Chrysler Concorde Complaints

2,216 consumer complaints on file.

#10042087October 1, 2003
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
CONSUMER STATED AUTOMATIC LOCKS WERE STRIPPED AND CONSUMER WAS UNABLE TO UNLOCK DOOR FROM INSIDE OF VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10034005October 1, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING AT 50 MPH, THE GEAR SLIPPED OUT OF DRIVE AND INTO ANOTHER GEAR VEHICLE. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041007September 30, 2003
ENGINE AND ENGINE COOLING:ENGINE
THE ENGINE ON MY 2000 CHRYSLER CONCORDE FAILED. I MADE IT TO A DEALER BEFORE THE CAR ACTUALLY QUIT. I HAVE ONLY 80,000 MILES ON THE CAR AND HAVE BEEN TOLD I NEED A NEW ENGINE FOR $7,100. I HAVE SINCE FOUND OUT THAT THIS IS A COMMON PROBLEM WITH THE CHRYSLER 2.7L ENGINE EVEN THOUGH THE DEALERSHIP WHO SOLD ME THIS CAR NEVER MENTIONED IT TO ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040667September 25, 2003
ENGINE AND ENGINE COOLING:ENGINE
WHEN AT A STOP THE VEHICLES RPM'S WOULD RACE AT A HIGH RATE. THE CONSUMER SHIFTED TO NEUTRAL TO DECELERATE. THE DEALERSHIP HAS BEEN NOTIFIED BUT THE PROBLEM HAS NOT BEEN RESOLVED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039349September 23, 2003
AIR BAGS:FRONTAL
I WAS INVOLVED IN A 40MPH FRONTAL IMPACT WITH ANOTHER VEHICLE AND MY AIRBAGS DID NOT DEPLOY.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10039197September 20, 2003
EQUIPMENT:MECHANICAL, ENGINE AND ENGINE COOLING:ENGINE
ENGINE STOPS UNPREDICTABLY, RESULTING IN LOSS OF POWER STEERING AND BRAKES. THERE IS ABSOLUTELY NO WARNING THAT THIS IS ABOUT TO OCCUR. NO "IDIOT LIGHTS" ARE LIT, AND THE ENGINE DOES NOT LURCH OR HESITATE -- IT SIMPLY QUITS. THIS HAS RESULTED IN SOME NEAR MISHAPS WHEN THIS OCCURS IN HEAVY TRAFFIC. SUDDEN DECELERATION WITHOUT WARNING, AND VERY SLUGGISH HANDLING UNTIL THE ENGINE CAN BE RESTARTED, REPRESENTS A SIGNIFICANT HAZARD TO MYSELF, MY PASSENGERS, AND OTHER DRIVERS. INPUT-OUTPUT SENSORS WERE REPLACED 90 DAYS AGO. THIS ELIMINATED THE PROBLEM UNTIL SEPTEMBER 16, 2003 WHEN IT BEGAN TO RECUR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039006September 16, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION INPUT SENSOR FAILED ON MY 1999 CHRYSLER CONCORDE LXI WITH 25,000+ MILES CAUSING THE TRANSMISSION TO ABRUPTLY DOWN SHIFT CAUSING VEHICLE TO OVER REV ENGINE WHICH CAUSED AN ABRUPT SLOWDOWN WHICH COULD HAVE CAUSED A REAR END COLLISION OR A LOSS OF CONTROL. PART ID # IS 4800878. SINCE MY FAILURE I HAVE HEARD OF 2 OTHER FAILURES JUST FROM PEOPLE I'VE TALKED TO. THIS IS A PROBLEM CHRYSLER IS AWARE OF. THEY SHOULD BE HELD ACCOUNTABLE FOR ANY ACCIDENT WHICH THIS FAILURE CONTRIBUTES TO. A SAFETY RECALL SHOULD BE INITIATED. JUST FOR INFO THIS REPAIR COST ME $161.87. PRETTY STEEP FOR A KNOWN PROBLEM!*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039941September 15, 2003
ENGINE AND ENGINE COOLING:ENGINE
ENGINE SEIZED WHILE DRIVING, CAUSING VEHICLE TO LOSE POWER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038912September 15, 2003
ENGINE AND ENGINE COOLING
EXPERIENCED ENGINE FAILURE DUE TO SLUDGE BUILD UP CAUSED BY CAR HEATER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038786September 12, 2003
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
MY CAR A 1999 CHYSLER CONCORD HAS APPROXIMATELY 70,000 MILES ON IT. IT HAS USED OIL EVER SINCE 30,000 MILES MARK I'M TALKING 3 QUARTS PER OIL CHANGE. I SEE IN CHYSLERS MEMO TO DEALERS THIS IS ACCEPTABLE IT SHOULD USE 1 QT. PER 750 MILES. AT THAT RATE IT'S EMPTY ON OIL BY OIL CHANGE TIME AT 3000 MILES. NOW I'M DRIVING AND A ROD BEARING GOES OUT. AGAIN ANOTHER WELL KNOWN AND DOCUMENTED PROBLEM WITH THE 2.7 L ENGINE. HERE I SIT MAKING $400.00 PAYMENTS ON A CAR I CAN'T AFFORD TO FIX ($4000.00) TO REPLACE ENGINE. PLEASE HELP US TO GET A MUCH NEEDED RECALL!! THANK YOU. *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029485September 12, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
CONSUMER STATED THE BRAKE PADS FELL OFF VEHICLE AND CAUSED THE CONSUMER TO CRASH. THE DEALER WAS NOTIFIED. *AK THE BRAKE FAILURE WAS TRACED TO THE INNER PADS ON EACH OF THE FRONT WHEELS. EACH BRAKE PAD THAT FELL OFF WAS LOCATED NEAR WHERE EACH OF THE FRONT WHEELS WOULD BE WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY. THE CONSUMER WAS UNABLE TO STOP THE VEHICLE WHICH CRASHED INTO HIS HOUSE. THE BRAKE FAILURE WAS DUE TO THE RIVETS COMING OUT OF THE COUNTERSINKS HOLDING THE PADS INTO PLACE. *SCC *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10037428September 8, 2003
ENGINE AND ENGINE COOLING
I HAVE A 2000 CHRYSLER CONCORD THAT HAS NEEDED REPEATED WORK. SOME HAS BEEN FIXED AND OTHERS NOT. MY FIRST COMPLAINT TO THEM WAS THE HEATER NOT COOLING. OF COURSE IT ALWAYS WORKED WHEN THE DEALERSHIP LOOKED AT IT. I HAVE HAD THE PAINT TOUCHED TWO TIMES OVER THE DRIVER'S DOOR ON THE ROOF, THE SEAL WILL STAY AROUND THE HEAD LIGHTS. THE TRUNK LEAKED AND HAD TO BE REPAIRED. THE OIL LIGHT CAME ON AT RANDOM TIMES AND THE CAR OVERHEATED ON THE 4TH OF JULY AND AGAIN THREE WEEKS LATER. THE DEALERSHIP REPLACED AN OIL SEND RECEIVE SENSOR ON THE CAR BUT COULD NOT GET IT TO OVERHEAT AND TOLD ME TO BRING IT BACK ON A HOT DAY. ON AUGUST 8, 2003 I BROUGHT IT BACK TO THE DEALERSHIP HOT AND THEY HAVE HAD IT EVERY SINCE THEN. THE CAR CONTINUES TO OVERHEAT, YET THEY WILL NOT CALL IT A LEMON. I NEED A CAR TO DRIVE AND I AM MAKING PAYMENTS ON SOMETHING THAT I DO NOT EVEN HAVE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029035September 8, 2003
SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, ELECTRICAL SYSTEM, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
ON 6/12/03 I FILLED OUT A VEHICLE OWNERS QUESTIONNAIRE ON A 1999 CHRYSLER CONCORDE, VIN [XXX]. ON 8/02/02 I PURCHASED THIS CHRYSLER CONCORDE WITH 48,580 MILES.ON 8/15/02, I TOOK THE CAR BACK TO [XXX] BECAUSE OF ELECTRICAL PROBLEMS, CAR LEAKING OIL, BRAKES STICKING, AND AIR, HEATER,DEFROST,VENTILATION PROBLEMS.UPON ARRIVAL TO [XXX] ON 8/15/02 TO DROP THE CAR OFF TO BE SERVICED THERE WERE 48,620 MILES ON THE ODOMETER. AFTER RECEIVING A PHONE CALL FROM [XXX] DEALERSHIP STATING "THAT THE CAR WAS READY." "AND HAD BEEN SERVICED." AFTER ARRIVING AND GETTING IN THE CAR, I NOTICED THAT THE ODOMETER HAD BEEN CHANGED, BECAUSE IT WAS NOW READING 48,883 MILES. I THEN QUESTIONED [XXX] ABOUT THE ADDITIONAL MILES AND WAS TOLD "BEEN EVERYTHING HAD FIXED." ON 4/15/03, I WAS BACK AT [XXX] HAVING ELECTRICAL PROBLEMS IN THE DASHBOARD. AND THE AIR CONDITIONER WAS BLOWING OUT HOT AIR. IN THE MONTH OF MAY 2003, I RECEIVED A RECALL NOTICE ABOUT THE DRIVER'S SEAT BOLT BEING DEFECTIVE, WHICH MAY BREAK CAUSING THE SEAT TO SUDDENLY RECLINE. I TOOK THE CAR IN ON 5/27/03 TO HAVE THE BOLT REPLACED. AFTER BEING AT THE DEALERSHIP FOR ABOUT TWO MINUTES I WAS TOLD THAT "THE CAR WAS READY TO GO." I ASKED IF THE BOLT HAD BEEN REPLACED? I DO NOT BELIEVE IT HAD BECAUSE IT WAS NOT GONE LONG ENOUGH. I ALSO HAD TO REQUEST A CUSTOMER'S COPY OF THE INVOICE. WHEN I RECEIVED THE INVOICE I NOTICE THAT THE INVOICE STATED THAT THE CAR WAS GRAY. THE CAR IS BLACK. PLEASE LOOK INTO THIS MATTER. THANK YOU [XXX] *AK *SCC INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10036953August 31, 2003
ELECTRICAL SYSTEM:IGNITION, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
CAR HAS POPPING SOUND AROUND LEFT FRONT WHEEL,ALL BUT ONE WINDOW IS OFF TRACK AND CANT USE.HAVE TO BANG KEY ON END TO GET IT TO TURN IGNITION OVER.CAR SHAKES WHEN BRAKING.WONT STAY IN ALIGNMENT.USES OIL FROM FIRST DAY WE BOUGHT CAR.WHEN WINDOWS DID WORK THEY SNAPPED SHUT LOUDLY.THIS IS A SMOOTH RIDING CAR BUT HAS WAY TO MANY PROBLEMS.ALSO THE TV CABLE BROKE AND HAD TO BE REPLACED WHICH WAS THE ONLY COMPONENT THAT WASNT COVERED ON THE WARRANTY.KINDA STRANGE SINCE THE CAR WONT BUDGE WITHOUT IT..I AM SORRY I EVER BOUGHT THIS CAR.I AM PAYING FOR A VEHICLE THAT WILL BE TRASH BY THE TIME IT IS PAID FOR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10036806August 28, 2003
STEERING:RACK AND PINION:RACK
PROBLEMS IN STEERING ,NOISE AND LOOSE CONTROL WHEN I DRIVING , I SEND MY CAR NUMEROU TIME TO DEALER WITHOUT RESOLVE THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
2
#10037874August 27, 2003
EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, VEHICLE SPEED CONTROL
PROBLEMS WITH SPEED SENSORS ON CHRYSLER CONCORDE.*MR THE CONSUMER WAS VERY CONCERNED ABOUT THE SPEED SENSOR PROBLEM, AND FEELS THAT IT SHOULD BE ADDRESSED. TWO INCIDENTS OCCURRED WITH IN A YEAR OF PURCHASING THE VEHICLE. PLEASE RESPOND PROMPTLY IN RESOLVING MATTERS. *CB THE WINDOW MOTOR FAILED AND THE HEADLIGHT DEVICES FELL OFF. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10034458August 25, 2003
STRUCTURE:FRAME AND MEMBERS
CONSUMER NOTICED WHILE DRIVING A RATTLING NOISE COMING FROM UNDER HOOD. VEHICLE WAS SERVICE BY TECHNICIAN, NOTICE FRONT FRAME BUSHING CRADLES WERE MISSING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033485August 25, 2003
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
DEFECTIVE ENGINE LEADING TO COMPLETE FAILURE. THE CAR HAS 81,000 MILES ON IT.HE ENGINE WILL HAVE TO BE REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033352August 23, 2003
STEERING:RACK AND PINION, EQUIPMENT, SUSPENSION:FRONT
I HAVE PUT NEARLY $2000 INTO THE FRONT END OF MY 1996 CHRYSLER CONCORDE, BEGINNING WITH THE INFAMOUS EARLY RACK & PINION DEFECT. RIGHT NOW THE CAR IS UP ON BLOCKS WAITING FOR ME TO REPLACE NEARLY EVERYTHING IN THE FRONT END.*AK THIS HAS BEEN A NIGHTMARE OF REPLACEMNT COSTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10034321August 22, 2003
SUSPENSION:FRONT:WHEEL BEARING
WHEEL BEARING FAILED AT 45,OOO MILES. DEALER NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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