Chrysler 300 Complaints (2012)

426 consumer complaints on file.

#10566621March 1, 2014
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
ON 2/23/2014 MY LEASED 2012 CHRYSLER 300 VEHICLE WAS PARKED IN A STORE PARKING, OUT OF NO WHERE- WHITE SMOKE APPEARED FROM CAR'S VENTS AND CENTER CONSOLE. I TURNED MY VEHICLE COMPLETELY OFF, AND APPROXIMATELY 3 TO 5 MINUTES LATER ENTIRE CAB BEGIN TO FILL WITH THICK WHITE SMOKE...THEN FLAMES APPEARED FROM CONSOLE...SCARY..ISN'T THE WORD!!. MY CHILDREN AND I QUICKLY REMOVED OURSELVES FROM THE CAR. A PASSERBY IN SHOPPING PARKING LOT NOTICED THE ELECTRICAL BURNING SMELL AND RAN BACK INTO STORE TO RETRIEVE A SMALL FIRE EXTINGUISHER.. LUCKILY, HE WAS ABLE TO CONTROL THE FIRE, PRIOR TO THE FIRE BRIGADE ARRIVING ON THE SCENE.THE FRONT PASSENGER SEAT AND CENTER CONSOLE WERE BURNED CONSIDERABLY, AS WELL AS CONTENTS SPRAYED FROM FIRE EXTINGUISHER REMAIN THROUGHOUT THE CAR.. NOT TO MENTION THE STENCH OF THE HORRIFIC ELECTRICAL BURN SMELL IS STILL EMBEDDED IN THE INTERIOR..THANK GOD WE ARE ALL ALIVE!!!.I HAVE CONTACTED CHRYSLER CUSTOMER SERVICE # NUMEROUS TIMES TO PROVIDE ALL ESSENTIAL INFO(VIN #, CHAIN OF EVENTS....ETC.AS OF THIS DATE (3/1/2014), STILL NO RESPONSE TO AS WHEN THE CAR WILL BE INSPECTED...AGAIN SMH... SAD BUT TRUE!!!..CHRYSLER DISPLAYED NO EMPATHY REGARDING THE POSSIBLE LOSS WHAT SO EVER...AND CONTINUE TO DRAG THEIR FEET BY NOT SCHEDULING AN INSPECTION OF THE VEHICLE BY ONE OF THEIR FIRE SPECIALIST!!!!.(KNOWING THAT IT IS A POSSIBILITY THE ELECTRICAL MALFUNCTION IS CHRYSLER'S LIABILITY- OPPOSED TO MINE!!) I WILL PROCEED LEGALLY IF I MUST!! ,,AGAIN SAD...BUT VERY TRUE!!!! *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10564323February 14, 2014
ENGINE
DRIVING ON HIGHWAY WITH THE CRUISE SET AT 75 MILES PER HOUR WHEN ALL OF MY DASH LIGHTS CAME ON AND I HAD NO GAS POWER. I DIDN'T HEAR ANY NOISES OR NOTICE ANYTHING SUSPICIOUS. WHEN I PULLED OVER TO THE SIDE OF THE ROAD THE CAR STOPS AND WOULDN'T START, I WAS 50 MILES FROM HOME AND HAD IT TOWED, THE DEALERSHIP TECH SAID THE ENGINE RAN OUT OF OIL, IT WAS FINE THE DAY BEFORE...LATER THEY SAY TIMING CHAIN WAS BROKE, NOW THEY ISSUED A TIMING CHAIN RECALL FOR MY MODEL YEAR AND THE CHRYSLER HAS OFFERED TO PAY HALF THE $7000 TO $8000 BILL, THIS SHOULD BE COVERED COMPLETELY INCLUDING MY 2 WEEK CAR RENTAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554087November 28, 2013
VEHICLE SPEED CONTROL, ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, STEERING
I CAME TO A STOP AT A FOUR WAY INTERSECTION. I ACCELERATED TO TURN AT ABOUT 5MPH INSTEAD OF THE CAR TURNING THE STEERING LOCKED UP FOR ABOUT 1-2 SECONDS. THEN DROVE NORMAL UNTIL I GOT TO MY DESTINATION WHICH WAS A FEW MINUTES AWAY & TURNED THE CAR OFF. I GOT OFF THE CAR & WENT INTO THE STORE. WENT I FINISHED SHOPPING I RETURNED TO THE CAR & TRIED TO START IT UP. IT WOULD NOT START & STEERING WHEEL & BRAKES WERE LOCKED. THE POWER STEERING LIGHT, STABILITY CONTROL & BRAKE LIGHTS WOULD BLINK & SAY SERVICE ENGINE. ABOUT AN HOUR INTO THIS I TRIED TO TURN THE CAR ON. IT TURNED ON BUT THE STEERING WHEEL WAS BARLEY TURNABLE I TRIED TO MOVE IT A FEW INCHES. FOR THE WRECKER SERVICE PERSONAL ONCE I MOVED IT THE CARS STEERING WAS BACK TO NORMAL & WORKING. I PLAN ON TAKING IT TO THE DODGE DEALERSHIP TOMORROW MORNING.I JUST REALLY HOPE THIS DOES NOT HAPPEN AGAIN WHILE DRIVING AT A HIGH SPEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552105November 13, 2013
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO PROVIDE THE PROPER LIGHTING COVERAGE WHEN DRIVING UPHILL. THERE WAS NO LIGHTING COVERAGE TO SEE FORWARD OR WHILE TURNING IN EITHER DIRECTION. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE DEALER ADJUSTED THE HEADLIGHT ACCORDING TO SPECIFICATIONS HOWEVER THE FAILURE WAS NOT CORRECTED. THE DEALER ADVISED THE CONTACT THAT THERE WAS NOTHING ELSE THEY COULD DO TO CORRECT THE HEADLIGHT FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 20 AND THE CURRENT MILEAGE WAS 20,000. UPDATED 12/30/13*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550000October 29, 2013
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS WOULD NOT PROVIDE PROPER ILLUMINATION AND THE HIGH BEAM ILLUMINATED UPWARD AND SIDE WAYS. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE THE DEALER ADVISED THE CONTACT THAT THE HEADLIGHT WAS A NEW DESIGNED AND THERE WAS NOTHING THEY COULD DO TO CORRECT THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000 AND THE CURRENT MILEAGE WAS 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547749October 13, 2013
FUEL/PROPULSION SYSTEM
WHEN DRIVING AT NIGHT IT APPEARS THAT THE HEADLIGHTS HAVE LARGE BLIND AREAS LEFT AND RIGHT (SIMILIAR TO HORSE BLINDERS). WHEN MAKING A LEFT OR RIGHT TURN THERE ARE BLIND AREAS THAT THERE COULD BE A PERSON OR CAR PARKED THAT YOU WOULD NOT SEE. I HAVE HAD SEVERAL CLOSE CALLS. ON CONTACTGING THE DEALER THEY SAID THAT IS THE WAY THE HEADLIGHTS ARE DESIGNED AND SEVERAL PEOPLE HAD COMPLAINED. IF I HAD TEST DRIVEN THE CAR A NIGHT I DON'T THINK I WOULD HAVE BOUGHT IT BECAUE OF THE SAFETY ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536070August 19, 2013
STEERING
TL* THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT STATED THAT THE VEHICLE FAILED TO STEER CORRECTLY WHILE TRAVELING AT VARIOUS SPEEDS. THE CONTACT BELIEVED THAT THE REAR WHEELS WERE MISALIGNED AND THERE WAS NO WAY TO ADJUST THEM. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE AND VIN WERE UNAVAILABLE. UPDATED 10/22/13 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533181August 2, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT STATED THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 13V118000 (AIR BAGS) AND THE RECALL REPAIR KIT WAS ON A MASSIVE BACK ORDER. THE CONTACT WAS PLACED ON A WAITING LIST IN MAY OF 2013 AND THE PART REMAINED UNAVAILABLE. THE DEALER INFORMED STATED THAT ONE REMEDY KIT WAS BEING SENT TO EACH DEALER EVERY SEVEN DAYS. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES AT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532481July 29, 2013
STEERING
PURCHASED A PRE-OWNED 2012 300 CHRYSLER LIMITED FROM A DEALERSHIP THAT IS APPROXIMATELY 90 MILES FROM MY RESIDENCE. TOOK DELIVERY AND AS SOON AS I GOT IN GARAGE I HEARD THIS GRINDING SOUND COMING FROM THE STEERING COLUMN AS I PARKED THE CAR. A FEW DAYS LATER I TOOK THE VEHICLE TO THE LOCAL DEALER TO DETERMINE THE CAUSE AND PROVIDE A REPAIR. THEY TOLD ME THEY HEARD NOTHING OTHER THAN NORMAL SOUNDS COMING FROM THE ELECTRONIC POWER STEERING MOTOR. I DROVE A SHORT DISTANCE AND HEARD THE NOISE AGAIN AS I MADE A TURN AND THOUGHT THIS IS NOT NORMAL. I TOOK THE VEHICLE BACK TO THE DEALER TO CONFIRM THE INITIAL DIAGNOSIS THAT WAS PROVIDED. THE SERVICE ATTENDANT CALLED THE TECHNICIAN AND HE RESTATED THE SAME THING, THAT THIS IS TYPICAL AND NOTHING CAN BE DONE. I CAME HOME WENT TO A CHRYSLER FORUM AND SAW THAT THIS PROBLEM HAS BEEN GOING ON FOR SOME YEARS. THERE HAS TO BE A PROBLEM HERE AS THIS NOISE IS NOT TYPICAL FOR A STEERING MECHANISM WHICH IS A SAFETY CRITICAL ITEM. I AM AMAZED THAT THERE HAS BEEN NO ACTION TAKEN TO CORRECT THIS ISSUE. ARE YOU WAITING FOR A FATALITY? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10526138July 22, 2013
STEERING
STEERING WHEEL MAKES A SQUEAKING NOISE WHEN MAKING TURNS NO MATTER THE SPEED. I PURCHASED THIS CAR BRAND NEW 11/26/12 AND I STARTED HAVING THIS ISSUE A COUPLE WEEKS AFTER I PURCHASE THE 2012 CHRYSLER 300S AWD. I HAVE BROUGHT MY CAR TO SEVERAL DEALERSHIPS IN THE DENVER AREA AND THEY ALL SAY THEY ARE UNABLE TO DUPLICATE THE ISSUE ON THEIR COMPUTER EVEN THOUGH THEY CAN HEAR THE NOISE WHEN DRIVING IT. I ALSO RECORDED A VIDEO BC ON ONE OCCASION THE DEALER SAID THEY DIDN'T HEAR ANYTHING. THIS IS REALLY FRUSTRATING TO HAVE A BRAND NEW CAR THAT HAS A STEERING SQUEAK WHILE I'M DRIVING. I EVEN CONTACTED HEADQUARTERS AND ALL THEY DID WAS ASK ME TO GO BACK TO THE DEALER AND CALLED TO DO A FOLLOW-UP AND I TOLD THEM THE ISSUE WASN'T FIXED AND I HAVEN'T HEARD ANYTHING BACK. ITS BEEN 8 MONTHS THAT THIS ISSUE CONTINUES TO OCCUR! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519299June 11, 2013
ENGINE
TL* THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE CHECK ENGINE WARNING INDICATOR REMAINED ILLUMINATED WITH A SLIGHT REDUCTION IN THE ENGINE POWER. THE VEHICLE WAS TAKEN TO AUTHORIZED DEALER, WHO WAS UNABLE TO DUPLICATE THE FAILURE. AN UNKNOWN REPAIR WAS PERFORMED AND THE WARNING INDICATOR NO LONGER ILLUMINATED. ON A SEPARATE OCCASION THE AIR CONDITIONER, RADIO AND REAR VIEW BACKUP CAMERA DISPLAY MONITOR FAILED TO FUNCTION. IN ADDITION, A SQUEAKING NOISE WAS HEARD FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR A SECOND TIME WHERE THE BATTERY CABLE WAS DISENGAGED AND THEN RECONNECTED. AFTER THE REPAIR WAS PERFORMED A TICKING NOISE WAS HEARD FROM THE ENGINE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 16,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514302May 30, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATE 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. ALSO, THE CONTACT STATED THAT THE RPM INCREASED EXCESSIVELY AND THE INSTRUMENT PANEL LIGHTS. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DIGITAL CONSOLE AND THE ALTERNATOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE APPROXIMATE FAILURE MILEAGE WAS 17,614 AND THE CURRENT MILEAGE WAS 19,081. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493428January 18, 2013
STRUCTURE, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, INTERIOR LIGHTING
TL* THE CONTACT OWNS A 2013 CHRYSLER 300 (N/A). THE CONTACT STATED THAT WHEN THE WINDSHIELD WIPER SWITCH WAS ACTIVATED, THE INSTRUMENT CLUSTER LIGHTS AROUND THE DASHBOARD WOULD ILLUMINATE, IMPAIRING THE CONTACT'S VISION. THE CONTACT STATED THAT THE FAILURE WAS MOST PROMINENT WHEN DRIVING THE VEHICLE AT NIGHT. THE CONTACT STATED THAT ONCE THE WINDSHIELD WIPERS WERE DISENGAGED, THE INSTRUMENT CLUSTER LIGHTS WOULD BECOME DIM. THE VEHICLE WAS TAKEN TO A DEALER, WHO ADVISED THE CONTACT THAT THE VEHICLE WAS OPERATING AS DESIGNED AND THERE WAS NOTHING THEY COULD DO TO RESET THE BRIGHTNESS OF THE LIGHTS. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THEY WOULD LEAVE THE ISSUE WITH THE BRIGHTNESS OF THE INSTRUMENT CLUSTER UP TO THE DEALER. THE FAILURE MILEAGE WAS 1,800. UPDATED 03/01/13*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490212December 27, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2012 CHRYSLER 300. WHILE DRIVING APPROXIMATELY 3 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THERE WAS AN EIGHT SECOND DELAYED RESPONSE. THE FAILURE RECURRED TEN TIMES WHILE DRIVING AT LOW SPEEDS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TWICE AND THE BRAKE PEDAL SENSOR WAS REPLACED. THE DEALER ALSO INSPECTED THE BRAKE PEDAL WIRING IN WHICH THERE WAS NO DEFECT. THE FAILURE RECURRED AFTER THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 10.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486288November 27, 2012
EXTERIOR LIGHTING
THE VEHICLE IS EQUIPPED WITH CAPSULATED HEADLIGHTS, THE LEFT HEADLIGHT HAS A HALO AND LIGHT PATTERN ABOVE THE LIMIT LINE THAT BLINDS ONCOMING TRAFFIC CREATING A HAZARD. DEALER REFUSES TO DO ANYTHING ABOUT IT. SAYS MANY OF THE COMPARATIVE CARS HAVE THIS PATTERN. IT IS VERY DISTRACTING TO DRIVE AND DANGEROUS FOR ONCOMING TRAFFIC. THE HEADLIGHTS ARE ADJUSTED TO PROPER ELEVATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484059November 12, 2012
VEHICLE SPEED CONTROL, STRUCTURE, SERVICE BRAKES
WHEN SWITCHING FROM THE ACCELERATOR PEDAL TO THE BRAKE PEDAL MY FOOT HITS THE PLASTIC SURFACE ON THE UPPER PART OF THE FOOT WELL. THIS CAN DELAY THE TIME IT TAKES TO HIT THE BRAKES. I REMOVED THE CHRYSLER ISSUE FLOOR MAT TO RESOLVE THE PROBLEM. THIS WOULD BE A SAFETY ISSUE WITH PEOPLE WITH SHOE SIZE OVER 11. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483509November 6, 2012
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2012 CHRYSLER 300C. THE CONTACT STATED THAT WHEN DRIVING DURING THE NIGHT AT LOW SPEEDS OF 5 -10 MPH, THE HEADLIGHTS ACTIVATED AND ATTEMPTING A TURN, THE CONTACT WAS UNABLE TO SEE THE ROAD DUE TO REDUCED ILLUMINATION. THE VEHICLE WAS LATER TAKEN TO THE DEALER WHERE THEY ADVISED HIM THAT THERE WAS NO SAFETY ISSUE AND THE VEHICLE WAS PERFORMING AS DESIGNED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 500. THE CURRENT MILEAGE WAS APPROXIMATELY 8,000. UPDATED 1/11/13 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479634October 10, 2012
SEATS
TL* THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT PUSHED THE FRONT DRIVER'S SEAT BACK AND NOTICED THAT THE TRACK WERE ABNORMALLY STICKING OUT AND INTO THE REAR SEAT FLOOR BOARD. THE CONTACT STATED THAT TWO PASSENGERS IN THE REAR SEATS HAD SUSTAINED LACERATIONS TO THE FEET DUE TO THE DEFECTIVE TRACK. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THERE WAS NOT A REMEDY TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A COMPLAINT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473720September 4, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2005 CHRYSLER 300C. THE CONTACT STARTED THE IGNITION AND THE GEAR SELECTOR FAILED TO SHIFT FROM THE PARK POSITION. THE CONTACT MENTIONED THAT ANOTHER PERSON WHO WAS PRESENT REMOVED THE GEAR SHIFTER HOUSING COVER AND NOTICED AN UNKNOWN PART WAS BROKEN. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 05V460000 (POWER TRAIN:AUTOMATIC TRANSMISSION); HOWEVER THE VIN WAS INELIGIBLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471924August 22, 2012
ENGINE
TL* THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT STATED THAT WHILE DRIVING 65 MPH THE VEHICLE STARTED VIBRATING AND SUDDENLY DECREASED SPEED. THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED AND THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DECIDED TO A RECONFIGURED THE BCP SENSOR AND OTHER WIRES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFERED ANY ASSISTANCE. THE FAILURE MILEAGE WAS 4,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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