Chevrolet Impala Complaints (2002)

795 consumer complaints on file.

#10660637December 23, 2014
ELECTRICAL SYSTEM
2002 CHEVROLET IMPALA. PROBLEMS WITH IGNITION TURNING ON AND OFF. *TA ACCORDING TO THE INVOICE, THE SECURITY LIGHT ILLUMINATED AT TIMES. THE TECHNICIAN FOUND NO COMMUNICATION WITH THE BCM. THE BCM WAS REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667539December 21, 2014
ELECTRICAL SYSTEM
THE SECURITY PASSLOCK SYSTEM IS DEFECTIVE.THE SECURITY LIGHT COMES ON INTERMITTENTLY AFTER THE CAR IS STARTED. THE CAR WAS TAKEN TO THE DEALER FOR REPAIR IN JULY 2014, THE DEALER INDICATED A LOW BATTERY WAS THE ISSUE, REPLACED THE BATTERY WITH A NEW BATTERY(THE BATTERY REPLACED WAS A YEAR OR SO OLD).THIS DID NOT FIX THE PROBLEM. THE SECURITY LIGHT STILL COMES ON AND STALLS THE VEHICLE. IF THE LIGHT DISPLAYS AND THE CAR IGNITION IS TURNED OFF IT WILL NOT RESTART FOR 1/2 HOUR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667544December 21, 2014
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
MY MASS AIRFLOW SENSOR AND ALTERNATOR IS CAUSING MY ENGINE TO SHUT OFF ON ME ON STREETS AND INTERSTATES. A ACCIDENT HAS NOT HAPPENED YET BUT IM TRYING TO DIFFUSE THIS SITUATION BY GETTING IT FIXED. MY NAME IS [XXX] . I JUST BOUGHT THE CAR 12/7/14 WITH 88,624 MILES ON IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667085December 18, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE KEY RELEASED FROM THE IGNITION SWITCH WITHOUT WARNING. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659547December 16, 2014
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
2002 CHEVROLET IMPALA. THE KEY SWITCH BROKE ALONG WITH THE ICM MODULE AND THE CRANK AND CAM SHAFT CENSORS AND THE COMPUTER. *TA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659528December 16, 2014
ELECTRICAL SYSTEM
2002 CHEVROLET IMPALA. VEHICLE IS HAVING PROBLEMS WITH A FAULTY IGNITION SWITCH THAT HAS A TENDENCY TO SHUT OFF THE ENGINE IN THE EVENT OF HAVING AN ACCIDENT OR EVEN HITTING A BUMP IN THE ROAD. *TA THE CONSUMER STATED HIS DAUGHTER WAS DRIVING WHEN SHE HIT A BUMP IN THE ROAD AND THE VEHICLE STALLED. THE CONSUMER STATED GM'S FIX WAS NOT ADEQUATE. THE CONSUMER WAS FORCED TO PAY $300 TO REPLACE THE IGNITION . *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10658705November 17, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE KEY FAILED TO TURN AND PREVENTED THE VEHICLE FROM STARTING. THE CONTACT MENTIONED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). IN ADDITION, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD STALL. THE DEALER AND MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. UPDATED 1/7/15*CN THE CONSUMER STATED THE VEHICLE WOULD NOT START WHEN THE KEY WAS IN THE IGNITION. UPDATED 03/03/15
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654946November 14, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURE WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653411November 7, 2014
ENGINE, POWER TRAIN, STEERING
MASS AIR FLOW SENSOR MAF MALFUNCTION IF CORRODED OR DIRTY WILL CAUSE THE ENGINE TO STALL. ENGINE STALLING CAUSES LOSS OF POWER STEERING AND LOSS OF BRAKES. DISASTEROUS AT FREEWAY SPEEDS, INTERSECTIONS, OR IN ANY SITUATION REQUIRING STEERING OR BRAKING. THIS CAR MAF FAILED GOING DOWN A STEEP MOUNTAIN ROAD, THE DRIVER WAS ABLE TO STOP THE VEHICLE USING MANUAL BRAKE AND HAD IT TOWED TO THE DEALER FOR REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650472October 27, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TURN SIGNALS WORK INTERMITTENTLY. AND JUST IN THE MIDDLE OF THE WAY YOU SEE THAT YOUR TURN SIGNALS DO NOT WORK AND SOMETIMES THEY WORK! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650550October 27, 2014
ELECTRICAL SYSTEM
THE GM IGNITION SWITCH RECALL REPAIR WAS PERFORMED TODAY, AND THE KEY STILL SWITCHES ITSELF OFF OF THE "ON" POSITION BY ITSELF. ALSO THE KEY CAN BE PULLED OUT OF THE SWITCH VERY EASILY WITH THE ENGINE RUNNING. THE ONLY THING REPAIRED WAS THE PLASTIC TOP, WHICH WAS CHANGED, SO THAT IT HAS TO BE ON ITS OWN KEY RING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648100October 23, 2014
ELECTRICAL SYSTEM
2002 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO RECALL # 14350. * LD THE CONSUMER IS SEEKING REIMBURSEMENT , FOR THE STARTER HE HAD REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649205October 22, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I HAVE HAD 1 TURN SIGNAL SWITCH REPLACED DUE TO A WIRE THAT FRIED AND STARTED SMOKING CAUSING WHITE SMOKE TO COME OUT NEAR THE STEERING WHEEL. THE HIGH BEAM HEAD LIGHTS WERE STUCK ON THE ON POSITION KILLING THE BATTERY. THAT WAS LAST YEAR. THESE SWITCHES COST ABOUT 500.00 BC THEY ARE DEALER PARTS. NOW, 10/21/14 I WAS DRIVING DOWN THE ROAD AT NIGHT AND LOST MY LOW BEAM HEADLIGHTS. MECHANICS TELL ME SAME PROBLEM. I NEED ANOTHER TURN SIGNAL SWITCH REPLACED. I'VE BEEN DRIVING ON ONLY HIGH BEAMS NOW UNTIL I CAN AFFORD ANOTHER 500 BUCKS. TO EXPENSIVE FOR ME TO KEEP REPLACING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644843October 15, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644897October 15, 2014
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THERE WAS A SHORT IN THE LOW BEAM HEADLIGHTS. THE CONTACT HAD TO ACTIVATE THE HIGH BEAMS AS AN INTERIM FIX. THE VEHICLE WAS NOT INSPECTED OR DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644459October 14, 2014
ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING AND THE POWER STEERING FAILED. THE CONTACT HAD TO SHIFT INTO NEUTRAL IN ORDER TO RESTART THE VEHICLE. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644555October 14, 2014
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
TRAVELING ON A STRAIGHT RESIDENTIAL STREET AFTER CAR HAD BEEN DRIVEN ABOUT 10 MILES AND WAS AT OPERATING TEMPERATURE, I HEARD A SHORT "CHIRP" SOUND FROM THE FRONT PASSENGER SIDE OF THE CAR AT WHICH TIME THE ENGINE STOPPED RUNNING. STEERING BECAME VERY DIFFICULT AND THE BRAKE PEDAL REQUIRED SUBSTANTIAL FORCE TO STOP THE CAR. I WAS ABLE TO BRING THE CAR TO A STOP AND PUT THE CAR IN PARK. THE ENGINE RESTARTED IMMEDIATELY WITH NO PROBLEM. I WAS NOT MOVING OR TOUCHING THE KEY AT THE TIME THAT THE ENGINE TURNED OFF. I HAVE OWNED THE CAR SINCE IT WAS NEW IN NOVEMBER 2001 AND THIS IS THE FIRST TIME THAT I HAVE EXPERIENCED THIS PROBLEM. I HAVE DRIVEN THE CAR ABOUT 20 MILES SINCE THIS INCIDENT AND IT HAS NOT RECURRED AS OF YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643683October 9, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641585October 6, 2014
ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. WHILE DRIVING 30 MPH, THE ENGINE SHUT OFF AFTER DRIVING OVER A BUMP. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641654October 6, 2014
ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE KEY BECAME DISLODGED FROM THE IGNITION SWITCH WHILE THE VEHICLE WAS IN MOTION. THE FAILURE OCCURRED NUMEROUS TIMES INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 157,681. UPDATED 12/9/14*CN THE CONSUMER STATED THE KEY COULD BE REMOVED FROM THE IGNITION AT ANY TIME, AND THE VEHICLE WOULD REMAIN RUNNING. THE ENGINE HAS BEEN REBUILT TWICE. UPDATED 10/5/15*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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