Chevrolet Impala Complaints (2000)

818 consumer complaints on file.

#10568265March 10, 2014
ELECTRICAL SYSTEM, ENGINE
SAW RECENT GM RECALL FOR CHEVY COBALT, SATURNS, ETC. REGARDING ENGINE DYING UNEXPECTEDLY WHILE DRIVING ON THE ROAD (BAD IGNITION SWITCH). MY IMPALA HAS THE SAME SYMPTOM AND IF YOU SEARCH THE INTERNET FOR "WHY DOES IMPALA DIE WHILE DRIVING" IT IS A COMMON PROBLEM FOR THIS MODEL. MY IMPALA WILL BE RUNNING SMOOTH, SPEED FROM 30 TO 60, BUT SLOWING DOWN FOR ANY REASON, SOMETIMES THE ENGINE JUST DIES. THIS IS ESPECIALLY DANGEROUS WHEN SLOWING DOWN FOR A TURN. ALL OF A SUDDEN NO POWER STEERING AND LIMITED BRAKES. THIS IS A VERY DANGEROUS SITUATION, I DON'T WANT TO DRIVE THE CAR. THERE IS NO INDICATION LIKE ROUGH ENGINE OR THE CAR STUMBLING FROM LACK OF GAS, IT JUST QUIETLY DIES. IF THIS IGNITION SWITCH IS THE CAUSE, THIS RECALL SHOULD BE EXPANDED TO INCLUDE IMPALA'S AT LEAST. I CALLED THE LOCAL CHEVROLET DEALER AND THEY BASICALLY SAID, WELL IT'S A 14 YEAR OLD CAR. NOT THE POINT! MY OLDER CARS DON'T DO THIS. SEARCH THE INTERNET, PEOPLE HAVE TRIED MANY THINGS BUT THE PROBLEM SEEMS TO PERSIST. CHEVROLET HAS TO KNOW WHAT THE PROBLEM IS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566325February 27, 2014
FUEL SYSTEM, GASOLINE, ENGINE
ON 2/24/14 AT APPROXIMATELY 2:50 PM, I PROPERLY ATTACHED A SET OF BATTERY JUMPER CABLES FROM MY TRUCK TO THIS CAR TO START IT FROM A DEAD BATTERY SITUATION. WHEN THE OWNER ATTEMPTED TO CRANK THE CAR, THERE WAS AN EXPLOSION FROM THE INTAKE MANIFOLD DURING THE CRANKING, RESULTING IN AN EXPLOSION AND SMALL FIRE. THE OWNER IMMEDIATELY SWITCHED THE CAR OFF, AND EXITED THE VEHICLE, AND I IMMEDIATELY CLOSED THE HOOD SO THAT THE FIRE WOULD NOT SPREAD, CALLED THE FIRE DEPARTMENT, AND REMOVED THE VEHICLES AROUND IT. THE FIRE DEPT. RESPONDED WITHIN 5 MIN., AND EXTINGUISHED THE FIRE WITH WATER. THE FIRE DEPT. AND POLICE INSPECTED THE CAR, AND LEFT AFTER IT WAS DETERMINED THAT THE FIRE WAS PROPERLY EXTINGUISHED, AND THERE WAS NO FURTHER RISK OF THE FIRE RE-STARTING. THE FIRE DAMAGE WAS CONFINED TO THE ENTIRE UNDER-HOOD AREA OF THE CAR. WHEN THE EXPLOSION HAPPENED, THE ENGINE COVER AND OIL FILLER CAP WAS BLOWN APPROXIMATELY 5 FT. FROM THE CAR, THE INTAKE MANIFOLD WAS BLOWN OPEN, AND THE FIRE WAS BURNING INSIDE THE INTAKE MANIFOLD. WE ATTEMPTED TO PUSH THE CAR INTO THE PARKING SPACE, BUT IT WOULD NOT MOVE. IT SEEMED THE ENGINE HAD SEIZED, PROBABLY AS A RESULT OF THE FIRE. THE CAR HAS SINCE BEEN TOWED TO OUR MECHANIC. THE CAR'S OWNER WAS INSIDE OF THE CAR, ATTEMPTING TO START IT VIA THE IGNITION KEY. I ASKED HER IF THERE WERE ANY PRIOR ISSUES WITH THE CAR, AND SHE TOLD ME THAT AT THE TIME, OTHER THAN A FLAT TIRE AND DEAD BATTERY, THE A/C WAS INOPERATIVE, AND NOT BEING USED. APPROXIMATELY 2-3 YEARS AGO, THE CAR WAS BROUGHT TO A LOCAL DEALER, AND A RECALL ISSUE WAS PERFORMED ON IT. SHE DID NOT REMEMBER WHAT SERVICE AND RECALL REPAIRS WERE DONE ON THE CAR. PRIOR TO THIS INCIDENT, THE CAR HAD NOT BEEN OPERATED FOR APPROXIMATELY 2 WEEKS. I AM THE PERSON MOST ABLE TO GIVE THE DETAILS OF THE INCIDENT. THE OWNER OF THE CAR (SISTER) HAS AUTHORIZED ME TO ACT ON HER BEHALF IN THIS MATTER. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10558700January 6, 2014
ELECTRICAL SYSTEM
DRIVING FREEWAY SPEEDS AROUND 60 CAR SHUTS OF VERY DANGERS. THEN CAR STARTED BACK AFTER 10MIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558168January 2, 2014
ENGINE
WHILE ATTEMPTING TO START THE CAR FIRST THING IN THE MORNING, THE CAR STARTED AND RAN FOR ABOUT 15 SECONDS, THEN EXPLODED BUSTING A HOLE THROUGH THE UPPER MANIFOLD INTAKE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10556303December 17, 2013
ENGINE
CAR WAS PARKED IN A PARKING GARAGE AND BURST INTO FLAMES. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10556284December 16, 2013
FUEL SYSTEM, GASOLINE, VEHICLE SPEED CONTROL, ENGINE
MY CAR STARTED TO OVER HEAT IN THE MIDDLE OF WINTER IN MINNESOTA. THERE WAS PLENTY OF COOLANT IN THE RESERVOIRS. WHILE THE VEHICLE WAS IDLING THERE WAS A NOISE AND ONCE I STARTED TO MOVE AGAIN THE CAR BEGAN TO JERK THEN THE CHECK ENGINE LIGHT CAME ON WHILE ATTEMPTING TO ACCELERATE. THEN A FEW WEEKS LATER THE GAS GAUGE BEGAN SHOWING THE INCORRECT ABOUT OF GAS LEVELS IN MY VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550170October 30, 2013
STEERING
MY STEERING LOCKS UP WHEN WHEN TURNING MOSTLY LEFT BUT HAS DONE IT WHILE TURNING RIGHT ALSO. WHY IS THERE NOT A RECALL FOR THIS SAFETY ISSUE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10545078September 24, 2013
ELECTRICAL SYSTEM
THE CAR HAS A PROBLEM WITH THE PASSLOCK/BCM SYSTEM. I HAVE TRIED NUMEROUS TIMES TO FIX THE PROBLEM WITH THE CAR. THE BCM NEEDS REPLACEMENT IT IS A VERY KNOWN AND COMMON PROBLEM THAT GM IS WELL AWARE OF. THE PASSLOCK SYSTEM IN THE IGNITION CYLINDER WILL EITHER GO BAD OR SHORT OUT AND THEN THE BCM WILL SEE IT AS THE CAR IS BEING STOLEN AND THEN SHUT DOWN THE FUEL INJECTIONS AND THE STARTER PREVENTING THE CAR FROM BEING STARTED. I AM SO SICK AND TIRED OF DOING THE RELEARN OF THE BCM/IGNITION SO THAT I CAN START MY [XXX] CAR. THE NEEDS TO BE A MAJOR RECALL ON THE CHEVY LINE WITH THE PASS LOCK II SYSTEM INSTALLED IN IT!!!!!! *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525497July 17, 2013
ENGINE
I WILL BE DRIVING DOWN THE STREET/HIGHWAY AND THE CAR WILL JUST CUT OFF AND DIE. THIS HAS HAPPENED SEVERAL TIMES AND I'VE CONTACTED GM MOTORS AND THEY CLAIM THEY HAVEN'T HEARD OF THIS PROBLEM. I LOOK ONLINE TO SEE IF I CAN FIGURE THE ISSUE OUT AND CAME ACROSS SEVERAL OTHER IMPALA OWNERS THAT ARE EXPERIENCING THE SAME ISSUES. I'VE TAKEN MY CAR TO THE SHOP NUMEROUS TIMES TO HAVE IT FIXED AND THE PROBLEM ISN'T BEING SOLVED!! THIS IS A VERY SERIOUS ISSUE THAT COULD CAUSE HARM TO ME AND MY FAMILY AND OTHER DRIVERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522883July 2, 2013
ENGINE
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THERE WAS A LOUD BANG FOLLOWED BY A BILLOW OF SMOKE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE MANIFOLD AND THE FUEL LINES WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT WAS INFORMED OF A RECALL MONTHS LATER UNDER NHTSA CAMPAIGN NUMBER: 09V116000 (ENGINE AND ENGINE COOLING) AND CONTACTED THE MANUFACTURER HOWEVER, HIS VIN WAS NOT INCLUDED IN THE RECALL CAMPAIGN. THE FAILURE MILEAGE WAS 180,000 AND THE CURRENT MILEAGE WAS 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514329May 30, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 145,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514380May 30, 2013
STEERING
I AM HAVING PROBLEMS WITH THE STEERING OF MY IMPALA WITH LOW MILEAGE. SEVERAL YEARS AGO I WAS NOTIFIED OF A RECALL INVOLVED IN THE IMPALA'S STEERING AND A PART WAS REPLACED AND DURING THAT TIME DEALER ALSO CHANGED OUT THE RACK AND PINION. I BARELY GOT MY VEHICLE HOME ON THURSDAY AND COULD HAVE BEEN IN A VERY BAD ACCIDENT IF I HAD NOT DRIVEN CAUTIOUSLY FOR THE FEW YARDS I HAD TO GO. I COULD BARELY TURN MY STEERING WHEEL AND THE VEHICLE SOUNDED SO AWFUL. I WAS VERY CLOSE TO MY HOME, SO I SLOWLY WENT A FEW YARDS. MY STEERING WAS GONE BUT SOME HOW I GOT MY CAR PARKED SAFELY AT MY APARTMENT AND THE TOW COMPANY HAD TO TOW IT LATER. MY MECHANIC JUST TOLD ME THAT THE RACK AND PINION HAVE FAILED AND THEY WERE JUST REPLACED A FEW YEARS AGO AND SHOULD NOT HAVE DONE SO WITH THE LITTLE MILEAGE MY VEHICLE HAS. THE RACK HAD CAUSED ALL THE FLUID TO LEAK OUT. HOW CAN THAT BE IF IT WAS GOOD MANUFACTURE PARTS THAT WERE PUT IN THE STEERING. I AM VERY ANGRY THAT THE COMPANY WILL NOT STAND BY THEIR IMPALAS AND THAT THEY CONTINUE TO BE ALLOWED TO HAVE VEHICLES THAT ARE UNSAFE. LUCKILY I WAS ALMOST HOME AND DID NOT GET IN AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502193March 9, 2013
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
MY BATTERY WAS DEAD, SO I PUT A BATTERY CHARGER ON THE BATTERY, THEN WENT TO START THE CAR. I TURNED THE KEY FOR ABOUT THREE REVOLUTIONS AND THEN THE CAR EXPLODED! I WASN'T SURE WHAT HAPPENED BECAUSE I WAS SITTING INSIDE THE CAR AND THERE WAS SNOW ON THE WINDSHIELD. I GOT OUT AND THERE WAS PLASTIC PARTS ALL AROUND THE CAR, AND THERE WERE FLAMES COMING FROM THE MOTOR! *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10488542December 13, 2012
TRACTION CONTROL SYSTEM, EQUIPMENT:APPLIANCE:AIR CONDITIONER, VISIBILITY:GLASS, SIDE/REAR
2000 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO TRACTION CONTROL SYSTEM PROBLEMS. *SMD THE CONSUMER STATED THE PART FOR THE TRACTION CONTROL SYSTEM WAS NO LONGER BEING MANUFACTURED. ALSO, SHE HAD PROBLEMS WITH THE WINDOWS AND AIR CONDITION, BUT WAS NEVER ABLE TO GET THEM FIXED AS SHE IS ON A FIXED INCOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483274November 3, 2012
FUEL SYSTEM, GASOLINE, STEERING, ENGINE, SERVICE BRAKES
I W ALSO AS DRIVING INTO A SHOPPING PLAZA AND MY STEERING WHEEL LOCKED AND MY CAR STEERED ACROSS THE ENTRANCE AFTER A COUPLE OF MINUTES IT STARTED BACK UP.I AM SO NERVOUS BECAUSE THE STEERING WHEEL LOCKED,ALSO EVERY NOW AND THEN IT JUST WONT START UP AND THEN ALL OF A SUDDEN IT WILL. THE GAS GAUGE DOESN'T WORK EITHER SO YOU CANT JUDGE THE GAS NEVER RECEIVED ANY RECALL NOTICES I HAVE A 2000 CHEVY IMPALA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481011October 18, 2012
ENGINE, WHEELS, ELECTRICAL SYSTEM
I PURCHASED MY BROTHER-IN-LAW'S CAR IN MARCH. IN AUGUST, WHILE I WAS PARKED OUTSIDE A FRIEND'S HOME, THE CAR CAUGHT FIRE. NO ONE WAS IN THE CAR AND THE KEYS WERE WITH ME. AFTER ONLINE INVESTIGATION, WE FOUND THAT THE CAR HAD A RECALL ON IT IN 2009. MY BROTHER-IN-LAW WAS NEVER NOTIFIED SO NEITHER WERE WE. OUR FIRST STEP WAS TO CONTACT GM WHO SAID THERE WAS NOTHING THEY PLANNED ON DOING ABOUT THIS. WE CONTACTED THE BBB WHO ALSO CONTACTED GM. GM THEN CALLED US AND AGAIN SAID THERE WAS NOTHING THEY COULD DO. I FEEL THERE IS PLENTY THEY CAN DO. WHAT ABOUT IF MY DAUGHTER AND I HAD BEEN IN THE CAR? HOW ABOUT IF I HAD NEEDED TIME OFF FROM WORK? I HAD TO PURCHASE ANOTHER VEHICLE I WAS NOT PREPARED TO PURCHASE. WE HAVE THE RECALL INFORMATION, PICTURES FROM THE FIRE, AND A LETTER FROM GM IF YOU ARE INTERESTED. I FEEL THERE MUST BE SOME SORT OF COMPENSATION FOR THIS. THE RECALL WAS BECAUSE OF THEIR MESS UP IN THE FACTORY AND THEY FAILED TO NOTIFY MY BROTHER-IN-LAW. IF GM HAD DONE WHAT THEY WERE SUPPOSED TO DO, THE FIRE WOULD NEVER HAVE HAPPENED. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10479818October 11, 2012
ELECTRICAL SYSTEM
DRIVING ALONG AND SECURITY LIGHT CAME ON AND CAR DIED. WAITED SOME TIME AFTER PULLING OVER AND CAR STARTED SOMETIMES CAR WILL NOT START RIGHT AWAY BECAUSE OF SECURITY LIGHT THIS IS RANDOM AND VERY ANNOYING AS YOU DO NOT KNOW WHEN THE CAR IS GOING TO DIE. DEALER WANTS TO REPLACE PARTS THAT ARE VERY EXPENSIVE AND I DID THIS ONCE BEFORE (OUT OF WARRANTY) AND CAN'T SEE DOING IT AGAIN IF THIS IS NOT A FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476880September 24, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STARTED THE IGNITION AND SMOKE IMMEDIATELY EMITTED FROM UNDER THE HOOD AREA. THE CONTACT EXITED THE VEHICLE AND INSPECTED UNDER THE HOOD WHERE FLAMES BEGAN TO ERUPT. THE CONTACT EXTINGUISHED THE FIRE HIMSELF AND THE VEHICLE WAS TAKEN TO A CERTIFIED MECHANIC. THE MECHANIC ADVISED THE CONTACT THAT THE FIRE WAS CONTRIBUTED TO A DEFECTIVE FUEL PUMP HOSE. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 04V090000 (FUEL SYSTEM, GASOLINE:DELIVERY) HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE HAD NOT BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10476725September 22, 2012
ENGINE
THE CHEVY IMPALA HAD A LOSS OF COOLANT EVEN THOUGH THERE IS NO LEAK ON THE GROUND. AFTER RESEARCH ONLINE, I FOUND THE FOLLOWING: "THE 3.8-LITER V6 MAY LEAK COOLANT INTO THE ENGINE FROM THE INTAKE MANIFOLD. A NEW GASKET KIT, REVISED THROTTLE BODY NUTS, AND SEALING COMPOUND IS NEEDED." DUE TO THE NUMBER OF COMPLAINTS FOUND ONLINE PERTAINING TO THIS ISSUE, THIS SHOULD BE A RECALL FOR THIS MODEL CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474154September 6, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE FUEL GAUGE MALFUNCTIONED AND AS A RESULT, THE GAUGE INDICATED THAT WRONG AMOUNT OF FUEL IN THE GAS TANK. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 165,000 AND THE CURRENT MILEAGE WAS 167,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Impala