Chevrolet Lumina Complaints

3,431 consumer complaints on file.

#716706January 1, 2000
ENGINE AND ENGINE COOLING:ENGINE
THE TIMING BELT BROKE ONE MONTH AFTER PURCHASING. IT HAS BEEN REPLACED FOUR TIMES. THE FIRST TIME IT WAS PUT ON WRONGLY, WENT BACK TO DEALER, THE SECOND TIME IT LASTED ONE YEAR, THE THIRD TIME IT LASTED TWO YEARS, THE FOURTH TIME WAS REPLACED ON 12/27/99. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#716717January 1, 2000
STRUCTURE:BODY:HATCHBACK/LIFTGATE, LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
WE HAVE HAD ALL THE DOOR HANDLES BREAK, CAUSING THE PASSENGERS TO BE UNABLE TO OPEN OR CLOSE THEIR DOORS. THE REAR BACK HATCH HAS BROKEN THREE TIMES AT AN APPROXIMATE COST OF $150 FOR EACH REPAIR. AFTER READING THE TOM AND RAY ARTICLE IN THE ARIZONA REPUBLIC ON JAN. 1, 2000, I BELEIVE THIS IS A VERY COMMON PROBLEM THAT CAN CAUSE A SAFETY HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#716722January 1, 2000
STRUCTURE:BODY:DOOR
RRING PROBLEM WITH THE GM MINIVANS. WHILE IN THIS CASE IT WAS NOT HAZARDOUS, IN THE EVENT OF A COLLISION, RESCUE TEAMS WOULD BE UNABLE TO OPEN THE DOORS BY NORMAL MEANS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#716693December 31, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THIS IS THE SECOND TIME IT HAPPENED. THE FIRST TIME WAS ON DECEMBER 2, 1997. THE DEALER NEVER ADMITTED WHAT THE PROBLEM WAS, BUT I PAID A $500 FEE. THEY DID NOT TELL ME THAT THERE WAS A RECALL ON THE WORK. I FOUND OUT AFTERWARDS BUT THE SERVICE MANAGER AT THAT TIME TOLD ME IT WAS NOT THE SAME PROBLEM AS THE RECALL. HE REFUSED THE REIMBURSEMENT. I WAS ALMOST IN A SERIOUS ACCIDENT DUE TO PROBLEM. I LOST ALL POWER IN THE MIDDLE OF THE INTERSECTION. WHEN I CALLED THE DEALER RICK PULLED MY FILE AND SAID IT WAS NOT THE SAME PROBLEM. HE DID NOT HAVE THE CAR TO LOOK AT BECAUSE IT HAD NOT BEEN TOWED THERE YET. I'M REALLY SHAKEN UP AND AFRAID THAT I'M GOING TO GET A HASSLE FROM JEFFERSON CHEVROLET. IN ADDITON, I WANT MY MONEY BACK FROM PREVIOUSLY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#854573December 30, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHEN ENGINE IS STARTED ON VEHICLE AFTER SITTING FOR A PERIOD OF TIME, ENGINE MAKES A RATTLING NOISE, THE PROBLEM CAN NOT BE DETERMINED. DEALER HAS BEEN CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#854595December 30, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE WAS SHIFTED INTO PARKED WHILE STILL RUNNING. CONSUMER GOT OUT AND WENT TO FRONT DOOR. WITHIN MINUTE LATER, VEHICLE JUMPED OUT OF GEAR AND RAN INTO THE REAR END OF A TRUCK. DEALER/MANUFACTURER WAS NOT CONTACTED AT THIS TIME. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#784380December 30, 1999
STRUCTURE:BODY:DOOR
BOTH THE FRONT DRIVER'S SIDE AND PASSENGER SIDE HANDLES FELL OFF THE DOORS. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#550114December 29, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILED AND VEHICLE WOULD NOT TRAVEL OVER 20 MPH. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#716633December 29, 1999
UNKNOWN OR OTHER
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#853240December 27, 1999
ENGINE AND ENGINE COOLING:ENGINE, ENGINE AND ENGINE COOLING
THE LOW COOLANT LIGHT CAME ON WHILE DRIVING. CONSUMER TOOK VEHICLE TO THE DEALER, AND WAS TOLD THAT EVERYTHING WAS OKAY. THEY FLUSHED THE COOLANT AND FILLED IT. DROVE IT AGAIN, LIGHT CAME ON AGAIN, AND TEMPERATURE GAUGE BEGAN TO RUN HOT. TOOK IT TO DEALER AGAIN THERE WERE NO LEAKS. THEY DRAINED OUT THE OIL FROM ENGINE AND ANTIFREEZE ALSO CAME OUT. *AK *YC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#716419December 25, 1999
STRUCTURE:BODY:DOOR
BOTH OUTSIDE DOOR HANDLES, DRIVER SIDE AND PASSENGER SIDE, BROKE WITHIN 3 MONTHS OF EACH OTHER. BOTH BROKE IN THE SAME MANNER. THE DOOR COULD NOT BE OPENED FROM THE OUTSIDE. IN MY OPINION, THIS WOOULD BE A SAFETY HAZARD IF A PERSON IN THE VEHICLE NEEDED EMERGENCY ASSISTANCE FOM THE OUTSIDE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#854362December 23, 1999
STRUCTURE:BODY:DOOR
THE OUTSIDE DOOR HANDLE BROKE COMPLETELY OFF, LOCKING THE CONSUMER OUT OF THE VEHICLE. CAR HAD TO BE BROKEN INTO FROM THE PASSENGER'S SIDE. DEALER HAS BEEN CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#854369December 23, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WHILE DRIVING IN RAINY WEATHER CONDITIONS WINDSHIELD WIPERS MALFUNCTIONED DUE TO A DEFECTIVE PULSE MODULATOR. PLEASE GIVE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#852620December 21, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ELECTRICAL SYSTEM:IGNITION:MODULE, FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
WHILE TRAVELING 55 MPH VEHICLE STALLS WITHOUT INDICATION. DEALER HAS BEEN NOTIFIED, CAN' T DUPLICATE PROBLEM. ALSO,ALTERNATOR/BATTERY/COMPUTER, AND FUEL FILTER LINE FAILED AND WERE REPLACED BY DEALER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#854137December 20, 1999
VEHICLE SPEED CONTROL
WHEN TRAVELING AT ANY SPEED VEHICLE SURGES FORWARD, CAUSING LOSS OF VEHICLE CONTROL, CONSUMER UNSURE IF THE PROBLEM IS LINKED TO THE TRANSMISSION OR ENGINE. CONSUMER HAS CONTACTED THE DEALER, DEALER HAS YET TO REPLACE PARTS. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#716042December 14, 1999
UNKNOWN OR OTHER
THIS IS NOT A SAFETY DEFECT, HOWEVER, IT IS A FACTORY DEFECT. AT 33,731 MILES, PAINT STARTED BUBBLING, CRACKING, AND PEELING OFF THIS GM CAR DURING THE FIRST WEEK OF OCTOBER (ON OR ABOUT 10/07/99). WHEN PRESENTED WITH THIS DELAMINATION COMPLAINT (PAINT PEELING DOWN TO A GREENISH/GRAYISH COLORED PRIMER SURFACE), THE DEALERSHIP AND THE MANUFACTURER WOULD NOT ADMIT THAT A DELAMINATION PROBLEM EXISTED AND DENIED MY COMPLAINT CLAIMING "THEY DID NOT HAVE A PROBLEM WITH WHITE PAINT...WHITE PAINT IS AS GOOD AS GOLD" (I EXPLAINED THAT THE COLOR IS NOT THE PROBLEM...IT IS THE APPLICATION/PRODUCT OF PRIMER/SEALANT AT THE FACTORY) THEN THEY CLAIMED MY PROBLEM WAS DUE TO A "REPAINT" WHICH IS NOT TRUE. WHEN I PROVIDED A MILL GAUGE READING OF 4 (PROOF OF FACTORY VIRGIN PAINT), I WAS THEN DENIED CLAIMING "3YR/36,000MILES OUT OF WARRANTY"...LATER, THEY CALLED AND OFFERED 50% (BECAUSE THEY COULD NOT PROVE THE PAINT WAS NOT VIRGIN), AND NOW 75% PARTICIPATION BY THE DEALERSHIP/MANUFACTURER (WHICH THEY ARE NOW TRYING TO DECLINE) THE DEALERSHIP/MANUFACTURER WILL NOT PARTICIPATE 100% TO REPAIR/CORRECT THIS FACTORY DEFECT. THEY WANT ME TO PAY 25% TO CORRECT THEIR FACTORY DEFECT. I HAVE MAINTAINED THIS CAR ON A REGULAR BASIS AND, EXCEPT FOR THE DELAMINATION PROBLEM, THE CAR IS IN EXCELLENT CONDITION. I HAVE ALSO MAINTAINED LOW MILEAGE. I PAID 100% FOR A DEFECTIVE FINISH WHEN I PURCHASED THIS GM CAR NEW (UNDERSTANDING AT THE TIME THAT I WAS PURCHASING A NON-DEFECTIVE FACTORY FINISH), WHY WON'T THEY PAY 100% NOW TO CORRECT THEIR FACTORY DEFECT (STRIP ALL SURFACES DOWN TO THE BARE METAL AND REFINISH TO MEET OR EXCEED A NON-DEFECTIVE FACTORY FINISH)? AS AN APOLOGY FOR THE WAY THEY HAVE TREATED ME AND MY COMPLAINT WITHOUT CARE, THEY SHOULD PROVIDE ME WITH A COMPARABLE LOANER CAR AT NO COST TO ME WHILE REPAIRING THEIR FACTORY DEFECTIVE FINISH. THANK YOU FOR YOUR TIME IN READING MY COMPAINT. ANY ASSISTANCE YOU CAN PROVIDE IS APPRECIATED. SINCERELY, LINDA J. CLEMENTS. NO SAFETY DEFECT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#853950December 9, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER
RECALL 97V017 000: WINDSHIELD WIPER/WASHER: OPERATING WINDSHIELD WIPERS IN SEVERE WEATHER SITUATION DRIVER'S VISIBILITY COULD BE AFFECTED WHICH MAY RESULT IN INCREA SED RISK OF A VEHICLE CRASH. DEALER / MANUFACTURER NOTIFIED, AND INFORMED CONSUMER THAT THIS VEHICLE WAS NOT PART OF RECALL DUE TO VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#853783December 7, 1999
STRUCTURE:FRAME AND MEMBERS
WHEN TRAVELING 35 MPH THE FRAME OF THE VEHICLE BROKE, CAUSING POOR STEERING CONTROL, AND LOSS OF VEHICLE CONTROL. CONSUMER HAS CONTACTED DEALER, DEALER HAS REPLACED THE BOLTS. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#715649December 5, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
BRAKES WERE CHECKED AND FRONT PADS AND ROTOS REPLACED IN 1998,WERE TOLD REAR ARE NOT WORKING DUE TO RUST AND NEEDS TO BE REPLACED. PADS ARE LIKE NEW BUT STIIL NEED REPLACING DUE TO DESIGN. COST $600.00 AND WILL CONTINUE TO BE A PROBLEM. ALREADY SPENT $300.00 ON FRONT BRAKES ONE AGO AND THEY NEED REPLACEMENT. GENERAL MOTORS SHOULD HOLD SOME RESPONIABILITY FOR THIS PROBLEM AND COVER THIS COST FOR REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#853635December 3, 1999
ENGINE AND ENGINE COOLING:ENGINE
A BRACKET WELD THAT HOLDS MOTOR MOUNT BROKE, CAUSING ENGINE TO FALL OF RIGHT SIDE . DEALER HAS REWELDED BRACKET. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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