Chevrolet Trax Complaints (2026)

19 consumer complaints on file.

#11774038October 27, 2026
AIR BAGS
On September 5, 2026, the airbags in my 2026 Chevrolet Trax unexpectedly deployed while I was driving. I did not hit another vehicle or object, and I was not aware of any collision that would have caused the airbags to deploy. This was extremely concerning because my vehicle was relatively new, and I did not understand why the airbag system activated. I took my vehicle to a Chevrolet dealership to have the situation evaluated. The dealership informed me that the incident was not caused by a malfunction or recall, but I have not received a clear explanation of what specifically triggered the airbags. I was also told that I may have been driving too fast, but no clear technical explanation was provided to support that conclusion. I contacted General Motors Customer Assistance to request an explanation and assistance with the repairs. GM informed me that it would not cover the repairs, but I still do not understand what caused the airbags to deploy. The dealership has estimated the repair cost at approximately $8,300. I am concerned that an airbag system malfunction or another safety-related issue may have caused the airbags to deploy without a collision. I am requesting that this incident be reviewed to determine whether there may be a defect involving the airbag system, rollover sensors, restraint system, or related vehicle components. I would like this incident documented and investigated to determine what caused the unexpected deployment and whether other owners of similar vehicles may be at risk. I can provide the vehicle identification number (VIN), dealership documentation, diagnostic findings, repair estimate, and correspondence with General Motors upon request.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11773853October 26, 2026
ENGINE
Three months ago, in July, I bought a new 2026 Chevy Trax. I have heard good and bad things about the wet oil belt the car have. Have you received many complaints about it? This belt system have been on since 2020 or 2021. It has to do with the oil pump and the timing. Should I be concerned about it? Thanks for your advise.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11767835September 29, 2026
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC
The contact owns a 2026 Chevrolet Trax. The contact stated that while driving 30 MPH, the vehicle unintendedly accelerated. The brake pedal was depressed with excessive force; however, the vehicle failed to respond and stop as needed. There were fumes entering the cabin of the vehicle during the failure. The vehicle was scheduled to be towed to a dealer to be diagnosed. The manufacturer was notified of the failure. The failure mileage was 6,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11766789September 24, 2026
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
On two separate occasions while driving with adaptive cruise control engaged the vehicle braked heavily. In one instance the vehicle rapidly braked from 70 to 40 mph before the accelerator could be depressed to resume driver control. Latest occurrence was on 9/8/2026.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11765903September 21, 2026
FUEL/PROPULSION SYSTEM
Rough field delivery or air intake system, or software issue, heavy shuddering while at incline/decline, parked and reoccurring everyday. Also occurred while driving through windy hills (felt very unsafe to drive at this time). Yes this issue has been reproduced at the dealership and they are stating this is a “normal” problem. There was no lamps or warning prior to this happening.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11762503September 6, 2026
AIR BAGS
Was parking into a handicap space and all of a sudden the car accelerated by itself
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11755953August 10, 2026
SEAT BELTS
In the last three weeks, I have received a warning that Service Safety Restraint System: Your airbags or seat belt may not work properly during a crash. Schedule service soon.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755468August 7, 2026
VEHICLE SPEED CONTROL
The contact owns a 2026 Chevrolet Trax. The contact stated that upon pulling into a parking space and depressing the brake pedal, the vehicle unintendedly accelerated, crashed into a pole, and then stopped. An unknown warning light was illuminated after the crash. The contact stated that the driver’s side air bag deployed. The contact sustained soreness and bruises from the seat belt. The contact was transported to the hospital by ambulance and was placed under observation. A Police report was filed. The vehicle was towed to a tow lot and was then towed to a Collision Center by the insurance company. The vehicle was not yet evaluated. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 3,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11752726July 24, 2026
LATCHES/LOCKS/LINKAGES
The contact owns a 2026 Chevrolet Trax. The contact stated that while driving at an undisclosed speed, the hood independently unlatched and opened. The contact stated that the driver's side and passenger's side fenders were damaged. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 1,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751150July 17, 2026
STEERING, SERVICE BRAKES, AIR:ANTILOCK:WHEEL SPEED SENSOR, ELECTRONIC STABILITY CONTROL (ESC)
The contact owns a 2026 Chevrolet Trax. The contact stated that while driving 35 MPH, the messages “Service Stabili-track” and “Steering Assist Reduced” were displayed. The vehicle was difficult to control while driving. The vehicle was taken to the local dealer, where it was diagnosed and determined that the driver's side wheel speed sensor was not properly secured in the hub. The vehicle was test-driven for six miles. The dealer properly secured the wheel speed sensor inside the hub. The bolt was replaced and repaired. The manufacturer was notified, and a case was opened. The failure mileage was approximately 32.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744667June 17, 2026
AIR BAGS
Service Safety Restraint System warning light keeps coming on. I have taken it to Classic Chevrolet in Oklahoma City 6 times now for the same issue. I have opened a case with GM(XXX). I have been told that GM engineers have been on the phone with the dealership to get this repaired yet it is back in the shop at the dealership again. It has been explained to me that this warning light indicates that the air bags may not work if an accident occurs or the airbags may just deploy as I am driving down the road. That is the safety issue I am reporting. If even the GM engineers cannot fix this problem then I would say that it is a serious problem putting many people at risk. I wanted this in writing. This safety issue needs to be looked into and a recall needs to occur as I am sure I am not the only GM customer driving an unsafe 2026 Chevrolet Trax. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744059June 14, 2026
AIR BAGS, UNKNOWN OR OTHER, SEAT BELTS
I was driving at about 10 mph in a suburban Buffalo retail parking lot when I was T-boned by a driver coming at me perpendicular at a much higher rate of speed who hit me squarely on the driver's side front and rear door. Airbags did not deploy. Yes, my safety was put at risk. I was injured. The problem has not been reproduced or confirmed by dealer or anyone else. Noone has inspected the vehicle yet. There were no warning signs prior to the accident.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11739693May 23, 2026
EXTERIOR LIGHTING
This happened the first night that I drove this brand new vehicle since owning it. While driving at night, there is what I would describe as a "Hard line" of headlight illumination on the roadway in front of the vehicle. I would describe the "hard line" as being illuminated toward the bottom and at a certain point further up, the light suddenly stops and is just a black void, creating a black line. While driving up and down roadways that have hills, there is a definitive line that the headlights do not shine on the roadway in front of the vehicle. The area ahead of this hard line is pitch black and is sometimes no more than 75 feet in front of the vehicle. This happens mainly while traveling down hills, near the bottom. As the car goes through the bottom of the hill, the area illuminated in front of the car can be even less than 75 feet. At this point the roadway beyond in front of the car is totally black. I wouldn't see this as a huge concern while driving in the city if there are street lights, but in rural areas, which is where I drive, I found this to be a major safety issue. Using the bright lights to help with illumination wasn't always an option when there was oncoming traffic or traffic directly in front of my vehicle. At times I had to slow down at the bottom of hills from the posted 60 MPH speed limit to less than 30 MPH because I couldn't see anything that may have been in the roadway in front of me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735478May 4, 2026
SERVICE BRAKES, UNKNOWN OR OTHER
In the last 30 days of obtaining my first brand new vehicle, there have been a couple of incidents where I have put my truck in Park on an incline (hilly street or driveway), and you can hear the brakes grinding once my foot has been removed from the brake pedal. It gives the impression that the brakes have not stopped. It’s unusual to hear and in my concern, I activate the emergency park for extra security. It’s a little scary to think that the brakes won’t do what they’re designed to do.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733834April 26, 2026
SERVICE BRAKES
Antilock Breaking System
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727008March 25, 2026
STEERING, SERVICE BRAKES, HYDRAULIC
The contact owns a 2026 Chevrolet Trax. The contact stated that while starting the vehicle, the message "Brake System Failure" was displayed. The contact turned off the vehicle, waited for a while, and then restarted the vehicle. After restarting the vehicle, the message "Steering System Not Engaged" was displayed. The contact turned off the vehicle. The vehicle was towed to the dealer, who informed the contact that 3 diagnostic codes were retrieved, indicating a braking system and steering failure. However, the third failure was not provided. The dealer stated that a software update might be needed. The vehicle was not repaired. The manufacturer was informed of the failure. A case was opened with the manufacturer. The failure mileage was approximately 156,000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725976March 20, 2026
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
I was driving 70MPH down the highway, electronics blacked out, when they finally came back, the check engine light came on. Got to dealership, had 18 codes, engine, transmission, and electronics issues. Car is two weeks old with 498 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719696February 22, 2026
FUEL/PROPULSION SYSTEM
emission warning light and verified by on star diagnostic. Carried to Rick Hendricksn Gm dealer in Buford Ga. for a 7 day diagnostic and repair. I also could smell gasoline when the car was running and smell gasoline inside my garage when the car was parked..very strong odor. Dealership found it was a EVAP system leak. removed and replaced the filler neck . My vehicle had 650 miles on it when I started getting warning notices that would come and go.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708128December 31, 2025
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
While driving on the interstate vehicle begin to surge and lag with a check engine light appearing. Vehicle never became disabled but after reading it sounds like this a very known issue with Trax’s. Chevy app stated it was the emissions control system which is most common for purge valve failure. GM needs to issue a recall as the purges valve in every Trax is defective just like the did with earlier models.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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