Chevrolet Impala Complaints (2009)

824 consumer complaints on file.

#10586777May 6, 2014
ENGINE
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THERE WAS A SUDDEN LOSS OF ENGINE POWER AS THE REDUCED ENGINE AND THE SERVICE TRACTION STABILITY SYSTEM WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 8,337.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586860May 6, 2014
ELECTRICAL SYSTEM
THERE IS A CLICKING SOUND COMING FROM THE A/C OR DASH AREA OF THE VEHICLE. IT CLICKS FOR ABOUT 5 MINUTES AND THEN GOES AWAY. IF YOU TRY CHANGE THE TEMPERATURE, IT STARTS AGAIN. I HEARD MANY OTHER IMPALAS HAVE THIS SAME ISSUE. I HOPE CHEVY FIXES THIS, IT COULD CAUSE THE DRIVER TO BE DISTRACTED WHILE DRIVING AND CRASH. LUCKILY THIS HASN'T TO ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586859May 6, 2014
ELECTRICAL SYSTEM, POWER TRAIN
CAR TURNED OFF BY ITS SELF WHILE DRIVING. LUCKILY HAD ENOUGH MOMENTUM TO PARK IT. WHEN I STOPPED I PLACED THE VEHICLE IN PARK AND THE KEY WAS STUCK IN THE IGNITION AND THE SHIFTER WOULD NOT MOVE. I CONTACT MY CHEVY DEALERSHIP AND ASKED IF THIS WAS A SAFETY RECALL. IT WAS NOT. I DON'T KNOW WHY THIS IS NOT A RECALL. HAVING YOUR CAR STOP WHILE DRIVING IS INCREDIBLY DANGEROUS. CONSIDERING THAT MY POWERSTEERING AND BRAKES WENT OUT ON ME. I CAME OUT OF THIS WITHOUT INJURY BUT I WHAT IF SOMEONE WAS GOING AROUND A CURVE OR DRIVING IN DANGEROUS CONDITIONS. I REALLY HOPE CHEVY TAKES RESPONSIBILITY FOR THIS AND RECALL OR IN MY CASE REIMBURSE OWNERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586118May 2, 2014
ENGINE AND ENGINE COOLING, POWER TRAIN
WAS DRIVING DOWN THE HIGHWAY AND THEN ALL OF A SUDDEN THE TRACTION LIGHT CAME ON THEN I LOST COMPLETE POWER WHILE ON THE INTERSTATE GOING AT A SPEED OF 70MPH. I WAS IN THE FAR LEFT LANE AND HAD COMING TRAFFIC BEHIND ME. THE CAR COMPLETELY SHUT DOWN CAUSING ME TO LOSE ALL POWER ALMOST REAR ENDED AND TRYING TO MAKE MY WAY OVER CUTTING IN FRONT OF CARS SO THAT I WOULD NOT BE IN THE MIDDLE OF THE EXPRESSWAY WITH ON COMING TRAFFIC. WAS ABLE TO MAKE OVER TO THE MEDIAN AND THOUGHT IT WAS SOMETHING ELSE. SO THEN I WAITED THERE FOR 20 MIN UNTIL MY FRIEND ARRIVED TO HELP ME AND THE CAR CRANKED UP AND DROVE LIKE NOTHING WAS WRONG. SO I STARTED DRIVING AGAIN AND WITHIN 45 IT HAPPENED AGAIN. I WAITED A FEW MINS AND IT CRANKED UP. ABOUT A WEEK OR TWO LATER IT HAPPENED AGAIN AND HAS BEEN HAPPENING MORE. I DON'T MAKE MUCH MONEY AND DON'T HAVE IT TO TAKE TO A MECHANIC AND ITS MY ONLY SOURCE OF TRANSPORTATION. PLEASE LET ME KNOW IF THIS IS SOMETHING THAT HAS A RECALL. I HAVE SEEN AND READ THIS HAPPENING TO OTHER CARS IM WONDERING IF THEY MISSED A YEAR OR SOMETHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584865May 1, 2014
SEAT BELTS, AIR BAGS
2009 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO THE SEAT BELT RECALL NOTICE. *SMD THE CONSUMER STATED THE WARNING LIGHT FOR THE READINESS AIR BAG FOR THE DRIVER SEAT BELT AS WELL AS THE AIR BAG LIGHT ILLUMINATED. THE DEALER INFORMED THE CONSUMER, ONLY THE ANCHOR WAS APART OF THE RECALL, AND IT WOULD COST$400 TO REPLACE THE SENSOR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585664April 30, 2014
AIR BAGS
TL-THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE PASSENGER AIR BAG LIGHT ILLUMINATED THAT THE AIR BAG WAS OFF WHEN A PASSENGER WAS IN THE FRONT SEAT. THE VEHICLE WAS TAKEN TO THE DEALER WHO INDICATED THAT THE AIR BAG CONTROL MODULE NEEDED TO BE REPLACED TO REPAIR THE VEHICLE. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 41,253. RG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584785April 25, 2014
AIR BAGS
WHEN I MAKE A RIGHT OR LEFT TURN MY SERVICE AIRBAG LIGHT COMES ON.. WHEN I GET IN THE CAR TO START IT UP ITS A LOUD TAPPING NOISE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584203April 22, 2014
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE REAR DEFOGGER FAILED TO FUNCTION PROPERLY. THE CONTACT MENTIONED THAT AFTER INSPECTING THE VEHICLE, HE NOTICED THAT THE WIRING HARNESS THAT SUPPLIES POWER TO THE REAR DEFOGGER WAS MELTED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583858April 21, 2014
ELECTRICAL SYSTEM:IGNITION
MY KEY KEEP GETTING STUCK IN THE IGNITION. AFTER A COUPLE OF TRIES OF WIGGLING IT OUT, IT CAME OUT. BUT WHEN I'D GONE HOME FOR THEN END OF THE DAY MY KEY WOULDN'T COME OUT AT ALL ! I HAD TO LEAVE MY KEY PARTIALLY STARTED BECAUSE THE KEY WOULDN'T COME OUT. SO MY BAD DIES, ALARM NOT WORKING AND NOT TO MENTION I WAS 4MTHS PREGNANT AND I KEPT DRIVING AROUND AS I SPOKE WITH A GM REP AND ONSTAR REP HOPING EVENTUALLY THE KEY WILL COME OUT BUT IT DIDN'T. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583320April 17, 2014
ELECTRONIC STABILITY CONTROL (ESC)
WHEN I DRIVE ALL OF A SUDDEN THE CHECK ENGINE LIGHT COMES ON WITH A REDUCED ENGINE POWER WARNING AND A MESSAGE TO CHECK STABILTRACK. AFTER THREE OR FOUR SHUTTING ENGINE OFF AND RESTARTING THE CAR THE LIGHT GOES OFF FROM ANYWHERE TO 3 OR 4 DAYS TO MAYBE A MONTH OR SO. IT IS INTERMITTENT. THE DEALER SAYS IT HAS NEVER HEARD OF THAT HAPPENING AND I CAN'T BELIEVE THAT. MY CAR HASN'T STALLED AS OF YET BUT I AM CONCERNED OF THE SAFETY OF MY PASSENGERS AND MYSELF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584829April 12, 2014
ENGINE AND ENGINE COOLING, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
I WAS DRIVING MY 2009 CHEVY IMPALA TRAVELING AT ABOUT 45-50 MPH WHEN THE "REDUCE ENGINE POWER" MESSAGE CAME UP FOLLOWED BY "CHECK TRACTION CONTROL". THE CAR THEN BECAME SLUGGISH AND SLOWED DOWN TO ABOUT 15-20 MPH. IT THEN SHUT OFF WITHOUT WARNING AND IT SEEMS AS THOUGH THE POWER STEERING WENT OUT. I HAD MY DAUGHTER IN THE CAR WITH ME AND THANK GOD TRAFFIC WAS LIGHT BECAUSE WITH THAT HAPPENING IT WAS AN ACCIDENT WAITING TO HAPPEN. I AM CONCERNED BECAUSE IT SEEMS LIKE THIS HAS BEEN A COMMON PROBLEM WITH THIS CAR FOR A FEW YEARS AND THERE HAS NOT BEEN A RECALL YET. IS GM WAITING FOR SOMEONE TO DIE. NO ONE SEEMS TO BE ABLE TO PINPOINT WHAT THE PROBLEM IS AND I DON'T THINK IT'S FAIR THAT SOMEONE HAS TO PAY MONEY TO FIX WHAT MAY BE A PROBLEM. SOMETHING NEEDS TO BE DONE BECAUSE THIS IS NOT SAFE AT ALL. I SEE A LOT OF IMPALAS IN MY TOWN AND IT'S SCARY TO THINK THAT AT ANY TIME THIS CAN HAPPEN TO ANY ONE OF THOSE CARS, MINE INCLUDED, AND SERIOUSLY HURT OR KILL SOMEONE. GM NEEDS TO STEP UP AND DO THE RESPONSIBLE THING FOR THE PEOPLE WHO INVESTED THEIR MONEY IN THE GM BRAND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579402April 12, 2014
ELECTRICAL SYSTEM
NEWLY PURCHASED CAR AND CHILD LOCKED HIMSELF IN CAR AND WHEN I TRIED TO UNLOCK CAR WITH KEY FOB DOORS WOULDN'T UNLOCK DUE TO AN ISSUE THAT A LOT OF THESE CARS ARE HAVING WITH THE ACTUATOR. I DID A LOT OF RESEARCH AND FOUND THAT THERE ARE TONS OF THESE CARS HAVING THE SAME ISSUE. I WAS ABLE TO QUICKLY GET THE DOOR UNLOCKED WITH THE KEY BUT THEN HAD TO CLIMB OVER THE SEAT TO GET THE BACK DOOR UNLOCKED... GOD FORBID I HAD TO RELY ON MY KEY FOB TO SAVE MY LIFE SOMEDAY! *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578174April 8, 2014
AIR BAGS
AIR BAG WARNING LIGHT ON. DEALER SAYS THE SEAT BELT NEEDS TO BE REPLACED DUE TO A BAD SENSOR IN IT. I WAS TOLD THEY SEE THIS PROBLEM A LOT ON THIS MODEL. I HAVE ALSO BEEN TOLD THE BAGS WON'T DEPLOY IN AN ACCIDENT UNLESS THIS IS FIXED. I SIMPLY CANNOT AFFORD IT AND THE CAR IS OUT OF WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577343April 4, 2014
VEHICLE SPEED CONTROL, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE ENGINE WARNING INDICATOR ILLUMINATED THEN THE ENGINE STALLED. THE VEHICLE WAS ABLE TO BE RESTARTED 20 MINUTES LATER. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN DETECTED THAT THE ACCELERATOR PEDAL, ACCELERATOR POSITION SENSOR CONNECTOR, AND FUEL VENT SOLENOID WAS FAULTY. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576275April 1, 2014
AIR BAGS
AIR BAG LIGHT APPEARS ON DASH. TOLD IT WAS A WEIGHT SENSOR IN PASSENGER SEAT. VERY EXPENSIVE TO FIX. ALSO HAVE ANOTHER CHEVY SAME THING IS HAPPENING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576408April 1, 2014
STEERING
SINCE I BOUGHT THE CAR IN 2011 USED WITH 23,000 MILES ON I HAVE HAD TO HAVE TWO NEW RACKET PINION STEERING MOTORS/(UNITS) REPLACED AND IF I'M NOT MISTAKEN IT APPEARS A THIRD IS ON IT'S WAY.. THIS IS NOT IN ANY WAY THE CAR IS BEING DRIVEN. THIS IS A FLAW THAT COULD ALSO CAUSE A DANGEROUS SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575068March 27, 2014
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, ENGINE
I WAS DRIVING ON THE FREEWAY AT APPROXIMATELY 70MPH, MY CHECK ENGINE LIGHT CAME ON. ABOUT 5 SECONDS LATER, MY SERVICE TRACTION CONTROL CAME ON. AS I KEPT DRIVING, I LOST POWER TO MY ENGINE. FINALLY, MY ENGINE WAS DISABLED AND I COULDN'T DRIVE ANYMORE. LUCKILY, I WAS ABLE TO PULL OVER. AFTER 5 MINUTES, I WAS ABLE TO START UP MY CAR. I REPLACED THE THROTTLE BODY, BUT MY CAR STILL KEEPS DOING THIS. THIS IS VERY UNSAFE. GM NEEDS TO RECALL ITS CARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574223March 23, 2014
ENGINE, VEHICLE SPEED CONTROL, STEERING
I WAS DRIVING HOME ON THE FREEWAY AT ABOUT 70 MPH AND THE SERVICE ENGINE LIGHT WENT ON WITH IT SAYING "REDUCED ENGINE POWER" ON DISPLAY. ABOUT 10 SECONDS LATER I COULD NOT ACCELERATE, THE CAR BEGAN TO START SLOWING DOWN AND I LOST ABILITY TO MANEUVER THE STEERING EASILY AS THE STEERING WHEEL LOCKED UP. I WAS ABLE TO PULL OFF ON THE SIDE OF THE FREEWAY AND I HAD TO TURN THE CAR OFF AND WAIT ABOUT 10 MINUTES FOR THE PROBLEM TO CLEAR UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574224March 23, 2014
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
TRIED TO LOCK DOORS WITH KEY FOB AND BOTH REAR DOORS AND SOMETIMES PASSENGER SIDE WOULD NOT LOCK. ATTEMPTED TO LOCK FROM INSIDE VEHICLE AND WOULD STILL NOT LOCK OR UNLOCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573951March 21, 2014
ELECTRICAL SYSTEM
KEY STUCK IN IGNITION AND WILL NOT RELEASE. REPAIRED TWICE UNDER WARRANTY PROBLEM STILL PERSISTS. NUMEROUS COMPLAINTS ON INTERNET. GM HAS INTERNAL KNOWLEDGE OF ISSUE WITH PROPOSED WORKAROUND WHICH DOES NOT REMEDY THE ISSUE. THIS IS A POOR DESIGN. FREE STANDING CABLE IN SHIFT COLUMN MOVES AND BECOMES PINCHED OR SOLDER COMES LOOSE FROM HARNESS NOT ALLOW KEY TO BE RELEASED. VEHICLE CANNOT BE UNATTENDED DOORS CANNOT BE LOCKED LEFT STRANDED. VEHICLE IS NOW AT DEALER AND NO LONGER COVERED UNDER WARRANTY. TERRIBLE DESIGN BY GM. NOW FORCED TO PAY FOR A REPAIR WHICH WILL NOT HOLD UP AND THAT HAS ALREADY BEEN REPAIRED TWICE WELL UNDER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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