Chevrolet Silverado Complaints (2024)

543 consumer complaints on file.

• #11529117June 27, 2023
  SERVICE BRAKES

  Component - Integrated Trailer Brake Controller Safety - caused a vehicle skid and loss of control Inspection - it is scheduled to go in to the dealer today Warnings - the dash messages "Trailer Brakes Connected" and "Trailers Brakes Disconnected" displays often when a trailer is connected, as frequently as several times per minute. I believe that NHTSA and GM are aware of issues with the trailer brake connector on these vehicles. The integrated trailer brake controller connects and disconnects the trailer brakes as often as several times per minute. I have confirmed there is no issue with the trailer. The issue appears to be in the truck. This led to a near-miss accident. I was towing a double axle trailer with electric brakes on I-77 in West Virginia. The trailer brake controller disconnected and reconnected throughout the drive with warning messages displaying on the dash. I applied the truck brakes to stop for traffic on a downhill slope in the rain. As I applied the truck brakes the trailer brake controller re-connected and applied the trailer brakes at the relatively heavy force that I was using for the truck brakes because the trailer brakes had disconnected. This caused the combination truck and trailer to jolt and then skid on the wet pavement. The truck is scheduled to be serviced at a GM dealer today.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11525974June 8, 2023
  UNKNOWN OR OTHER

  While the phone connects to android auto, the system will treat the music as a phone call and reduces the A/C to account for the possible noise on a phone call from the system. The vehicle is in Arizona, and this is a problem that you want to avoid. The A/C system will only resume when phones are disconnected from the truck. The issue happens when phones are connected via Bluetooth or a cord in the USB-C slot. Incoming messages will not play when they come in. The system states that no active subscription is enabled to allow messages to play across the truck's device using google assist. The issue poses concerns as Arizona is a hand-free device state. The truck does not allow the full abilities of the android auto system.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11521692May 12, 2023
  ELECTRICAL SYSTEM

  The contact owns a 2024 Chevrolet Silverado 3500. The contact stated while driving 30 MPH towing a trailer and depressing the brake pedal, the trailer failed to slow down as intended. The contact was able to continue driving to the destination. The vehicle was taken to the dealer and the contact was informed that an undisclosed electrical module needed to be added to the vehicle. The vehicle was not repaired. The manufacturer was contacted but no assistance was provided. The failure mileage was 2,800.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0