Chevrolet Impala Complaints (2010)

442 consumer complaints on file.

#10592420May 19, 2014
ENGINE
DRIVING TO WORK AND I GOT A DISPLAY MESSAGE THAT SAID SOMETHING SIMILAR TO "STABILITRACK REPAIR, ENGINE POWER REDUCED" AND THEN THE CAR SHUT DOWN. NO POWER STEERING, NOTHING. I WAS FINALLY ABLE TO STOP, BUT I WASN'T ABLE TO GET OFF THE ROAD AND IT CAUSED A POTENTIALLY DANGEROUS SITUATION. I'VE READ ONLINE THIS IS A COMMON ISSUE WITH IMPALA'S AND SOMETHING THAT IS A DESIGN FLAW, AS THE SHUTTING DOWN OF THE CAR IS NOT NEEDED. HAD I BEEN IN TRAFFIC, A LARGE CAR PILE UP WOULD HAVE RESULTED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588606May 15, 2014
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, STRUCTURE
I HAD TO HAVE AN ACTUATOR REPLACED ON MY 2010 CHEVROLET IMPALA. WHEN I CALLED OTHER MECHANIC SHOP (INCLUDING GM), WAS UNINFORMED THAT THIS IS A COMMON ISSUE WITH IMPALAS. I ALSO HAD SEVERAL COWORKERS WITH IMPALAS HAVE THE SAME ISSUE. CONSIDERING THIS ISSUE IS SO COMMON IN THESE VEHICLES, THERE SHOULD BE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585895May 6, 2014
VEHICLE SPEED CONTROL
2010 CHEVY IMPALA. CONSUMER WRITES IN REGARDS TO THROTTLE BODY ASSEMBLY AND SENSOR ISSUES. *SMD THE CONSUMER STATED WHILE DRIVING, THE TRACTION CONTROL AND ENGINE LIGHT ILLUMINATED, AND THEN THE INSTRUMENT PANEL READ ENGINE REDUCED POWER, CHECK STABILITRAK AND TRACTION CONTROL. AS SHE APPROACHED THE STOP SIGN, THE VEHICLE STARTED TO SHAKE. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE A DIAGNOSIS REVEALED THE THROTTLE BODY ASSEMBLY AND SENSOR HAD MALFUNCTIONED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586874May 6, 2014
VISIBILITY/WIPER
WHEN THERE IS ANY MOVEMENT TO THE CAR BEFORE STARTING THERE IS A KNOCKING THAT SOUNDS LIKE IT IS COMING FROM THE AIR VENT ON THE PASSENGER SIDE; POSSIBLE ACTUATOR DOOR ?? ALSO, WHEN SWITCHING BETWEEN FRESH AND RECIRCULATED AIR THE KNOCKING STARTS AND LASTS 1 - 2 MINUTES. THE NOISE IS GETTING LOUDER AND I HAVE NOTICED THAT WHEN THE TEMPERATURE DROPS BELOW 36 DEGREES THE WINDOWS FOG COMPLETELY AND RUNNING THE DEFROSTER AT IT'S MAXIMUM SPEED WILL NOT CLEAR THE WINDOWS. I HAVE TO WIPE THE EXCESS CONDENSATION WITH A TOWEL TO MAINTAIN VISIBILITY. MAY HAVE TO DO WITH THE ACTUATOR DOOR BEING STUCK AND INTERFERES WITH THE DEFROSTER?? I HAVE TRIED USING RAIN-X ANTI-FOG WIPES TO NO AVAIL. NEED SOME HELP GM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585533April 29, 2014
ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED. THE CONTACT STATED THAT THE CHECK ENGINE, ENGINE POWER REDUCED, SERVICE STABILITRAK, TRACTION CONTROL, AND THE ENGINE OVERHEATED WARNING LIGHTS ILLUMINATED . THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SECONDARY AIR INJECTION VALVE, THE SECONDARY AIR PUMP, AND THE APP SENSOR FAULT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE WAS NOT RECTIFIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000 AND THE CURRENT MILEAGE WAS 80,000....UPDATED 07/15/14 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585270April 28, 2014
ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING AT 30 MPH THE TRAK STABILIZATION LIGHT CAME ON WITH A WARNING THAT ENGINE POWER WAS REDUCED. I STOPPED THE CAR AND SHUT OFF FOR ABOUT 5 MINUTES. WHEN I RESTARTED THE CAR, THE WARNINGS CAME BACK ON AGAIN. I WAS ABLE TO MAKE IT TO MY DESTINATION SAFELY. WHEN I GOT BACK IN THE CAR APPROXIMATELY 6 HOURS LATER, THE CAR STARTED FINE WITH THE ONLY WARNING BEING THE CHECK ENGINE LIGHT. I DROVE HOME AND CALLED MY LOCAL REPAIR TO LOOK AT IT. THE NEXT DAY WHEN I STARTED IT THERE WERE NO WARNING LIGHTS AT ALL AND MY LOCAL DEALER CHECK THE SENSORS AND COULD NOT FIND ANYTHING WRONG. THIS HAPPENED AGAIN ABOUT 30 DAYS LATER AND HAS CONTINUED TO HAPPEN 4 TIMES SINCE THEN. EACH TIME AFTER 2-5 HOURS THE CAR SEEMS FINE EXCEPT FOR CHECK ENGINE LIGHT WHICH GOES OUT THE NEXT DAY. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584960April 25, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WAS REAR ENDED WHILE AT A COMPLETE STOP AND PUSHED THE CONTACT INTO A BARRIER. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE CONTACT SUFFERED WHIPLASH AND BACK PAINS. THERE WAS A POLICE REPORT TAKEN. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 26,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10583505April 18, 2014
VEHICLE SPEED CONTROL, TRACTION CONTROL SYSTEM
WHILE DRIVING NORTHBOUND ON I-75 IN SOUTHERN KY, THE CAR SUDDENLY LURCHED A LITTLE AND "TRACTION CONTROL" AND "STABILIZATION" ERRORS DISPLAYED FOLLOWED BY "REDUCING POWER." AND, THE CHECK ENGINE LIGHT CAME ON. I CALLED MY CHEVY DEALER AND ASKED IF IT WAS SAFE TO CONTINUE DRIVING - THEY SAID YES, AS LONG AS THE CHECK ENGINE LIGHT WASN'T FLASHING. WE WENT ABOUT 5 - 10 MORE MILES AND THE DISPLAY FLASHED SOMETHING ABOUT THROTTLE PROBLEM AND THEN "SHUTTING DOWN ENGINE", WHICH IT DID IMMEDIATELY WITH NO WARNING WHILE WE WERE DOING ABOUT 70 - 75MPH IN THE MIDDLE OF THE 3 NORTHBOUND LANES OF I-75. I HAD TO TRY TO STEER TO THE SHOULDER WITH NO POWER STEERING OR BRAKES. ONCE THERE, I TRIED TO RESTART THE CAR AND NOTHING HAPPENED - IT DISPLAYED "STARTER DISABLED." WE CALLED OUR ROAD SERVICE AND THEY TOOK OUR INFO, FOUND THE NEAREST CHEVY DEALER WHO SAID THEY COULD WORK ON IT ASAP IF WE GOT IT IN THERE. WHILE THEY WERE WORKING ON SETTING UP A TOW I TRIED STARTING IT AGAIN. IT STARTED BUT THE CHECK ENGINE WAS STILL ON. I TRIED DRIVING A LITTLE ALONG THE SHOULDER AND IT SEEMED OK SO I SAID WE'D TRY DRIVING TO THE DEALER RATHER THAN WAIT FOR A TOW TRUCK. WE MADE IT. THEY GOT ON IT FAIRLY QUICKLY AND FOUND THE PROBLEM WAS THE GAS PEDAL POSITION SENSOR. WE WERE FORTUNATE THAT THE TRAFFIC WAS LIGHT AND I COULD SAFELY PULL OFF. I HATE TO THINK WHAT THE RESULTS WOULD HAVE BEEN IF THIS HAD HAPPENED EARLIER AS WE WERE TRAVELING THRU ATLANTA WITH ITS 6 LANES OF HEAVY TRAFFIC. SUDDENLY LOSING POWER AND CONTROL IN THAT TRAFFIC WOULD PROBABLY HAVE CAUSED ONE OF THOSE MULTI-VEHICLE ACCIDENTS THAT MAKE THE NATIONAL NEWS. WHAT KIND OF INCOMPETENT PROGRAMMING OF THE CAR'S COMPUTER WOULD TRIGGER A FULL, INSTANT SHUTDOWN BECAUSE OF A FAULTY ACCELERATOR PEDAL POSITION SENSOR? I WOULD SUGGEST AN IMMEDIATE RECALL TO RE-FLASH THE COMPUTER TO ELIMINATE THE NO-WARNING SHUT DOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578212April 8, 2014
ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER, ENGINE
TRACTION CONTROL, STABILTRAK SYSTEM ENGINE LIGHT COMES ON REDUCED ENGINE POWER, THIS HAS HAPPEN A LOT OVER THE COUPLE MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577819April 7, 2014
ENGINE, ELECTRICAL SYSTEM
WHEN THE INCIDENT FIRST OCCURRED, THE ENGINE LIGHT CAME ON AND THE DASH READ "SERVICE STABILITRAK", "SERVICE TRACTION CONTROL" AND "ENGINE POWER REDUCED". IT SEEMED FINE WHEN I TURNED OFF THE CAR AND TURNED IT BACK ON. THE NEXT INCIDENT DIDN'T HAPPEN UNTIL A WHILE LATER, AND THEN IT WASN'T THAT BAD. A FEW MONTHS LATER, I WAS DRIVING BACK ON THE HIGHWAY AND THE SAME THING HAPPENED, EXCEPT IT SAID "STARTING DISABLED, SERVICE THROTTLE" AND THE CAR SHUT OFF. I PULLED OVER TO THE SIDE AND I WAS ABLE TO RESTART THE CAR AFTER WAITING A FEW MINUTES. IT WAS A SCARY EXPERIENCE. EVENTUALLY, LEADING UP TO TODAY, MY CAR GOT WORSE AND WORSE, AND EVENTUALLY IT JUST STARTED TURNING OFF AT STOPLIGHTS WITH THE MESSAGE "STARTING DISABLED, SERVICE THROTTLE". IT STARTS WITH THE OTHER MESSAGES ALMOST AS SOON AS I TURN ON THE CAR. THE ENGINE REVS AND THE CAR SOUNDS AWFUL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577586April 5, 2014
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
WHILE DRIVING DOWN I 80 WEST OF PRINCETON ILL THE CHECK ENGINE LIGHT CAME ON FOLLOWED BY THE CHECK TRACTION CONTROL LIGHT .THE DASH THEN LIGHT UP LIKE A CHRISTMAS TREE WITH LIGHTS I HAD NEVER SEEN AND CAN NOT DUPLICATE WITH TURNING THE KEY TO ON .THE CAR IMMEDIATELY DIED AND I LOST POWER STEERING AND BRAKES .I GOT THE CAR STOPPED SAFELY .I CALLED A MECHANIC IN THE TOWN I LIVE IN AND HE ASKED IF IT WOULD START AGAIN. EARLIER WHEN I TRIED TO START IT ACTED AS THOUGH THE BATTERY WAS DEAD. THIS TIME IT STARTED AND I DROVE IT HOME .A LOCAL REPAIR SHOP REPLACED THE GAS PEDAL .I HAD BOUGHT THIS CAR NEW AND IT HAS NEVER BEEN IN A CRASH OR HAD ANY REPAIRS DONE BESIDES ROUTINE SERVICE. NO ONE WAS HURT BUT THIS CAR SHOULD NOT HAVE SHUT OFF AT 70 MPH BECAUSE OF A DEFECTIVE SENSOR ON A GAS PEDAL.I AM A RETIRED STATE TROOPER AND I AM SURE MY TRAINING SAVED ME FROM BEING IN AN ACCIDENT YESTERDAY BECAUSE I HAPPENED TO HAVE OTHER CARS AND SEMI S DRIVING NEAR ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575969March 31, 2014
ENGINE, ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
AFTER WET WEAR HER STABILITY LIGHT MESSAGE, TRACTION CONTROL COMES ON WHILE DRIVING AS DOES ENGINE POWER REDUCED MESSAGE POWER IS REDUCED AND VEHICLE DIES IF YOU DO NOT PULL OVER AND TURN IT OFF AND BCK ON. THIS IS A VERY DANGEROUS AND EXPENSIVE PROBLEM WHICH GM IS AWARE OF AND COULD CAUSE SERIOUS INJURIES IF NOT DEALT WITH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10572687March 16, 2014
TRACTION CONTROL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
IT HAD SNOWED OVERNIGHT AND I WAS DRIVING 60 MILES PER HOUR GOING DOWNHILL WHEN THE TRACTION CONTROL LIGHT AND THE ENGINE LIGHT CAME ON AND THEN WHERE THE ODOMETER READING IS IT SAID ENGINE POWER REDUCED AND THEN CHECK TRACTION CONTROL AND CHECK STABILIZER. I DID MAKE IT TO WORK AS THE CAR SHOCK AS THE CAR FELT LIKE IT WAS GOING TO DIE. I DID LET IT SIT ALL DAY WHILE I WAS AT WORK AND THEN WHEN I STARTED IT THE ENGINE LIGHT WAS STILL ON AND IT RAN OK. I TOOK IT ACROSS THE STREET AND PARKED IT AT THE CHEVROLET DEALERSHIP AND SINCE IT IS SUNDAY THEY ARE NOT OPEN AND I WILL STOP BY IN THE MORNING TO LET THEM KNOW WHAT IS WRONG TO HAVE THEM CHECK IT OUT. WE HAVE HAD THIS CAR FOR A YEAR AND CONSIDERING NOT OWNING ANOTHER CHEVY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568867March 12, 2014
ELECTRICAL SYSTEM
MY WIFE WAS DRIVING ON A FOUR LANE IN MN WHEN THE CAR JUST QUIT,AS LUCK WOULD HAVE IT THERE WAS A OFF RAMP AND WE COASTED UP TO THE TOP. WE DIDN'T KNOW WHAT HAPPENED SO WE NEVER REPORTED IT,AND IT STARTED RIGHT BACK UP. WASN'T TILL TODAY MY WIFE SAW WHERE GM HAD A PROBLEM SOUNDING LIKE HAPPENED TO US. SO I WENT ON LINE WITH GM THE GIRL SAID TAKE IT TO A DEALER ,ITS OUT OF WARRANTY SO I LL HAVE TO PAY GRRRRRRRRR I SAID ITS NOT MY TROUBLE WHY SHOULD I HAVE TO PAY FOR SOMETHING THAT IS YOUR FAULT. SHE DIDN'T CARE,NO BIG SURPRISE ! I TOLD HER THAT I PRINTED OUT WHAT SHE AID SO IF SOMETHING HAPPENS TO MY WIFE OR ME I HAVE PROOF I TOLD THEM OF MY TROUBLE. THOUGHT YOU WOULD JUST LIKE TO KNOW SO IF ANYONE ELSE SHOULD REPORT THE PROBLEM THEY ARE NOT ALONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568218March 10, 2014
VEHICLE SPEED CONTROL, ENGINE, TRACTION CONTROL SYSTEM
AT THE TIME OF THE FIRST INCIDENT TRACTION CONTROL LIGHT CAME ON THE LOW ENGINE POWER LIGHT CAME ON .SPEED DROPPED DOWN TO 15 MPH. HAD TO PULL OVER TURN CAR OFF . THEN RESTARTED IT AGAIN IT WAS FINE FOR A MONTH . IT REPEATED SAME PROBLEM. NOW CHECK ENGINE LIGHT STAYS ON .HDHAD CODE READ SAYING THROTTLE CABLE AND TRACTION CONTROL.TO ME THAT IS A SERIOUS ISSUE. THIS IS SOMETHING THAT NEEDS TO BE ADDRESSED. HIGHWAY DRIVING THIS PROBLEM COULD CAUSE AN ACCIDENT .I CAN SEE THIS HAS BEEN A ISSUE WITH GENERAL MOTORS WITH IMPALAS AND OTHER MODELS SINCE 2008.HOW MANY OF THE SAME COMPLAINTS WOULD IT TAKE UNTIL ITS FIXED .COMPLAINTS KEEP COMING UP AFTER THROTTLE BODIES REPLACED STILL HAVING SAME PROBLEMS. GENERAL MOTORS NEEDS TO GET WITH THE PROGRAM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568233March 10, 2014
ENGINE, ELECTRONIC STABILITY CONTROL (ESC)
THIS HAS BEEN HAPPENING AT LEAST ONCE A WEEK FOR THE LAST 2 MONTHS. I GO TO START MY CAR IN THE MORNING AND IT HAS THE CHECK ENGINE LIGHT ON AND TRACTION CONTROL LIGHT AND IS GIVING ME MESSAGES OF ENGINE POWER IS REDUCED, SERVICE TRACTION CONTROL, SERVICE STABILITRAK. THE CAR STILL DRIVES WHEN THIS IS ON, BUT ITS REALLY DOGGIE, AND SHIFTS HARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563869February 11, 2014
ENGINE, ELECTRICAL SYSTEM, TRACTION CONTROL SYSTEM
MY IMPALA KEEPS GIVING ME A WARNING LIGHT THAT SAY SERVICE STABILITRAK, SERVICE TRACTION CONTROL AND ENGINE POWER REDUCED. IT STAY ON FOR A LITTLE WHILE AND THEN GOES OFF. CANNOT SEEM TO FIND OUT WHY IT IS DOING THIS BUT VERY CONCERNED THAT MY CARS SPEED WILL REDUCE WHILE I AM IN TRAFFIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563618February 9, 2014
ELECTRONIC STABILITY CONTROL (ESC)
DRIVING ABOUT HALF MILE FROM HOME, SUDDENLY SERVICE ENGINE LIGHT, SERVICE TRACTION CONTROL AND REDUCE ENGINE POWER MESSAGE TURN ON. CAR START TO LOSE POWER. AFTER DRIVING ANOTHER 2 MILES, WENT TO A PARKING LOT. ENGINE BEGAN ROUGH. PARK THE CAR AND WENT SHOPPING. ABOUT 1 HR. LATER THE CAR START FINE AND RUNNING NORMAL, EXCEPT THE CHECK ENGINE LIGHT STILL ON . PARK CAR IN GARAGE. NEXT DAY, START THE CAR, CHECK ENGINE LIGHT, SERVICE TRACTION CONTROL & REDUCE ENGINE POWER MESSAGE TURN ON. BACK IN/OUT GARAGE AND TURN ENGINE ON/OFF 3 TIMES. ENGINE IS VERY ROUGH. BACK TO GARAGE. NEXT DAY. START THE CAR, ENGINE RAN NORMAL WITH CHECK ENGINE LIGHT TURN ON. DROVE THE CAR AROUND A CIRCLE AND BACK TO GARAGE. RUNS FINE. GOT INTO INTERNET AN FOUND ABOUT A LOT OF COMPLAINS(100S) ON THIS CAR (2010 & EARLIER CHEVY IMPALA) FOR THE SAME PROBLEM, WITH REPORT OF DANGEROUS INCIDENCE ON THE HIGHWAY. I AM AFRAID TO USE IT AGAIN UNTIL IT IS FIXED. I HOPE A RECALL SHOULD BE MADE FOR THE DEFECT. THIS CAR IS IN GARAGE, AND IS SELDOM USE BECAUSE I HAVE 3 CARS, AND I AM RETIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563353February 7, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE GEAR SHIFTER BECAME STUCK IN PARK. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 68,000 AND THE CURRENT MILEAGE WAS 69,000. ... UPDATED 03/24/14 *BF UPDATED 03/31/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560222January 16, 2014
AIR BAGS, ELECTRICAL SYSTEM
HAD TO PUT A NEW BATTERY IN AND THEN THE MESSAGE LIGHT CAME ON TO SERVICE THE AIR BAG....THEY SAID A MODULE WENT OUT UNDER THE DRIVERS SEAT AND UNDER THE LEFT FRONT BUMPER.......IT WILL COST $ 1030 + TAX...ONLY 43,000 MILES ON THE CAR. I CANT AFFORD TO HAVE IT FIXED AND I'M TOLD THAT THE AIRBAG WONT WORK IF I GET IN AN ACCIDENT TILL I GET IT FIXED.........WOULD THAT KEEP MY INSURANCE FROM PAYING IF I DO GET IN AN ACCIDENT AND THEY SEE THE AIR BAG SHOULD HAVE BEEN SERVICED?? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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