Chevrolet Impala Complaints (2007)

627 consumer complaints on file.

#10303627February 1, 2010
AIR BAGS:FRONTAL
VEHICLE WAS INVOLVED IN A FATAL CRASH. IMPACT WAS MADE WITH A UTILITY POLE WITH THE FRONT OF THE VEHICLE AND AN EARTH EMBANKMENT. THE VEHICLE THEN FLIPPED OVER END FOR END. THE AIRBAGS OF THE VEHICLE FAILED TO DEPLOY. CONTACT WAS MADE WITH GENERAL MOTORS WHO DECLINED TO EXAMINE THE VEHICLE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
1
#10303110January 29, 2010
VISIBILITY
ALL FOUR WINDOWS ON MY 2007 CHEVY IMPALA, IS GETTING BADLY SCRATCHED DUE TO THE GUIDES IT ROLLS ON OR STRIPPING INSIDE WINDOW,, LOOKS LIKE A DEFECT,, I BOUGHT THIS CAR ON DECEMBER 13 OF 2009,, AND I WOULD ALSO LIKE TO KNOW OF ANY RECALLS ON THIS VEHICLE,, AS I AM THE SECOND OWNER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10302639January 27, 2010
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS 2007 CHEVROLET IMPALA LS. SHE STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED AT VARIOUS SPEEDS. THE CHECK ENGINE LIGHT ILLUMINATED. HER INDEPENDENT MECHANIC REPLACED THE CAM SHAFT SENSOR WHICH CORRECTED THE FAILURE BRIEFLY, HOWEVER THE FAILURE PERSISTED. SHE WAS UNAWARE IF THERE WERE ANY RECALLS ON HER VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE UNDER 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10301843January 22, 2010
AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA LS. THE CONTACT WAS HIT IN THE REAR AND PUSHED INTO THE REAR OF ANOTHER VEHICLE. TWO OF THE DRIVERS SUSTAINED INJURIES. THE VEHICLE WAS NOT IN MOTION WHEN THE CRASH OCCURRED. THE FRONT AND SIDE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS 103,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10299652January 13, 2010
SUSPENSION:REAR
TL*THE CONTACT OWNS A 2007 CHEVY IMPALA. HE STATED THAT WHEN SNOW AND ICE ARE ON THE ROAD THE REAR END OF THE VEHICLE WOULD SLIDE "VERY DANGEROUSLY". WHILE DRIVING AT SPEEDS OF LESS THAN 30 MPH, THE REAR END OF THE VEHICLE WOULD SWING OUTWARD WHENEVER HE WOULD DRIVE OVER A SHEET OF ICE, SNOW OR DURING INCLEMENT WEATHER CONDITIONS. THE DEALER STATED THAT THE TIRES NEEDED TO BE ALIGNED AND ROTATED. NO REPAIRS WERE MADE TO DATE. THE FAILURE AND CURRENT MILEAGES WERE UNDER 104,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298365January 5, 2010
STRUCTURE, SUSPENSION:REAR
CAR IS TERRIBLE ON ICE,VERY UNSAFE UNDER ANY ADVERSE CONDITIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297767January 1, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION "SLIPS" THEN ENGAGES HARD. HAS PROGRESSIVELY GOTTEN WORSE. HAD TRANSMISSION SERVICE JUST ABOUT A YEAR AGO, FLUID HAS BEEN CLEAN AND FULL. I WAS MAKING A RIGHT HAND TURN AND STARTED TO GO BUT THE CAR WOULD BARELY PICK UP SPEED, THE ENGINE REVVED THEN AFTER ABOUT 3 SECONDS IT JERKED HARD AND RESUMED ACCELERATION. MY LOCAL DEALER AND GM THEMSELVES FLAT-OUT LIES ABOUT THE ISSUES WITH THIS CAR (HAS HAD ALL THE COMMON THINGS, TIRE WEAR, BAD ROTORS, MOTOR MOUNTS, WINDOW SCREECHING, STEERING NOISES, REMOTE ENTRY, YOU KNOW, TYPICAL IMPALA) SO UNLIKELY IT WILL GO TO DEALER FOR DIAGNOSIS. THEY WILL LIKELY SAY IT'S DUE TO POSITION OF THE MOON AND DIRECTION OF THE WIND. JUST HOPE THIS DOES NOT CAUSE ACCIDENT BEFORE I CAN DITCH THIS CAR OR NHTSA GETS ON GM'S CASE FOR THESE DEFECT RIDDEN CARS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297637December 31, 2009
SUSPENSION:REAR, TIRES
EXCESSIVE TIRE WARE ON REAR TIRES---NOTICED THERE WAS A PROBLEM AT 22,000 MILE'S AT 27,000 MILES CAR WOULD NOT HOLD THE ROAD .IN THE DEAD OF SUMMER CAR DROVE LIKE YOU WERE ON A LAKE OF ICE( 2007 CHEVY SS IMPALA)TALKED TO DEALERS THEY SAID NOT A REPORTED PROBLEM FOUND OUT LATER THAT WAS '!@#$%. ITS A SUSP PROBLEM .SO MUCH SO THERE IS AN AFTER MARKET KIT TO CORRECT PROBLEM HAD TO TAKE CAR TO TIRE DEALER WHERE THEY CORRECTED PROBLEM. REPORTED PROBLEM TO G.M. AND GOT MORE '!@#$%. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297652December 31, 2009
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, STEERING:COLUMN
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHEN DRIVING APPROXIMATELY 30 MPH AND TURNING THE STEERING COLUMN HE HEARDS A LOUD NOISE. ALSO THE COMPUTER WAS NOT READING THE TIRE PRESSURE OF THE TIRE ON THE REAR PASSENGER SIDE. THE VEHICLE HAS NOT BEEN TAKEN TO THE DEALER FOR INSPECTION. THE FAILURE MILEAGE WAS 27,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297703December 31, 2009
POWER TRAIN, ELECTRICAL SYSTEM
ON DECEMBER 24, 2009, AFTER PARKING MY 30 MONTH OLD 2007 CHEVROLET IMPALA LTZ ON LEVEL GROUND AT 6:30AM IN THE MORNING AND MINUS 13 DEGREES FAHRENHEIT, I ATTENDED MY MORNING WORKOUT FOR 1 HOUR. ON RETURN AND AFTER SUCCESSFULLY STARTING THE CAR I FOUND THE STICK SHIFT ACCESS BUTTON COULD NOT BE PUSHED, DESPITE FOLLOWING THE RECOMMENDED PROCEDURES, AND THE CAR WAS STUCK IN PARK. IT WAS TOWED TO THE LOCAL GM DEALER FOR $100. AFTER SIX DAYS AND $150 IN EXPENSES FOR ANOTHER CAR THE GM DEALER REPORTED THAT THE PROBLEM WAS A "BROKEN GROUND WIRE" IN THE "SHIFT LOCK SOLENOID CONNECTOR" [INSIDE THE CENTRE CONSOLE WHERE THE SHIFT LEVER IS LOCATED]. THE COST OF REPAIR WAS $137. MY INTERNET RESEARCH SHOWS THIS PROBLEM OCCURS OFTEN IN CHEVROLET IMPALAS, WHICH SUGGESTS THAT THE PROBLEM IS IN THE DESIGN AND MANUFACTURE OF THE VEHICLE. THIS PROBLEM COULD BE LIFE THREATENING IF THE PROBLEM OCCURS IN A REMOTE AREA AT THIS TEMPERATURE. I THOUGHT THIS WAS A POWER TRAIN PROBLEM SINCE THE PART ALLOWS THE TRANSMISSION TO ENGAGE, AND THEREFORE SHOULD BE COVERED UNDER WARRANTY. GM CLAIMS IT IS NOT PART OF THE POWER TRAIN. MY COMPLAINT IS THAT THE PROBLEM COULD BE LIFE THREATENING, IS A DEFECT IN DESIGN AND MANUFACTURE, AND THAT THE PROBLEM IS A POWER TRAIN PROBLEM AND THEREFORE SHOULD BE COVERED UNDER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296059December 16, 2009
STEERING
I HIT A 6 INCH CURB AT APPROXIMATELY 30 MPH. WHEN THE CAR HIT THE CURB THE STEERING KNUCKLE BROKE CAUSING THE LEFT FRONT TIRE ASSEMBLY TO COME OFF THE CAR RENDERING ME IN NO CONTROL OF THE VEHICLE. I PERSONALLY FEEL THIS BROKE TOO EASY AND SHOULD HAVE BEEN ABLE TO WITHSTAND THE IMPACT OF A 6 INCH CURB. IF THE KNUCKLE WOULD NOT HAVE BROKE I WOULD HAVE BEEN ABLE TO STAY IN CONTROL OF THE CAR AND NOT HAVE CAUSED AS MUCH DAMAGE THAT DID OCCUR FROM THE TIRE COMING OFF THE VEHICLE. THIS SITUATION COULD PUT PEOPLE'S LIVES IN DANGER AS SUCH A SMALL IMPACT CAUSES THE WHEEL TO COME OFF TAKING CONTROL AWAY FROM THE DRIVER. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10295567December 14, 2009
STEERING
INTERMEDIATE SHAFT IN STEERING SHAFT FAILED. IT CAUSED A CLUNKING OR KNOCKING FEEL AND SOUND. CHEVY DEALER SAID IT WAS A "CHRONIC PROBLEM" WITH THE IMPALA. FIXED UNDER WARRANTY. OTHERWISE IT WOULD HAVE COST ABOUT $300.00. ALSO ROTORS IN FRONT WARPED PREMATURELY. ANOTHER "KNOWN PROBLEM". POWER STEERING UNIT OR SERPENTINE BELT SQUEALS. CHEVY DEALER SAID IT'S" NORMAL" ? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294556December 4, 2009
TIRES
I PURCHASED EAGLE F1 (235/50ZR18) TIRES FROM THE CORPORATE GOODYEAR STORE IN RICHMOND, VIRGINIA ON APRIL 3, 2008. IN LESS THAN ONE YEAR, FOUR TIRES WERE REPLACED DUE TO CUPPING. I RESEARCHED THE INTERNET AND DISCOVERED OTHER COMPLAINTS ABOUT EAGLE F1 CUPPING ISSUES. NOW, TWO ADDITIONAL EAGLE F1 TIRES HAVE CUPPED. I HAVE PAID A PRORATED COST FOR FOUR ADDITIONAL TIRES, NOW TWO ADDITIONAL TIRES HAVE CUPPED. I DISCOVERED CUSTOMERS WHO PURCHASED GOODYEAR EAGLE F1 TIRES FROM TIRE RACK RECEIVED FOUR NEW TIRES AT NO COST PLUS A $100 PER TIRE PAYMENT TO OFFSET TIRE MOUNTING, FREIGHT AND BALANCING. TO DATE, I HAVE SPENT $1,995.99 FOR EIGHT EAGLE F1 TIRES WITH CUPPING ISSUES. GOODYEAR OFFERED TO REPLACE THE FOUR EAGLE F1S CURRENTLY ON MY CAR WITH FOUR NON EAGLE F1 TIRES FOR $722.00. GOODYEAR DENIES A TIRE RECALL. THE MANAGER INDICATED THE EAGLE F1S AS ONE OF GOODYEARS BEST TIRES, HOWEVER, THEY ARE NO LONGER ON DISPLAY IN HIS STORE. GOODYEAR HAS YET TO OFFER ADEQUATE COMPENSATION BASED ON THAT RECEIVED BY CUSTOMERS OF TIRE RACK, WHICH IS NOT A GOODYEAR CORPORATE STORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294195December 1, 2009
WHEELS, TIRES
I AM NOW BUYING THE 3RD SET OF REAR TIRES IN LESS THAN A YEAR. THE INSIDE TREAD WEARS DOWN TO THE WIRES EVERY 13-16,000 MILES. THE VIN ON MY CAR FALLS WITHIN THE VIN'S LISTED ON GM TSB 8032, HOWEVER THIS CAR IS NOT A POLICE CAR. GM STATES THAT I MUST BE HITTING A POTHOLE CAUSING ALIGNMENT PROBLEMS. I MUST BE HITTING THE SAME POTHOLE AT THE SAME MILEAGE ALL 3 TIMES AND IT ONLY AFFECTS THE REAR TIRES. THERE IS EXTENSIVE ANECDOTAL REFERENCES TO THIS PROBLEM ON NUMEROUS CAR COMPLAINT WEBSITES, INCLUDING NHTSA. SOMEONE IS GOING TO GET SERIOUSLY HURT IF GM IS ALLOWED TO IGNORE THIS PROBLEM. GM'S ONLY SOLUTION IS TO SELL ME ALIGNMENTS AND TIRES SINCE IT IS "MY FAULT" AND EVEN THOUGH THE PROBLEM IS IDENTICAL TO THE ISSUE NOTED BY GM IN TSB 8032, IT CAN'T POSSIBLY BE RELATED SINCE THE OTHER IDENTICAL PROBLEM ONLY HAPPENS ON POLICE AND GOVERNMENT CARS TO WHICH GM SELLS A LOT OF CARS. THE EVERYDAY INDIVIDUAL DOES NOT HAVE THE COMPLAINING POWER OF A LARGE BULK PURCHASER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291748November 13, 2009
ELECTRICAL SYSTEM:12V/24V/48V BATTERY, ENGINE AND ENGINE COOLING:ENGINE, EQUIPMENT:APPLIANCE:AIR CONDITIONER, VISIBILITY, SEATS, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CONSUMER'S 2007 CHEVY IMPALA HAS MANY ISSUES WITH BATTERY, MOTOR MOUNT, AIR CONDITIONING AND HEATING. ELECTRONIC COMPONENT. *NJ THE CD CHANGER AND DRIVER SIDE SEAT MOTOR FAILED AS WELL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291439November 9, 2009
STEERING, SUSPENSION, FUEL SYSTEM, GASOLINE
I OWN A 2007 CHEVROLET IMPALA LS. FOR SOME REASON, THERE IS A CLUNK/KNOCK IN WHEN I STEER TO THE RIGHT. AT TIMES IT HAS A TENDENCY TO LOCK UP. ALSO, THERE IS A STRONG VIBRATION THAT OCCURS WHEN I AM DOING 35 MPH OR FASTER. I DO NOT FEEL SAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285231September 25, 2009
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA. HE STATED THAT WHEN APPLYING PRESSURE TO THE BRAKE PEDAL, THE VEHICLE BEGAN TO SHAKE. THE DEALER REPLACED THE ROTORS TWICE WITHIN 10,000 MILES. NONE OF THE REPAIRS HAVE REMEDIED THE FAILURE AND THE BRAKES ARE NOT FUNCTIONING PROPERLY. THE FAILURE MILEAGE WAS 19500 AND THE CURRENT MILEAGE WAS 36335. UPDATED 10/20/09 *CN THE CONSUMER STATED THE FRONT AND REAR ROTORS WERE WARPED. UPDATED 10/22/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284862September 22, 2009
STRUCTURE:FRAME AND MEMBERS
I BOUGHT A NEW 2007 CHEVY IMPALA IN MAY 2007. HAD TO HAVE NEW TIRES IN NOVEMBER 2008 AT 14500 MILES, THEY WERE WEARING ON THE INSIDE OF THE REAR TIRES AFTER WE ROTATED THE TIRES THE FRONT PUT ON THE BACK THEY WORE ON THE INSIDE ALSO. THE WOULD ONLY PUT TIRES ON AND WE HAD TO PAY FOR TWO TIRES. HAD ALIGNMENTS, DID NOT HELP. CAN'T GET ANYTHING DONE ABOUT THIS. IT IS IN THE SUSPENSION OR SOMETHING IN THE REAR. THEY ARE WEARING AGAIN AT 22, 000 MILES. I DON'T UNDERSTAND WHY THEY CAN NOT FIX MY CAR IT IS STILL UNDER WARRANTY. THEY CAN OFFER THE 60 MONTH RETURN ON THEIR VEHICLES IF YOU DO NOT LIKE IT NOW, BUT CANNOT HONOR WHAT IS WRONG WITH MY CAR. THIS IS WRONG. YOU SHOULD MAKE THEM FIX ALL THE CARS WITH THIS PROBLEM. THE CONSUMER IS SUPPOSE TO BE PART OWNER IN THE CAR BUSINESS BUT IT STILL DOES NOT MAKE ANY DIFFERENCE. LET THEM GO UNDER, THEY ARE NOT WORTH ANYTHING ANYWAYS. USED TO BE A GOOD CAR COMPANY. WE HAVE OWNED A LOT OF THEIR CARS, BUT NO MORE. IF I EVER CAN AFFORD TO TRADE AGAIN IT WILL NOT BE A GM PRODUCT. THE CONSUMER MEANS NOTHING TO THEM ANYMORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283874September 14, 2009
TIRES, TIRES:TREAD/BELT
THE TIRES ON MY 2007 CHEVY IMPALA WEAR ON THE INSIDE AND NOT ON THE CENTER OR OUTSIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283778September 12, 2009
WHEELS, TIRES
TIRES WEARING ON INSIDE TREAD OF ALL FOUR TIRES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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