Chevrolet Impala Complaints (2009)
824 consumer complaints on file.
- #10683233February 13, 2015ENGINE
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED AND SHUT OFF WITHOUT WARNING. THE VEHICLE RESTARTED AFTER NUMEROUS ATTEMPTS. THE ENGINE POWER REDUCED WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 50,000. THE VIN WAS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10682571February 10, 2015ENGINE
TL*THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH AND ENCOUNTERING THE RAILROAD TRACKS, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND RESUMED TO NORMAL. THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10682103February 9, 2015ELECTRICAL SYSTEM
THE FIRST TIME THE LOUD NOISE HAPPEN WAS BACK IN 12/2014. 02/08/2015 THE NOISE WAS SO LOUD THAT I PULL OFF THE ROAD. IT SEEMS TO BE COMING FROM BEHIND THE DASH OR RADIO? I CALL GM AND WAS ADVISED THAT THERE IS NOT AND HAS NOT BEEN A RECALL FORM THIS ALTHOUGH THERE HAS BEEN SEVERAL COMPLAINTS. PER GM THE COST OF REPAIRS IS ON THE CAR OWNER. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10681670February 6, 2015AIR BAGS
TL*THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT CONTINUOUSLY ILLUMINATED. THE CONTACT ALSO STATED THAT THE SERVICE AIRBAG WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 08V517000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000. UPDATED 4/7/15*CN UPDATED 11/3/2015*JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10681229February 4, 2015ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT AN ABNORMAL NOISE EMITTED FROM THE HEATING SYSTEM WHEN THE DRIVER DOOR WAS OPEN. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10680694February 2, 2015ELECTRICAL SYSTEM:WIRING
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. IN ADDITION, THE FUEL AND THE SPEEDOMETER GAUGE FLUCTUATED. THE MESSAGE BOARD ALSO DISPLAYED LOW OIL AND CAR LOWERING SPEED BEFORE THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10679903January 30, 2015POWER TRAIN, ENGINE, ELECTRONIC STABILITY CONTROL (ESC)
DRIVING TO WORK AND THE SERVICE TRACTION CONTROL LIGHT WENT ON THEN ENGINE POWER REDUCED AND THROTTLE ERROR AND THE CAR WOULD NOT ACCELERATE AND POWERED DOWN. I WAS AT RED LIGHT SO I TURNED THE CAR OFF AND TURNED IT BACK ON THE CAR WOULD NOT ACCELERATE SO I TURNED IT OFF AGAIN AND WAITING PUT MY FLASHERS ON, WAITED A FEW MORE MINUTES AND THE CAR FINALLY STARTED TO MOVE. I TOOK TO THE DEALERSHIP BECAUSE IT'S A POWERTRAIN ISSUE AND I HAVE 100K POWERTRAIN WARRANTY AND THE DEALERSHIP SAID IT'S NOT POWERTRAIN AND WANTED $778 TO REPAIR, I CALLED CHEVY AFTER SEEING THE FORUMS ONLY THIS IS A KNOWN ISSUE THOUSANDS OF PEOPLE WITH THE SAME COMPLAINT AND CHEVY SAID THEY ARE GOING TO WORK WITH THE DEALERSHIP. I HAVE TO BE BACK AT WORK MONDAY AND DRIVE THROUGH A VERY ROUGH NEIGHBORHOOD I DO NOT WANT TO BREAKDOWN IN THAT NEIGHBORHOOD. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10679838January 29, 2015ELECTRICAL SYSTEM
THE KEY GETS STUCK AND IS VERY DIFFICULT TO REMOVE THE KEY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10676580January 20, 2015AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE VEHICLE STALLED CAUSING THE CONTACT TO LOSE CONTROL OF THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO A GUARD RAIL AND ROLLED OVER. THE AIR BAGS DID NOT DEPLOY AND THE VEHICLE FAILED TO RESTART. THE CONTACT DID NOT DISCLOSE IF A POLICE REPORT WAS FILED OR NOT. THE CONTACT SUSTAINED WHIPLASH ALL OVER THE BODY THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A DEALER, WHO DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 4/27/15*CN UPDATED 9/18/2017*CN
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10672831January 15, 2015ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE STEERING WHEEL SEIZED AND NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10671486January 9, 2015STEERING, ELECTRICAL SYSTEM
KEY WENT AND TURNED VEHICLE ON . WHEN I STOPPED TO PULL KEY OUT IT WOULD NOT RELEASE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10670373January 6, 2015VEHICLE SPEED CONTROL
WHEN IM DRIVING ON THE FREEWAY OR DRIVING 35 MPH THE CAR GETS ON A LIMP MODE AND SHOWS A "POWER ENGINE REDUCE: AND TRACTION CONTROL AND SOMETIMES TURNS OFF ON ME WHILE DRIVING I ALREADY REPLACE THE (TPS) AND THE THROTTLE BODY BECAUSE THAT'S WHAT THE CAR COMPUTER WAS TELLING ME AND I ALREADY TOOK THE CAR TO A DIFFERENT MECHANICS AND THEY TELL ME NOTHING IS WRING WITH IT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10660616December 30, 2014ELECTRICAL SYSTEM
2000 CHEVROLET IMPALA. VEHICLE WOULDN'T START. TOOK IT TO SERVICE DEALER AND GOT IT FIXED. RECALL WAS ISSUED FOR SAME REASON. *TA THE KEY, AND TUMBLER WERE REPLACED, AND THE KEY SWITCH WAS RE-PROGRAMMED. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10668955December 30, 2014ELECTRICAL SYSTEM:IGNITION
KEY STUCK IN IGNITION FOR NO APPARENT REASON,NO ISSUE OR WARNING. *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10668985December 30, 2014ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING 50-60 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE COULD BE RESTARTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000. UPDATED 3/3/15*CN THE CONSUMER STATED IT WAS OBVIOUS THE VEHICLE HAD A FAULTY IGNITION. THE ENGINE WOULD STALL ON A MAJOR HIGHWAY. UPDATED 03/26/15
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10667147December 18, 2014ENGINE
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED AS THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS SHUT OFF AND FAILED TO RESTART. AS A RESULT, THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10664853December 17, 2014ENGINE
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE SPEED REDUCED WARNING LIGHT ILLUMINATED AS THE INTERIOR LIGHTS ILLUMINATED AND A CHIME SOUNDED. IN ADDITION, THE VEHICLE REDUCED IN SPEED TO 30 MPH AND THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE THROTTLE CONTROL SENSORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10664474December 16, 2014AIR BAGS, ENGINE, STRUCTURE:BODY
I WAS INVOLVED IN A VIOLENT, JARRING COLLISION ON JUNE 26, 2014 WITH AN SUV IN LAS VEGAS, NV. I WAS REAR-ENDED BY A TOYOTA RAV 4. I SUSTAINED SIGNIFICANT INJURIES, & MY CAR SUFFERED SUBSTANTIAL DAMAGE, WHICH RESULTED IN MY VEHICLE BEING DEEMED A TOTAL LOSS. THE ENGINE AUTOMATICALLY SHUT OFF & THE VEHICLE AIRBAGS DID NOT DEPLOY BECAUSE THE IGNITION SWITCH MOVED OUT OF THE RUN POSITION, TURNING OFF THE ENGINE. THE GM PROVIDED REMEDY WAS NOT MADE AVAILABLE UNTIL SEPTEMBER 2014. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 2
- Deaths:
- 0
- #10664030December 12, 2014ELECTRICAL SYSTEM
ON 12/11 THE KEY WOULD NOT DISENGAGE FROM IGNITION ALTHOUGH GEAR SHIFT IS IN PARK. ON 12/12 THE CAR WAS ABLE TO START WITH KEY STILL STUCK. I TOOK THE CAR TO THE DEALER AND WHEN THE TECHNICIAN WENT TO GET BASIC INFORMATION TO START THE SERVICE PROCESS THE GEAR SHIFT WAS STUCK IN THE PARK POSITION. DEALER WAS UNABLE TO DISENGAGE SHIFT AND KEY. GENERAL MOTORS ESCALATED REPRESENTATIVE 800-222-1020 REFUSED TO SERVICE THE VEHICLE AT THEIR EXPENSE FOR FAULTY MANUFACTURED PARTS. AFTER RESEARCHING THIS ISSUE ONLINE THIS IS A COMMON GM CHEVROLET IMPALA PROBLEM FOR WHICH GM SHOULD ACCEPT FULL RESPONSIBILITY BY PERFORMING A VOLUNTARY RECALL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10662733December 8, 2014ENGINE AND ENGINE COOLING, TRACTION CONTROL SYSTEM
THE TRACTION CONTROL SUDDEN WENT OFF - TRACTION CONTROL LIGHT ON AND SERVICE ENGINE LIGHT BOTH ON - FIRST TIME OF REALLY COLD WEATHER/RAIN SNOW. DID IT ONE MORE TIME AND THEN TRACTION CONTROL LIGHT IS OFF AND SERVICE ENGINE IS ON - I SEE THAT THIS IS A HUGE PROBLEM WITH THE IMPALA AND EXTREMELY EXPENSIVE TO "POSSIBLY" REPAIR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0