Chevrolet Impala Complaints (2009)

824 consumer complaints on file.

#11522029May 15, 2023
AIR BAGS
"Air Bag Malfunction light is on. There is a NHTSA Campaign Number: 16V507000 (Air Bags, Electrical System) which I am associating with the failure and it tends to happen at the 80,000 mile mark which this car is almost at. Why isn't this VIN included in the recall? It's a 2009 Chevy Impala. Shouldn't this recall capture all of the 2009 Chevy Impalas?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521769May 12, 2023
ELECTRICAL SYSTEM
Throttle body and throttle pedal
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510035March 3, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, VEHICLE SPEED CONTROL
While driving the car it would pop up a message saying “ENGINE POWER REDUCED”. Today while driving it home it popped up with a message saying “STARTING DISABLED, SERVICE THROTTLE” and then the car wouldn’t drive and I had to pull over on the side of the road. For months now when I drive and accelerate at times the car would almost grind. I believe it has to do with the traction control or the transmission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509359February 27, 2023
ENGINE, LATCHES/LOCKS/LINKAGES:ELECTRONIC LOCK/LATCH ACTUATOR, STEERING
The contact owns a 2009 Chevrolet Impala. The contact stated that upon open or closing the front driver’s side door, he heard an abnormal sound. Additionally, the contact stated that while driving at an undisclosed speed, he heard a howling sound. The vehicle was taken to an independent mechanic where it was diagnosed that the power steering pump needed to be replaced. The vehicle was not repaired. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with a faulty door actuator. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505625February 5, 2023
AIR BAGS
We bought a vehicle as is from a dealer and when we drove away the air bag comes on and off
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504488January 30, 2023
UNKNOWN OR OTHER
I have 2 recalls on my vehicle but my key will not turn All the way off to remove it when I park I have contacted Chevrolet dealership in same town I live in they have not called me back to let me know when I can get recalls repaired it's been several weeks also my driver's door locks and want unlock until it decides too mypassenger seatbelt doesn't want to work also airbags lite on I have different types of lights going on and off also there's a clacking noise in my dash need
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474856July 20, 2022
ENGINE
The contact owns a 2009 Chevrolet Impala. The contact stated that upon purchasing the vehicle from an independent mechanic, the check engine warning light was illuminated. The mechanic informed her that the vehicle was included in an unknown recall. The independent mechanic took the vehicle to the dealer for the recall repair. A month after the repair, the check engine warning light reappeared. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 156,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474660July 19, 2022
VEHICLE SPEED CONTROL
My car has started slowing down abruptly and displaying Engine Power has been Reduced at random times, but has become more frequent. I have had an independent service center tell me it was the throttle body, so they replaced it. That didn't fix it, so they replaced the accelerator pedal/sensor. It still is happening and when on the interstate, it is so dangerous to slow down with no warning because you can get rear ended quite easily. This first started August 2021 when my wife and I started on a vacation and had to turn around and go home and is still happening, only more frequent. This past Saturday 7/16, I was traveling on Interstate 77 and the engine power kept cutting down about every 10 minutes, so I had to pull over and cut the engine off for a while until it reset. I can't trust it to go anywhere.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474183July 15, 2022
AIR BAGS, ELECTRICAL SYSTEM
The contact owns a 2009 Chevrolet Impala. The contact stated while driving at various speeds, the seat belt warning light illuminated and remained illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the Passenger Presence sensor module needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 16V507000 (Air Bags, Electrical System). The manufacturer had been informed of the failure. The failure mileage was approximately 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467498June 4, 2022
AIR BAGS
The service airbag light comes on in the dash. Whether someone is in the passenger seat or not, the light came one and it stays on most of the time. I looked up recalls for my vin, and it wasn’t included in the previous recall. (recall number 36110 passenger presence sensor and instrument cluster) But it has the same issue as all of the other 2009 Chevrolet Impalas recalled for the same exact thing. I purchased this car in December 2020 from the state of Michigan so I am the second owner. My vin should be covered under the recall. I need it fixed and it’s no okay that as dealership won’t cover my vehicle and it has the same issue. Why didn’t Chevrolet just recall ALL of this year, regardless of vin? GM saving money at the cost of mine and my families safety is not okay!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460130April 8, 2022
AIR BAGS
The contact owns a 2009 Chevrolet Impala. The contact stated upon starting the vehicle, the warning message "Air Bag Malfunction" illuminated. The vehicle was taken to a used car dealer where it was diagnosed that the front passenger’s seat belt sensor had failed, causing the front passenger air bag malfunction. The contact became aware of NHTSA Campaign Number: 16V507000 (Air Bags, Electrical System) which she associated to the failure. The vehicle was taken to the local dealer who informed the contact that the vehicle could not be repaired under the recall as her VIN was not included. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433230September 16, 2021
AIR BAGS
The contact owns a 2009 Chevrolet Impala. The contact stated while driving at an undisclosed speed, the airbag warning light illuminated. The contact stated that the warning light illuminated for a long period of time and then went away after the reset button on their instrumental panel was pressed. The contact stated that the failure recurred. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427138July 30, 2021
AIR BAGS
The contact owns a 2009 Chevrolet Impala. The contact stated that the driver’s side air bag warning light was illuminated on the instrument panel. The contact had taken the vehicle to the local dealer and she was informed that the failure was due to a defective seat sensor wiring. The contact was given an estimate for the repair which she declined. The manufacturer was notified of the failure and offered no assistance. The vehicle was not repaired. The failure mileage was approximately 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425682July 20, 2021
AIR BAGS
I have taken my vehicle to Lannon-Woburn several time and they fix the airbag issue but it always turns back on????? Clearly there is an issue here.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421355June 18, 2021
ELECTRICAL SYSTEM
This is a follow up on air bag heat ac controls and dash operation found gauge cluster burned out smoked blew a 1 amp fuse under hood last owners were under dashboard because screws were missing This year of car had 4 recalls airbags under the right seat wires.my car was not included because of production date there is something GM MISSED ON THIS CAR ELECTRIC AREAS CARIS DRIVEN CAREFULLY SOMETHING MADE THAT HAPPEN CAN YOU LOOK FURTHER INTO THIS MATTER ITIS COSTING ME MORE THAN CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420450June 10, 2021
AIR BAGS
The contact owns a 2009 Chevrolet Impala. The contact stated that after restarting the vehicle, the air bag warning light remained illuminated with the “service air bag" message displayed on the instrument panel. The cause of the failure was not yet determined. The manufacturer was notified of the failure and informed that the Vin was not included in the NHTSA campaign number: 16V507000 (Air Bags, Electrical System). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 121,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420227June 9, 2021
AIR BAGS
On and off air bag light on speedometer area also service air bag will not stay on long enough to diagnose
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419469June 3, 2021
STEERING, WHEELS
When I make a left or right turn the my car stops and struggles to accelerate. Meanwhile making a loud sound from underneath the front of the car. It sounds like something is getting ready to snap.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11412763April 19, 2021
AIR BAGS, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
MY DASHBOARD SAYS MY SEATBELT IS OFF IT SAYS MY AIRBAG IS OFF IT HAS ABS AND TRACKING THE LIGHTS IN THE DASHBOARD EVERYTHING COMES ON AND GOES OFF YOU HAVE TO SEE IT IN ORDER TO BELIEVE WHAT I'M SAYING BECAUSE I DIDN'T TOOK IT TO EVERYONE AND THEY KEEP TELLING ME THEY CAN'T DO NOTHING ABOUT THE AIRBAG SENSOR AND THE OTHER SENSORS COULD BE ANYTHING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11412944April 19, 2021
ELECTRICAL SYSTEM
IN APPROX 2013-2014 ACTUATOR AFFECTING HEATING AND COOLING IN THE VEHICLE NEEDED REPLACED, THEN AGAIN ACTUATOR NEEDED REPLACEMENT IN 2016-17 AND AGAIN NOW. THE PROBLEM KEEPS OCCURRING. THIS IS AFFECTING THE ABILITY TO OPERATE THE VEHICLE DURING EXTREME TEMPERATURES WE EXPERIENCE. ACTUATOR MAKING HORRIBLE CLICKING SOUND AND CAR WILL NOT HEAT UP OR COOL DOWN AS APPROPRIATE 1ST OCCURS APPROXIMATELY 2013-2014 AROUND 90,000 MILES, AND AGAIN APPROXIMATELY 2016-17 AND AGAIN IN 2021
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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