Chevrolet Suburban Complaints (2008)

321 consumer complaints on file.

#10519912June 15, 2013
STRUCTURE:BODY:DOOR
BOTH DRIVER SIDE AND FRONT PASSENGER SIDE CHROME PLATING ON DOOR HANDLES PEELING OFF. MY FINGER HAS BEEN CUT MULTIPLE TIMES BY THE PEELING "CHROME". THE CUT IS SIMILAR TO SEVERE PAPER CUT. MY HUSBAND HAS ALSO CUT FINGERS ON THE DOOR HANDLES. I HAVE TWO VERY SMALL CHILDREN AND WORRY ABOUT THEM CUTTING THEIR FINGERS ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511305May 9, 2013
ENGINE
TL* THE CONTACT OWNS A 2008 CHEVROLET SUBURBAN 1500. THE CONTACT STARTED THE IGNITION AND A TAPPING SOUND EMITTED FROM THE ENGINE. THE FAILURE RECURRED AS THE VEHICLE WAS BEING DRIVEN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE CAM SHAFT LIFTERS WOULD NEED TO BE REPLACED. THE VEHICLE WAS SCHEDUELD FOR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 119,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508100April 12, 2013
VISIBILITY/WIPER
WIPERS STOPPED WORKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499227February 19, 2013
ENGINE
I PURCHASED A 2008 CHEVY SUBURBAN LTZ ON SEPTEMBER 24, 2011. SHORTLY THEREAFTER I BEGAN TO NOTICE THAT THE OIL PRESSURE GAUGE SEEMS TO BEHAVE ERRATICALLY, I LATER LEARNED THE CAR BURNED OIL. I TOOK THE CAR TO THE DEALERSHIP IN JANUARY OF 2013 COMPLAINING OF OIL STAINS ON MY DRIVEWAY AND THAT I HAD PLACED TWO QUARTS OF OIL IN MY CAR WITHIN ONE WEEK. THE DEALERSHIP EXPLAINED TO ME THIS WAS A COMMON PROBLEM AND THAT I WOULD HAVE TO HAVE ABOUT $4,000-$5,000 OF REPAIRS DONE TO REBUILD MY ENGINE. THEY ALSO EXPLAINED THAT THIS WAS A WARRANTY ITEM AND THAT GM WOULD COVER IT. I WAS INFORMED BY THE DEALERSHIP THAT GM TOLD THEM THAT I HAD TO GO THROUGH AN "OIL CONSUMPTION TEST" WHICH I DID, THEY PERFORMED AN OIL CHANGE ON JANUARY 31, 2013. I BROUGHT THE VEHICLE IN FOR SERVICE ON FEBRUARY 19, 2013 AND THE DEALER NOTES THAT IT HAS BURNED .75 (3/4) OF A QUART OF OIL. WHEN I ASKED IF GM WOULD FIX THE PROBLEM, THEY SAID NO, THAT ANOTHER TEST WAS NEEDED. I'VE NEVER PURCHASED OR OWNED A CAR WHERE BURNING OIL IS ACCEPTABLE. I BRIEF GOOGLE SEARCH OF "SUBURBAN OIL CONSUMPTION ISSUES" RESULTS IN APPROXIMATELY 2.8 MILLION RESULTS AND THERE ARE SEVERAL PAGES DISCUSSING THIS APPARENT COMMON PROBLEM. I CALLED GM ON FEBRUARY 19, 2013 AND WAS ONLY ABLE TO SPEAK WITH [XXX] AND A SUPERVISOR IN THE PHILIPPINES WHO ASSIGNED ME A CASE NUMBER I BELIEVE THIS IS A LARGE PROBLEM AND WANT A RECALL AND FIX. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496143February 2, 2013
ENGINE
2008 CHEVROLET SUBURBAN 5.3L AFM OIL CONSUMPTION --> EXTREMELY FRUSTRATED WITH GM SERVICE GIVEN ME THE RUNAROUND REGARDING A POOR ENGINE DESIGN WHICH LEADS TO BAD RINGS AND HIGH OIL CONSUMPTION. BAD RINGS CAN BE VERIFIED BY DOING A COMPRESSION CHECK ON THE CYLINDER, AS OPPOSED TO CHECKING HOW MUCH OIL IS BEING USED PER MILEAGE. EXCESSIVE USAGE IS DEFINE 0.5 QUARTS PER 500 MILES. LAST THREE OIL CHANGES, I HAVE USE 6 QUARTS IN 3000 MILES. MY VEHICLE IS UNDER WARRANTY, AND THEY ARE TRYING TO DELAY THE PROBLEM UNTIL IT IS OUT OF WARRANTY. THERE IS NUMEROUS COMPLAINTS OF THIS ONLINE. THEY SHOULD REPLACE THE PISTONS AND RINGS AND AFM LIFTERS AND ADD THE NEW OIL BAFFLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494805January 26, 2013
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
FAILURE OF POWER ASSISTED DOOR LOCKS. DOORS WILL NOT OPEN WITH POWER SWITCH. SOLENOID HAS BURNT OUT. GM HAS RECOGNIZED PROBLEM WITH FAULTY PARTS MANUFACTURED IN CHINA. REPLACED FIRST SOLENOID THAT WAS CLOSE TO BEING UNDER WARRANTY. THE THREE OTHER UNITS THAT HAVE NOW FAILED WILL COST $90.00 EACH TO REPLACE. THOUSANDS OF COMPLAINTS HAVE BEEN FILED WITH THE NTSB AND GM BUT THE REFUSE TO DO A MANUFACTURERS RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482193October 25, 2012
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2008 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE AUTOMATIC DOOR LOCKS WOULD UNLOCK INDEPENDENTLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS. THE TECHNICIAN ADVISED HER THAT THE FAILURE MAY BE DUE TO THE LOCK ACTUATORS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS UNKNOWN. THE CURRENT MILEAGE WAS APPROXIMATELY 87,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481118October 19, 2012
AIR BAGS, STRUCTURE
CRACKS ON DASHBOARD NEXT TO PASSENGER AIRBAG AND ABOVE THE INSTRUMENT PANEL ON THE LEFT SIDE RUNNING ACROSS THE HUMP. ALWAYS KEPT IN COVERED GARAGE AND MAINTAINED AS PER MANUFACTURER SUGGESTED CLEANING PROCEDURES. CRACK ON PASSENGER SIDE HAS WIDENED TO THE POINT WHERE THE AIR BAG COVER MAKES A RATTLING NOISE, APPARENTLY DUE TO VIBRATION OF THE WHOLE PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475476September 15, 2012
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
I'M HAVING PROBLEMS WITH THE DOOR LOCKS. ALL OF THEM GOES OUT AT SOME TIME. I'M NOT ABLE TO GET INTO MY VEHICLE WITH THE KEY OR ANYTHING. I'M AFRAID THAT THERE'S GOING TO BE A TIME WHEN I'M NOT ABLE TO GET INTO MY VEHICLE FOR SOMETHING IMPORTANT OR EVEN TO GET MY KIDS. THERE ARE A LOT OF PEOPLE WITH THIS PROBLEM. I THINK THIS SHOULD BE LOOKED INTO FOR A RECALL. PLEASE HELP! THESE POWER LOCK ARE DEFECTIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470402August 13, 2012
ENGINE
TL* THE CONTACT OWNS A 2008 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE VEHICLE WAS OPERATING WITH REDUCED POWER AND THE CHECK ENGINE LIGHT WAS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE THEY REPLACED THE ENGINE SEALS, CATALYTIC CONVERTER AND THE THROTTLE BODY. THE FAILURE WAS NOT CORRECTED AND PERSISTED. THE DEALER THEN ADVISED THE CONTACT THAT THE ENGINE WOULD NEED TO BE REPLACED. THE ENGINE WAS NOT REPLACED. THE CURRENT MILEAGE WAS 147,000 AND THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468976August 2, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2008 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE REAR HATCH LOCK WAS NOT OPERABLE AND THE VEHICLE WAS NOT EQUIPPED WITH A MANUAL RELEASE BUTTON. THE CONTACT WAS CONCERNED THAT IT WOULD BE DIFFICULT TO EXIT THE VEHICLE IN THE EVENT OF AN EMERGENCY OR FIRE. THE DEALER WAS NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 73,000 AND THE CURRENT MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468380July 30, 2012
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
DRIVER SIDE REAR DOOR LOCK QUIT WORKING, SHORTLY AFTER THAT DRIVER DOOR QUIT LOCK QUIT WORKING, TOOK INTO DEALER FOR REPAIR, SAID IT WOULD BE ABOUT $1000 FOR 2 DOOR LOCK ACTUATOR REPLACEMENTS, A FEW MONTHS LATER THE PSGR REAR DOOR LOCK QUIT WORKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466007July 17, 2012
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
DOOR LOCK ACTUATORS FAIL CAUSING DOORS TO REMAIN LOCKED AND INOPERABLE. SEVERAL ACCOUNTS ON THE INTERNET CLAIM MULTIPLE FAILURES AT THE SAME TIME AND OR REPLACED ACTUATORS FAILING A SECOND TIME. VEHICLE CAN NOT BE ENTERED OR EXITED EASILY IN AN EMERGENCY CAUSING A SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465750July 15, 2012
STRUCTURE:BODY, ELECTRICAL SYSTEM
LEFT AND RIGHT REAR EXTERIOR DOOR HANDLES BROKEN/INOPERABLE. THOSE WERE REMOVED AND REPLACED AT DEALERSHIP, BUT AT HALF PRICE (PARTS AND LABOR) SINCE I HAD GONE OVER THE 36,000 MILE WARRANTY. SINCE THAT TIME, I HAVE HAD ALL FOUR MOUNTS ON EXTERIOR DOOR HANDLES BREAK MAKING IT NECESSARY TO OPEN THE DOORS VERY CAREFULLY SO THAT THE HANDLES DO NOT BREAK OFF COMPLETELY SO I CAN OPEN THE DOORS. ALSO I HAVE HAD TO REPLACE THE ACTUATORS ON THE DRIVER'S DOOR AND THE LEFT REAR DOOR. NOW THE LOCKS ON ALL FOUR DOORS WORK ONLY INTERMITTENTLY, BOTH BY REMOTE CONTROL AND BY MANUALLY USING THE MASTER ELECTRIC LOCKS ON FRONT DOORS. I BELIEVE THE PROBLEMS WITH THE LOCKS AND HANDLES COULD SOMEDAY CAUSE A PERSON'S DEATH, SHOULD THEY EVER NEED TO EXIT OR ENTER DURING EMERGENCY SITUATIONS (JUST USE YOUR IMAGINATION). GM SHOULD RECALL AND ADDRESS THESE PROBLEMS IMMEDIATELY AS THIS HAS BEEN KNOWN ABOUT FOR YEARS NOW! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455767April 19, 2012
ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK
REAR HATCH FAILURE. ELECTRIC OPENING. OPENED 24 INCHES AND THEN CLOSED UNDER MOTOR POWER. CAUGHT DOG IN THE DOOR THOUGH NO SERIOUS HARM DONE. HOWEVER IT DID NOT REVERSE AS IT IS SUPPOSED TO DO WHEN IT COMES DOWN ON AN OBJECT LIKE A CHILD OR DOG. DEALER REPLACED STRUTS WHICH SEEMS TO HAVE FIXED THE PROBLEM. THIS IS A SERIOUS FLAW. IT WAS JUST LUCKY IT ONLY CAUGHT THE DOG'S TAIL. IF IT HAD CAUGHT HER HEAD, SHE WOULD BE DEAD. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445920January 30, 2012
ENGINE AND ENGINE COOLING
ON FOUR OCCASSIONS, THIS VEHICLE LOSES POWER AND STALLS OUT WHILE DRIVING - HAS HAPPENED ON FOUR OCCASSIONS ANNUALLY WITHIN THE MONTH: 12/2009; 12/2010; 01/2011; 01/2012. ON EACH OCASSION, THE DEALER HAS REPLACED THROTTLE BODY UNDER WARRANTY. PROBLEM DOES NOT APPEAR TO HAVE BEEN FIXED AND IS A SAFETY CONCERN. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443861January 15, 2012
ELECTRICAL SYSTEM
DRIVER'S SIDE FRONT DOOR LOCK ACTUATOR QUIT WORKING COMPLETELY. THE PASSENGER SIDE FRONT DOOR LOCK ACTUATOR WORKS INTERMITTENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442379January 4, 2012
ELECTRICAL SYSTEM
DRIVING THE CAR ON CITY STREET, LET OFF GAS TO SLOW DOWN, ENGINE SHUDDERS, THE INSTRUMENT CONSOLE FLASHES, INDICATES ENGINE POWER DECREASING, THE RADIO STOPS WORKING, THE VEHICLE LOSES POWER, THE STABILITRAC INDICATES IT NEEDS TO BE SERVICED, GIVES REAR CAMERA/TOWING WARNING, THE ENGINE DIES, BRAKES ARE LOST. IMMEDIATELY AFTER ENGINES DIES STARTER WILL NOT CRANK. THE CAR WILL START AGAIN AFTER SEVERAL MINUTES. CHECK ENGINE LIGHT IS ON. AFTER A DRIVE OF ABOUT 4 MILES PARKED CAR AND STARTED NEXT MORNING--CHECK ENGINE LIGHT IS OFF. ENGINE QUITTING AND NO BRAKES COULD BE DANGEROUS. INTERMITTENT PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441145December 24, 2011
ELECTRICAL SYSTEM
ENGINE STALLS IN TRAFFIC, RAPIDLY GOES FROM DRIVE TO PARK MULTIPLE TIMES, DOOR LOCKS RAPIDLY CYCLE MULTIPLE TIMES, GAUGES FLASH, RADIO CLOCK DOES NOT KEEP TIME. THIS IS MY 3RD REPORT SINCE AUGUST TO YOUR OFFICE FOR THIS PROBLEM. THIS IS THE 4TH TIME SINCE AUGUST OUR VEHICLE HAS BEEN IN THE SHOP TOTALING MORE THAN 8 WEEKS. CHEVROLET CAN'T FIX THE PROBLEM AND KEEPS TRYING TO BLAME IT ON AN AFTER-MARKET DVD PLAYER WE HAD PROFESSIONALLY INSTALLED. THE DVD PLAYER WAS DISCONNECTED AND SUSPECTED WIRES REPAIRED BY CHEVROLET BUT THE PROBLEM KEEPS HAPPENING. THERE ARE MANY OTHERS WHO ARE EXPERIENCING VERY SIMILAR PROBLEMS. THE NY TIMES PUBLISHED AN ARTICLE SUMMER OF 2010 THAT YOU SHOULD READ ABOUT THIS YEAR GROUP ELECTRICAL SYSTEM PROBLEMS AND YOU, NHTSA, ARE UNDER FIRE IN IT. I AM PUBLISHING THE WEB LINK HERE TO HELP BRING MORE ATTENTION TO THIS PROBLEM: HTTP://WHEELS.BLOGS.NYTIMES.COM/2010/06/11/COMPANY-INVOLVED-IN-G-M-RECALL-SAID-THE-PROBLEM-RUNS-DEEPER/ THE INTERNET TRAFFIC IS QUICKLY INCREASING ABOUT THIS BASE VEHICLE FRAME/YEAR GROUP OF TRUCKS EXPERIENCING SERIOUS ELECTRICAL SYSTEM PROBLEMS. AT FIRST GLANCE MOST INTERNET TRAFFIC POINTS TO THE WINDSHIELD FLUID HEATER PROBLEM. WHEN YOU DIG DEEPER INTO THE BLOGS AND FORUMS YOU START TO UNCOVER FAR MORE SERIOUS PROBLEMS THAT PEOPLE ARE EXPERIENCING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438955December 8, 2011
ENGINE AND ENGINE COOLING, POWER TRAIN
NEW CAR PURCHASED IN 2008. MULTIPLE ISSUES WITH CAR CONSUMING EXCESS OIL AND LOSING ENGINE POWER. 27,000 MILES HAD TO REPLACE ALL AMF LIFTERS IN ENGINE 29,000 MILES HAD TO REPLACE THROTTLE BODY ASSEMBLY SYSTEM 31,000 MILES HAD TO INSTALL NEW OIL PUMP, GASKET AND SEAL 32,000 MILES HAD TO REPLACE OIL GASKET 37,000 MILES OIL INTAKE SYSTEM PLUGS BURNING OIL AND OIL ON INTAKE VALVE. HAD TO CLEAN ENGINE AND INSTALLL 8 VALVE SEALS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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