Chevrolet Impala Complaints (2003)
695 consumer complaints on file.
- #10295673December 14, 2009EXTERIOR LIGHTING
LIGHTS JUST TURN OFF FOR NO REASON. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10293306November 23, 2009EXTERIOR LIGHTING
I AM FILING A SAFETY COMPLAINT CONCERNING THE 2003 CHEVROLET IMPALA. WHILE DRIVING AT NIGHT, SWITCHING LIGHTS FROM DIM TO BRIGHT, HEADLIGHTS GO OUT. I HAVE HAD TO PULL OVER, TURN OF CAR, AND RESTART TO GET DIM LIGHTS ON. WHAT CAN THIS PROBLEM BE AND WHAT MIGHT THE CURE BE. I HAVE CHECKED FOR RECALLS ON LIGHTING AND FOUND NONE. PLEASE ADDRESS THIS PROBLEM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10292676November 18, 2009ENGINE AND ENGINE COOLING
MY 2003 IMPALA HAS TROUBLE STARTING WHEN THE CAR IS HOT: WHEN WE DRIVE THE CAR FOR OVER A HOUR SOMETIMES LESS WE CAN NOT GET IT TO RE-START UNTIL IT COOLS DOWN FOR A LEAST A HOUR. HAVE TAKEN IT TO THE DEALER THEY CAN NOT GET IT TO DUPLICATE THEY REPLACED ALL KINDS OF PARTS AND HAVE NO IDEA , HAD IT TOWED SEVERAL TIMES TO THE DEALER WHEN IT HAPPENS (THERE REQUEST). MAKES IT DIFFICULT TO TRAVEL AS YOU HAVE TO LEAVE IT RUNNING TO GET GAS ETC. UNLESS YOU WANT TO SIT FOR A HOUR EVERY TIME. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10291241November 6, 2009SEAT BELTS
DRIVER'S SIDE SHOULDER HARNESS IS FRAYING. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10290927November 4, 2009VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. WHEN APPLYING PRESSURE TO THE ACCELERATOR PEDAL AT 30 MPH, THE VEHICLE WOULD NOT DECELERATE. AS A CONSEQUENCE HE CRASHED INTO THE WALL OF A NEARBY BUILDING. HE INJURED HIS LOWER BODY AND TORSO. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALERSHIP. THE CURRENT AND FAILURE MILEAGES WERE 58000.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10290273October 29, 2009ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE VEHICLE WILL STALL WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR INSPECTION. SINCE THE DEALER COULD NOT DUPLICATE THE FAILURE, THEY COULD NOT PROVIDE A REMEDY. THE CURRENT AND FAILURE MILEAGES WERE 50651. UPDATED 12/09/09 *BF THE CONSUEMR STATED THE VEHICLE WILL TURN OVER, BUT WILL NOT START. UPDATED 12/10/09
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10289175October 20, 2009EXTERIOR LIGHTING
LOSS OF BOTH HEADLIGHTS WHEN I SWITCHED FROM HIGH BEAMS TO LOW BEAMS. I WAS ABLE TO RESTORE HEADLIGHT FUNCTION BY JIGGLING THE HI BEAM LOW BEAM SWITCH . I WENT TO LOCAL CHEVROLET DEALER AND WAS TOLD I PROBABLY NEED A NEW MULTIFUNCTION SWITCH,APPEARS TO ME THIS IS A COMMON PROBLEM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10286407October 6, 2009ELECTRICAL SYSTEM
MY 2003 CHEVROLET IMPALA HAS INTERMITTENT STARTING TROUBLE. SOMETIME IT WILL START FINE AND OTHER TIMES IT WONT. THE DEALERSHIP SAID IT MOST LIKELY THE BCM OR PASSLOCK SYSTEM. THIS NEEDS TO BE A RECALL. THERE IS ONGOING PROBLEMS WITH ALL CHEVROLET IMPALAS FOR THIS ISSUE. STRANDED WITH KIDS ALL THE TIME. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10285790September 30, 2009EXTERIOR LIGHTING, ELECTRICAL SYSTEM
AFTER CHANGING MY BATTERY ON MY CAR I NOTICE NOW THAT MY LIGHTS FLICKER ON AND OFF. THERE IS ALSO A CLICKING SOUND COMING FROM UNDERNEATH THE DASH AND SOMETIME MY CAR WILL NOT START. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10283815September 13, 2009EXTERIOR LIGHTING, VISIBILITY
DRIVING MY 2003 IMPALA AT NIGHT. REAR SEAT PASSENGER ROLLED DOWN WINDOW CAUSING THE HEAD LIGHTS TO SHUT OFF. WAS ABLE TO ACTIVATE BRIGHT LIGHTS BEFORE SLOWING CAR. ABLE TO RE-CREATED THE PROBLEMS BY ROLLING DOWN THE WINDOW AND HAVING THE HEAD LIGHTS TURN OFF. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10282226August 29, 2009ELECTRICAL SYSTEM, EQUIPMENT, POWER TRAIN:AUTOMATIC TRANSMISSION, TRACTION CONTROL SYSTEM, VEHICLE SPEED CONTROL
I HAVE A 2003 CHEVROLET IMPALA WITH A 3.8 LITER V-6. THE CAR RADIO QUIT WORKING AND I HAD TO PULL OUT THE FUSE BECAUSE IT WAS SENDING STRANGE ERROR MESSAGES TO THE BODY CONTROL MODULE. NOW THE BCM IS HAVING EVEN MORE PROBLEMS. THE CAR TURNED ITSELF OF THEN BACK ON WHILE I WAS DRIVING DOWN THE ROAD. I PULLED OVER AND SHUT THE CAR OFF. THEN IT WOULD NOT START AGAIN. I PULLED THE FUSE FOR THE BCM AN THE CAR STARTED AND I MADE IT HOME. WHAT IN THE WORLD DID GENERAL MOTORS DO TO THESE CARS. I HAVE BEEN READING NUMEROUS HORROR STORIES ABOUT THEIR CARS. WAS THERE A RECALL TO FIX THIS PROBLEM OR DO I HAVE TO GO TO THE DEALER AND SPEND A FORTUNE TO FIX THIS GARBAGE PRETENDING TO BE A CAR. HOW CAN A CAR COMPANY GET AWAY WITH THIS POOR QUALITY CONTROL IN THIS DAY AND AGE? MY SECURITY DISPLAY NOW SHOWS RANDOM ERRORS LIKE LOW FUEL EVEN AFTER I FILLED UP THE TANK. NOT SURE IF ANY MAJOR DAMAGE WAS DONE TO THE CAR BUT NOW THE TRANSMISSION HESITATES WHEN IT SHIFTS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10280952August 19, 2009ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:ENGINE
I WAS DRIVING MY 2003 CHEVY IMPALA AND TRIED TO SIGNAL A LANE CHANGE AND THE FLASHERS WOULD NOT WORK FOR EITHER DIRECTION. THERE WAS NOT ANY ACCIDENT, BUT THE SITUATION WAS VERY AGGRAVATING. THE CAR ALSO HAS A HISTORY OF OIL SEEPAGE AND IT HAS ONLY 70,000 MILES ON IT. WE BOUGHT THE CAR 4 YEARS AGO AT A USED CAR DEALER, AND I CHANGE THE OIL MYSELF EVERY 3000 MILES. THE CAR IS HARD STARING AT TIMES, AND I HAD PUT A NEW BATTERY IN IT 2 YEARS AGO DUE TO THE TROUBLE STARTING. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10280551August 16, 2009STRUCTURE
WHENEVER IT RAINS, THE FLOORBOARDS, IN MY 2003 IMPALA, ON THE PASSENGER SIDE OF MY CAR FLOOD. FOUND A SOLUTION FOR GM'S POOR DESIGN. THE COWLING GASKET ABOVE THE CABIN FILTER SHOULD BE REPLACED AND GLUED IN POSITION WITH RTV. THIS SHOULD SOLVE PROBLEM. ALSO MAKE SURE DRAINHOLES AROUND CABIN FILTER ARE CLEAR OF ALL DEBRIS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10277125July 17, 2009ENGINE AND ENGINE COOLING:ENGINE
TOOK MY CAR TO THE DEALER IN COLLIERVILLE,TN. FOR ANOTHER WIDESPREAD PROBLEM, THAT SHOULD HAVE BEEN A RECALL COSTING 1,000.00, & WAS TOLD OF ANOTHER PROBLEM WITH THE INTAKE GASKET,THAT WILL BE ANOTHER $1,000.00, I SEE MANY OTHERS HAVE THIS SAME PROBLEM, BUT OF COURSE GM NOT CALLING IT A RECALL. I HAVE A 2003 CHEVROLET IMPALA WITH APPROXIMATELY 149,000 MILES ON IT. SUNRISE CHEVROLET IN COLLIERVILLE,TN. HAS BEEN THE PROPLE DEALING WITH ME , AND STATES, THEIR COMPUTER PROGRAMMED BCM IS NOT A RECALL, NOR THE IGNITION CHIP THAT ENGAGES THE KEY , IS ALSO NOT A GM PROBLEM BUT MANY OF THEIR CUSTOMERS. I SUFFERED WITH MY CAR NOT STARTING NUMEROUS TIMES , AND FINALLY BIT THE BULLET AND PAID HIGH DOLLAR TO THE DEALERSHIP FOR GM'S SHOULD BE RECALL. I WANT SOMEONE TO LISTEN ABOUT EVERYONE'S COMPLAINT OF THE INTAKE GASKET LEAKING, AND MAKE GM DO THE RIGHT THING! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10277049July 16, 2009ELECTRICAL SYSTEM
I HAVE 2003 CHEVY IMPALA AND HAS BEEN FAILING TO START FOR OVER A YEAR. AT FIRST WAIT 10 TO 15 MINUTES AND TRY IF IT DIDN'T START WAIT AGAIN AND CONTINUE THIS UNTIL IT DID START. THEN I FOUND IF YOU REMOVED THE BCM FUSE AND REPLACED IT, THE CAR WOULD START. SO I INSTALLED A SWITCH TO REMOVE POWER FROM THE BCM TO RESET IT. NOW DEPENDING ON THE OUTSIDE TEMP. IT TAKES 1 TO 20 TRIES TO START THE CAR. THIS IS VERY INCONVENIENT AND I FEEL DANGEROUS BECAUSE MY WIFE PRIMARILY DRIVE THE CAR. I HAVE READ SEVERAL FORUMS ABOUT THIS PROBLEM AND NO ONE HAS BEEN ABLE TO COME UP THIS A FIX FOR THIS. I BELIEVE IT SHOULD BE RECALLED BY GM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10276732July 14, 2009STRUCTURE
WHENEVER IT RAINS, THE FLOORBOARDS, IN MY 2003 IMPALA, ON THE PASSENGER SIDE OF MY CAR FLOOD. IT DOESN'T MATTER HOW LITTLE OR HOW MUCH IT RAINS, THE FLOORBOARDS ALWAYS FLOOD. THERE WAS ONE INSTANCE WHERE THE WATER WAS PAST MY ANKLES. THE WATER IS DRIPPING FROM UNDER THE GLOVE COMPARTMENT BOX AREA AND IT RUNS ALONG THE DOOR SEAL TO THE BACK PASSENGER SEAT. I HAVE BEEN TOLD FROM MY LOCAL CHEVY DEALERSHIP THAT IT IS POSSIBLE A BAD CABIN SEAL. AFTER FINALLY GETTING FED UP WITH THE SITUATION I LOOKED FOR A POSSIBLE SOLUTION ONLINE AND WHILE I DIDN'T FIND A SOLUTION I FOUND MANY OTHERS THAT HAVE THE SAME PROBLEM AS ME. THIS HAS BEEN AN ONGOING PROBLEM THAT HAS LASTED SINCE I BOUGHT THE CAR 2 YEARS AGO. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10276139July 8, 2009ELECTRICAL SYSTEM
THE SECURITY LIGHT STARTED FLASHING ON AND OFF, CAUSING MY HEADLIGHTS TO FLASH WHILE DRIVING AND CAUSING THE LIGHTS IN MY DASHBOARD TO FLASH ALSO. IT ENDED UP STRANDING ME IN A PARKING LOT BECAUSE THE SO-CALLED SECURITY FEATURE ON THIS CAR SHUT THE IGNITION OFF AND WOULD NOT ALLOW ME TO START MY CAR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10273805June 15, 2009ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT THERE WAS A PERSISTENT BURNING ODOR IN THE VEHICLE. WHILE POURING OIL INTO THE VEHICLE, THE ENGINE COMPARTMENT ERUPTED INTO FLAMES. THE CONTACT EXTINGUISHED THE FIRE WITH WATER. A FEW UNKNOWN COMPONENTS WERE DAMAGED; HOWEVER, THE VEHICLE WAS STILL ABLE TO BE DRIVEN. SHE LATER RECEIVED A RECALL NOTICE, WHICH STATED THAT THERE COULD POTENTIALLY BE A FIRE UNDER THE HOOD DUE TO DROPS OF ENGINE OIL DEPOSITED INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIR. THE NHTSA CAMPAIGN ID NUMBER WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE LESS THAN 124,864. UPDATED 07/14/09 *BF AFTER THE RECALL REPAIR WAS COMPLETED, IT WAS DISCOVERED THE VEHICLE HAD AN INTAKE MANIFOLD LEAK WHICH CAUSED THE VEHICLE TO OVERHEAT. PRIOR TO THE RECALL, THE CONSUMER STATED SHE NEVER HAD A PROBLEM WITH THE VEHICLE OVERHEATING. UPDATED 07/15/09.*JB
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10268651May 13, 2009STRUCTURE:BODY
PLASTIC DOOR HANDLE ON BOTH BACK DOORS HAVE BROKEN OFF, MANY OTHER OWNERS OF LIKE IMPALAS HAVE HAD THIS SAME PROBLEM!*TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10267296April 29, 2009ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
2003 CHEVY IMPALA. "SECURITY" WARNING LIGHT ON DASH, THEN RANDOM WONT-START EPISODE. WAIT 15 MINUTES AND IT STARTS. NO CONFIDENCE THAT GM DEALERSHIPS KNOW WHAT'S WRONG, OR WILL PERMANENTLY FIX IT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0