Chevrolet Impala Complaints (2003)

695 consumer complaints on file.

#10873211June 8, 2016
ELECTRICAL SYSTEM
I WAS IN MY CAR MOVING FORWARD ON A STATE HIGHWAY WITH THE AIR CONDITIONING ON WHEN SMOKE STATED TO COME OUT OF THE AIR VENTS. I TURNED OFF THE AIR IMMEDIATELY, WHEN I WENT TO TURN IT BACK ON IT ONLY WORKED ON HIGH SOMETIMES. I TOOK THE CAR TO GET LOOKED AT, WHEN THEY FINISHED THE INSPECTION THEY SAID THERE WAS AN ELECTRICAL FIRE. THEY SAID THE BLOWER MOTOR RESISTOR, AND TEMPERATURE CONTROL ASSEMBLY WOULD NEED TO BE REPLACED, AS WELL AS THE AC RESISTER AND CONTROL HEAD NEEDED TO BE REPLACED AS WELL.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10872393June 3, 2016
ENGINE
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. WHILE DRIVING VARIOUS SPEEDS, SMOKE APPEARED FROM THE FRONT OF THE VEHICLE. THE CONTACT LIFTED THE HOOD AND OBSERVED OIL LEAKING FROM THE ENGINE. THE CONTACT WIPED THE ENGINE CLEAN, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE GASKET FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS APPROXIMATELY 200,040.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10864666May 12, 2016
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V400000 (ELECTRICAL SYSTEM) AND 15V701000 (ENGINE AND ENGINE COOLING). THE DEALER WAS UNABLE TO SUPPLY THE PARTS WITHIN A REASONABLE TIME FRAME SO THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE CONTACT WAS TO CHECK WITH THE MANUFACTURER TO DETERMINE IF THE PARTS WOULD BE SUPPLIED TO A DEALER TO RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863420May 5, 2016
ENGINE
THE ENGINE CAUGHT ON FIRE FROM OIL LEAK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10863114May 4, 2016
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ....UPDATED 07/05/16 *BF UPDATED 07/21/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862208April 29, 2016
ENGINE
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. WHILE DRIVING 45 MPH, A STRONG ODOR OF FUEL WAS NOTICED AND THE OIL WARNING LIGHT ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS FOR THE RECALL WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860918April 22, 2016
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION FOR THE ENGINE AND ENGINE COOLING. THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME SO THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS UNABLE TO DETERMINE WHEN THE PARTS WOULD BE SUPPLIED TO THE DEALER. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 06/14/16*LJ THE VALVE COVER GASKET AND TRQUE BOLTS WRER REPLACED. UPDATED 06/27/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860682April 21, 2016
ENGINE
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT THE ENGINE GASKET FAILED AND CAUSED ENGINE OIL TO LEAK ONTO THE RADIATIOR. THE LEAK DAMAGED THE LOWER AND UPPER INTAKE MANIFOLD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 84,693.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860503April 20, 2016
ELECTRICAL SYSTEM
FIRST WAS HAZARDOUS SWITCH DRIVING NIGHT LOST LIGHTS ON DASH AND DRIVING LIGHT,TOOK TO DEALER SHORT OUT WIRING FROM HAZARD SWITCH COST 650.00 WAS TOLD BY SERVICE REP ON GOING PROBLEM WITH IT, NEXT WAS SECURITY LIGHT COMING ON PULLED OVER ON HIGHWAY TURNED KEY OFF WOULD NOT START TOOK TO DEALER SAID HAVE ISSUES WITH IGNITION SWITCH GOING TO COST 500.00. SAID THEY KNOW THEY HAVE ISSUES. WE ARE RETIRED MILITARY, THIS IS WRONG WHEN THEY KNOW THEY HAVE ISSUES THEY SHOULD BE RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854262April 8, 2016
ENGINE
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853946April 7, 2016
ENGINE
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) HOWEVER THE PARTS TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854051April 7, 2016
ENGINE
YOUR RECALL 15757 IS INEFFECTIVE AND SOON TO BE A LAW SUIT IF SOMEONE DOES NOT TELL THE DEALER THAT THEY HAVE TO FIX THE PROBLEM NOT HIDE BEHIND THE FACT THAT THEY STILL DON'T HAVE THE PARTS. I CALLED NEWBURGH AND POUGHKEEPSIE AND THEY DON'T HAVE PARTS. I DRIVE CHILDREN IN THIS VEHICLE AND IF ANYTHING LAW SUIT WILL BE INITIATED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852724March 31, 2016
ENGINE
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852728March 31, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT THE ENGINE STALLED SEVERAL TIMES, WHILE DRIVING AT 60 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH FAILED. THE IGNITION SWITCH AND CYLINDER WERE REPLACED HOWEVER, THE FAILURE WAS NOT CORRECTED. THE VEHICLE WILL BE TAKEN BACK TO THE DEALER FOR FURTHER INSPECTION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 281,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852216March 29, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START UNTIL AFTER SEVERAL ATTEMPTS AND THE ANTI-THEFT WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE ENGINE COMPUTER WAS REPLACED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE. UPDATED 05/03/16*LJ THE CONSUMER STATED SHE WAS STRANDED ON SEVERAL OCCASIONS AND HAD TO WAIT ANYWHERE FROM 15 MINUTES TO 1/2 BEFORE THE VEHICLE WOULD RE-START. UPDATED 05/05/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851854March 28, 2016
ENGINE
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT THE ENGINE VALVE COVER GASKET FAILED CAUSING THE ENGINE OIL SPILL ON THE MANIFOLD AND EMITTED SMOKE. THE VEHICLE WAS TOWED TO THE DEALER. HOWEVER, THE DEALER ADVISED THAT PARTS WERE NOT AVAILABLE PERFORM NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE CONTACT ALSO STATED THAT THE REPAIR HAD EXCEEDED A REASONABLE TIME. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10851580March 25, 2016
ELECTRICAL SYSTEM
AFTER PUTTING KEY INTO THE IGNITION, THEN ATTEMPTED TO START THE VEHICLE, THE KEY WOULD NOT TURN. THE KEY WOULD GO IN/OUT, BUT WOULD NOT TURN TO START THE CAR. THE STEERING WHEEL WAS NOT LOCKED. AFTER 20 MINUTES OF TAPPING/SHAKING THE KEY THE IGNITION SWITCH TURNED AND THE CAR WAS ABLE TO START. FOR THE NEXT WEEK, THE KEY WAS IN/OUT OF THE IGNITION WITH TROUBLE, THEN IT HAPPENED AGAIN, STRANDING ME AT THE STORE. THIS TIME IT TOOK OVER 1 HOUR TO JAR THE KEY TO BE ABLE TO TURN/START CAR. AFTER REVIEW INTERNET REGARDING THIS ISSUE, IT SEEMS THIS IS A WELL KNOWN ISSUE WITH CHEVY IGNITION CYLINDER LOCKS. THERE ARE ALSO MANY SAME COMPLAINTS LISTED ON FILE ON THIS. REPAIR SHOP QUOTES $500 IN PARTS/LABOR TO FIX. THIS SHOULD BE A RECALL FIX. THIS VEHICLE HAS ONLY 57000 MILES AND I BOUGHT IT USED 6 YEARS AGO WITH ONLY 9500 ORIGINAL MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851169March 23, 2016
ENGINE
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS NEEDED TO PERFORM THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10845978March 10, 2016
ENGINE
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PARTS FOR THE RECALL WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10840238March 7, 2016
ENGINE
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 05/03/16*LJ UPDATED 10/20/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Impala