Chevrolet Traverse Complaints (2019)

412 consumer complaints on file.

#11424312July 11, 2021
POWER TRAIN
When placing the car in park, a "shift into park" warning appears on the dashboard even though the vehicle is actually in park. The problem appears to be a shift relay that is not making contact with the metal tab that depresses the sensor telling the computer the vehicle is in fact in park. Not thinking the car is in park can cause a driver to panic the car is going to roll into another car, fixed object or another person. This problem has been confirmed multiple times and there is currently a GM bulletin out on the problem. The fix is to replace the entire shift assembly at the owner's cost - $500. The only warning message received is '"shift into park".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421764June 22, 2021
VISIBILITY/WIPER
Driving on freeway all of a sudden sunroof just shattered
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414550April 30, 2021
ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION, FORWARD COLLISION AVOIDANCE: WARNINGS
PURCHASED 3/1/2019 PROBLEMS SINCE 4/18/2019 ELECTRICAL SYSTEM MALFUNCTIONING. REMOTE LEFT IN VEHICLE WARNING WHEN NO KEY IN VEHICLE, REAR VIEW MIRROR OVERHEATING (OVER 110*) CELLPHONE CHARGING PORT OVERHEATING, BLIND SPOT DETECTION MALFUNCTIONING, FORWARD COLLISION DETECTION MALFUNCTIONING, NAVIGATION AND IPHONE AUDIO CONNECTIONS MALFUNCTIONING. MIRROR WAS REPLACED ONCE. REAR CAMERA WAS REPLACED TWICE. THIS WAS AFTER A GM SERVICE PERSON WAS SENT DOWN TO ROTOLO TO LOOK INTO IT. SINCE THEN NOTHING HAS BEEN REPAIRED. SERVICE REPS KEEP SAYING THEY CAN'T GET IT TO DUPLICATE THE PROBLEMS. WE HAVE VIDEO AND PHOTOS OF ISSUES. MATT WOLF WAS THE GM INVESTIGATOR. HE NEVER RETURNS CALLS/EMAILS. YESTERDAY AFTER SEVERAL PHONE CALLS TO DIFFERENT GM DEPARTMENTS, I WAS INFORMED HE NO LONGER WORKS WITH THE COMPANY. THE LAST THING I WAS TOLD WAS TO WAIT FOR A CALL TO BRING THE VEHICLE INTO ROTOLO SO ANOTHER GM SERVICE PERSON WOULD BE SENT. THAT WAS OVER 2 MONTHS AGO. SINCE NO ONE HAS CALLED I SCHEDULED ANOTHER SERVICE FOR SAT. VEHICLE CANNOT BE DRIVEN AND HAS TO SIT PARKED. IT IS UNSAFE TO DRIVE. PROBLEMS ONGOING SINCE 4/2019.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407102April 8, 2021
ENGINE, POWER TRAIN
MY6 VEHICLE IS TAKING 6 OR 7 TIMES TO SHUT OFF WHEN IN PARK. IT KEEPS SAYING "PUT VEHICLE IN PARK" AND IT ALSO SAYS ADVISORY PROBLEM. I CALLED CIOICA CHEVROLET IN PRINCETON NJ ON APRIL 5, 2021, AND THEY SAID I HAVE TO WAIT FOR AN APPOINTMENT BECAUSE THEY ARE ALL BOOKED UP AND IT WILL BE A VERY LONG WAIT, I ASK IF O COULD DROP IT OFF AND GET A LOANER CAR AND THEY SAID NO, I AM HOPING THIS DONT GET WORSE AND THEN I WILLBE VERY MAD, THEY ALSO TOLD ME THEY ABOUT 9 TRAVERSE IN WITH THE SAME PROBLE. PLEASE GET THE TO TAKE THE IN AND GIVE ME A LOANER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402946March 14, 2021
ELECTRICAL SYSTEM
WHEN TURNING OFF THE TRAVERSE, A "SHIFT TO PARK" MESSAGE IS BEING DISPLAYED DESPITE THE VEHICLE BEING IN PARK WHICH DOES NOT ALLOW THE INTERNAL ELECTRONICS (SUCH AS THE RADIO) TO TURN OFF WHEN EXITING THE VEHICLE. SOMETIMES SHIFTING OUT OF AND BACK INTO PARK OR HITTING THE BUTTONS ON THE SHIFTER FIX THE PROBLEM. RESEARCH SHOWS THERE ARE AT LEAST 2 GM SERVICE BULLETINS WHICH COVER A NUMBER OF THEIR DIFFERENT VEHICLES. SERVICE IS SCHEDULED WITH THE DEALER TO FIX, BUT MILEAGE PUTS IT JUST OUT OF WARRANTY, SO WE'LL SEE HOW MUCH THEY CHARGE FOR THIS MANUFACTURING/DESIGN DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402766March 13, 2021
SEAT BELTS
I TOOK MY SON TO MY WORK WHEN WE ARRIVED I TOLD MY SONS TO TAKE THEIR SEATBELTS OFF. MY SON STARTED SCREAMING IT'S TIGHTENING IT'S TIGHTENING. WITH HIM BEING IN A BOOSTER IT PINNED HIM HE TRIED TO WIGGLE OUT AND GOT EVEN MORE STUCK I TURNED THE CAR OFF TO TRIED TO REMOVE AND WAS UNSUCCESSFUL IT UNHOOKED FROM THE BUCKLE BUT HE WAS STILL STRAPPED TO THE CAR. HE STARTED BLEEDING FROM HIS NOSE AND MOUTH AND SAID HIS SHOULDER HURTS. I HAD ANOTHER CO WORKER TRY TO HELP ME OUT AND WE WERE UNABLE TO UNTIL I HAD TO CUT THE SEATBELT
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11400362March 11, 2021
WHEELS
THE TIRE TREAD IS COMING OFF IN CHUNKS FROM THE INSIDE TREAD OF THE TIRE. CAR WAS BOUGHT NEW FROM CHEVROLET AND THESE ARE THE ORIGINAL TIRES. TIRE IS A CONTINENTAL ECO PLUS+ DOT A3HH WC4F 0619
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397426February 22, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
SHIFT TO PARK ISSUE- CAR WILL NOT SHIFT EVEN THOUGH IT'S IN PARK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395278February 8, 2021
ENGINE
ENGINE WARNING LIGHT CAME ON ALONG WITH TRACTION CONTROL NEEDS SERVICED. THIS HAPPENED WHEN I STARTED THE TRAVERSE AND REMAINED ON. WHEN I HAD A DIAGNOSTIC TEST DONE THE CODE READ A CODE OF 300. DEALER STATED THAT CODE IS FOR CYLINDER MISFIRE NOT SURE HOW MANY. RESEARCHED AND FOUND SERVICE UPDATE N192281810 THAT READS MISFIRE DUE TO CARBON TRACKING RELEASED DATE OF MARCH 2019. IT IS THE DEALERS RESPONSIBILITY TO FIX THIS DURING THE SERVICE PORTION OF THE NEW VEHICLE LIMITED WARRANTY PERIOD. MY VEHICLE IS NOW PAST THAT AND IS MISFIRING AND READING OUT THIS CODE. THIS SHOULD BE A RECALL ON ALL VEHICLES REGARDLESS OF MILES DUE TO FAULTY COILS, COIL PACK OR SPARK PLUGS. IN THE ABOVE MENTIONED SERVICE UPDATE IT STATES THAT THIS IS AN ISSUE WITH SEVERAL VEHICLES MANUFACTURED BY GM. ATS, CTS, CAMARO AND TRAVERSE. WHEN DOING FURTHER RESEARCH THERE IS NOT A WAY TO FIND OUT IF DEALER DID THE SERVICE WHEN GM SENT OUT THE SERVICE UPDATE. I LOOKED BACK AT ALL MY RECORDS FOR SERVICES THAT THE DEALER DONE SINCE I PURCHASED THE VEHICLE AND SEE NO INDICATION THAT THIS SERVICE WAS PERFORMED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395077February 7, 2021
ELECTRICAL SYSTEM
"SHIFT TO PARK" MESSAGE APPEARS AFTER PUTTING THE VEHICLE IN PARK AND TRYING TO TURN THE ENGINE OFF. VEHICLE IS CLEARLY IN PARK, BUT VEHICLE DOES NOT SEEM TO RECOGNIZE IT IS IN PARK. HAPPENS INTERMITTENLY. TO BE ABLE TO TURN OFF THE CAR, I WILL NEED TO PUT THE CAR IN DRIVE AND THEN BACK TO PARK. SOMETIMES IT FIXES ON THE FIRST TIME, OTHER TIMES I NEED TO DO IT MULTIPLE TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394291February 2, 2021
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
MY VEHICLE IS AT 30,738 MILES AND RECENTLY I BEGAN SMELLING WHAT I THOUGHT TO BE EXHAUST FUMES INSIDE THE CABIN OF THE VEHICLE. I ALSO SMELLED IT AFTER THE CAR WAS PARKED OUTSIDE THE VEHICLE, NEAR THE THE HOOD OF THE CAR NEAR THE ENGINE. I TOOK IT TO THE NEAREST REPAIR SHOP AND THEY SAID THAT THE BRAZING/WELDING POINT ON THE FUEL RAIL WAS FAULTY AND THE FUEL INJECTOR HAD BROKEN OFF AND WAS SPRAYING FUEL ALL UNDERNEATH THE CAR. IT WAS "TWO OR THREE TURNS AWAY FROM A CATASTROPHIC EVENT". THE CAR WAS HAD FUEL SPRAYED ALL NEAR THE INTAKE MANIFOLD AND WAS GETTING DANGEROUSLY CLOSE TO THE EXHAUST MANIFOLD. IT WAS ONLY A MATTER OF TIME (MINUTES/HOURS) BEFORE THE VEHICLE CAUGHT FIRE OR EXPLODED WITH THE AMOUNT OF LOOSE FUEL PRESENT AND I HAVE SMALL CHILDREN IN CAR SEATS I WOULD NEVER HAVE BEEN ABLE TO GET OUT OF THE CAR IN TIME. I HAD THE VEHICLE TOWED TO A CHEVY DEALERSHIP AND THEY REPLACED THE FUEL RAIL AND SEVERAL OTHER PARTS. AND RETURNED THE VEHICLE TO ME. THERE WERE STILL FUEL VAPORS COMING INTO THE CABIN OF THE VEHICLE AND NEAR THE HOOD OF THE ENGINE. I TOOK IT BACK AND THE DEALERSHIP SAID ALL OF THE INSULATION AROUND/ IN THE ENGINE WAS SATURATED IN FUEL STILL. SO THEY WASHED THE INSULATION AND PUT IT BACK IN THE VEHICLE. IT STILL SMELLS LIKE FUEL VAPORS IN AND AROUND THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389432January 22, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2019 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD INDEPENDENTLY AND INTERMITTENTLY BRAKE AS THE ABS, POWER STEERING, TRACTION CONTROL, AND PARKING BRAKE WARNING LIGHTS WOULD ILLUMINATE ON THE INSTRUMENT PANEL. THE CONTACT HAD TAKEN THE VEHICLE TO DICK WICKSTROM CHEVROLET (555 E IRVING PARK RD, ROSELLE, IL 60172) WHERE THE VEHICLE REMAINED FOR OVER A MONTH. THE DEALER HAD YET TO DUPLICATE THE FAILURE AND HAD OFFERED TO RETURN THE VEHICLE TO THE CONTACT UNREPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT A DIAGNOSTIC TEAM WOULD BE SENT TO THE DEALER TO HAVE THE VEHICLE INSPECTED. THE CONTACT WAS THEN INFORMED THAT THE DIAGNOSTIC TEAM WAS ALSO UNABLE TO DIAGNOSE OR DUPLICATE THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 11,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387947January 13, 2021
ENGINE, POWER TRAIN
2019 TRAVERSE WAS TRAVELING DOWN ROAD ABOUT ONE MILE FROM STARTING LOCATION CAR SHUT OFF AND ALL DASHBOARD LIGHTS CAME ON THAN NOTICED SMOKE FROM THE ENGINE COMPARTMENT., FLAMES SHORTY AFTER. FD WAS CALLED AND ARRIVED AND PUT OUT FIRE. A FLUID TRAIL WAS NOTICED BEHIND CAR LEADING TO OUR HOUSE (1 MILE AWAY). NO ISSUES WITH THE CAR UP TO THIS POINT. CAR WAS TOWED AND INSURANCE CALLED, NOTIFIED GM THE NEXT DAY AFTER SEEING A RECALL ON LEAKING TRANSMISSION (THIS VIN IS NOT ON THAT LIST). GM BASICALLY SAID THAT ONCE WE CALLED THE INSURANCE COMPANY THERE IS NOTHING THEY CAN DO FOR US. INSURANCE COMPANY (ALLSTATE) SAID THEY WILL LOOK INTO THIS. CAR WAS A LEASE AND WE HAVE NO RECOURSE. IT SEEMS FISHY TO ME THAT SOME MODELS HAVE A RECALL AND THIS APPEARS TO BE SOME KIND KIND OF LEAK FROM THAT AREA. IF GM DOESN'T CARE HOW WILL THEY KNOW IF THIS RECALL NEEDS TO INVOLVE OTHER MODELS AND VIN'S OF THIS CAR. I UNDERSTAND THAT WE LEASED THE CAR SO WE LOSE AND CAN'T RECOUP ANYTHING NOR WILL THEY WORK WITH US TO LOWER THE COST OF A REPLACEMENT. WHAT IF MY YOUNG CHILDREN WERE IN THE CAR OR MY MOTHER IN LAW WHO HAS A TOUGH TIME GETTING IN AND OUT OF THE CAR, SOMEONE COULD OF BEEN INJURIED OR WORST. SOMEONE NEEDS TO CAER ABOUT THIS. THIS HAPPENED IN NORWALK CT ON EAST ROCKS RD 06851. SUNNY CLEAR DAY CAR WAS MOVING FORWARD WHEN IT LOST POWER. NO RECENT WORK ON CAR, NO ACCIDENTE NORWALK CT FIRE INCIDENT REPORT 21-001007
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11385402December 29, 2020
SEAT BELTS
THE MIDDLE SEAT SEATBELT GOT CAUGHT IN THE RECLINE LEVER WHICH CAUSED THE SEATBELT TO LOCK AND THERE IS KNOW WAY OF RELEASING IT, MAKING THE SEATBELT UNUSABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384478December 21, 2020
POWER TRAIN
WHEN I PUT THE STICK SHIFT IN PARK, IT SIGNALS THE VEHICLE IS NOT IN PARK. THE DEALERSHIP SAID THIS IS A COMMON PROBLEM WITH THE TRAVERSE. THEY PUT IN A BRA TO HELP IT STAY IN PARK, THE BRA FAILED AND THEY ADJUSTED IT AGAIN. I CAN START AND STOP THE CAR BUT CAN'T TURN THE CAR OFF. THIS HAPPENS IN ANY ENVIRONMENT, ON A HILL, FLAT LAND IN/OUT OF GARAGE. IS TIS DANGEROUS TO DRIVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384204December 19, 2020
ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION
TURNED ON THE CAR AND A SIDE DETECTION SYSTEM WARNING APPEARED ON THE DASH WARNING ME THAT THE SYSTEM WAS NOT WORKING. TURNED OFF THE CAR AND RESTARTED IT. SAME WARNING. BLIND SPOT SYSTEM NOT WORKING AT ALL CURRENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383366December 14, 2020
ENGINE
CHECK ENGINE LIGHT CAME ON. DIAGNOSTICS STATED CATALYTIC CONVERTER WAS THE ISSUE AND NEEDED TO BE REPLACED.. VEHICLE WITH LESS THAN 15K MILES AND OWNED FOR ABOUT 14 MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377281December 1, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2019 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE WAITING AT A STOP LIGHT. THE CONTACT STATED THAT WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE HESITATED AND FAILED TO RESPOND IN A TIMELY MANNER. THE VEHICLE WAS TAKEN TO SAWYER CHEVROLET (351 W BRIDGE ST, CATSKILL, NY 12414) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE DEALER DRAINED THE TRANSMISSION AND FOUND ISSUES WITH THE GEARS. THE VEHICLE WAS NOT REPAIRED DUE TO THE COST. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374822November 16, 2020
ELECTRICAL SYSTEM
WHEN PLACING VEHICLE IN PARK - SYSTEM ERROR REPORTS VEHICLE IS NOT IN PARK AND WILL NOT ALLOW CAR TO BE PROPERLY TURNED OFF. TOOK VEHICLE INTO CHEVROLET DEALERSHIP WITH EXPENSIVE PART REPLACED AND ERROR HAS COME UP AGAIN NOT ALLOWING OWNER TO TURN OFF VEHICLE DUE TO ERROR OF VEHICLE NOT IN PARK WHEN GEAR SHIFTER IS IN PARK. CORRECTED AND THEN ERROR RETURNED WITHIN 4WKS. GOOGLED WITH KNOWN ERROR OCCURRING HOWEVER NO RECALL AND CONCERN FOR SAFETY THAT VEHICLE WILL NOT PROPERLY TURN OFF AND DOES NOT RECOGNIZE PARKED POSITION OF GEAR SHIFTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373637November 8, 2020
ELECTRICAL SYSTEM
WHEN PLACING VEHICLE IN PARK - SYSTEM ERROR REPORTS VEHICLE IS NOT IN PARK AND WILL NOT ALLOW CAR TO BE PROPERLY TURNED OFF. TOOK VEHICLE INTO CHEVROLET DEALERSHIP WITH EXPENSIVE PART REPLACED AND ERROR HAS COME UP AGAIN NOT ALLOWING OWNER TO TURN OFF VEHICLE DUE TO ERROR OF VEHICLE NOT IN PARK WHEN GEAR SHIFTER IS IN PARK. FIRST CORRECTED 10/15. ERROR CAME BACK 11/7. GOOGLED WITH KNOWN ERROR OCCURRING HOWEVER NO RECALL AND CONCERN FOR SAFETY THAT VEHICLE WILL NOT PROPERLY TURN OFF AND DOES NOT RECOGNIZE PARKED POSITION OF GEAR SHIFTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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