Chevrolet Impala Complaints (2013)

272 consumer complaints on file.

#11184567March 6, 2019
ENGINE, ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 60 MPH, THE "SERVICE STABILITRACK" MESSAGE DISPLAYED ON THE MESSAGE CENTER. THE VEHICLE LOST ACCELERATION, THE RPMS INCREASED, AND THE VEHICLE SURGED FORWARD. THE CONTACT STATED THAT THE FAILURE OCCURRED FOR APPROXIMATELY EIGHT MONTHS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184398March 5, 2019
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
I WAS IN MOTION ON A 50 MPH STATE ROAD, WHEN ALL OF A SUDDEN MY DASH STARTED DINGING AND WHEN I LOOKED DOWN IT STATED "SERVICE STABILITRAC" , AND "ENGINE POWER REDUCED". MY CAR SUDDENLY WENT DOWN TO ABOUT 40 MPH AND WOULD NOT GO ANY FASTER. IT APPEARS CHEVY HAS HAD RECALLS FOR THIS ISSUE, BUT NOT FOR MY MODEL YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166184January 10, 2019
SERVICE BRAKES, ENGINE, UNKNOWN OR OTHER
SINCE I PURCHASE THE CAR DECEMBER 2016, I HAVE HAD AN ISSUE WITH THE FRONT DRIVER WHEEL WELL. FROM A TIRE ROD, CV AXLE, WHEEL HUB, AND THE STABILITRAK OFF LIGHT. TODAY, I GET AN ENGINE LIGHT AND MY CAR SLOWED DOWN DRASTICALLY. NOW I HAVE A CHECK ENGINE LIGHT, SERVICE STABILITRAK, ENGINE POWER REDUCE, STABILITRAK OFF AND TRACTION OFF!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164947January 7, 2019
VISIBILITY/WIPER
BLEND DOOR ACTUATORS FAIL TO OPERATE CORRECTLY WHILE DRIVING VEHICLE ON THE HIGHWAY CHANGING CABIN TEMPERATURE DRASTICALLY LOSING VISIBILITY OF FOGGED UP WINDSHIELD AND CRASH OCCURS.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11164149December 31, 2018
AIR BAGS, ELECTRICAL SYSTEM
"TAKATA RECALL" MY VEHICLE IGNITION SWITCH HAS WENT OUT AND MY " SERVICE AIR BAG " LIGHT HAS CAME ON AS WELL. I SEARCHED MY VIN NUMBER ON THIS SITE AND "0 RECALLS" SHOWS UP AS A RESULT. HOWEVER ITS HARD TO BELIEVE THAT THE EXACT SAME PROBLEMS THAT WAS ONCE RECALLED ARE BOTH IN TACT ON MY VEHICLE. IN ADDITION TO, I RECENTLY SEARCHED "IGNITION SWITCH RECALL" ON THE RECALL LIST AND "CHEVY IMPALA 2013 " CAME UP AS RESULT AND THAT IS CURRENTLY THE VEHICLE IM DRIVING AND THAT IS THE PROBLEM IM HAVING. I REACHED OUT THE DEALERSHIP AND THEY INFORMED SAID MY VEHICLE ISN'T LISTED FOR RECALLS HOWEVER LIKE STATED BEFORE I HAVE THAT SAME VEHICLE WITH THE SAME PROBLEM AND NOTHING CAN BE DONE. TO ADD MORE INFORMATION DEALERSHIP EVEN INFORMED THAT THE RECALL HAS EXPIRED BUT THE PROBLEM HAD JUST BEGUN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156971December 8, 2018
ELECTRONIC STABILITY CONTROL (ESC), EXTERIOR LIGHTING
PASSENGER SIDE LOW BEAM HEADLIGHTS GOES OUT EVERY TWO WEEKS. I HAVE HAD EVERYTHING DONE STILL STOP WORKING. ALSO ABS SYSTEM CONTINUES TO LIGHT UP AND BRAKES ACT UP .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152635November 19, 2018
POWER TRAIN
THE AIR CONTROL KNOB MAKES A TICKING SOUND. IT DOES WHEN YOU OPEN THE CAR DOOR OPENS, IF THE WIND SHIFTS, OR WHEN YOU ARE ADJUSTING THE TEMPERATURE IN THE CARR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128666September 11, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
WAS TRAVELING ALONG AND I THINK I HAD JUST COMPLETED A LEFT HAND TURN WHEN THE CAR DINGED. I LOOKED AT THE DASH AND THREE MESSAGES POPPED UP, "SERVICE STABILITRAK", "SERVICE BRAKE ASSIST", "SERVICE TRACTION CONTROL" AND THE ABS LIGHT COMES ON AND THE TRACTION OFF LIGHT SHOWS UP. HAPPENS QUITE FREQUENTLY HAVE HAD IT FIXED AT LEAST ONCE ON THIS VEHICLE AND ALSO ON MY 2012 IMPALA BEFORE IT WAS TOTALED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128275September 8, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING AND USUALLY MAKING HARD TURN AND BRAKING THE SERVICE STABILITRAK, TRACTION CONTROL, BRAKE ASSIST MESSAGES APPEAR ALL AT THE SAME TIME AND THE ABS LIGHT TURNED ON. HAD DIAGNOSTICS CHECKED ON IT AND FOUND CODE FOR FRONT RIGHT WHEEL BEARING AND POSSIBLE ABS SENSOR. HAD THE WHEEL BEARING AND HUB ASSEMBLY REPLACED BY PROFESSIONAL AUTO REPAIR SHOP. DROVE HOME AND AS RETURNING HOME, MADE LEFT TURN AND BRAKED AND FELT THE BRAKES SLIGHTLY LOCK UP. HIT GAS AND ALL LIGHTS AND MESSAGES REAPPEARED. SERVICED AT 87,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122960August 28, 2018
SERVICE BRAKES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE DRIVING 40 MPH AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE FAILED TO STOP. IN ADDITION, THE TRACTION CONTROL AND ABS WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT HE HAD TO APPLY EXCESSIVE FORCE TO THE BRAKE PEDAL TO STOP THE VEHICLE. THE CONTACT WAS ABLE TO CONTINUE DRIVING AT A LOW SPEED TO HIS RESIDENCE. THE CONTACT CALLED ALAMO CITY CHEVROLET AT (210) 987-2134 (LOCATED AT 9400 SAN PEDRO AVE, SAN ANTONIO, TX 78216) AND WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115801August 5, 2018
STEERING
THERE IS A RUBBING NOISE ON THE FRONT DRIVERS SIDE EVERY TIME I MAKE A LEFT TURN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114961July 31, 2018
ELECTRONIC STABILITY CONTROL (ESC)
IN 2016 I WAS DRIVING TO WORK WHEN THE CHECK ENGINE LIGHT, TRACTION CONTROL LIGHT, ABS LIGHT, SERVICE STABILITRACK LIGHT AND SERVICE BRAKE ASSIST LIGHT CAME ON ALL AT THE SAME TIME. I TOOK IT TO CHEVY DEALER AND THEY CLAIMED MY CAR WAS MISFIRING, ALONG WITH THE LEFT WHEEL HUB, AND A TUNE UP. LONG STORY SHORT, IN THREE MONTHS I SPENT ABOUT $3000 ON SOMETHING THAT IS CONTINUING TO HAPPEN. BUT THE DIFFERENCE IS NOW IT FEELS LIKE MY BRAKES SLIP WHEN THE LIGHTS COME ON. AND THEY COME ON AND OFF AND ON AND OFF..I COULD JUST HAVE TURNED THE CAR ON AND THE LIGHTS ARE DINGING. I TRIED TO SEE IF GENERAL MOTORS WILL HELP ME, AND OF COURSE THEY CANNOT DO ANYTHING. AS I READ THROUGH ALL OF THESE COMPLAINTS, IT MAKES ME FEEL LESS CRAZY SINCE EVERY TIME I TAKE IT TO A SHOP THE DIAGNOSTIC MACHINE DOESN'T PICK UP ANY CODES. THIS NEEDS TO BE A RECALL BEFORE SOMEONE GETS HURT. AND GENERAL MOTORS NEEDS TO DO BETTER IN MAKING THEIR CONSUMERS HAPPIER WITH THEIR PRODUCTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112155July 18, 2018
SUSPENSION:FRONT:WHEEL BEARING
TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE THE CONTACT'S VEHICLE WAS MAKING A LEFT TURN, AN ABNORMAL GRINDING SOUND WAS HEARD AND THE VEHICLE HESITATED. IN ADDITION, THE ABS AND SERVICE STABILITRAK WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRONT DRIVER SIDE WHEEL BEARING HUB WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS RETURNED TO THE INDEPENDENT MECHANIC AND THE HUB WAS REPLACED AGAIN; HOWEVER, THE FAILURE PERSISTED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 49,000. THE VIN WAS NOT PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103905June 25, 2018
ELECTRICAL SYSTEM
ACTUATOR FAILS UNDER DASH CAUSING A/C TO FAIL IN THE ARIZONA DESERT. THIS IS THE 4 OR 5TH-TIME CHEVROLET HAS REPLACED UNDER MY EXTENDED WARRANTY AND THEY CLAIM IT IS A COMMON PROBLEM WITH NO RECALL AS IT IS NOT SAFETY RELATED. A/C FAILURE IN THE ARIZONA DESERT IS DEFINATLY A SAFTY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103593June 23, 2018
UNKNOWN OR OTHER
SECOND COMPLAINT ORIGINAL NHSTA REFERENCE # 1128286 FILED ON 8/17/2017RANDIMLY THE ABS AND TRACTION CONTROL LIGHT COMES IN EVEN WHEN TRACTION CONTROL IS OFF. WHEN TURNING THERE IS A LOUD GRINDING NOISE THE CAR ALSO HESTITATES AND LOOSES POWER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103594June 23, 2018
UNKNOWN OR OTHER
SECOND COMPLAINT. FIRST COMPLAINT WAS FILED ON 8/17/2117 NHSTS REFERENCE # 1128287. THE CAT RANDOMLY THE ABS AND TRACTIONCONYROL LIGHT COMES ON EVEN WHEN TRACTIONCONYROL IS OFF IT THEN MAKE A GRINDING SOUND WHEN MAKING TURNS AND LOOSES POWER AND HESITATES. IT JUST RANDOMLY DOES THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100403June 7, 2018
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
MY VEHICLE HAS 66,000 MILES ON IT. I AM TAKING IT IN FOR THE 3RD TIME DUE TO THE SERVICE STABILITRAK AND SERVICE ABS WARNING. THE CAR MAKES A GRINDING NOISE IN THE FRONT END WHEN TURNING (USUALLY LEFT) OR WHEN SHIFTING FROM REVERSE TO DRIVE. THE FRONT SPEED CONTROL HUB HAS BEEN REPLACED TWICE TO SUPPOSEDLY CORRECT HIS PROBLEM. HOWEVER, SINCE IT IS HAPPENING AGAIN, I AM RELATIVELY CERTAIN THAT THE HUB WILL NEED TO BE REPLACED A THIRD TIME. THAT IS UNACCEPTABLE IN A VEHICLE WITH ONLY 66,000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099131June 1, 2018
ELECTRONIC STABILITY CONTROL (ESC)
LAST YEAR I TOOK MY CAR TO CHEVY AND THEY TOLD ME THAT NOTHING WAS WRONG AND THAT THEY CAN NOT REPLICATE THE GRINDING NOISE OR SEE THE STABILITRAK LIGHT ON. A YEAR LATER AND IT IS GRINDING MORE AND THE STABILITRAK LIGHT STAYS ON. IS THERE A RECALL FOR THIS? I HAVE KEPT MY CAR UP ON TUNE UPS AND OIL CHANGES, BUT THIS STABILITRAK ISSUE IS GETTING MORE AND MORE ANNOYING EACH DAY AND THAT GRINDING NOISE DOES NOT SOUND GOOD AFTER I WAS TOLD IT WAS NOTHING TO WORRY ABOUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097995May 25, 2018
UNKNOWN OR OTHER
2013 CHEVY IMPALA LTZ HAS TO MANY ISSUES WITH UNDER DASH DOOR AGIGATOR CENSORS 2TIMES ON THIS CAR AND NOW ABS AND TRACKSTABLIZER LIGHTS COMING ON AND IT MAKES A GRINDING NOISE WHEN TURNING THE WHEEL TO THE LEFT WAS DRIVING AND THE LIGHTS CAME AND CANT GET THEM TO GO OFF EVEN AFTER RESETTING THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097648May 23, 2018
ELECTRONIC STABILITY CONTROL (ESC)
WHEN I BACK-UP I HEAR A GRINDING NOISE THEN THE ABS AND SERVICE STABILITRACE WARNING INDICATORS ILLUMINATES RED ON THE DASHBOARD; THIS IS THE SECOND TIME HAPPING TO THIS CAR THE FIRST THE DEALER REPAIRED THAT WAS ABOUT 30,000 MILES AGO REPLACED THE WHEEL BEARINGS, WORKED FOR A WHILE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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