Chrysler Concorde Complaints

2,216 consumer complaints on file.

#10164289August 3, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT*: THE CONTACT STATED WHILE THE VEHICLE SLOWED TO A STOP, THE BRAKES BEGAN TO VIBRATE AND THE PEDAL DEPRESSED TO THE FLOOR. AT 5 MPH THE ABS ENGAGED AND STOPPED THE VEHICLE. THE PROBLEM WAS INTERMITTENT AND OCCURRED 40 TIMES IN THE LAST TWO YEARS. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO A SERVICE DEALER. AN INDEPENDENT SERVICE MECHANIC INSPECTED THE VEHICLE AND ALSO DETERMINED, THE BRAKES NEEDED TO BE SERVICED BY AN AUTHORIZED DEALER. THE ABS ENGAGE AT A LOW SPEED FOR NO APPARENT REASON. UPDATED 08/23/04. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164371August 3, 2006
ENGINE AND ENGINE COOLING
DT*: THE CONTACT STATED THE CHECK ENGINE LIGHT ILLUMINATED WHILE DRIVING AT 60 MPH. THE LIGHT HAD ILLUMINATED ON 3 SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO A SERVICE DEALER WHO DIAGNOSED THE VEHICLE WITH COMPLETE ENGINE FAILURE. THERE WAS METAL FLOATING IN THE OIL PAN. THE MANUFACTURER WAS NOT CONTACTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164791August 2, 2006
ENGINE AND ENGINE COOLING:ENGINE
2001 CHRYSLER CONCORD HAD MOTOR PROBLEMS. *KB *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164126August 1, 2006
ENGINE AND ENGINE COOLING:ENGINE
DT*: THE CONTACT STATED THAT THE VEHICLE STALLED WHILE ATTEMPTING TO ACCELERATE AT AN INTERSECTION. THE VEHICLE WOULD NOT RESTART AND WAS TOWED TO AN INDEPENDENT REPAIR SHOP WHO DETERMINED THAT THE ENGINE FAILED BECAUSE THERE WAS SLUDGE IN THE OIL. THE ENGINE NEEDS TO BE REPLACED. UPDATED 11/21/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163389July 25, 2006
ENGINE AND ENGINE COOLING
DT*: THE CONTACT STATED WHILE DRIVING AT 55 MPH, THERE WAS A RATTLING NOISE COMING FROM THE ENGINE COMPARTMENT. THE VEHICLE STALLED COMPLETELY, AND THE POWER STEERING FAILED. THE VEHICLE WAS TAKEN TO A INDEPENDENT REPAIR SHOP. THE MECHANIC DETERMINED THAT THE ENGINE HAD DROPPED A VALVE, AND THAT THE VEHICLE NEEDED A COMPLETE ENGINE REPLACEMENT. THERE WERE NO REPAIRS WERE MADE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163453July 25, 2006
STEERING:LINKAGES:TIE ROD ASSEMBLY
AFTER HITTING BUMP IN ROAD 96 CHRYSLER CONCORDE STARTED SHAKING VIOLENTLY AND WAS DIFFICULT TO CONTROL. UPON INSPECTION THE INNER TIE ROD BUSHING WAS MISSING. THIS COULD HAVE RESULTED IN A CRASH. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163236July 23, 2006
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:ENGINE
CAR SPUTTERS, CHECK ENGINE LIGHT WILL COME ON SUDDENLY, CAR WILL STALL. HAS HAPPENED WHILE DRIVING ON FREEWAY, AS WELL AS STOP AND GO TRAFFIC. HAS CAUSED SEVERAL NEAR CRASHES. I HAVE TO PULL OVER WHEN CAR STALLS, PUT CAR INTO PARK, AND RESTART WITH NO PROBLEMS. HAPPENS ON SEVERAL OCCASIONS, WITHOUT REGARD TO GAS LEVEL OR SPEED. WILL ALSO CAUSE OTHER COMPONENTS TO MALFUNCTION, SUCH AS AIR CONDITIONING, RADIO AND CRUISE CONTROL. HAS BEEN HAPPENING FOR ALMOST 6 MOS NOW. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163246July 23, 2006
ENGINE AND ENGINE COOLING:ENGINE
DRIVING ON I90, 2001 CHRYSLER CONCORDE STARTED LOOSING POWER, ENGINE MADE A NOISE AND STARTED SMOKING AND OVERHEATING AND DIED. TOWED TO MECHANIC, ENGINE FAILED DUE TO OIL SLUDGE. FILED COMPLAINT WITH THE CENTER FOR AUTO SAFETY AND CLAIM WITH ISG. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163697July 20, 2006
ENGINE AND ENGINE COOLING:ENGINE
2004 CONCORDE ENGINE CAUGHT ON FIRE. *TS PRIOR TO THE FIRE SMOKE STARTED COMING THROUGH THE AIR VENTS AND THE VEHICLE STARTED LOSING POWER. THE ENTIRE VEHICLE WAS DESTROYED. *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10162929July 20, 2006
ENGINE AND ENGINE COOLING:ENGINE
I WAS RESPONDING FROM HOME TO AN EMERGENCY PAGE WHEN I BEGAN HEARING LOUD NOISES COMING FOR THE ENGINE. I WAS TURNING A CORNER WHEN THIS BEGAN SO I WAS DRIVING APPROXIMATELY 10-15 MPH. I PULLED OVER, SHUT OFF THE ENGINE. UPON ATTEMPTING TO START MY VEHICLE IT FAILED. I HAD IT TOWED TO DEALER WHICH INFORMED ME THE TIMING CHAIN CAME LOOSE AND BENT THE VALVES, DAMAGED THE HEADS. I NEED A NEED MOTOR. THEY WANT TO CHARGE ME $4,000 FOR A USED MOTOR PLUS LABOR COSTS. I STILL OWE $3,000 ON THIS VEHICLE. I PURCHASED IT LATE 2003 AND THE DEALER DIDN'T INFORM ME THIS WAS AN ONGOING, VERY COMMON ISSUE WITH THIS VEHICLE. I'M A SINGLE MOM WITH NO MEANS OF PURCHASING A REPLACEMENT VEHICLE LET ALONE THINKING OF FIXING IT. I CAN'T EVEN TRADE IT IN FOR A VEHICLE SINCE I OWE MORE THAN THE CAR IS NOW WORTH. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162566July 17, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
GEAR SHIFT LEVER IS VERY HARD TO MOVE. SOMETIMES NEEDING BOTH HANDS TO PUT IT IN GEAR. SOMETIMES IT WILL NOT COME OUT OF REVERSE AND GO TO PARK. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162230July 12, 2006
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
DT*: THE CONTACT STATED THAT THE VEHICLE WAS DIFFICULT TO START, AND THERE WAS A STRONG SMELL OF GASOLINE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC SHOP, WHERE IT WAS DETERMINED THAT THERE WAS A CRACK IN THE FUEL INJECTION SYSTEM. THE UPPER PLENUM AND ALL THE O RINGS WERE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161815July 7, 2006
ENGINE AND ENGINE COOLING:ENGINE
DT*: THE CONTACT STATED THAT THERE WAS BLUE SMOKE COMING OUT FROM THE EXHAUST SYSTEM AND A LOUD TICKING NOISE OF THE PISTONS HITTING THE HEAD OF CAMS. WHILE DRIVING, THE ENGINE EVENTUALLY SEIZED AND FAILED RESULTING IN AN NON-DRIVABLE STATE. WHEN THE MANUFACTURER WAS ALERTED, THEY DETERMINED THERE WAS NO PROBLEM WITH THE 2.7 LITER ENGINE. UPDATED 09/11/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161684July 6, 2006
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
BLOWN MOTOR ON MY 2000 CHRYSLER CONCORDE LX. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161419July 5, 2006
AIR BAGS
AIR BAG LIGHT CAME ON SIX MONTHS AGO AND NEVER WENT OFF. CALLED TWO DEALERS, ONE WANTED $80 TO INVESTIGATE THE PROBLEM, 2ND SAID IT'S PROBABLY THE "CLOCK SPRING." AIR BAG, HORN AND CRUISE CONTROL ARE ALL DISABLED. DOES NOT FALL UNDER ANY WARRANTY, I DON'T FEEL I SHOULD HAVE TO PAY FOR THE REPAIR, THIS IS NOT A ROUTINE MAINTENANCE ITEM, IT SHOULD BE WARRANTIED FOR THE LIFE OF THE CAR. CALLED CHRYSLER CUSTOMER SERVICE (REF. #14889231) NO HELP THERE, NOT UNDER WARRANTY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161425July 5, 2006
ENGINE AND ENGINE COOLING:ENGINE
DT*: THE CONTACT STATED WHILE DRIVING AT 40 MPH ALL POWER TO THE VEHICLE DIMINISHED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT SERVICE STATION, WHERE IT WAS DETERMINED THE TIMING BELT FAILED AND SEIZED THE ENGINE WHICH MADE A REPAIR IMPOSSIBLE. THE DIAGNOSIS WAS CONFIRMED WITH A SECOND OPINION FROM ANOTHER INDEPENDENT SERVICE STATION. UPDATED 08/02/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161376July 4, 2006
ENGINE AND ENGINE COOLING:ENGINE
I BOUGHT A 1999 CONCORDE WITH A 2.7L ENGINE AT THE END OF MARCH OF 06. ON APRIL 3, 2006 I GOT AN OIL CHANGE AND OTHER MAINTENANCE, AND THE CAR WAS AT APPROXIMATELY 127K MILES. ALL SEEMED WELL WITH THE CAR. ON 7/2/06, THE DAY BEFORE MY SCHEDULED OIL CHANGE, MY WIFE TOOK MY CAR TO WORK INSTEAD OF HER OWN, AS SHE WAS GOING TO THE GROCERY STORE AFTERWARDS. AT ABOUT 7:07 AM, I GET A CALL FROM MY FRANTIC WIFE, AND SHE EXPLAINED TO ME THAT SHE WAS ON I-96 JUST BEFORE THE EXIT TO I-275 IN MICHIGAN GOING ABOUT 70 MPH AND THE CAR LOST POWER AND DIED WITHOUT WARNING. MY FIRST THOUGHT WAS "ARE YOU OK?" I IMMEDIATELY GOT UP AND WENT TO WHERE SHE WAS. THE CAR WOULD NOT EVEN TURN OVER. I SIMPLY THOUGHT IT WAS THE ALTERNATOR. HOWEVER, I WAS INFURIATED WHEN THE MECHANIC TOLD US THAT THE 2.7L ENGINES IN THE 1998-2001 HAD A DESIGN FLAW, WHEREIN AN UNREASONABLE AMOUNT OF SLUDGE BUILD UP OCCURS, PREVENTING THE OIL FROM CIRCULATING THROUGH THE ENGINE, WHICH WOULD EXPLAIN WHY THERE WAS VERY LITTLE OIL ON MY DIPSTICK. THE MECHANIC COULDN'T GIVE ME A PRICE ON THE COST OF FIXING THE PROBLEM, MAINLY BECAUSE OUT OF ALL OF THE CASES THAT HE'S SEEN WITH THIS SAME ENGINE, THERE HAVE BEEN NO FIXES. I CANNOT BEGIN TO EXPLAIN HOW INCONVENIENT THIS IS FOR ME AND MY FAMILY. BOTH MY WIFE AND I ARE STUDENTS WHO WORK. FROM WHAT I'VE BEEN READING, THE REPAIR/REPLACEMENT OF THE ENGINE CAN COST UP TO $9,000 DOLLARS. AT THIS POINT, THAT'S MORE THAN THE CAR IS WORTH NOW, AND WE SIMPLY DON'T HAVE THE MONEY FOR THIS TYPE OF EXPENSE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161304July 3, 2006
ENGINE AND ENGINE COOLING:ENGINE
I OWN A 1998 CHRYSLER CONCORDE LXI AND CURRENTLY THE MILEAGE ON THIS CAR IS AROUND 84000. ON JUNE 28, 2006, WHILE DRIVING, SUDDENLY ENGINE MAKING A RATTLING NOISE WITHOUT ANY WARNING OR INDICATIONS, AND LOST POWER AND TURNED OFF. AFTER OBTAINING THREE DIFFERENT EXPERT OPINIONS FROM DIFFERENT MECHANICS, I HAVE BEEN TOLD THAT THE ENGINE HAS FAILED AND I HAVE TWO OPTIONS - EITHER PUT A NEW ENGINE OR JUNK IT. THE ESTIMATED COST OF REPAIR IS AROUND $6000. I CALLED THE CHRYSLER TODAY (JULY 2, 2006) AND RECEIVED A FILE NUMBER (IT IS 15115756). AT THE END OF THE CALL, I WAS TOLD THAT CHRYSLER CANNOT HELP IN THIS MATTER. I HAVE THE UNDERSTANDING THAT CHRYSLER HAS RECEIVED MANY COMPLAINTS ABOUT THIS PROBLEM AND IN MANY CASES, THEY HAVE GOT THE CARS REPAIRS AT THEIR COST. KEEPING IN VIEW THE MANY PEOPLE COMPLAINING ABOUT THIS, I FEEL THAT CHRYSLER NEED TO LOOK INTO THIS VERY CAREFULLY AND MUST TAKE THE RESPONSIBILITY OF HAVING IT REPAIRED AT THEIR COST. I NEVER EXPECTED THIS KIND OF TROUBLE WITH THIS CAR, ESPECIALLY FROM A PIONEER MANUFACTURING AUTOMAKER COMPANY LIKE CHRYSLER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160673June 24, 2006
SEATS
JUNE 14, OUR FAMILY OF 5 WAS TRAVELING FROM MINNESOTA TO UTAH. WE WHERE ON HWY 160, 10 MILE FROM TUBA CITY, ARIZONA, WHEN OUR CHRYSLER PACIFICA WAS REAR-ENDED BY A PICKUP TRUCK . ON IMPACT MY HUSBANDS DRIVERS SEAT COLLAPSED DOWN ONTO MY LEGS PINNING THEM BETWEEN THE SEATS. WE WHERE PUSHED VIOLENTLY INTO THE OTHER LANE OF ONCOMING TRAFFIC. MARK, MY HUSBAND, WAS DRIVING. MARK GRABBED THE WHEEL AND WAS ABLE TO PULL HIMSELF UP QUICK ENOUGH SEE AND RE-GAIN CONTROL OVER OUR VEHICLE. WE THEN STOPPED SAFELY OFF THE SIDE OF THE ROAD. ALONG WITH THIS INJURY I HAVE A BROKEN HAND WITH DAMAGE TO MY WRIST, ALL FROM THE IMPACT OF THE COLLAPSED SEAT. I HAVE ASKED CHRYSLER TO LOOK INTO THIS INVESTIGATION. I RECEIVED ATTITUDE FROM THE FIRST GENTLEMEN I SPOKE WITH. I REQUESTED THEY GO TO TUBA CITY WHERE THE VEHICLE IS BEING HELD SO THEY COULD DO THEIR OWN INVESTIGATION. I DO NOT YET KNOW THE OUTCOME OF THIS. BUT I DO NOT THINK THE SEAT COLLAPSING SHOULD HAVE HAPPENED AND IF THIS IS PROVEN TO BE TRUE. OTHER FAMILIES MAY ALSO BE AT RISK WITH THERE 2004 PACIFICAS. PLEASE HELP ME LOOK INTO THIS SEAT ISSUE. I AM DOING ALL I CAN TO HELP MY SELF AND FAMILY TO HEAL AND RECEIVE WHAT COMPENSATION IS JUST AND TRULY DUE WITH THIS RESEARCH. I NEED YOUR HELP TO KNOW IF THIS SEAT SHOULD HAVE COLLAPSED ON US AND IF NOT, HELP US SPARE A POSSIBLE FATAL OUTCOME FOR ANOTHER FAMILY BY MAKING THIS ACCIDENT PUBLIC INFORMATION WITH A POSSIBLE RECALL. *NM
Crash:
Yes
Fire:
No
Injuries:
5
Deaths:
0
#10160243June 20, 2006
ENGINE AND ENGINE COOLING
2000 CHRYSLER CONCORDE, 2.7 LITER ENGINE HAD A ENGINE FAILURE (WATER PUMP, CAUSING JUMP TIME, CAUSING BLOWN ENGINE) WITHIN SECONDS CAUSING TOTAL LOSS OF POWER BRAKES,POWER STEERING AT 70 MPH ON I-94 AT NORTH RIVER ROAD. I WAS LUCKY TO MAINTAIN CONTROL OF VEHICLE. I HAVE SINCE DISCOVERED THE 2.7 LITER ENGINE HAS HAD MANY SIMILAR PROBLEMS DUE TO POOR DESIGN THAT CAUSES A BUILDUP OF SLUDGE IN ENGINE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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