Chevrolet Impala Complaints (2009)

824 consumer complaints on file.

#11406674April 6, 2021
POWER TRAIN
POWER REDUCED TO ENGINE AND TRACTION CONTROL LIGHT COME ON AND LOSS OF POWER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404083March 21, 2021
AIR BAGS, ELECTRICAL SYSTEM
SAFTEY AIR BAG ...LIGHT COME ON AND STAYS ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402517March 11, 2021
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
GAS PEDAL HAS LAG TO IT. ALMOST EVERY TIME YOU GO TO TAKE OFF SOMETIME IT DOESN'T RESPOND TILL YOUR QUARTER WAY INTO PUSHING PETAL MUST PUSH PETAL FARTHER IN BEFORE IT WILL ACCELERATE CAUSING IT TO JERK HARD. MY FRIEND HAS SAME CAR AND PROBLEM ALSO SERVOS IN DASH FOR HEATER KEEP CLICKING AND MALFUNCTIONING AFTER MULTIPLE REPLACEMENTS, MY OTHER FRIENDS 2010 IMPALA DOES THIS AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399081March 4, 2021
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
CAR CONTINUOUSLY GETS A REDUCED POWER MESSAGE AND GOES DOWN TO 25 MPH. IN MID JANUARY DID THE SAME THING, BUT STALLED ON I90 OHIO TURNPIKE. ALMOST HIT BY A SEMI TRUCK. HAVE HAD THE CAR IN THE SHOP NO LESS THAN 5 TIMES FOR THE SAME PROBLEM. AT GM AND NON GM REPAIR SHOPS. WE HAVE HAD THIS SAME REDUCED POWER ON CITY ROADS, AND THE HIGHWAY, IT SEEMS ALWAYS WHEN IT IS WET, RAINY OR SLUSHY. IT REALLY APPEARS TO BE A WATER CAUSES THE PROBLEM. WE HAVE PAID FOR TWO SETS OF THROTTLE BODY, SPEED CONTROL SENSOR AND HARNESSES. THE PROBLEM CONTINUES TO PERSIST AND APPEARS TO BE DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395383February 9, 2021
AIR BAGS
I HAD THE PROBLEM WITH THE SERVICE AIR BAG LIGHT COMING ON AND STAYING ON. I HAD THE PROBLEM FIXED BUT I SEE THAT MY VEHICLE ISN'T UNDER RECALL. I HAD TO HAVE THE PASSENGER SIDE PRETENSIONERS ASSEMBLY REPLACED. THIS LIGHT WOULD COME ON WHEN THE CAR WAS STARTED AND STAY ON UNTIL THE CAR WAS TURNED OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388896January 19, 2021
AIR BAGS
THE SERVICE AIR BAG LIGHT IS ON AND STAYS ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387863January 13, 2021
ELECTRICAL SYSTEM, SEATS
I'VE BEEN HAVING CRAZY ELECTRICAL PROBLEMS WITH MY IMPALA 2009 WHEN I PUSH THE BUTTON TO MOVE MY CHAIR MY LIGHT FLICKERS ON AND OFF AND WHEN I START MY CAR IT SHAKES IN THE HOOD ALSO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388012January 11, 2021
SUSPENSION
2009 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO UNREPAIRED RECALLS WHICH RESULTED IN A FATAL ACCIDENT. *LD THE CONSUMER STATED THE VEHICLE WAS TRAVELING AT HIGH SPEEDS. THE DIPS IN THE ROAD, THE HIGH SPEED, THE LOADING/UNLOADING AND OF THE SUSPENSION CONTRIBUTED TO THE LOSS OF CONTROL OF THE VEHICLE. *JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
1
#11387481January 11, 2021
AIR BAGS
ON 1/2/2021 I WAS TRAVELING ON THE HIGHWAY WHEN I HAD A FRONT END CRASH AT 60 MPH AND NONE OF THE AIR BAGS DEPLOYED CAUSING INJURY TO MYSELF.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11385503December 29, 2020
STRUCTURE:BODY, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
MY CAR STARTED PUTTING AN EVERYTHING WAS DIM WHILE I WAS DRIVING THE BRAKE LIGHT AN CHECK ENGINE LIGHT BOTH WERE ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377328December 1, 2020
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
TO WHOM IT MAY CONCERN: I HAVE A 2009 CHEVY IMPALA WITH 100,000 MILES ON IT. THE 1ST TIME THIS ISSUE HAPPENED, I WAS DRIVING SLOWLY, ON A SIDE STREET, IN JULY 2019. OUT OF THE BLUE, THE FOLLOWING WARNINGS APPEARED: ENGINE POWER IS REDUCED, SERVICE STABILITRAK, SERVICE TRACTION CONTROL. IMMEDIATELY MY CAR STARTED RUNNING HORRIBLY (IT DIDN'T WANT TO GO, WAS CHUGGING, AND ALMOST FELT LIKE THE TRANSMISSION WAS SLIPPING). I PARKED IT. LATER I STARTED IT AND ALL WARNINGS WERE GONE, BUT THE ENGINE LIGHT WAS ON. . THE NEXT DAY I STARTED IT AND JUST THE ENGINE LIGHT WAS ON. 3RD DAY I STARTED IT, ENGINE LIGHT STILL ON. DROVE IT TO A SHOP,.RIGHT BEFORE I PULLED IN, THE LIGHT TURNED OFF! THEY SCANNED IT ANYWAY & SAID THAT NOTHING CAME UP. THE CAR HAS DRIVEN JUST FINE, NO WARNINGS OR LIGHTS UNTIL 11/25/2020. I WAS DRIVING ABOUT 20MPH, TURNED RIGHT ON A SIDE STREET AND ALL OF A SUDDEN ALL OF THE EXACT MESSAGES AS BEFORE CAME ON. VEHICLE IMMEDIATELY STARTED RUNNING SLOW AND "CHUGGING"AGAIN. I PARKED IT. WHEN I STARTED IT AGAIN LATER, ALL THE SAME MESSAGES WERE STILL THERE. IT'S DEFINITELY SCARY WHEN THIS HAPPENS & SINCE THE 1ST TIME IT HAPPENED, I WAS NERVOUS TO DRIVE IT FAR BECAUSE I WASN'T SURE WHEN IT MAY HAPPEN AGAIN. I WENT ON A CHEVROLET FORUM & READ THERE WAS A RECALL FOR THIS ISSUE. I WAS VERY PLEASED ABOUT THAT. I PUT IN MY VIN & IT STATED THAT THERE ARE NO RECALLS. SO I CALLED GM THIS MORNING. THE REP SAID THEY'RE AWARE OF THIS ISSUE, BUT THERE IS NOT A RECALL FOR IT. SHE THEN SAID THAT IT WOULD'VE COVERED BY SPECIAL WARRANTY BUT UNFORTUNATELY THAT WAS UNAVAILABLE AS OF APRIL 2019! HER ADVICE WAS TO TAKE IT TO A CERTIFIED DEALERSHIP AND HAVE IT CHECKED AND FIXED SOON FOR MY SAFETY! I ASKED WHY THERE ISN'T A RECALL, IF IT'S A KNOWN ISSUE AND SHE SAID I COULD TALK TO A CUSTOMER EXPERIENCE MANAGER AT THE DEALERSHIP AND MAYBE THEY COULD DO SOMETHING FOR ME. PLEASE HELP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373610November 7, 2020
AIR BAGS
CAR HAS HAD SERVICE AIR BAG LIGHT ON FOR YEARS PRIOR TO BEING INHERITED. 4 CODES WERE PULLED INLCUDING: 1. B0021 PASSENGER SEAT SIDE AIR BAG DEPLOYMENT LOOP OPEN. 2. B001B PASSENGER PRETENSIONER DEPLOYMENT LOOP 2 OPEN. 3. B001B PASSENGER PRETENSIONER DEPLOYMENT LOOP 2 HIGH RESISTANCE 4. B001B PASSENGER PRETENSIONER DEPLOYMENT LOOP 2 HIGH RESISTANCE IT APPEARS SOME 2009 IMPALAS WERE RECALLED REGARDING THE SIDE PASSENGER AIRBAG WIRING AND THIS ONE MAY BE RELATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364060October 13, 2020
AIR BAGS, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
THIS IS NOT THE FIRST TIME THIS HAS HAPPENED. ON THE HWY GOING 60MPH, ALL OF A SUDDEN MY ENGINE POWER IS REDUCED AND AIRBAG LIGHT CAME ON. THE NEXT DAY THE AIR BAG LIGHT AND ENGINE LIGHT ARE BOTH ON. WENT TO MY MECHANIC FOR AN INSPECTION (WHICH I FAILED DUE TO THE AIRBAG) AND HE INFORMED ME TO CONTACT THE DEALERSHIP FOR RECALL. I DID, ONLY TO FIND OUT THE RECALL IS CLOSED AND I CAN'T GET THIS FIXED UNLESS I COME UP WITH A LOT OF MONEY. I EXPLAINED I NEVER GOT ANYTHING FROM THE MANUFACTURER ABOUT THE RECALL. HOW CAN I GET MY CAR FIXED ON A CLOSED RECALL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353551September 7, 2020
SERVICE BRAKES, ENGINE, STEERING
I CRASHED HEADING DOWN A HILL .I CRASHED INTO A TELEPHONE POLE AFTER MY CAR SUDDENLY REVVED UP,GAINED SPEED AS I HEADED TOWARDS A TELEPHONE POLE ,WITH LOSS OF POWER STEERING ,BRAKES BECAUSE MY CAR QUIT AFTER GAINING SPEED DUE TO THE RPMS AMPING UP ON THEIR OWN AND GOING DOWN A HILL. WHEN I HIT THE POLE,THE TELEPHONE LINES SNAPPED AND I WAS TRAPPED IN THE CAR BECAUSE THEY LANDED ON MY DRIVER WINDOW AND WERE SHOOTING OUT SPARKS AS IF THEY WERE ROMAN CANDLES AND A FIRE STARTED ON THE RIGHT SIDE OF MY CAR IN SOME PINE STRAW. WHEN THE FIREMEN WAS ABLE TO GET ME OUT OF THE CAR HE CAME TO THE PASSENGER SIDE AND BY THEN I HAD TAKEN MY SEAT BELT OFF AND THE FIREMAN ADVISED ME TO GET OUT OF THE PASSENGER SIDE IF I WAS ABLE AND I TOLD HIM THAT I WAS SCARED TO LET OFF THE BRAKE BECAUSE I THOUGHT FOR SOME REASON BEING OUT OF MY HEAD THAT THE CAR WAS GOING TO ROLL IF I LET OFF THE BRAKE AND HE TOOK HIS HAND AND SLAMMED THE CAR UP IN TO PARK BECAUSE I DIDN'T EVEN REALIZE I HAD NOT PUT IT IN PARK. HE SAID YOU CAN LET YOUR FOOT OFF THE BRAKE BECAUSE IT WILL NOT ROLL AND I SAID I'M TOO SCARED .I ASKED..CAN I PUT THE EMERGENCY BRAKE ON AND HE SAID YES AND WHEN I DID IT WENT STRAIGHT TO THE FLOOR. THEN I CONTINUED TO COME OUT THE PASSENGER SIDE AND HOP TO THE SIDEWALK WITH MY FEET TOGETHER JUST IN CASE ANYTHING WAS HOT AND TO KEEP FROM GETTING ELECTROCUTIED JUST IN CASE SOMETHING WAS STILL HOT AROUND US. WHEN I WAS STRUCK BY THE AIRBAG THE AND THE SEAT BELT DID ITS JOB I SUPPOSE BUT FOR SOME REASON MY NECK WAS YANKED SO HARD THAT IT HURTS SO BADD EVERYDAY WHEN I DIDN'T GO TO THE HOSPITAL.I WAS UNAWARE OF ANY RECALLS WHEN I PURCHASED FROM A DEALERSHIP ON JAN 18 2020. THE DAY BEFORE I CRASHED WE WERE TRAVELING UPHILL &I HAD A FRIEND WITH ME THAT HELPED GRAB THE WHEEL UNTIL IT STOPPED AFTER IT REVVED UP & QUIT.I ATTEMPTED TO CRANK IT 3XS WITH SUCCESS. I WAS STUNNED AS TO WHY IT DID IT .
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0
#11351154August 25, 2020
AIR BAGS, ELECTRICAL SYSTEM
PURCHASED VEHICLE AND THE FOLLOWING DAY THE RIGHT FRONT HEADLIGHT WENT OUT AND HAD TO BE TAKEN IN FOR ELECTRICAL PROBLEM. LATER ABOUT 4 MONTHS AFTER PURCHASE THE AIR BAG IN THE FRONT PASSENGER SEAT STARTED TO MAKE A KNOCKING SOUND AND THEN STOPPED. JUST RECENTLY IT BEGAN MAKING THE KNOCKING SOUND AGAIN WHEN I OPEN MY CAR DOOR, AS WELL AS CLOSE IT. IT LASTS ABOUT 3 MINUTES AND THEN STOPS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11344300August 10, 2020
AIR BAGS
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING 50 MPH, THE AIR BAG WARNING INDICATOR LIGHT ILLUMINATED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341642July 27, 2020
SEAT BELTS
I KNOW THIS SHOULDNT BE A SAFETY ISSUE BUT ON MOST EVERY IMPALA THE AC DOES A CLICKING NOISE AND BLOWS HOT WHEN THE AC IS ON AND BLOWS COLD WHEN THE HEAT IS ON ( WHICH COULD BE A SAFETY ISSUE BECAUSE YOU CANT GET THE WINDOWS TO DEFROST) MOST PEOPLE I KNOW THEIR IMPALA DOES THIS. THIS SHOULD BE A FACTORY RECALL. WHEN THERE ARE SO MANY OUT THERE DOING THIS SAME ISSUE. THE CAR WILL NOT EVEN BE RUNNING AND THE TICKING NOISE WILL START IF YOU SHUT A CAR DOOR BESIDE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341568July 26, 2020
ENGINE
THIS HAS BEEN HAPPENING FOR SEVERAL YEARS, AND HAPPENED AGAIN YESTERDAY..... PULLED OUT ONTO 4 LANE DIVIDED HIGHWAY AND TRACTION CONTROL LIGHT CAME ON, DASH SAID "ENGINE POWER REDUCED", BUT DID NOT SEEM TO BE SIGNIFICANTLY LOW ON POWER. DROVE ABOUT 5 MILES DOWN THE ROAD, THEN CAR SUDDENLY DIED. WAS ABLE TO PULL OVER TO SIDE OF THE ROAD (WITH THREE SMALL CHILDREN IN THE VEHICLE), TRIED TO RESTART THE CAR BUT DISPLAY SAID "STARTING DISABLED, SERVICE THROTTLE". WAITED ABOUT 5 MINUTES AND CAR RESTARTED. WAS ABLE TO DRIVE HOME, NO REDUCED POWER BUT CHECK ENGINE LIGHT REMAINED ON. I HAVE SEEN MANY COMMENTS ONLINE FROM OTHERS WHO OWN SIMILAR GM VEHICLES THAT HAVE HAD SIMILAR ISSUES. WE HAVE ALSO HAD SIMILAR ISSUES WITH OUR 2011 SUBURBAN, ALTHOUGH NO STALLING. THERE SHOULD BE AN IMMEDIATE RECALL FOR ALL 2008 - 2011 GM VEHICLES TO REPAIR THIS ISSUE, MOST LIKELY ACCELERATOR PEDAL POSITION SENSOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331960July 1, 2020
ELECTRONIC STABILITY CONTROL (ESC)
WARNING SAYS ENGINE POWER DOWN. GM DEALER SAID RECALL EXPIRED FOR THROTTLE/PEDAL POSITION SENSOR. MY VEHICLE IS UNDER 100,000 MILES I NEVER RECEIVED A NOTICE OF THIS RECALL. I WOULD LIKE TO HAVE IT FIXED UNDER RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329887June 21, 2020
ELECTRICAL SYSTEM
I HAVE PAID TO HAVE ACTUATORS ON BOTH SIDES REPAIRED FROM ABOUT A MONTH AFTER PURCHASED 5-11-2012 TO 6-2020 A TOTAL OF 8 TIMES. THE LAST TIME IN DECEMBER 2029 AND IT STARTED CLICKING A FEW WEEKS AFTER REPAIR. IT STARTS CLICKING AS SOON AS I UNLOCK THE DOORS AND CONTINUES TO CLICK AFTER LOCKING DOORS. I RETIRED DUE TO HEALTH FIVE YEARS AGO AND UNABLE TO GET ANOTHER CAR. I CAN NOT AFFORD TO KEEP REPAIRING ACTUATORS. I HAVE WRITTEN TO GM AND CALLED ASKING THAT THIS BE MADE INTO SOMETHING THEY WOULD REPAIR NO CHARGE AS I HAVE SINCE TALKED WITH SEVERAL PEOPLE HAVING THE SAME PROBLEM. I HAVE TO USE THE THE CAR DRIVE MY HUSBAND TO VA FOR TREATMENTS AND DOCTOR APPOINTMENTS AND IT GET VERY WORRISOME AS I HAVE TO DRIVE 140 MILES ROUND TRIP EACH TIME. ALL I ASK IS FOR GM TO AKNOWLEDGE THIS PROBLEM AND FIX MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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