Chevrolet Impala Complaints (2009)

824 consumer complaints on file.

#10662358December 5, 2014
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE REDUCED POWER WARNING LIGHT ILLUMINATED AS THE VEHICLE DECELERATED TO 45 MPH. THE VEHICLE WAS RESTARTED AND RESUMED NORMALLY. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661580December 2, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE AT A STOP LIGHT WITH THE BRAKES APPLIED, SEVERAL WARNING LIGHTS ILLUMINATED INCLUDING THE ENGINE POWER REDUCTION AND TRACTION CONTROL LIGHTS. THE CONTACT INDICATED THAT THE VEHICLE SUDDENLY EXPERIENCED UNINTENDED ACCELERATION AND TRAVELED INTO A BUSY INTERSECTION, CRASHING INTO A SECOND VEHICLE. NO INJURIES WERE REPORTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 100,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10661301November 30, 2014
ELECTRICAL SYSTEM
AFTER RECEIVING A RECALL NOTICE FOLLOWED BY AN ADVISEMENT THE REPAIR PART(S) WERE IN I TOOK MY VEHICLE TO THE DEALER WITH THE BELIEF THAT THE IGNITION SWITCH WAS GOING TO BE REPAIRED OR REPLACED. AIRPORT CHEVROLET-MEDFORD, OREGON. ALL THAT WAS DONE WAS THE SIZE OF THE KEY RING HOLE ON THE KEYS WERE REDUCED. WAS THIS AN ACCEPTABLE FIX FOR THE IGNITION SWITCH PROBLEM, AND IF SO, WHY WAS THAT NOT MENTIONED ON ANY OF THE TV NEWS COVERAGE LIKE IGNITION SWITCH REPLACEMENT WAS? THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660729November 24, 2014
AIR BAGS
CHECK AIRBAG INDICATOR LIGHT APPEARS AND "CHECK AIR BAG" APPEARS IN DRIVER INFO CENTER SOON AFTER STARTING DRIVING THE VEHICLE. THIS OCCURS EVERY TIME THE VEHICLE IS USED, NOT INTERMITTENTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660098November 21, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT IT TOOK SEVERAL ATTEMPTS TO SHIFT THE GEAR OUT OF PARK. THE VEHICLE WAS INOPERABLE. THE FAILURE OCCURED ON NUMEROUS OCCASSIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659206November 19, 2014
TRACTION CONTROL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). WHILE DRIVING APPROXIMATELY 35 MPH, THE TRACTION CONTROL AND ENGINE POWER REDUCED WARNING LIGHTS ILLUMINATED. THE VEHICLE STALLED AND WAS ABLE TO RESTART; HOWEVER, THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659230November 19, 2014
TRACTION CONTROL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE BEGAN TO INTERMITTENTLY SHAKE. THE TRACTION CONTROL LIGHT ILLUMINATED. THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHO STATED THAT THE THROTTLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10655061November 14, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE KEY FAILED TO DISENGAGE FROM THE IGNITION SWITCH. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE SHIFT PARK FUSE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 67,000. UPDATED 12/22/14*LJ THE CONSUMER STATED THE VEHICLE WAS TRADED IN. UPDATED 05/26/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654713November 13, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING 45 MPH, THE VEHICLE DECELERATED TO 40 MPH. THE CONTACT ALSO STATED THAT THE DECREASE IN POWER AND THE TRACTION CONTROL WARNING LIGHTS ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654823November 13, 2014
STEERING:HYDRAULIC POWER ASSIST:PUMP, STEERING
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654106November 11, 2014
ENGINE, ELECTRICAL SYSTEM
AT 55 MPH, A WARNING MESSAGE STATING SERVICE TRACTION CONTROL-ENGINE POWER REDUCED APPEARED. WHILE DRIVING DOWNHILL OR ON LEVEL GROUND, I HAD SUFFICIENT POWER TO CONTINUE DRIVING. WHEN HEADED UPHILL IT WAS EXTREMELY DIFFICULT TO GET THE CAR TO SHIFT INTO A LOWER GEAR. WHEN IT FINALLY DID SHIFT, IT SHIFTED HARD AND REALLY JERKED THE CAR. A FEW MILES DOWN THE ROAD, I ROUNDED A CORNER AND BEGAN TO PICK UP SOME MOMENTUM. WITHOUT WARNING, THE ENGINE STOPPED AND ANOTHER WARNING LIGHT STATING STARTING DISABLED-SERVICE THROTTLE APPEARED. I HAD ENOUGH MOMENTUM TO MOVE OFF TO THE SIDE OF THE ROAD. I TRIED TO START THE CAR SEVERAL TIMES. THE ENGINE DID NOT CRANK AND THE MESSAGE CONTINUED TO FLASH. I COMPLETELY TURNED THE KEY OFF AND SAT FOR A FEW MINUTES. I WAS ABOUT TO CALL FOR A TOW TRUCK WHEN I TRIED AGAIN. THE ENGINE STARTED AND I WAS ABLE TO CONTINUE HOME WITH NO ISSUES. A FEW DAYS LATER, THE FIRST MESSAGE I MENTIONED APPEARED (SERVICE TRACTION CONTROL-ENGINE POWER REDUCED). I WAS STILL AT WORK, SO I FOUND A PARKING SPACE AND TURNED THE ENGINE OFF IMMEDIATELY. A FEW MINUTES LATER, I RESTARTED THE ENGINE AND DROVE AWAY. I GUESS I'M JUST LUCKY THIS DIDN'T HAPPEN ON THE TURNPIKE OR INTERSTATE. GM HAS TO KNOW ABOUT THIS. I GUESS THEY DON'T PAY ATTENTION TO NEAR-MISSES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654205November 11, 2014
ENGINE AND ENGINE COOLING
DRIVING ALONG AT 40 MPH, TRACTION LIGHT, ENGINE LIGHT, POWER REDUCING MESSAGE AND ALL OF A SUDDEN CAR QUITS IN MIDDLE OF BUSY HIGHWAY DURING RUSH HOUR. ABLE TO COAST TO MIDDLE BETWEEN TWO LANES OF TRAFFIC GOING BOTH WAYS. SAT FOR AWHILE AND CAR STARTED. THIS IS THE SECOND SUCH MISHAP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652704November 5, 2014
AIR BAGS, STEERING, ENGINE
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING 30 MPH, THE STEERING SEIZED AND THE VEHICLE EXHIBITED A LOSS OF ENGINE POWER. THE CONTACT CRASHED INTO THE GUARD RAIL AND THE FRONT DRIVER'S AIR BAG FAILED TO DEPLOY. THE CONTACT SUFFERED UNKNOWN INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DESTROYED. THE VEHICLE WAS TOWED TO THE DEALER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND BELIEVED THAT IT'S DIRECTLY RELATED TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10652913November 5, 2014
AIR BAGS, STRUCTURE
DASHBOARD KNOCKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652030November 3, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651789November 1, 2014
STEERING, AIR BAGS
TL-THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO RESPOND AND THE STEERING WHEEL BECAME SEIZED CAUSING THE VEHICLE TO CRASH INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE POLICE REPORT WAS FILED AND NO INJURIES SUSTAINED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000. NE
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10651815November 1, 2014
AIR BAGS
TL-THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.NE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651687October 31, 2014
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
CAR STATES REDUCED ENGINE POWER STALLING TO ABOUT 10MPH VERY DANGEROUS. MANY COMPLAINTS ABOUT THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651722October 31, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE REDUCE POWER AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A CERTIFIED MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE ACCELERATOR POSITION SENSOR FAILED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651362October 30, 2014
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE CRASHED INTO A POTHOLE AND THE KEY RELEASED FROM THE IGNITION WHILE THE VEHICLE WAS STILL POWERED ON. IN ADDITION, THE VEHICLE STALLED AND THE CONTACT WAS ABLE TO GET THE VEHICLE RESTARTED. THE DEALER DIAGNOSED THE FAILURE. HOWEVER, THE REPAIRS PERFORMED WERE UNKNOWN. THE VEHICLE WAS REPAIRED. THE CONTACT SUSTAINED A HEAD INJURY FROM HITTING HIS HEAD AGAINST THE DOOR WHICH DID NOT REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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