Chrysler 300 Complaints (2005)

837 consumer complaints on file.

#10218963February 23, 2008
WHEELS:RIM
KNOWN PROBLEM OF HEAVY CORROSION AROUND OUTER RIM (LOCATION OF TIRE BEAD) OF CHROME CLAD ALUMINUM WHEELS ON CHRYSLER 300C VEHICLES. DEALER ACKNOWLEDGED PROBLEM BUT CHRYSLER WOULD NOT COVER REPLACEMENT UNDER WARRANTY. WHEN CONTACTED AGAIN IN 2008, CHRYSLER SAID THEY WOULD NOT COVER BECAUSE WARRANTY EXPIRED. THEY WERE ADVISED I HAD THE EXTENDED BUMPER TO BUMPER WARRANTY. THEY ADVISED THAT WAS NOT BUMPER TO BUMPER AND ONLY THE BASIC WARRANTY WOULD COVER REPLACEMENT. WHEN I ADVISED THAT THE INITIAL COMPLAINT WAS FILED WELL WITHIN THE BASIC WARRANTY PERIOD (19 MONTS, 18K MILES), THEY SAID THEY WOULD NOT COVER THE WHEELS UNDER WARRANTY. AS THE CORROSION PROGRESSES, MY CONCERN IS RIM FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218580February 19, 2008
AIR BAGS
THE VEHICLE WAS HIT IN A HEAD-ON COLLISION AND THE AIRBAG(S) FAILED TO COME OUT. THE CONSEQUENCES EXTENSIVE DAMAGE TO THE VEHICLE AND I SUSTAINED AN INJURY. SO FAR THE VEHICLE IS STILL BEING EVALUATED FOR REPAIRS, BUT NO RECALLS HAVE BEEN RECEIVED ON THE VEHICLE INVOLVED IN THE CRASH. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10214121January 7, 2008
STEERING:COLUMN
2005 300 TOURING- CONSTANTLY PULLING TO RIGHT, CALLED DEALER THEY SAID PROBABLY JUST THE ROAD SURFACE! WELL, DRIVING I-95 THAT MORNING 65 MILES AN HOUR VEHICLE STARTED SHAKING, STEERING WHEEL VIBRATING, HAD TO HOLD STEERING WHEEL TO LEFT TO KEEP FROM HITTING ANOTHER VEHICLE AND CAREFULLY PULL TO SHOULDER THINKING WHEEL NUTS OR SOMETHING WAS LOOSE! TO MY SURPRISE I FOUND NOTHING, CALLED DEALER TO BRING IN, "THANK GOD" THEY HAD TO KEEP VEHICLE FOR 4 DAYS-RACK/PINION BROKE ALMOST COMING COMPLETELY OFF! THE STORY CONTINUES, 1 MONTH LATER I AM BATTLING WITH CHRYSLER DUE TO THE STEERING WHEEL NOW BINDING TO LEFT & RIGHT AND THEY WILL NOT COVER!!!!!!HELP ME *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10212888December 26, 2007
STEERING:COLUMN, STEERING:RACK AND PINION:RACK, SUSPENSION:REAR, ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
MAJOR VIBRATION IN RIGHT FRONT WHEEL, TURNS OUT I WAS ALMOST KILLED, THANKFULLY I PULLED OVER THE RACK/PINION ASSEMBLY BROKE! THAT WAS AN OVER THE WEEKEND PROJECT FOR DEALERSHIP. LUCKILY COVERED UNDER WARRANTY! NOW I HAVE A BINDING NOISE IN STEERING COLUMN, AT THE HOOK JOINT INSIDE THE BOOT COVERING JOINT, DEALER GREASED, BUT NOISE IS BACK, FEELS LIKE COLUMN IS GOING TO SNAP! THEY WON'T LOOK AT WITHOUT A CHARGE! ALSO HAVE RATTLE IN DASH, KNOCKING IN BRAKES! I'M REALLY SORRY I PURCHASED THE VEHICLE, NOW I KNOW WHY I GOT SUCH A GREAT DEAL! THEY JUST WANTED TO UNLOAD!!!!!CONCERNED FOR MY LIFE!!!WHILE DRIVING MY 300!!!!!!!!!!!!SERIOUSLY,I DO WANT TO SEE MY CHILDREN'S WEDDINGS!!!!! *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10212827December 21, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH, STEERING:LINKAGES:TIE ROD ASSEMBLY, SUSPENSION:FRONT:MACPHERSON STRUT
2005 CHRYSLER 300 WITH IGNITION PROBLEM. CONSUMER STATES THAT AFTER THE INSTALLATION OF THE IGNITION SWITCH WAS COMPLETED. SHE CONTINUED TO HAVE THE EXACT SAME PROBLEM AS BEFORE WITH THE EAS LIGHT INDICATOR. *NJ THE CONSUMER WAS TOLD THERE WAS AN OPEN CIRCUIT IN THE IGNITION SWITCH. THE CONSUMER STATED THE PROBLEM BECAME MORE SERIOUS WHICH CAUSED THE STEERING WHEEL TO VIOLENTLY VIBRATE IN EXCESS OF 60 MPH. ANOTHER SERVICE PROVIDER INFORMED THE CONSUMER THE TIE ROD END WAS BROKEN AND THE STRUTS NEEDED TO BE REPLACED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211804December 13, 2007
AIR BAGS
TL*THE CONTACT OWNS A 2005 CHRYSLER 300. WHILE DRIVING 35 MPH, THE CONTACT CRASHED INTO ANOTHER VEHICLE ON THE FRONT PASSENGER SIDE OF THE VEHICLE. THE ENTIRE FRONT END OF THE VEHICLE WAS DAMAGED. NONE OF THE AIR BAGS DEPLOYED AND THE SEAT BELTS FAILED TO PROPERLY SECURE THE CONTACT. AS A RESULT, HE STRUCK THE INSTRUMENT PANEL. HE DID NOT NOTICE ANY WARNING LIGHTS PRIOR TO THE CRASH. THE CONTACT FILED A FORMAL COMPLAINT WITH THE MANUFACTURER. THE CURRENT AND FAILURE MILEAGES WERE 32,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10211166December 7, 2007
EXTERIOR LIGHTING
HEADLIGHTS WILL INTERMITTENTLY MALFUNCTION WHILE DRIVING. SOMETIMES ONE HEADLIGHT WILL GO OUT, SOMETIMES BOTH WILL GO OUT. THE DEALER IS TELLING ME THAT THE HEADLIGHT ASSEMBLY NEEDS TO BE REPLACED FOR BOTH LIGHTS. MANY OTHER OWNERS WITH THE HID HEADLIGHT OPTION ARE EXPERIENCING THE SAME ISSUE. RANDOMLY LOSING HEADLIGHTS IS DEFINITELY DANGEROUS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206827October 24, 2007
ENGINE AND ENGINE COOLING:ENGINE
THE CAR WOULD START TO SHAKE UNCONTROLLABLY WHILE ACCELERATING SLOWLY AND STALL OUT AT STOPS. THE CAR WOULD LOSE POWER WHILE ACCELERATING ONTO HIGHWAY AND MAKE GRINDING NOISES. THE CHECK ENGINE LIGHT COMES ON AND THE DEALER STATES THEY FIND NO CODES BECAUSE THE LIGHT SHUTS OFF BEFORE I GET THERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204473September 30, 2007
AIR BAGS
WARNING LIGHT FOR AIR BAGS CAME ON AND WOULD NOT GO OFF. ON JUNE 1ST 2007 I TOOK THE CAR TO THE DEALER. THEY TOLD ME IT WAS AN ELECTRICAL COMPONENT AND WOULD BE COVERED UNDER MY SUPPLEMENTAL WARRANTY. THE REPAIR ORDER LISTS THE FOLLOWING WORK AS BEING PERFORMED: "41706 CLOCKSPRING 2.00 THE TECH READ DTC PRESENT IN THE ORC FOR DRIVER'S SQUIBB 1 OPEN. THE TECH PERFORMED DIAG AS PER SERVICES INFORMATION AND VERIFIED THE FAILURE. THE TECH REMOVED AND REPLACED THE CLOCKSPRING, RECALIBRATED THE STEERING ANGLE SENSOR, CLEARED THE DTC AND TEST DROVE THE VEHICLE". ONLY 3 MONTHS LATER IN SEPTEMBER OF 2007 THE AIR BAG WARNING LIGHT AGAIN STAYED ON. I TOOK THE CAR BACK TO THE SAME DEALER AND I WAS TOLD THAT THIS TIME IT WASN'T AN "ELECTRICAL" PROBLEM BUT THE AIR BAG ITSELF, SINCE MY SUPPLEMENTAL POLICY DID NOT COVER AIR BAGS I WOULD HAVE TO PAY THE ENTIRE $650.00 MYSELF. THE DIAGNOSIS ON THE WORK ORDER READ: "46765 FOUND CODE B1B02 IN ORC MODULE 1.00 DIAGNOSED AND FOUND INTERNAL SHORT IN DRIVERS AIRBAG. NEED TO REPLACE AIRBAG ASSEMBLY". THIS CAR HAS 46,000 MILES ON IT AND IS ONLY 2 YEARS OLD. I AM WORRIED ABOUT THE INTEGRITY OF THE AIR BAGS AND I UNDERSTAND THERE HAVE BEEN MANY OTHER COMPLAINTS OTHER THAN MY OWN ABOUT AIRBAG PROBLEMS WITH THIS TYPE VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203686September 21, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
TL*THE CONTACT OWNS A 2005 CHRYSLER 300. THE CONTACT STATED THAT THE GEAR SHIFT WOULD NOT RELEASE FROM THE PARK POSITION. THE VEHICLE WAS TOWED TO THE DEALER AND THE GEAR SHIFT IS CURRENTLY BEING REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 39,333. UPDATED 10/09/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202760September 12, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2005 CHRYSLER 300. WHILE DRIVING 15-20 MPH AND SHIFTING GEARS, THE CONTACT HEARD A LOUD NOISE COMING FROM THE REAR OF THE VEHICLE. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF FAILURE. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 05V460000 (POWERTRAIN: AUTOMATIC TRANSMISSION). THE FAILURE MILEAGE WAS 25,000 AND CURRENT MILEAGE WAS 44,939.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202225September 7, 2007
SUSPENSION:FRONT:CONTROL ARM, ELECTRICAL SYSTEM
I AM THE OWNER OF A 2005 CHRYSLER 300 WHICH SUFFERS FROM ELECTRICAL SYSTEM FAILURE UNDER POWER, LEAVING ME WITH NO CONTROL OVER THE VEHICLE. IT HAS BEEN INTO THE SHOP FIVE SEPARATE TIMES FOR THIS PROBLEM, AND HAS NOT AS YET BEEN REPAIRED. HOWEVER, THIS IS NOT THE MAIN COMPLAINT I AM CONTACTING YOU REGARDING, EVEN THOUGH IT IS IN ITSELF EXTREMELY HAZARDOUS. IN THIS INSTANCE, WHEN IT WAS BROUGHT INTO THE DEALERSHIP FOR ELECTRICAL FAILURE, THE REPAIR TECHNICIAN WAS PULLING IT INTO THE SHOP TO LOOK AT IT, AND THE LEFT FRONT CONTROL ARM ON THE VEHICLE SNAPPED IN TWO. UPON OBSERVATION, IT WAS FOUND THAT THE RIGHT FRONT CONTROL ARM WAS SEVERELY BENT AND READY TO SNAP. THE REPLACEMENT CONTROL ARMS ARE TWICE THE THICKNESS, AND TWICE AS HEAVY, AS THE ORIGINAL. THIS IS PROOF BEYOND A REASONABLE DOUBT THAT CHRYSLER NOT ONLY KNEW THAT THE ORIGINAL CONTROL ARMS WERE DEFECTIVE AND/OR INEFFECTIVE, BUT THAT CHRYSLER CORRECTED THE PROBLEM WITHOUT THE ISSUANCE OF A RECALL FOR THE SAID DEFECTIVE/INEFFECTIVE PART. BREAKING CONTROL ARMS ON THE VEHICLE CONSTITUTE A KNOWN VEHICULAR HAZARD THAT CAN CAUSE INJURY, DEATH, AND PROPERTY DAMAGE. I HEREBY REQUEST THAT THE NHTSA CONSIDER THIS A FORMAL COMPLAINT AND REQUEST FOR IMMEDIATE SAFETY RECALL FOR THE 2005 CHRYSLER AND ANY OTHER OF THE CHRYSLER VEHICLE(S) WHICH MAY USE THE SAME CONTROL ARMS, PART NUMBER 4782561AE, IN THE INTEREST OF SAFETY. THIS DEFECT ENDANGERS NOT ONLY THE DRIVER AND PASSENGERS OF THE VEHICLE ITSELF, BUT ALSO OTHER DRIVERS WHO MAY BE IN THE WAY WHEN THE CONTROL ARMS SNAP. WHEN I CONTACTED CHRYSLER ABOUT THE PROBLEM I WAS TOLD THAT IT WAS JUST ?TOO BAD? AND THAT I COULD NOT PROVE I HAD NOT DONE SOMETHING WHICH CAUSED THE PROBLEM. EVEN THOUGH I ADVISED THEM I KNEW THAT THEY HAD REPLACED THEIR INVENTORY WITH BIGGER, STRONGER CONTROL ARMS. UTILIZING THE ?REASONABLE PERSON? LEGAL TENANT, ANY REASONABLE PERSON WOULD UNDERSTAND THAT CHRYSLER IS TRYING TO DENY RESPONSIBILITY FOR THEIR DEFECTIVE VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202232September 7, 2007
STEERING, SUSPENSION
I HAVE A 2005 300C THAT I BOUGHT IN APRIL 2007, IT ONLY HAD 14425, MILES, WHEN I TESTED DROVE IT, I NOTICE THAT IT WAS PULLING TO THE RIGHT, I THOUGHT IT WAS A LOW TIRE, AND I WAS IN LOVE WITH THE CAR FROM THE TIME I SAW IT. AS WEEKS WENT BY AND AFTER PLACING AIR IN ALL TIRES, THE CAR CONTINUED TO PULL TO THE RIGHT. SO I CALLED THE DEALERSHIP AND STATED MY PROBLEM, THEY ASKED ME TO COME IN. I TOLD THEM THE PROBLEM THAT I WAS HAVING AND THEY RECOMMEND A WHEEL ALIGNMENT THAT I PAID FOR. I DROVE IT HOME AND NOTICED THAT IT WAS DOING THE SAME THING, PULLING TO THE RIGHT, I CALLED THEM AND MADE ANOTHER APPOINTMENT, THIS TIME THE SAID IT WAS THE TIRES, SO I REPLACED THE TIRES AND PUT THE GOODYEAR ASSURANCE ON IT, AND AGAIN PAID FOR THAT. I TOOK OFF AGAIN FOR HOME, AND NOTICED THE SAME PROBLEM. I TURNED THE CAR AROUND AND WENT BACK TO THE DEALER, AND TOLD THEM IT WAS NOT FIXED. THEY SAID TO ME THAT CHRYSLER KNOWS ABOUT THE PROBLEM, AFTER I HAVE SPENT THE MONEY MYSELF TRYING TO REPAIR A PROBLEM WHEN I STILL HAVE BUMPER TO BUMPER COVER, THAT WHEN CHRYSLER COME OUT WITH A FIX I WOULD BE NOTIFIED. THIS IS WRONG, AND CHRYSLER SHOULD REPAIR THE PROBLEM, AND GIVE US BACK OUR MONEY THAT WE HAVE SPENT IN TRYING TO REPAIR SOMETHING THAT THEY KNOW ABOUT. *JB UPDATED 11/26/07
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202057September 6, 2007
ELECTRICAL SYSTEM
300 C FAILS TO START AFTER FOUR DEALER ATTEMPTS TO FIX WHAT WAS DIAGNOSED AS AN "ELECTRICAL PROBLEM" - A FIFTH OCCURRANCES DOCUMENTED ON 9/4/07 IS YET TO BE RESOLVED BY DEALER SINCE CAR PARKED INSIDE GARAGE WILL NOT START
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201814September 4, 2007
ENGINE AND ENGINE COOLING
ENGINE LIGHT COMES ON AND VEHICLE HESITATES. TOLD BY EXTENDED WARRANTY COMPANY THAT THERE IS A DESIGN FLAW WITH MY 2005 CHRYSLER 300. DEALERSHIP SAYS THERE IS A CARBON BUILD UP ON THE VALVES AND COMBUSTION CHAMBER THAT CAUSES THE VALVES TO STICK CREATING A MISFIRE. *TR UPDATED 09/18/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200744August 25, 2007
AIR BAGS:ON-OFF SWITCH ASSEMBLY
AIR BAG PIN/LIGHT- THE AIRBAG PIN WAS REPLACED A LEAST FOUR SEPARATE OCCASIONS. I WAS CHARGED THREE TIMES FOR THIS SERVICE. THE AIRBAG LIGHT IS STILL ON AS OF THIS WRITING AND THE CAR IS ONCE AGAIN BACK WITH BIGELOW MOTORS CHRYSLER FIVE STAR DEALERSHIP (BELLEVILLE NJ). COLEMAN CHRYSLER (E. WINDSOR NJ) HAS ALSO WORKED ON THE VEHICLE. INVOICES REPAIR DATES SPAN FROM 4/05 TO 7/07. I RETURN THE VEHICLE ON 8/23/07 TO BIGELOW MOTORS BECAUSE THE AIR BAG LIGHT IS BACK ON AGAIN. CURRENTLY BIGELOW IS AWAITING A RETURN CALL FROM CHRYSLER TECH WHO IS AWAITING A CALL FROM THE CHRYSLER ENGINEER DEPT. WHEN RIDING MY VEHICLE I DON'T FEEL SAFE BECAUSE THE AIR BAG LIGHT INDICATOR IS ON WHICH I ASSUME THE AIR BAGS ARE DISABLED. I BELIEVE I'M ALSO DUE A REFUND TOTALING $ 428.93. I WILL NEVER PURCHASE ANOTHER CHRYSLER. PLEASE HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199783August 16, 2007
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
I HAVE A 2005 CHRYSLER 300C WITH A POTENTIAL CATASTROPHIC DEFECT. DURING A ROUTINE SERVICE CHECK, I INFORMED THE SERVICE MANAGER THAT I DETECTED AN ODOR OF GASOLINE AT THE REAR OF THE CAR. DURING THE INSPECTION, I WAS INFORMED THAT THE GAS TANK WAS LEAKING FROM THE SEAMS AND THAT HE WOULD NOT ALLOW ME TO DRIVE THE VEHICLE UNTIL THE GAS TANK WAS REPLACED AT MY EXPENSE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197403July 24, 2007
ENGINE AND ENGINE COOLING, SEATS
TL*THE CONTACT OWNS A 2005 CHRYSLER 300C. THE CONTACT STATED THAT THE DRIVER'S SEAT FAILED TO MOVE AND THE VEHICLE WOULD STALL AND SHUT OFF EVERY TWO MONTHS. THE FAILURES USUALLY OCCUR WITHOUT WARNING AND WHILE DRIVING 15 MPH. ON JULY 17, 2007, THE VEHICLE WAS TOWED TO THE DEALER AND THEY FOUND NOTHING WRONG. THE CURRENT MILEAGE IS 37,000 AND FAILURE MILEAGE WAS 8.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196356July 14, 2007
TIRES
AT 22,000 MILES, THE TIRES ON MY 2005 CHRYSLER 300C ARE COMPLETELY WORN. THE TIRES ARE CONTINENTAL 225/60R18 AND SHOULD LAST AT LEAST 50,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193555June 18, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
SINCE DAY ONE OF OWNERSHIP THE CAR HAS MADE A BANG/CLANKING NOISE WHILE AMBIENT TEMPERATURES WERE HOT OR COLD. AFTER A 45 MINUTE DRIVE TO WORK IN THE MORNING THE 2005 CHRYSLER 300 TOURING SST ALL DAY UNTIL ABOUT 3:30 PM) UPON LEAVING WORK WITHIN THE FIRST 100 YARDS THE TRANSMISSION MADE A LOUD BANG/CLUNG SOUND WHEN SHIFTING FROM FIRST TO SECOND GEAR. THE SOUND OF A TRANSMISSION SLIPPING INTO GEAR OR AN EXTREMELY LOOSE DRIFESHAFT. HAS BEEN LOOKED AT BY DEALER MULTIPLE TIMES, AND THEY COULD NOT DUPLICATE THE PROBLEM. I OFFERED FOR THEM TO MEET ME AT MY WORK PLACE IN THE AFTERNOON TO WITNESS THE EVENT, AND I WAS TOLD THEY DO NOT DO HOUSE CALLS. I AM 2 MILES FROM THE DEALER. IT IS NOW TWO YEARS LATER, I HAVE 79,000 MILES ON THE CAR AND I STILL HAVE A TRANSMISSION THAT SHIFTS HARD INTO SECOND GEAR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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