Chevrolet Impala Complaints (2003)

695 consumer complaints on file.

#10251305December 10, 2008
ELECTRICAL SYSTEM, FUEL SYSTEM, OTHER
I OWN A 2003 CHEVY IMPALA. ABOUT ONCE A WEEK FOR THE LAST MONTH, THE VEHICLE FAILS TO START. THE SECURITY LIGHT FLASHES ON THE INFORMATION PANEL INDICATING THAT THE PASSLOCK SYSTEM HAS LOCKED OUT THE FUEL SYSTEM. SPOKE TO A DEALERSHIP AND WAS TOLD THAT THE REPAIR WOULD BE TIME CONSUMING AND COSTLY. I HAVE ONLY OWNED THE VEHICLE FOR ABOUT 18 MONTHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251068December 8, 2008
EXTERIOR LIGHTING
WHILE DRIVING AT NIGHT AND CHANGING TO HIGH BEAMS, THE HEADLIGHTS WENT OUT. CONTINUAL MOVING OF THE LEVER GOT THEM TO COME BACK ON. LESS THAN A QUARTER MILE LATER, THE SAME THING HAPPENED, THIS TIME I WAS NOT TRYING TO CHANGE TO BRIGHT LIGHTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250715December 4, 2008
EXTERIOR LIGHTING
THE HEADLIGHTS GO OUT WHILE DRIVING AT NIGHT ON HIGH BEAM, ALMOST WENT OFF ROAD, IN JULY OF 2008. DO NOT DRIVE THE CAR AT NIGHT MUCH. THE LIGHTS STILL GO OUT AT NIGHT ON HIGHBEAM, DO NOT COME BACK ON FOR UP TO 40 SECONDS. HAVE STARTED TO LEAVE THE LOWBEAMS ON ALL THE TIME, HAS NOT YET GONE OUT ON LOWBEAM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249338November 19, 2008
ELECTRICAL SYSTEM
VEHICLE HAS FAILED TO START FOUR(4) TIMES. SECURITY LIGHT ILLUMINATES ALONG WITH SERVICE ENGINE SOON LIGHT TOO MANY TIMES TO COUNT. THE FAILURE WAS CORRECTED BY REPAIR AT A DEALER. PART WAS REPLACED. NO CODE CAME UP ON THE COMPUTER FOR THE CHECK ENGINE LIGHT AND WAS CHARGED FOR IT ANYWAY. PART REPLACED WAS THE BCM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246519October 23, 2008
ELECTRICAL SYSTEM
I OWN A 2003 CHEVY IMPALA. IN 2007 I BEGAN HAVING PROBLEMS WITH THE CAR DOORS NOT LOCKING AND THEN THE HORN GOING OFF WHEN I OPENED THE DOOR. A FUSE WAS BLOWING OUT SO I WAS INSTRUCTED BY ONE OF THE MECHANICS AT THE DEALERSHIP TO BUY SOME FUSES AND CHANGE THEM AS THEY GO OUT. I ALSO HAD ISSUES WITH THE CAR NOT WANTING TO START. I HAD THE CAR AT THE DEALERSHIP 6 TIMES. THE LAST TIME IT WAS BROUGHT IN VIA TOW TRUCK BECAUSE IT WOULDN'T START AT ALL. NO COMPUTER CODES EVER REGISTERED. IN EXASPERATION THEY REPLACED THE BODY CONTROL MODULE. THIS SEEMED TO "FIX" THE PROBLEM. NOW A YEAR AND A HALF LATER AND OUT OF BOTH MY WARRANTY AND EXTENDED WARRANTY WE'RE HAVING THE SAME PROBLEMS AGAIN. I'VE TAKEN IT AGAIN TO THE DEALERSHIP AND THEY DROVE IT FOR THREE DAYS. CAN'T FIND ANYTHING WRONG WITH IT AGAIN. I DROVE IT AND TODAY IT WOULDN'T LOCK AND OR START. I WAITED ABOUT 30 MINUTES AND WAS ABLE TO GET IT TO START AGAIN. THE CAR DOESN'T EVEN HAVE 80,000 MILES ON IT AND I'M SICK OF THESE PROBLEMS! THIS CAR IS NOT RELIABLE TRANSPORTATION FOR ME ANYMORE AND THE DEALERSHIP DOESN'T SEEM TO BE CONCERNED. WHY IS THERE NO RECALL ON THIS? I THINK I'M GOING TO HAVE TO GO TRADE IN MY CAR FOR SOMETHING MORE RELIABLE SINCE NO ONE CAN SEEM TO FIGURE OUT THESE ISSUES NOR REPAIR THEM! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246529October 23, 2008
ELECTRICAL SYSTEM
DRIVE CAR AND PARK AND TURN OFF. RETURN 1 HOUR TO 1 DAY LATER CAR WILL NOT START INTERMITTENTLY. ALL LIGHTS CAME ON BUT CAR WILL NOT CRANK. KEEP TRYING AND WITHIN A HALF HOUR CAR WILL START. HAVE HAD IT TOWED TO A MECHANIC IN WHICH THEY REPLACED THE STARTER AND THE OCCURRENCE HAPPENED 1 MONTH LATER. MECHANIC WANTED ME TO DROP OFF CAR AND LEAVE IT THERE UNTIL IT HAPPENS AGAIN. CAN NOT AFFORD TO HAVE MY CAR SITTING AT A MECHANIC FOR WHO KNOWS HOW LONG AND EVEN THEN THEY STILL MAY NOT KNOW WHAT'S WRONG. HAVE BEEN TO MANY ONLINE DISCUSSION BOARDS AND MANY PEOPLE HAVE THE SAME PROBLEM BUT NO KNOWN FIXES. AS OF THIS WRITING THE NO START PROBLEM HAS NOT BEEN RESOLVED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246158October 20, 2008
EXTERIOR LIGHTING
I OWN A 2003 CHEVY IMPALA AND WHILE DRIVING AT NIGHT AND WHEN I SWITCH FROM HIGH BEAMS TO LOW BEAMS MY LIGHTS GO OUT....JUST RECENTLY WHILE DRIVING ON THE EXPRESSWAY, MY LIGHT JUST WENT DARK...AFTER WORKING THE DIMMER SWITCH THEY CAME BY ON, THIS IS SCARY AND SHOULD BE A SAFETY RECALL .*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245830October 17, 2008
ELECTRICAL SYSTEM
I HAVE A 2003 CHEVY IMPALA WHICH I BOUGHT NEW IN 2003 IT HAS ONLY 40,000 MILES ON IT. IT HAS BEEN DOING STRANGE THINGS ELECTRICALLY, IT LOCKS UP WON'T START, PASSLOCK/SYSTEM LIGHTS HAVE MESSAGES LIKE SECURITY, SERVICE VEHICLE SOON. INSTALLED NEW IGNITION SWITCH, BATTERY. HAD IT SCANNED AND NO PROBLEMS DETECTED. ALWAYS HAD A GM VEHICLE, IF THIS IS HOW THEY MAKE CARS AND DON'T ACKNOWLEDGE THAT THERE ARE PROBLEMS FOREIGN VEHICLES MIGHT BE THE ANSWER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244618October 7, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
IN THE PAST SEVERAL WEEKS I HAD NOTICED THAT THE DOORS OF MY 2003 CHEVY IMPALA WERE NOT AUTOMATICALLY UNLOCKING. THIS IS SUPPOSED TO OCCUR WHEN GEARSHIFT IS MOVED INTO PARK POSITION. AT THE TIME I DID NOT VIEW THIS AS IMPORTANT. IN THE LAST SEVERAL DAYS I HAVE NOTICED THAT MY CAR WOULD NOT START AT VARIOUS TIMES OF THE DAY. ON INSPECTION, I NOTICED THAT EVEN THOUGH THE GEARSHIFT WAS IN THE PHYSICAL POSITION FOR PARK, THE DASH INDICATOR DID NOT INDICATE "P" ON THE DISPLAY. I MOVED THE GEARSHIFT INTO THE NEUTRAL POSITION AND THE VEHICLE STARTED. TODAY, WHILE PARKING THE VEHICLE ON AN INCLINE I MOVED THE GEARSHIFT TO THE PHYSICAL PARK POSITION BUT AGAIN THE DASH INDICATOR DID NOT SHOW THE "P" FOR GEARSHIFT POSITION. AFTER REMOVING MY FOOT FROM THE BRAKE, THE VEHICLE BEGAN TO ROLL DOWN THE INCLINE. I REAPPLIED THE BRAKE AND FIDGETED WITH THE GEARSHIFT LEVER AND EVENTUALLY THE DASH INDICATOR EVENTUALLY SHOWED "P" INDICATING THE VEHICLE WAS IN PARK. ON REMOVING MY FOOT FROM THE BRAKE, THE VEHICLE REMAINED STATIONARY. THERE APPEARS TO ME TO BE SOME MALFUNCTION WITH THE SWITCH SENDING THE GEARSHIFT POSITION INDICATION TO THE TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244664October 7, 2008
STEERING, AIR BAGS, AIR BAGS:FRONTAL
IT WAS RAINING, CAR STARTED TO SKID TO THE RIGHT, STEERED LEFT TO CORRECT, LOST CONTROL AND STRUCK A TREE HEAD ON. SERIOUS INJURIES TO BELTED DRIVER. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10244574October 6, 2008
ELECTRICAL SYSTEM
SOMETIMES WHEN YOU GO OUT TO START THE VEHICLE, IT WILL NOT START. HAVE BEEN TOLD THAT THEY HAVE A PROBLEM WITH THE ANTI-THEFT SYSTEM ON THESE VEHICLES, I CAN BELIEVE THIS SINCE THE SECURITY LIGHT DOES NOT FLASH WHEN THE PROBLEM OCCURS. THIS IS VERY TROUBLING SINCE IT CAN HAPPEN AT ANY TIME, YOU NEVER KNOW IF YOU WILL GET THE CAR TO START. SOMEONE SHOULD MAKE GM OWN UP TO THIS PROBLEM AND GET IT FIXED, AS I AM SURE IT IS NOT JUST ON MY VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244386October 4, 2008
EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES, ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
I HAVE A 2003 CHEVY IMPALA AND THE SECURITY LIGHT KEEPS GOING ON WHEN I DRIVE OR A FEW MINUTES AFTER SOMETIMES IT WONT START TOO. HAS NEW FUEL PUMP,FILTER,COMPLETE TUNE UP, EVERYTHING IS UP TO DATE ON MY CAR BUT THE SECURITY LIGHT WILL STILL COME ON. I HAVE HEARD PLENTY OF COMPLAINS AND THEY ALL LEAD DOWN TO THE " PASSLOCK SYSTEM" SO FAR NO ONE CAN FIGURE IT OUT. THEY SAID THE IGNITIONS WIRE MUST BE SOLDERED DIRECTLY TO THE PASSLOCK SENSOR? BUT I DON'T REALLY KNOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10243029September 22, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
WE BOUGHT MY SON A 2003 CHEVY IMPALA, THE SPEEDOMETER HAS QUIT FUNCTIONING ALL OF THE SUDDEN. SOMETIMES IT WORKS AND SOMETIMES IT DOES NOT. HE DRIVES OVER TWO HOURS BACK AND FORTH TO COLLEGE AND I FEEL IT IS QUITE A SAFETY ISSUE AND CHEVY WILL DO NOTHING ABOUT IT. I HAVE READ MANY COMPLAINTS FROM PEOPLE WITH THE SAME ISSUE AND FEEL THIS SHOULD BE A RECALL! I DON'T HAVE $500.00 FOR THE REPAIR WHICH MANY OTHER PEOPLE HAVE HAD TO PAY! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242698September 17, 2008
EXTERIOR LIGHTING, ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:COOLING SYSTEM
TL*THE CONTACT OWNS A 2003 CHEVROLET IMPALA. IN AUGUST OF 2007, WHILE DRIVING APPROXIMATELY 25 MPH, THE TURN SIGNALS FAILED. IMMEDIATELY FOLLOWING THIS INCIDENT, WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE OVERHEATED. THE CONTACT PULLED TO THE SIDE OF THE ROAD, LIFTED THE HOOD, AND NOTICED SMOKE RISING FROM THE ENGINE. SHE TOOK THE VEHICLE TO A LOCAL REPAIR SHOP AND THE MECHANIC INFORMED HER THAT THE RADIATOR WAS CRACKED AND NEEDED TO BE REPAIRED. THE REPAIRS WERE MADE, BUT THE VEHICLE OVERHEATED AGAIN MONTHS LATER. IN AUGUST OF 2008, BODY WORK WAS PERFORMED ON THE VEHICLE AND AFTERWARDS THE EXTERIOR LIGHTING BEGAN TO ILLUMINATE ON AND OFF AUTOMATICALLY. SHE TOOK THE VEHICLE BACK TO THE BODY SHOP AND WAS INFORMED THAT THE FAILURE WAS DUE TO A DEFECTIVE COMBINATION SWITCH. THE COMBINATION SWITCH WAS REPLACED AND THE MECHANIC STATED THAT THE REPAIR WAS UNSUCCESSFUL; THEREFORE, THE ORIGINAL PART WAS REINSTALLED. AFTER THE FAILED ATTEMPT TO REPAIR THE FAILURE, THE MECHANIC PERFORMED A DIAGNOSTIC TEST AND STATED THAT THE FAILURE WAS DUE TO THE COMBINATION SWITCH. THE MANUFACTURER AND DEALER HAVE NOT BEEN NOTIFIED. THE CURRENT MILEAGE WAS 171,920 AND FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10240726September 3, 2008
ELECTRICAL SYSTEM
SECURITY LIGHT ON, LIGHTS FLASHING INSIDE CAR, CAR WILL NOT START, TOWED TO DEALER WHILE ON WARRANTY, THEY SAID NO PROBLEM. HAS HAPPENED 3 TIMES, LAST TIME CAR HAS FAILED TO START AND HAS SAT FOR 3 MONTHS. NO WARNING PRIOR TO THIS , IT JUST DOESN'T START. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239256August 22, 2008
ENGINE AND ENGINE COOLING, EQUIPMENT
2003 CHEVY IMPALA WITH 61,000 MILES HAD TRANSMISSION REBUILT, REPLACE RADIATOR, HEATER CORE, WATER PUMP AND INTAKE MANIFOLD ALL DUE TO DEXCOOL DUMPING INTO ALL THE ABOVE FROM RADIATOR CALLED CHERVOLET AND DEXCOOL MANUFACTURE THEY BLAMED ONE ANOTHER FOR THE PROBLEM, NEITHER DID ANYTHING ABOUT. RESULTING IN $2293.87 WORTH OF REPAIRS AND NOT TO MENTION NO VEHICLE FOR OVER 3 WEEKS DOES NOT INCLUDE PRICE OF RENTAL FOR A WEEK OR SO AND TIME OFF FOR RUNNING VEHICLE TO REPAIR SHOPS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239126August 21, 2008
ELECTRICAL SYSTEM
THE BCM IN THE 2003 CHEVY IMPALA HAS BEEN A VERY VERY BIG PROBLEM IN MY NEW CAR. I RECENTLY BOUGHT THIS CAR, AND HAD ALL TYPES OF PROBLEMS WITH THE LOCKS, LIGHT, RADIO, STARTING THE CAR, SECURITY LOCK, ETC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238642August 18, 2008
STRUCTURE
FAILING PAINT ON FRONT AND REAR BUMPERS OF WHITE IMPALAS. ON ALL WHITE IMPALAS FROM MY AREA THE PAINT IS FLAKING OFF OF THE BUMPERS, BOTH FRONT AND REAR, VERTICALLY IN CHUNKS ALONG THE CURVES TOWARD EITHER SIDE OF THE CAR. THIS ONLY APPEARS TO BE A CONDITION WITH THE WHITE MODELS, AND LOOKS LIKE THERE WAS NOT ENOUGH FLEX ADDED TO THE PAINT BEFORE APPLICATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237681August 11, 2008
ELECTRICAL SYSTEM
MY 2003 CHEVY IMPALA HAS THE PASSLOCK SECURITY SYSTEM AND OUT THE BLUE MY CAR WILL NOT START. THIS HAS OCCURRED 3 TIMES IN THE PAST 3 MONTHS. THE 1ST TIME IT STARTED RIGHT UP AT THE DEALER BUT THEY SAID THE FUEL PUMP WAS BAD. THE SECOND TIME WAS ON FATHERS DAY AND I WAITED 10 MINUTES AND IT STARTED UP. TOOK IT BACK TO THE DEALER BUT THEY JUST SAID WITHOUT A CODE THEY CAN'T DO ANYTHING. THIRD TIME I AGAIN WAITED 10 MINUTES AND IT STARTED. I JUST KNOW SOME DAY THAT TRICK IS NOT GOING TO WORK. WHY CAN'T GM ADMIT THERE IS A PROBLEM AND CORRECT THIS PROBLEM. ITS ALL OVER THE INTERNET AND PEOPLE ARE SPENDING TONS OF MONEY ON FIXES THAT DON'T SOLVE THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236468July 30, 2008
ELECTRICAL SYSTEM
THIS IS AN ONGOING PROBLEM WITH CHEVROLET CARS WITH "PASSLOCK" SECURITY. THE SECURITY BANNER WILL APPEAR IN THE DASH MONITOR. SHORTLY AFTER THIS THE CAR WILL NOT START FOR 10 TO 15 MINUTES,AFTER BEING SHUT OFF. THE ELECTRICAL SYSTEM IS IN PERFECT WORKING ORDER. DURING THIS TIME THE SECURITY BANNER ALTERNATES WITH THE BATTERY ICON. WITH THE IGN SWITCH IN THE ON POSITION. AFTER THE 10 TO 15 MINUTES THE CAR WILL CORRECT ITSELF AND START AS IF NOTHING HAPPENED. MY TRUE CONCERN HERE IS THAT,THIS IS MY WIFE'S CAR AND NOW SHE TELLS ME SHE LEAVES IT RUNNING AT THE GAS PUMP. FOR FEAR OF IT NOT STARTING. THIS IS WHERE SAFETY COMES IN. IS IT NOT POSTED ON ALL GAS PUMPS. TO SHUT OFF ENGINE? MANY OF THESE CARS ARE NOT UNDER WARRANTY. AND THE DEALERS FROM REPORTS I'VE READ SEEM TO THROW PARTS AT THIS PROBLEM AT THE CAR OWNERS COST. THERE SHOULD BE A RECALL ON THIS MATTER. BEFORE SOMEONE IS INJURED OR KILLED AT A GAS PUMP, WITH THEIR CAR LEFT RUNNING BECAUSE IT MAY NOT START. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Impala