIPLE "PARTS AND SERVICE REQUESTS" TO THE TWO DEALERSHIPS THAT I CAN GO TO. ONE IS A " " FIVE STAR DEALERSHIP, AND THE OTHER IS NOT. I NEVER ONCE GOT A RESPONSE FROM EITHER ONE. DAIMLER SAID TAKE IT TO THE DEALERSHIP, SO I REPLIED "THE CAR DOES NOT DRIVE", SO AGAIN I REQUESTED A PARTS EXCHANGE, AND AGAIN THE SAME STOCK RESPONSE "CONTACT YOUR DEALER"...BLA BLA. I AM MORE THAN QUALIFIED TO INSTALL ALL PARTS THAT ARE NEEDED TO BE REPLACED. I GUESS THE RUMORS ARE ALL TRY, ABOUT CHRYSLER TURNING THEIR BACKS ON CUSTOMERS ONCE THE CAR HAS BEEN SOLD. ALL I KNOW IS I AM NOT PAYING FOR THIS, OR HEADS WILL ROLL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133307August 18, 2005
AIR BAGS:SIDE/WINDOW
DT: AIRBAG ON DRIVER'S SIDE CURTAIN DEPLOYED WHEN VEHICLE HIT SOMETHING ON THE ROAD. SHE WAS GOING ABOUT 60 MPH. DEALER SAID THE MANUFACTURER TOLD THEM THAT SHE MUST HAVE HIT SOMETHING WHICH CAUSED HER AIR BAG TO DEPLOY AND THEY CONSIDERED IT A COLLISION. MANUFACTURER SAID THE SAME THING. CALLER WAS INJURED BY AIRBAG.*AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10130107July 26, 2005
UNKNOWN OR OTHER
THE CONVERTIBLE TOP WILL NOT OPEN WHEN THE RED LIGHT IS LIT ON THE REAR SPOILER BUTTON. IF YOU DRIVE 75 FEET OR SO THE RED LIGHT GOES OFF ON THE SPOILER BUTTON AND THEN THE TOP WILL OPEN. THE TOP ALSO WILL NOT CLOSE WHEN THIS LIGHT IS LIT UNLESS YOU DRIVE UNTIL IT GOES OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131317July 25, 2005
TIRES
2004 CHRYSLER CROSS FIRE DID NOT COME EQUIPPED WITH A SPARE TIRE.*MR THE VEHICLE HAD FOAM AND AN AIR PUMP IN THE TRUNCK IN CASE OF A FLAT. THE TIRE ARE LOW PROFILE AND CANT SEEM TO TAKE THE IMPACT OF POT HOLES WITH BLOWING OUT THE SIDEWALL. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128983July 16, 2005
TIRES:SIDEWALL
DEVELOPED A SLOW LEAK IN THE INNER SIDE WALL OF PASSENGER SIDE REAR TIRE OF MY SPORT CONTACT TIRE. THERE WAS ONLY 6000 MILES ON IT. THE TIRE WAS NOT REPAIRABLE AND HAD TO BE RELPLACED. THIS IS MY SECOND TIRE TO REPLACE ON THIS CAR. AT 3000 MILES I HAD A BLOW OUT OF THE INNER SIDE WALL TO THE DRIVERS SIDE REAR TIRE. THE DEALER STATES THAT SIDE WALL DAMAGE IS NOT COVERED BY THE WARRENTY. AT ABOUT 310.00 DOLLARS PER TIRE IT GET PRICEY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128957July 15, 2005
ELECTRICAL SYSTEM
THE VEHICLE WAS BEING DRIVEN ON THE INTERSTATE WITH THE CRUISE CONTROL SET. UPON APPROACHING AN EXIT, THE BRAKES WERE APPLIED AND THE CAR LURCHED FORWARD. THE BRAKES WERE APPLIED AGAIN AND THE VEHICLE ACCELERATED AT A HIGH RATE OF SPEED. AFTER SEVERAL SUCCESSIVE ATTEMPTS TO BRAKE THE VEHICLE, THE CRUISE CONTROL WAS FINALLY OVERRIDDEN. THE DEALERSHIP WHERE THE VEHICLE WAS OBTAINED REPLACED THE SWITCH THAT GOVERNS THE CRUISE CONTROL AND BRAKING SYSTEM. THIS SWITCH FAILED, WHICH CAUSED THE VEHICLE TO ACCELERATE WHEN THE BRAKES WERE APPLIED. ACCORDING TO THE DEALERSHIP'S SERVICE DEPARTMENT, THIS OCCURRED BECAUSE THE VEHICLE IDENTIFIED THE BRAKING AS CLIMBING A GRADE AND IT WAS ACCELERATING IN ORDER TO MAINTAIN THE SPEED AT WHICH THE CRUISE WAS SET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126696June 27, 2005
TIRES, TIRES:TREAD/BELT
FAULTY TIRES ON 2005 CHRYSLER CROSSFIRE CONVETIBLE. CONTINENTAL TIRES CAME STANDARD ON THIS $40,000 CAR. WE WERE TOLD THAT THEY WERE "RUN FLATS". NOT TRUE! THE CAR HAD LESS THAN 1,000 WHEN MINOR ROAD DEBRIS CAUSED THE LEFT REAR TIRE TO GO FLAT. CAR HAD TO BE TOWED AND THE TIRE EXPLODED WHEN TIRE STORE TRIED TO REPAIR IT. ABOUT A MONTH LATER A SMALL NAIL PIERCED THE "SIDE" OF THE RIGHT REAR AND WHEN TAKEN TO BE REPAIRED, THE TIRE SPLIT WHEN TAKEN OFF THE WHEEL. CHRYSLER, CONTINENTAL TIRE AND JIM ARCHER CHRYSLER DID NOTHING. WE ENDED UP REPLACING ALL 4 TIRES WITH MICHELINS AT A VERY BIG EXPENSE, SINCE THE CAR COME WITH NO SPARE. NOTHING BUT A CAN OF FIX FLAT. JIM ARCHER CHRYSLER THREATED TO CALL THE POLICE, WHEN WE APPROACHED THEN REGARDING THE TIRES. ABSOLUTELY NO HELP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127966June 22, 2005
STRUCTURE
THE CONSUMER HAD DIFFICULTY DOWN SHIFTING HIS 2005 CHRYSLER CROSSFIRE IN THE SNOW. *JB INCLUDING WHEN THE VEHICLE WAS PLACED IN REVERSE, THE VEHICLE WOULD NOT MOVE. THE DEALER TOLD THE CONSUMER THE VEHICLE WAS DESIGNED TO BE DRIVEN IN THE SNOW. IT WAS CONSIDERED A HIGH PERFORMANCE VEHICLE, IT WAS LOW TO THE GROUND, REAR WHEEL DRIVE. THE TIRES WERE ALSO HIGH PERFORMANCE AND THE TREAD PATTERN WAS NO GOOD FOR THE SNOW AND/OR LOTS OF RAIN. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10123869June 1, 2005
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM
ITS TWO THINGS. I THINK BECAUSE OF ONE FAILURE, IT HAS CAUSED ANOTHER. THE ELECTRONIC SYSTEM AND OVER VOLTAGE, THE FAILURE OF THE VOLTAGE REGULATOR IN THE ALTERNATOR, I BELIEVE HAS CAUSED THE PROBLEMS WITH THE DRIVETRAIN (AUTOMATIC TRANSMISSION, AND THE HYDROLIC BRAKING SYSTEM) I HAVE NOTICED SIGNIFICANT PRESSURE LOSS WHEN APPLYING BRAKES. IN ADDITION TO THAT, WHEN COMING TO A STOP THE CAR JERKS BACK AND FORTH IN WHILE IN 1ST OR 2ND GEAR , AS IF THE CLUTCH WASN'T ENGAGING. HOWEVER I COULD GET THAT TO JERKING TO STOP IF I APPLIED THE BRAKES REALLY HARD. 3-D WOULDN'T JERK, HOWEVER IT WOULD SLAM DOWN INTO THE LOWER GEARS WHEN COMING TO THE STOP. THE ELECTRICAL PROBLEM STARTED HAPPENING BACK IN OCTOBER. THE TRANS, AND HYDROLIC ISSUES JUST STARTED HAPPENING MAY 23, 2005.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10122131May 25, 2005
POWER TRAIN:MANUAL TRANSMISSION
THE 6 SPEED TRANSMISSION POPS OUT OF FIRST GEAR ON AN INTERMITENT BASIS WHEN STARTING OFF. THIS PROBLEM HAS BEEN ONGOING SINCE WE PURCHASED THE CAR NEW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120305May 9, 2005
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
DAIMLER CHRYSLER HAVE ISSUED A RECALL TO ALL MERC BRAND CARS FOR A VOLTAGE REGULATOR CHECK AND REPLACMENT. THE CROSSFIRE HAS THE EXACT SAME SYSTEM AS THE SLK BUT HAS NOT BEEN INCLUDED IN THE RECALL, THERE ARE DOZENS OF CASES WHERE THE LIGHTS DIM AT STOP LIGHTS AND AT IDLE WHERE IT IS CLEARLY DOWN TO THE VOLTAGE NOT BEING REGUALTED. DC HAVE BRUSHED ASIDE MY COMPLAINTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117756April 6, 2005
TIRES:TREAD/BELT
PROBLEMS WITH TIRES ON 2004 CHRYLSER CROSSFIRE BEING EXCESSIVELY WORN.***NO ANSWER REQUIRED***. *MR THE VEHICLE'S REAR TIRE HAD EXCESSIVE WEAR ON THE OUTER 1/3 OF THE TREAD. THE VEHICLE ONLY HAD 3000 MILES ON IT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113142March 30, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING IN INCLEMENT WEATHER, THE VEHICLE STOPPED. THE DRIVER WAS NOT ABLE TO GET THE VEHICLE TO MOVE INTO ANY GEAR. THE VEHICLE WAS TOWED TO HIS HOME. *AK *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114080March 14, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
CAR POPS OUT OF FIST GEAR ABOUT EVERY 100-200 MILES. I HAVE TAKEN IT TO THE CHRYSLER DEALERSHIP FOUR TIMES. EACH TIME THEY PERFORM WHAT "STAR" RECOMMENDS. THIS NEVER HELPS THE PROBLEM. THE CAR STILL POPS OUT OF GEAR. NOW I'M TOLD BECAUSE THERE UNABLE TO DUPLICATE THE PROBLEM, NOTHING ELSE WILL BE DONE. I EXPLAINED TO THE DEALER IT DOES IT BETWEEN 100-200 MILES. THE TECH'S ONLY DRIVE THE CAR 3-6 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chrysler Crossfire