Chevrolet Impala Complaints (2007)

627 consumer complaints on file.

#10282752September 3, 2009
TIRES
BACK END OF 2007 CHEVY IMPALA SLIPS ON WATER AND SNOW, FEELS LIKE I'M ON AN ICE RINK. NEVER FELT THIS IN THE 32 YEARS DRIVING CARS. THE TIRES WEAR ON THE INSIDE AND CAMBER LOOKS WAY OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282425August 31, 2009
WHEELS, SUSPENSION
ALL 4 WHEELS ARE OUT OF ALIGNMENT CAUSING EXCESSIVE WEAR ON THE INSIDE OF ALL 4 TIRES. I BOUGHT THE VEHICLE 2 YEARS AGO AND IT HAD ONLY 14000 MILES. I BELIEVE IT WAS A RENTAL VEHICLE. I NOW HAVE TO REPLACE ALL 4 TIRES AND GET A 4 WHEEL ALIGNMENT DONE. I BELIEVE THE PROBLEM WAS CAUSED BY THE ORIGINAL MANUFACTURER (POOR QUALITY CONTROL). THE DEALER SAID IT WAS CAUSED BY THE BRAND OF TIRE ON THE VEHICLE WHICH IS NONSENSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282179August 28, 2009
STEERING
TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA WHICH WAS PURCHASED IN 2007. THERE WAS A NOISE IN THE STEERING SHAFT WHEN SHE MADE RIGHT AND LEFT TURNS. DURING A ROUTINE OIL CHANGE, THE MECHANIC DISCOVERED THAT THERE WAS A DEFAULT IN THE STEERING SHAFT AND ADVISED HER THAT UNLESS THE VEHICLE WAS REPAIRED IMMEDIATELY, THE STEERING WHEEL WOULD LOCK. THE MANUFACTURER WAS NOTIFIED. NHTSA CAMPAIGN ID NUMBER: 09E005000 WAS FOR AN AFTER MARKET STEERING SHAFT WHICH WAS NOT APPLICABLE TO HER VEHICLE. NO REPAIRS HAD BEEN MADE TO DATE TO CORRECT THE STEERING FAILURE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282181August 28, 2009
STEERING
TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA WHICH WAS PURCHASED IN 2007. THERE WAS A NOISE IN THE STEERING SHAFT WHEN SHE MADE RIGHT AND LEFT TURNS. DURING A ROUTINE OIL CHANGE, THE MECHANIC DISCOVERED THAT THERE WAS A DEFAULT IN THE STEERING SHAFT AND ADVISED HER THAT UNLESS THE VEHICLE WAS REPAIRED IMMEDIATELY, THE STEERING WHEEL WOULD LOCK. THE MANUFACTURER WAS NOTIFIED. NHTSA CAMPAIGN ID NUMBER: 09E005000 WAS FOR AN AFTER MARKET STEERING SHAFT WHICH WAS NOT APPLICABLE TO HER VEHICLE. NO REPAIRS HAD BEEN MADE TO DATE TO CORRECT THE STEERING FAILURE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280190August 12, 2009
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHENEVER THE CONTACT APPLIES THE BRAKES WHILE DRIVING DOWNHILL, SHE HEARS A THUMPING SOUND. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE ROTORS NEEDED TO BE REPLACED. THE FAILURE STILL PERSISTS. THE SPEED WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 29,000. UPDATED 10/13/09. *LJ UPDATED 10/15/09.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280054August 11, 2009
STEERING
INTERMEDIATE STEERING SHAFT. YOU CAN FEEL & HEAR THE CLUNKING/VIBRATION IN THE STEERING. I CAN ONLY IMAGINE THAT THIS WILL EVENTUALLY RESULT IN A SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280055August 11, 2009
SUSPENSION:REAR
THE REAR TIRES ARE WEARING TERRIBLY ON THE INSIDE. SIGNIFICANTLY MORE SO THAN ANY OTHER PART OF THE TIRES. I HAD A REAR END ALIGNMENT DONE ON THE CAR, AND IT WAS NO HELP AT ALL. I THEN REPLACED THE TIRES AT 40,000 MILES AND THE SAME THING IS HAPPENING. AFTER RESEARCHING, I FOUND THAT MANY POLICE IMPALA'S HAVE THIS ISSUE, BUT MINE IS HAVING THE EXACT SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279812August 9, 2009
STRUCTURE:FRAME AND MEMBERS
2008 & 2007 CHEVROLET IMPALAS. WE PURCHASED A 2007 IMPALA FROM CHARLES CHEVROLET-COLOMA, WISCONSIN IN JUNE OF 2008. IT HAD 17,000 MILES ON IT AND THE REMAINING NEW CAR WARRANTY, WE WERE TOLD. RIGHT AWAY WHEN WE GOT IT WE DIDN'T THINK IT RODE GOOD. WE TOOK IT ON VACATION IN OCTOBER AND IT STARTED TO VIBRATE VERY BAD. MY HUSBAND COMMENTED THAT WHEN WE GET BACK WE NEED TO TAKE IT IN. WE TOOK IN IT IN OCTOBER OF 2008. WE WERE TOLD THAT THE TIRES ON THE BACK OF THE VEHICLE WERE HANGING ON THREADS. THE DEALER DID REPLACE THE TIRES. AT THAT TIME WE THOUGHT WELL MAYBE A BAD SET OF TIRES. AT THAT TIME THE DEALER DID NOT BALANCE OR LINE UP THE TIRES. (WHICH THEY SHOULD HAVE) WE HAVE BEEN WATCHING THE TIRES AND NOW AT 35,000.00 MILES THE VEHICLE NEEDS NEW TIRES AGAIN. IT RIDES REALLY BAD AGAIN. WE TOOK IT IN AGAIN AND FIRST THE DEALER, LINES IT UP, IT STILL DID NOT RIDE GOOD, THEN THEY BALANCED THE FRONT TIRES (NOT THE BACK AND I DON'T KNOW WHY??) I GUESS BECAUSE THEY ARE DOING THIS AT THEIR COST AND DON'T WANT TO DO ANYTHING MORE THAN THEY HAVE TO. IT STILL DOES NOT RIDE WELL. I WORK IN A BANK AND AFTER TALKING TO ANOTHER PERSON THEY HAVE PUT 3 SETS OF TIRES ON THEIRS IN 60,000 MILES. ANOTHER PERSON HAS 35,000 MILES ON THEIR BRAND NEW 2008 AND THEY NEED NEW TIRES. AFTER BRINGING THIS TO THE ATTENTION OF THE DEALER THEY SAID THEY HAVE HAD NUMEROUS CARS IN WITH THIS PROBLEM. THEY WILL NOT DO ANYTHING ELSE FOR US. I CONTACTED GENERAL MOTORS AND THEY ALSO WILL NOT DO ANYTHING. THIS VEHICLE HAS A 100,000 MILE WARRANTY ON THE DRIVE TRAIN. MY CONCERN IS THAT THEIR IS A DEFECT IN THESE VEHICLES THAT PROPOSES A SAFETY HAZARD. SOME UNSUSPECTING CONSUMER WILL HAVE A BLOWOUT (LIKE WE ALMOST DID) AND LOSE THEIR LIFE. THERE SHOULD BE A RECALL ON THESE VEHICLES. THIS REALLY MAKES US ANGRY AS THE GOVERNMENT CAN GIVE GENERAL MOTORS ALL THIS BAILOUT MONEY , BUT THEY DON'T HAVE TO STAND BEHIND THEIR PRODUCT!!!! THE DEALER REFUSES TO GIVE US A RECORD OF THE TIRE REPLACEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276081July 8, 2009
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHILE DRIVING 15 MPH, THE VEHICLE SUDDENLY STALLED AND WOULD NOT RESTART FOR AT LEAST 15 MINUTES. AFTERWARDS, THE CONTACT HAD TO RESTART THE ENGINE TO SEE IF THE VEHICLE WAS WORKING PROPERLY. THE VEHICLE WAS TAKEN TO A MECHANIC SEVERAL TIMES, BUT THE FAILURE COULD NOT BE DIAGNOSED. THE DEALER STATED THAT THE BODY CONTROL MODULE NEEDED TO BE REPLACED. THE CONTACT BELIEVES THAT THIS IS A MANUFACTURER DEFECT AND THEY SHOULD BE RESPONSIBLE FOR THE REPAIRS. THE FAILURE MILEAGE WAS 77,000 AND CURRENT MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10270004May 26, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
AT RANDOM TIMES, STARTING FROM A STOP, MY 2007 CHEVY IMPALA LTZ CAR WILL SLOWLY ENGAGE 1ST GEAR AND THEN SUDDENLY ENGAGE WITH A STRONG JERK. ON SEVERAL OCCASIONS THIS OCCURRED WHEN PULLING OUT INTO TRAFFIC, STARTING AT A TRAFFIC LIGHT ON A WET ROAD, AND PULLING UP SLIGHT INCLINED DRIVEWAY INTO GARAGE. SEVERAL OF THESE TIMES I'VE LOST CONTROL BRIEFLY FROM MOVEMENT OF THE STEERING WHEEL, DUE TO THE UNEXPECTED POWER OF THE TRANSMISSION ENGAGING AND JERKING. THE DEALER HAS MADE MULTIPLE UNSUCCESSFUL ATTEMPTS AT REPAIRS THROUGHOUT 2008 UNTIL NOW. FROM READING ALL THE OWNER DISCUSSIONS AT EDMUNDS.COM I SEE THIS IS A COMMON PROBLEM AND A SAFETY ISSUE FOR ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266826April 27, 2009
WHEELS
TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT NOTICED THAT THE REAR WHEELS HAD EXCESSIVE TREAD WEAR. HE TOOK THE VEHICLE TO THE DEALER ON NUMEROUS OCCASIONS AND THEY REPLACED THREE REAR SETS OF TIRES AND PERFORMED THREE ALIGNMENTS. HE CALLED THE MANUFACTURER IN REFERENCE TO TSB NUMBERS 10026504 AND 10026484 (WHEELS) AND WAS INFORMED THAT THEY WOULD ONLY REPLACE THE COMPONENT ON THE POLICE AND STATE VEHICLES. THE TIRE INFORMATION WAS UNKNOWN. THE FAILURE MILEAGE WAS 23,000 AND CURRENT MILEAGE WAS 26,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266475April 23, 2009
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHILE DRIVING, THERE IS AN ELECTRICAL ISSUE WHERE THE DASH LIGHTS AND HEADLIGHT WILL FLICKER. ON A FEW OCCASIONS, THE INSTRUMENT DISPLAY WOULD ACTUALLY GO OUT FOR A SECOND, AND AT THE SAME TIME THE HEADLIGHTS WOULD DIM TO THE POINT WHERE IT IS NOT SAFE TO DRIVE AT NIGHT. THIS IS AN INTERMITTENT PROBLEM NOTED AT ALL SPEEDS, AND IS A DISTRACTION TO THE DRIVER, ONCOMING TRAFFIC, AND TRAFFIC BEING FOLLOWED! A CHEVY DEALER ACKNOWLEDGE THE PROBLEM AND IDENTIFIED IT IN TECHNICAL SERVICE BULLETIN #07-08-42-008; HOWEVER THIS IS MORE OF A SAFETY CONCERN (ESPECIALLY FOR NIGHT DRIVING) THAN AN INCONVENIENCE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265412April 15, 2009
VISIBILITY
OWN 2007 CHEVY IMPALA. BESIDES OTHER PROBLEMS, OUR FRONT PASSENGER WINDOW STARTED MAKING A BAD SCREECHING NOISE ABOUT MIDWAY DOWN. WE TOOK BACK TO DEALERSHIP AND THEY LOOKED AT IT, SAID IT WAS JUST DIRTY! CONTINUED ON, ANOTHER YEAR PASSES, STILL MAKING NOISE FINALLY I MAKE MY HUSBAND TAKE IT TO THEM AND TO FIX IT. THEY DID NOT TELL US WHAT THE PROBLEM WAS, BUT MUST OF DONE SOMETHING CAUSE IT HASN'T MADE THE NOISE SINCE. WE TOOK IT IN FOR OTHER PROBLEMS AT THAT TIME AS WELL. HOWEVER, IT HAS SCRATCHES ON THE WINDOW FROM WHERE IT WAS PUTTING PRESSURE FROM WHATEVER THAT NOISE CAME FROM, EITHER OFF TRACK OR WHATEVER, IT SCRATCHED THE WINDOW PERMANENTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265410April 15, 2009
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
WE PURCHASED OUR 2007 CHEVY IMPALA BRAND NEW JANUARY 07. SINCE THEN WITHIN A YEAR WE HAVE ALREADY REPLACED 2 TIRES THAT WERE BARE ON THE OUTSIDE PART OF THE TIRE. THE TIRE MONITOR SERVICE ALWAYS POPS ON THE DISPLAY SAYING TIRE PRESSURE OFF ALMOST DAILY. WE'VE TAKEN IT BACK TO OUR CHEVY DEALERSHIP ON SEVERAL OCCASIONS FOR THEM TO CHECK. THEY HAVE RE-SET THIS MONITORING THING SEVERAL TIMES, RE-ALIGNED THE CAR, REPLACED 2 TIRES (AT OUR EXPENSE). RIGHT AFTER THIS LAST TIME WE TOOK IT IN, THE NEXT DAY THE WARNING POPPED UP SAYING RIGHT REAR TIRE PRESSURE WAS AT 58!, I THOUGHT MY TIRE WAS GOING TO BLOW UP. PARKED IT TO GO INTO BUSINESS, WITHIN ABOUT 20 MIN CAME OUT AND STARTED AND TIRE WAS NORMAL? SEVERAL TIMES THE LIGHT FLASHES "TIRE MONITORING SYSTEM SERVICE SOON" IT RIDES VERY BUMPY EVEN AFTER REPLACING BAD TIRES AND RE-ALIGNING. WE HAVE TAKEN THIS CAR IN OVER AND OVER AND STILL NO RECALL ON THIS PROBLEM. I'M SORRY BUT THIS IS ONE OUT OF SEVERAL GM VEHICLES WE'VE HAD, AND GM IS TERRIBLE AT TAKING CARE OF THEIR CUSTOMERS WHEN IT COMES TO PROBLEMS. THIS CAR HAS 34,000 MILES ON IT, WARRANTY ENDING SOON, WE ARE NOW TRYING TO GET RID OF IT BECAUSE OF THE PROBLEMS ALREADY WITH THE TIRES, ETC. I DO NOT FEEL SAFE IN THIS CAR AND CONSTANTLY THE TIRE MONITOR FLASHES PRETTY MUCH EVERY DAY, THEN SHUT IT OFF, SOMETIMES IT GOES OFF, SOMETIMES IT DOESN'T. I DO NOT FEEL SAFE, NOR DO I FEEL THIS IS A RELIABLE VEHICLE ON A LONG ROAD TRIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263343March 28, 2009
STEERING
INTERMEDIATE STEERING SHAFT FAILURE, AGAIN. FIRST FAILURE WAS AT TIME OF PURCHASE, APROX 26,000 MILES, STEERING SHAFT WAS REPLACED. HAVE BEEN REPORTING TO DEALERSHIPS NOISES AND UNSAFE STEERING CONCERNS EVER SINCE THEN AND NOTHING HAS BEEN DONE. NOW OUT OF WARRANTY AT 46,000 MILES, STEERING SHAFT AGAIN IS NEEDING REPLACED. FURTHER INFORMATION IS AVAILABLE AT WWW.CERTIFIEDLEMON.COM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263340March 28, 2009
PARKING BRAKE
PARKING BRAKE WILL NOT HOLD IN REVERSE. DEALERSHIP AND GM STATES THIS IS "NORMAL." DOES NOT EVEN HOLD ON A SLIGHT INCLINE, AND ON SOME DRIVE WAYS THE CAR GETS STUCK IN PARK BECAUSE OF THIS. KNOWN AS "TORQUE LOCK", THE CAR WILL NOT DISENGAGE FROM GEAR BECAUSE OF LOAD ON TRANSMISSION. I HAVE TO HAVE SOMEONE ROCK THE CAR BACK AND FOURTH TO DISENGAGE TRANSMISSION. FEAR THE TRANSMISSION IS EXPERIENCING EXCESS STRESS AND MAY NOT HOLD CAUSING ACCIDENT OR INJURY TO UNSUSPECTING PEOPLE BEHIND THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263341March 28, 2009
TIRES, TIRES:TREAD/BELT
VIBRATION AND PULLING ON HIGHWAY IN SPEEDS ABOVE 60MPH. HAD TIRES ROTATED/BALANCED AND NUMEROUS ALIGNMENTS PERFORMED WITHOUT RESOLUTION. THIRD PARTY INSPECTED TIRES AND FOUND "TREAD SEPARATION" ON 3 OF THE 4 TIRES. TIRES EXHIBITED THESE PROBLEMS SINCE ABOUT 29000 MILES AND WERE REPLACED AT 36000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263342March 28, 2009
VISIBILITY
PASSENGER FRONT WINDOW MAKES SCREECHING NOISE WHEN ROLLING DOWN. OUTER SEAL WAS REPLACED MID LAST YEAR, AND WAS QUOTED AT DEALERSHIP OF BEING IN NEED OF REPLACEMENT AGAIN. WINDOW ALSO "STICKS" WHEN GOING DOWN. WINDOW ALREADY HAD LIGHT SCRATCHES PREVIOUSLY, AND THOSE SCRATCHES ARE GETTING WORSE. BELIEVE TO BE SAME FAILURE AS BEFORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262867March 23, 2009
STEERING
WHEN TURNING THERE'S A CLICKING NOISE . STEERING NOT SO SMOOTH, KIND OF ROUGH I BROUGHT IT TO THE DEALERSHIP WHERE I PURCHASED THE CAR. DEALER SAID THAT IT WASN'T A SAFETY ISSUE. AN THAT NOT TO WORRY, BUT THE CLICKING STILL OCCURS. JUST WANTING KNOW WHAT ACTION I NEED TO TAKE IN ORDER TO RESOLVE THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262433March 19, 2009
VISIBILITY:REAR WINDOW WIPER/WASHER
REAR DEFROST QUIT WORKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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