Chrysler Aspen Complaints

444 consumer complaints on file.

#10284729September 21, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
THE TRANSMISSION SLIPS OUT OF GEARS (FROM PARK TO REVERSE, REVERSE TO NEUTRAL, ETC.). *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10281581August 24, 2009
AIR BAGS
TL*THE CONTACT OWNS A 2007 CHRYSLER ASPEN. WHILE DRIVING APPROXIMATELY 20 TO 25 MPH ON NORMAL ROAD CONDITIONS AND MAKING A TURN AT AN INTERSECTION A VEHICLE CRASHED INTO THE PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE OTHER DRIVER'S SPEED WAS APPROXIMATELY 50 TO 60 MPH. THE AMBULANCE AND POLICE DEPARTMENT WERE NOTIFIED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED MINOR CUTS AND BRUISES. THE AIR BAG FAILED TO DEPLOY IN SPITE OF THE LEVEL OF IMPACT. THE VEHICLE WAS COMPLETELY DESTROYED AND TOWED TO A SALVAGE FACILITY. THE CONTACT IS AWARE OF THE SAFETY RISK. THE FAILURE AND CURRENT MILEAGES WERE 36,300.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10281584August 24, 2009
AIR BAGS
TL*THE CONTACT OWNS A 2007 CHRYSLER ASPEN. WHILE DRIVING APPROXIMATELY 20 TO 25 MPH ON NORMAL ROAD CONDITIONS AND MAKING A TURN AT AN INTERSECTION A VEHICLE CRASHED INTO THE PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE OTHER DRIVER'S SPEED WAS APPROXIMATELY 50 TO 60 MPH. THE AMBULANCE AND POLICE DEPARTMENT WERE NOTIFIED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED MINOR CUTS AND BRUISES. THE AIR BAG FAILED TO DEPLOY IN SPITE OF THE LEVEL OF IMPACT. THE VEHICLE WAS COMPLETELY DESTROYED AND TOWED TO A SALVAGE FACILITY. THE CONTACT IS AWARE OF THE SAFETY RISK. THE FAILURE AND CURRENT MILEAGES WERE 36,300.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10259159February 17, 2009
SEATS
I OWNED A NEW 2007 CHRYSLER ASPEN THAT THE PASSENGER SEAT -HEATING ELEMENT MALFUNCTIONED WHILE THE VEHICLE WAS TURNED OFF. VEHICLE CAUGHT ON FIRE AND WAS TOTALED. REPORTED TO CHRYSLER DEALERSHIP AND THEY STATED, IT WAS NOT A RECALL ISSUE. I STRONGLY DISAGREE. FIRE DEPARTMENT (CHIEF ARSON INVESTIGATOR) CLEARLY STATES IN HIS REPORT THAT IT WAS A FACTORY ISSUE AND VERY CLEARLY FIRE STARTED (WHILE VEHICLE HAD BEEN PARKED FOR 6-7 HOURS) IN THE PASSENGER SEAT AND IGNITED CATCHING THE VEHICLE ON FIRE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10253895January 5, 2009
AIR BAGS
HIT A DEER TRAVELING AT OVER 50 MPH HEAD ON AND THE AIRBAGS DID NOT DEPLOY. DAMAGE TO THE CAR WAS EXTENSIVE INCLUDING THE FRONT BUMPER, GRILL AND HEADLIGHTS. THE DEER WAS ESTIMATED TO WEIGH OVER 200LBS. MY WIFE AND 2 SMALL CHILDREN WERE IN THE CAR, EVERYONE IS FINE BUT IT DAWNED ON US AFTERWARD THAT THE AIRBAGS DID NOT DEPLOY. WE ARE CONCERNED ABOUT THE FUTURE AND THE FUNCTIONALITY OF THE SAFETY FEATURES OF OUR VEHICLE. I HAVE WRITTEN CHRYSLER AND HAVE NOT GOTTEN A RESPONSE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10250783December 4, 2008
SEAT BELTS
1. I PURCHASED A NEW CHRYSLER ASPEN IN 2007. 2. I TRIED TO INSTALL A CHILD SEAT IN THE MIDDLE ROW RIGHT WINDOW SEAT. DURING MY EFFORT TO SAFELY TIGHTEN THE SEAT A PLASTIC PORTION ON THE BUCKLE CRACKED. THE CRACKED PORTION OF THE SEATBELT IS WHAT PREVENTS THE BELT FROM GIVING SLACK WHEN A CHILD SEAT IS INSTALLED. THERE NOW WAS NOTHING FROM PREVENTING THE CHILD SEAT FROM MOVING PRIOR TO AN ACCIDENT. I TOOK THE VEHICLE TO THE DEALER AND HAD THE SEATBELT ASSEMBLY REPLACED. SEVERAL MONTHS LATER I NOTICED THE REPLACEMENT PART CRACKED AGAIN NOT AWARE OF HOW IT OCCURRED. THE BELT WAS NOW BEING UTILIZED AS A BOOSTER AND DID NOT HAVE TO BE MANUALLY TIGHTENED. NOW A FEW DAYS AGO AFTER THE BIRTH OF A NEW CHILD MY REAR RIGHT SEATBELT ALSO BROKE. THE SAME PLASTIC PART FAILED DURING INSTALLATION OF ANOTHER CAR SEAT UNDER MY PULLING TIGHTENING PRESSURE WHICH WOULD BE FAR LESS THAN STRESS FROM THE INERTIA OF AN ACCIDENT. I TOOK MY CAR TO THE DEALER AND HAD TWO NEW SEATBELTS ORDERED. AFTER A FEW HOURS I REALIZED THE PROBLEM WAS MOST LIKELY PART DESIGN AND POOR MATERIAL CHOICE AS OPPOSED TO A FAULTY PART. AT THIS POINT I AM NOT ABLE TO TAKE ALL MY KIDS WITH ME IN THE VEHICLE BECAUSE EVEN THE BELTS THAT HAVE NOT BROKEN YET ARE NOT SAFE. I ASKED CHRYSLER TO BUY THE VEHICLE BACK DUE TO THESE DANGERS BUT THEIR LEGAL DEPARTMENT REFUSES BECAUSE EVEN THOUGH I HAVE HAD THREE FAILURES I ONLY GENERATED TWO REPORTS. IT'S DOESN'T QUALIFY FOR THE LEMON LAW BECAUSE I WAITED FOR TWO BELTS TO BREAK BEFORE TAKING IT IN. CHRYSLER IS ALSO REFUSING TO LOOK IN TO THE MATTER OF THIS PART BEING UNSAFE ON ALL THEIR 2007 CHRYSLER MODELS. THE LEGAL REPRESENTATIVE I SPOKE TO DIDN'T SEEM TO CARE THAT THE LIVES OF MY CHILDREN AND OTHER CHILDREN COULD BE IN JEOPARDY. NOW I AM STUCK BECAUSE IT DOES NO GOOD TO REPLACED BELTS WITH MORE FAULTY BELTS. I HAVE A 3 YEAR OLD, A 19 MONTH OLD AND A 1 WEEK OLD BABY THAT I CAN'T EVEN TAKE TO THE DOCTOR BECAUSE THIS IS MY ONLY VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246755October 26, 2008
AIR BAGS:FRONTAL
AIR BAGS DID NOT DEPLOY IN A HEAD ON CRASH AT 65 MPH WITH A DEER. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10241450September 9, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE ONLY HAD MY TRUCK FOR A YEAR AND FOUR MONTHS. THERE HAS BEEN AT LEAST 4 TIMES IN THE LAST 2 MONTHS WHEN I PUT MY TRUCK INTO REVERSE THE TRANSMISSION DEFAULTS TO NEUTRAL AND THE BOX AROUND THE "R" WOULD DISAPPEAR. THE OTHER DAY I WAS PUTTING MY TRUCK IN THE GARAGE AND I PUT THE TRUCK IN REVERSE, I LOOKED BACK AND TOOK MY FOOT OFF THE BRAKE AND PRESSED THE GAS PEDAL, BEING THAT MY DRIVEWAY IS ON A SLOPE MY TRUCK STARTED COASTING DOWN THE HILL FAST. I TURNED AROUND TO PUT MY FOOT ON THE BRAKE AND JUST IN TIME FROM HITTING MY HUSBAND. MY HEART FELL TO MY STOMACH. I ASKED HIM TO LOOK AT THE DASHBOARD SO HE COULD SEE THAT THE TRUCK WAS IN REVERSE. THE BOX THAT OUTLINES THE LETTERS TO SHOW WHICH GEAR YOU'RE IN WAS AROUND THE LETTER "R" FOR REVERSE THIS TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240955September 4, 2008
STRUCTURE, ELECTRICAL SYSTEM
VEHICLE JUST DIED, DASH LIGHTS STARTED FLASHING OFF AND ON, SEAT STARTING MOVING BACK AND FORTH ON THEIR OWN EVEN WITHOUT THE KEY IN IGNITION. 7/24/08- TOWED TO REPAIR SHOP. 7/25 CALLED IT WAS READY, 5 MIN UP THE ROAD IT DIED AGAIN ON THE FREEWAY ON ME. IN SHOP 7/25-7/30- CHECKED PO591,PO585, PO593, PO579, U0019, UP141, VESU0019,CLEANED CODED DROVE 18 MI. PA#UN07079210730-RENTAL CODE INV.826940 $270. CAR STILL SMELLED OF MILDEW. 8/19-8/29- WATER LEAK CAUSE WINDSHIELD LEAKING 2 PLACES, WIRES SOAKED RESEALED WINDSHIELD 23502501.1FS67BD1AA BEZEL SEAT BELT ANCHOR, 23111600AG MODULE FRONT CONTROL, 01890580, REPROGRAMMED FCM85410000 DIAGNOSTIC TIME SAFE LIGHT RR DASH CLEAN ALL CONNECTORS REPLACED FRONT CONTROL MODULE. 8/31- CAR DIED ON FREEWAY AGAIN, WATER ON FLOOR BOARD , PANEL SHORTED OUT AGAIN. TOWED TO DEALERSHIP SITTING AT DEALERSHIP. DEALERSHIP SAYS NOT THEIR PROBLEM AND MANUFACTURER SAYS NOT THEIR PROBLEM. MONRONEY STICKER MISSING ON CAR WHEN PURCHASED 9/19/2007 FROM DEALERSHIP IN GIDDINGS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229797June 3, 2008
SERVICE BRAKES, HYDRAULIC
MY 2007 ASPEN 4X4 NOW HAS 35,000 MILES ON IT. RECENTLY THE BRAKE LIGHT INDICATOR ON THE DASH PANEL HAS COME ON AFTER STARTING THE CAR AND DRIVING BETWEEN 1 AND 10 MILES DISTANCE. WHEN THE CAR IS TURNED OFF AND THEN RESTARTED, THE LIGHT GOES OUT. THIS IS REPEATABLE EVERYTIME THE CAR IS STARTED. ALSO, SINCE THIS CONDITION BEGAN, THE BRAKE HAS 1. REFUSED TO DISENGAGE AFTER APPLYING THE BRAKE (ONE TIME OCCURRENCE); 2. SUDDENLY BECOME EXTREMELY RESISTIVE WHEN BREAKING. THIS IS AN INTERMITTENT CONDITION THAT HAS HAPPENED NOW 3 TIMES. WHEN APPLYING THE BRAKE THE PEDAL DOES NOT INCREMENTALLY DEPRESS BUT BARELY MOVES DOWNWARDS AT ALL. BECAUSE THIS CONDITION IS INTERMITTENT THERE IS LITTLE TIME TO REACT AND PRESS DOWN ON THE PEDAL SUFFICIENTLY TO SLOW THE VEHICLE BEFORE REACHING A STOPLIGHT OR OTHER VEHICLE OR OBJECT. (I HAD A NEAR ACCIDENT TODAY WHILE RETURNING THE VEHICLE TO THE SHOP A SECOND TIME FOR REPAIR.) THE CHRYSLER DEALER IN MY AREA FIRST INSPECTED MY BRAKING SYSTEM AND TOLD ME THAT THE BRAKES WERE FINE AND THAT THE MASTER CYLINDER JUST NEEDED TO BE TOPPED OFF. THE DEALER HAS JUST CALLED ME BACK (THE CAR IS THERE NOW) TO SAY THAT THEY COULD FIND NOTHING WRONG. I'VE TOLD THEM THAT I CANNOT EXCEPT THAT ANSWER AND THEY REPLIED THAT THEY WILL CONTACT THE MANUFACTURERS REP FOR FURTHER TECHNICAL ASSISTANCE... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228758May 23, 2008
UNKNOWN OR OTHER
TL*THE CONTACT OWNS A 2007 CHRYSLER ASPEN. THE CONTACT STATED THAT WHILE PARKED ON A SLIGHT INCLINE, THE VEHICLE ROLLED DOWN THE HILL AS SHE WAS ENTERED THE VEHICLE. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS UNABLE TO PROVIDE ANY ASSISTANCE. AS OF MAY 23, 2008, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE 19,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228605May 21, 2008
ENGINE AND ENGINE COOLING
WE OWN A NEW UNRELIABLE 2007 CHRYSLER ASPEN. OVER A DOZEN TIMES, IT HAS RANDOMLY LOST POWER AND SLID INTO NEUTRAL ON ITS OWN WHERE THE DRIVER HAS NO POWER, BRAKES, OR STEERING. I HAVE HAD TO USE THE EMERGENCY BRAKE TO STOP THE CAR OFTEN WHEN IT DOES THIS SO THE CAR DOES NOT ROLE IN A PARKING LOT, OR SLIDE INTO MY GARAGE DOOR. ON SUNDAY, SEPTEMBER 16TH I WAS ON AN EXPRESSWAY AND I WAS AT A STOP LIGHT AND WHEN I WENT TO ACCELERATE, THE CAR AGAIN WOULD NOT GO FORWARD OR REVERSE. NEITHER DRIVE OR REVERSE OR NEUTRAL WAS LIT UP AND THE CAR WOULD NOT MOVE. UNLIKE THE OTHER TIMES THOUGH, IT WOULD NOT GET MOVING AGAIN. CARS WERE COMING AT US 50 MILES AN HOUR. A LOT OF PEOPLE CAME TO HELP THE KIDS AND I MOVE THE CAR BUT IT WAS HARD TO TURN OFF THE ROAD BECAUSE THERE WAS NO STEERING, BRAKES, GAS ETC' AFTER ABOUT 5 MINUTES OF TRYING TO MOVE THE CAR IN AND OUT OF DRIVE AND NEUTRAL, AND TURNING THE CAR ON AND OFF, THEN THE CAR WOULD ONLY STAY ON FOR A FEW SECONDS AND TURN OFF AUTOMATICALLY. WITHIN 5 MORE MINUTES THE CAR WOULD NOT EVEN TURN ON. WE PUSHED THE CAR AND HAD TO USE THE EMERGENCY BRAKE TO STOP THE CAR ONCE IT WAS TO THE SIDE. THE DEALERSHIP DETERMINED THE MAIN COMPUTER WAS BROKEN AND COMPLETELY DISABLED THE CAR. THEY REPLACED THE MAIN COMPUTER AND THE PROBLEM IS STILL OCCURRING. ON SUNDAY, OCTOBER 14TH WE WERE AT A STORE AND I PLACED THE CAR IN REVERSE, AND THE CAR DID THE SAME THING AGAIN WHERE IT STARTED TO REVERSE, AND THEN 'SLIPPED INTO NEUTRAL' WHERE NEITHER NEUTRAL, REVERSE, OR DRIVE WOULD LIGHT UP, I HAD NO STEERING, AND NO BRAKES. I HIT THE EMERGENCY BRAKE TO STOP THE CAR. I TURNED THE CAR OFF, WAITED A FEW MINUTES, AND TURNED IT BACK ON AND WAS ABLE TO DRIVE HOME MILE. SUNDAY, MAY 18TH WE WERE IN A LEFT TURN LANE TURNING LEFT ONTO AN EXPRESSWAY, THE CAR COMPLETELY DIED. THE TOW TRUCK DRIVER COULD NOT TURN IT ON AND TOWED IT TO OUR HOME. THE NEXT DAY ANOTHER TOW TRUCK DRIVER COULD NOT TURN IT ON, AND TOWED IT BACK TO THE DEALERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227976May 16, 2008
POWER TRAIN
2007 CHRYSLER ASPEN (WITH ONLY 4000 MILES) BEGAN MAKING A LOUD GRINDING NOISE WHEN SWITCHING FROM DRIVE, NEUTRAL, REVERSE, ETC. I TOOK THE VEHICLE IN TO THE DEALERSHIP ON A TUESDAY AFTERNOON. AFTER A 1 1/2 HOUR WAIT THE SERVICE REPRESENTATIVE ADVISES ME THAT THEY TOOK A LOOK AT THE VEHICLE AND IT IS MAKING A LOUD UNUSUAL NOISE WHEN THE VEHICLE IS PLACED IN GEAR. THE SERVICE REPRESENTATIVE ADVISES ME THAT I NEED TO BRING THE VEHICLE BACK LATER IN THE WEEK AND LEAVE IT WITH THEM - BECAUSE THEY ARE GOING TO HAVE TO TAKE IT APART TO FIND OUT WHAT THE PROBLEM IS. I RETURN ON THURSDAY MORNING DROP OFF THE VEHICLE AT 7:30 AM AND AT ABOUT 3:31PM THE SERVICE REPRESENTATIVE CALLS ME AND ADVISES ME THAT THE VEHICLE HAS BEEN REPAIRED - THEY ADJUSTED THE "SLACK ADJUSTER" AND TIGHTENED SOME OF THE BOLTS ON THE SHAFT AND PUT IT BACK TOGETHER. WHEN I ARRIVE AT THE DEALERSHIP TO PICK UP MY VEHICLE, THE SERVICE ORDER STATED THAT THEY TESTED 2 OTHER VEHICLES (THE SAME MAKE, YEAR, AND MODEL) AND THAT ALL THE VEHICLES MAKE THE SAME NOISE - NO REPAIRS NEEDED. EITHER THE SERVICE REPRESENTATIVE TOLD ME A STORY OR THE TECHNICIAN IS TELLING A STORY. I WAS VERY MUCH CONCERNED WHEN I READ THE SERVICE ORDER. THE QUESTION IS WHAT WAS DONE TO THE VEHICLE? WHAT WAS WRONG WITH IT? OF COURSE I HAD TO SPEAK TO ANOTHER SERVICE REPRESENTATIVE BECAUSE THE ONE THAT I WAS DEALING WITH HAD LEFT FOR THE DAY AND SO HAD THE SERVICE MANAGER. WHEN I ADVISE THE SERVICE REPRESENTATIVE OF WHAT I HAD BEEN TOLD AND WHAT THE SERVICE ORDER STATED. HE APOLOGIZED AND STATED THERE WAS NOTHING HE COULD DO, BECAUSE HE HAD NOT HANDLED THE SERVICE ORDER. HE STATED UNFORTUNATELY THEY HAD, SEVERAL CUSTOMER COMPLAINTS ABOUT THE LOUD UNUSUAL NOISE AND THAT CHRYSLER HAD BEEN NOTIFIED, BUT AT THE PRESENT MOMENT CHRYSLER HAD NO RESOLUTION ON HOW TO FIX THE PROBLEM AND UNTIL THEY CAME UP WITH A RESOLUTION THERE WAS NOTHING THEY COULD DO. I DROVE THE VEHICLE HOME AND IT STILL MADE THE SAME NOISE ? NOTHING WAS REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227498May 12, 2008
EQUIPMENT:ELECTRICAL
TL*THE CONTACT OWNS A 2008 CHRYSLER ASPEN 4X4. THE VEHICLE MAKES A WARNING SOUND IF ANY OF THE DOORS ARE AJAR WHILE THE ENGINE IS RUNNING. THE CONTACT STATED THAT THE REAR HATCH DOOR DOES NOT HAVE A WARNING SOUND WHEN IT IS OPEN. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 745. UPDATE 09/10/08 *CW THE CONSUMER STATED THE REAR HATCH WAS NOT SECURED. THE LIGHT WHICH WAS SUPPOSE TO INFORM HER THERE WAS A PROBLEM WAS NOT VISIBLE DUE TO THE LIGHT COMING IN THROUGH THE ROOF HATCH AND MAKING THE INFORMATION UN-READABLE. THE CONSUMER STATED ALL OF HER ITEMS FELL OUT ONTO THE HIGHWAY. UPDATED 09/16/08
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224585April 15, 2008
VISIBILITY:SUN/MOON ROOF ASSEMBLY
I WAS DRIVING DOWN THE FREEWAY NEAR A MILITARY BASE AND THERE WEREN'T ANY VEHICLES CLOSE TO ME. A F16 JET FLEW OVER THE FREEWAY AND THE NEXT THING I KNOW, THERE WAS A LOUD EXPLOSION. MY SUNROOF GLASS EXPLODED OUT. SOME GLASS CAME IN AFTERWARDS AND FELL ON ME AND MY SON. I WAS DOING 65 MPH AT THE TIME. THE GLASS WINDOW WAS CLOSED, BUT THE INSIDE WINDOW COVER WAS OPEN SO WE COULD SEE OUT. I DROVE IT TO THE CHRYSLER DEALER IN POWAY, CA. THEY LOOKED AT IT AND TOLD ME A ROCK HAD BROKE IT. I DON'T KNOW HOW THEY CAME TO THAT CONCLUSION SINCE THERE WERE NO CARS AROUND ME AT THE TIME AND NO ROCK WAS FOUND. *TR
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10217381February 7, 2008
STEERING
I WAS PULLING INTO A PARKING LOT W/ MY 2007 CHYRSLER ASPEN MADE A RIGHT HAND TURN AND THE CAR PROCEEDED STRAIGHT AND STRUCK ANOTHER VEHICLES SIDE. I EXPERIENCED A LOSS OF STEERING DURING A RIGHT HAND TURN. THERE WAS A TRAIL OF POWER STEERING FLUID FROM THE POINT OF STEERING LOSS TO THE POINT OF IMPACT OF OTHER VEHICLE. AFTERWARDS BOTH WHEELS WERE POINTED INWARD AND THE VEHICLE WAS NOT DRIVABLE. THERE IS A RECALL ON CERTAIN ASPENS W/ THIS SAME PROBLEM BUT NOT MINE. I AM SEEKING PAYMENT FOR DAMAGES DONE TO MY VEHICLE. MY DEALERSHIP PAID FOR THE STEERING TO BE FIXED BUT NOT DAMAGES. THANK YOU JOE.... *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10216207January 27, 2008
ENGINE AND ENGINE COOLING
CURRENTLY AT 60 MILES SHORT OF 3,000 MILES. SINCE I HAVE HAD THE VEHICLE IT HAS ACTED VERY STRANGE. IT ALL STARTED WHILE IN DRIVE THE VEHICLE WILL INCREASE IN RPM'S BUT WILL NOT MOVE IN FORWARD OR IN REVERSE. NOW THIS INCLUDED A TIME OR TWO WHILE STOPPED AT A LIGHT. MY ASPEN'S NEW THING IS TO HAVE A MOMENTARY LOSS OF ENGINE POWER FOLLOWED BY THE DASH BOARD ILLUMINATING AS IF THE VEHICLE WAS IN THE IGNITION STATE BUT NOT STARTED. ONCE THIS EVENT TAKES PLACE THE VEHICLE WILL NOT LOG MILES DRIVEN, DOES NOT SHOW CURRENT SPEED, DOES NOT SHOW RPM'S, SHOWS EVERY WARNING LIGHT AVAILABLE, THE ENGINE FAN GOES AT FULL SPEED, THE AC FAN KICKS ON (IT'S WINTER'.NO I DO NOT HAVE THE AC ON), AND FINALLY 'IT DOES READ THE GAS GAGE.' THIS CONDITION CAN BE CLEARED BY RESTARTING THE VEHICLE. THE DEALER AND CHRYSLER HAS NOT RECOGNIZED THIS AS A NORMAL FAULT AND THE VEHICLE STORES NO FAULT CODES THAT HAVE LED TO A PROBLEM WITH A SOLUTION. THIS EVENT HAS TAKEN PLACE 12 TIMES. HOWEVER, THIS ONLY HAPPENED TWICE WHEN LOCATED NEAR A DEALER OR NOT AT AN INCONVENIENT TIME. I'M A SOLDIER AND I ALSO RUN A DISC JOCKEY BUSINESS. HERE ARE JUST A FEW INCONVENIENT TIMES: 4:00 AM (GOING TO TRAINING), HEADING TO A WEDDING CEREMONY, OR MY FAVORITE DAY "SUNDAY" WHEN NO DEALER/AUTOMOTIVE REPAIRER CAN BE FOUND. THE FIRST TIME THE TECH AT DONOVAN DODGE OF SIERRA VISTA, AZ WITNESSED MY FREAKY ASPEN IN ACTION HE DID NOT BELIEVE THE COMPUTER OUTPUT HE WAS READING. THE TECH HAVING NO WITNESSES PRESENT TURNS THE CAR OFF AND VIOLA NO PROBLEM. THE TECH'S SUPERVISOR AND CHRYSLER WERE IN DISBELIEF. NOW I HAVE FINALLY EXPERIENCED THIS PROBLEM WHILE THE DEALER WAS OPEN AND I WAS CLOSE BY. THE TECH WAS VERY SMART THIS TIME TO GET WITNESSES TO SHOW THE COMPUTER READING NO PCM, NO ABS, NO PWR STEER'ETC. WHILE RUNNING; CHRYSLER SAYS 'THE VEHICLE SHOULD NOT BE RUNNING.' *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202136September 7, 2007
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2007 CHRYSLER ASPEN. WHILE DRIVING 45 MPH, THE VEHICLE SHUT OFF AND ALL OF THE INSTRUMENT PANEL GAUGES ILLUMINATED. THE CONTACT WAS ABLE TO COAST THE VEHICLE OFF THE ROAD. THE VEHICLE RESTARTED BRIEFLY, BUT THEN SHUT OFF AGAIN TWICE AND WOULD NOT RESTART. THE POLICE HELPED HIM PUSH THE VEHICLE TO A PARKING LOT AND THEN IT WAS TOWED TO THE DEALER. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF FAILURE. THE FAILURE MILEAGE WAS 419 AND THE CURRENT MILEAGE WAS UNKNOWN. *UPDATED 12/12/2007 *BF UPDATED 12/12/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196683July 18, 2007
WHEELS:RIM
TL*THE CONTACT OWNS A 2007 CHRYSLER ASPEN 4X4. THE CONTACT STATED THAT THE RIMS WERE BENT ON THE PASSENGER SIDE OF THE VEHICLE AND WERE REPLACED. HE STATED THAT HE IS AWARE OF THE MAJOR LAWSUIT THAT WAS PLACED ON THE MANUFACTURER PERTAINING TO THE RIMS. THE DEALER STATED THAT THIS WAS A RESULT OF A USER ERROR AND THAT THE CONTACT MUST HAVE STRUCK A POTHOLE OR DRIVEN OFF THE ROAD. THE CONTACT DENIES THOSE ACCUSATIONS. THE DEALER ALSO STATED THAT THE RIMS ARE MORE FOR SHOW THAN FOR ACTUAL USE. THE CURRENT AND FAILURE MILEAGES WERE 4,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193809June 20, 2007
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
WE PURCHASED A 2007 CHRYSLER ASPEN DEC 23, 2006. THE NEXT DAY THE CAR SUDDENLY LURCHED WHILE I WAS BACKING OUT OF THE DRIVEWAY AT MY INLAWS' HOME. IT WAS SHOCKING & MY FAMILY WAS SHOUTING OUT FOR ME TO STOP THE CAR. I WAS ABLE TO CONTROL IT & KEEP FROM HITTING OTHER VEHICLES BUT IT WAS VERY DIFFICULT. THE NEXT WEEK I WENT TO EXIT THE PARKING LOT OF OUR SAFEWAY STORE TO GO ON TO THE MAIN STREET. I WAS STOPPED TO TURN RIGHT WHEN THE CAR LURCHED INTO ONCOMING TRAFFIC. HORNS BLARED & CARS SWERVED TO AVOID HITTING ME. I WAS JUST WAITING TO BE HIT! I TOOK THE CAR TO DEALER W/466 MILES ON IT. THEY SAID THEY "COULD NOT VERIFY CONCERN; OPERATING AS DESIGNED AT THIS TIME." IN FEB WHILE I WAS BACKING OUT OF OUR GARAGE THE CAR LURCHED VIOLENTLY WHEN I PUT IT IN REVERSE & JUMPED ABOUT 3 FEET. MY WIFE WAS STANDING IN THE DOORWAY & BEGAN SCREAMING. SHE CALLED THE SERVICE REP CRYING BECAUSE SHE BELIEVED I WOULD BE KILLED IF I CONTINUED TO DRIVE IT. I TOOK IT TO DEALER. THEY KEPT IT, & WERE "UNABLE TO VERIFY CONCERN; VEHICLE IS OPERATING AS DESIGNED AT THIS TIME; MILES OUT 1040." MY WIFE REFUSES TO DRIVE THE CAR BECAUSE OF THIS LIFE THREATENING DEFECT. ALSO WHEN YOU INSERT KEY IN THE IGNITION IT STARTS @ 1300 RPM'S. THE DEALER SAYS WE SHOULD LET CAR SETTLE DOWN TO ABOUT 600 RPM'S WHICH REQUIRES A FULL MINUTE OF WAITING IN THE CAR BEFORE YOU CAN START TO MOVE. THEY THINK THIS MIGHT BE PART OF THE PROBLEM BUT TELL US THERE IS NO WAY TO FIX IT. SO WE HAVE A CAR THAT MUST SIT BEFORE YOU CAN USE IT; YOU ABSOLUTELY CANNOT EVER VALET IT FOR FEAR THE ATTENDANT MIGHT BE INVOLVED IN A LURCHING INCIDENT. ON JUNE 4, 2007 SERVICE ADVISOR TOLD ME 3 OTHER ASPENS ARE REPORTING THIS PROBLEM. WE ARE SETTING UP A MTG W/GM TO ARRANGE TO TURN IN THIS CAR. MY WIFE HAS SET UP A FILE ON THE CAR & ADVISED FAMILY MEMBERS WHERE IT IS IN THE EVENT WE ARE KILLED IN AN ACCIDENT WHILE DRIVING THIS CAR SO THEY CAN INVESTIGATE IF THE LURCHING/BUCKING ACTION OF THE CAR CAUSED THE ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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