Chevrolet Impala Complaints (2009)

824 consumer complaints on file.

#10748772August 14, 2015
SUSPENSION
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING 20 MPH, AN ABNORMAL NOISE EMITTED FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE FRONT PASSENGER AND DRIVER LOWER CONTROL ARMS AND PINIONS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748539August 13, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING 70 MPH, SUDDENLY THE VEHICLE INDEPENDENTLY DECELERATED AND THE TRACTION CONTROL LIGHT ILLUMINATED. THE CONTACT STATED THE VEHICLE ALSO INTERMITTENTLY FAILED TO ACCELERATE WHEN IDLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 156,830.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748119August 12, 2015
STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE ATTEMPTING TO CHECK THE OIL LEVEL, THE HOOD LID WAS OPEN AND INADVERTENTLY CRASHED DOWN ONTO THE CONTACT'S HEAD WITHOUT WARNING. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO A DEALER, WHERE THE TECHNICIAN EXPERIENCED THE SAME FAILURE AND REPLACED THE HINGE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 47,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10746333August 10, 2015
VEHICLE SPEED CONTROL, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
2009 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO ACCELERATOR PEDAL POSITION SENSOR ISSUES. *SMD THE CONSUMER DID NOT AGREE WITH CHEVROLET WHEN THEY STATED TO LET THE FAILURE OCCUR FIRST, THEN THEY WILL FIX IT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746874August 6, 2015
AIR BAGS
THE "SERVICE AIR BAG" LIGHT WILL COME ON WHILE DRIVING. IT WILL THEN GO OUT AFTER A FEW MINUTES. IT HAS DONE THIS REPEATEDLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745853August 3, 2015
VEHICLE SPEED CONTROL, ELECTRONIC STABILITY CONTROL (ESC)
MY 2009 CHEVY IMPALA HAD EXPERIENCE INTERMITTENT MESSAGE "SERVICE TRACTION CONTROL" ALONG WITH "REDUCED ENGINE SPEED" SINCE AUGUST OF 2012. IT HAPPENED MAYBE 1-2 TIMES PER YEAR FOR THE LAST FEW YEARS. THE MESSAGE WOULD CLEAR ITSELF AFTER THE CAR WAS TURNED OFF AND SAT FOR A FEW MINUTES. ON JULY 24TH, MY CAR EXPERIENCE THESE SAME MESSAGES ONCE AGAIN. HOWEVER, THE MESSAGE CAME AND WENT MULTIPLE TIMES AND ALL SPEEDS IN TOWN AND ON THE HIGHWAY. THE MESSAGE FINALLY STAYED AND DID NOT GO AWAY ON JULY 25TH. I SCHEDULED SERVICE AT THE LOCAL DEALER ON THURSDAY, JULY 30. THEY CHANGED THE ACCELERATOR PEDAL AND THOUGHT IT WAS AN ISSUE THAT GM ISSUED A SPECIAL CONDITION ON IN APRIL 2015. ON THE WAY HOME FROM THE SHOP, THE MESSAGE APPEARED AGAIN. THUS, THE CAR WAS AGAIN SERVICED AT THE LOCAL DEALERSHIP ON FRIDAY, JULY 31. BY AUGUST 1, THE "SERVICE TRACTION CONTROL" LIGHT BLINKED ON AND THEN WENT OFF QUICKLY. IT DID THE SAME THING ONE TIME ON AUGUST 2ND. TODAY, AUGUST 3RD, THE LIGHT WENT OFF THREE TIMES IN A SHORT DRIVE AND IS ONCE AGAIN STUCK ON. I'M VERY WORRIED THAT THE REDUCED ENGINE SPEED WILL RETURN WHEN I AM ON A HIGHWAY. THIS IS A KNOWN ISSUE BY GM OR THEY WOULDN'T HAVE ISSUED A SPECIAL CONDITION. THEY ONLY WILL FIX THIS UP TO 120,000 MILES. IF MY ENGINE TURNS OFF WHILE MOVING AT 70MPH ON HIGHWAY, THIS WILL BE HUGE SAFETY CONCERN. I'M WAITING ON THE DEALER TO CALL ME BACK TO ONCE AGAIN RETURN MY CAR FOR REPAIR. [XXX] [XXX] CLINTON, MO 64735 [XXX] [XXXXXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744773July 29, 2015
AIR BAGS
WHEN TURNING THE CAR ON THE "SERVICE AIR BAG" LIGHT STAYED ILLUMINATED THEN IT WOULD RANDOMLY TURN OFF WHILE DRIVING THEN TURN BACK ON. THE FOLLOWING DAY THE "SERVICE AIR BAG" LIGHT JUST STAYS ON AT ALL TIMES NOW. I FEEL THAT THIS IS A HUGE SAFETY ISSUE AND UPON SEARCHING ONLINE AND SOME ONLINE FORUMS THIS SEEMS TO BE A COMMON ISSUE WITH CHEVY IMPALAS FROM 2006-2013. UPDATED 9/15/15 *LN UPDATED 12/13/2017*CN ...VIDEO AVAILABLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743958July 27, 2015
AIR BAGS
SERVICE AIRBAG LIGHT COMES ON INTERMITTENTLY, BUT GOES OUT IN COLD WEATHER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735937July 23, 2015
VEHICLE SPEED CONTROL, ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY LOSE POWER AND WOULD NOT ACCELERATE. THE CONTACT INDICATED THAT WHEN THE FAILURE OCCURRED, THE TRACTION CONTROL AND REDUCE POWER SENSOR LIGHTS ILLUMINATED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000. UPDATED 01/25/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735790July 22, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING AT 45 MPH, THE VEHICLE LOST POWER AND STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER IT WAS PARKED FOR AN HOUR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735559July 21, 2015
UNKNOWN OR OTHER
THE FIRST INCIDENT WAS IN JANUARY. WE HAD SOME BAD WEATHER AND I THOUGHT IT CAUSED THE PROBLEM. BUT RECENTLY, THE CAR LOSS POWER AGAIN AND WOULD NOT ACCELERATE. THE LOSING POWER AND THE TRACTION LIGHT CAME ON.I MENTIONED THIS TO THE DEALER WHEN I WENT FOR THE FIRST RECALL FOR THE IGNITION SWITCH. THE REP AT CHEVYLAND IN SHREVEPORT , LA. WAS DISINTERESTED. I ALSO MENTIONED THAT THERE WAS A KNOCKING NOISE IN THE DASH. HE ADVISED ALL THE IMPALAS HAVE THAT BUT IT IS NOT A SAFETY ISSUE. I NOW RECEIVED THE RECALL LETTER STATING THE VERY THING I ADVISED THE REP OF. NOW THEY ARE SAYING THEY MAY OR MAY NOT COVER IT. THIS IS A SAFETY ISSUE. IF I AM TRYING TO ACCELERATE AND CAN NOT I COULD BE HIT BY AN 108-WHEELER OR ANYTHING COULD HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734259July 15, 2015
STEERING, SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING AT 60 MPH, THE STEERING FAILED AND THE CONTACT HEARD A CLICKING NOISE. THE BRAKES ALSO FAILED AND THE CONTACT CRASHED THE VEHICLE INTO A GUARDRAIL AND A TREE. THE CONTACT'S TONGUE WAS SEVERED AND HE SUFFERED INJURIES TO THE BRAIN, NECK, AND BACK. THE CONTACT WAS TRANSPORTED BY AMBULANCE TO THE HOSPITAL. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 34,500.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10733932July 14, 2015
AIR BAGS
SERVICE AIR BAG LIGHT CAME ON PERIODICALLY, THEN STAYED ON. WENT TO JEFF WYLER DEALERSHIP(SHELBYVILLE, KY). WAS TOLD THERE WAS CORROSION IN CABLE. REPAIRED A $98.00 DIAGNOSTIC FEE PLUS PARTS. WAS FIRST GIVEN OPTION OF NOT REPAIRING, AS THEY FORGOT TO TELL ME ABOUT THE DIAGNOSTIC FEE, OR REPAIR AT COST OF FEE. WAS REPAIRED ON JUNE 18, 2015. ON 7/12/15, LIGHT CAME BACK ON. IS NOT STAYING ON LONG ENOUGH FOR ME TO TAKE TO THE NEAREST DEALERSHIP IN EMINENCE, KY. JEFF WYLER CLOSED ITS LOCAL DEALERSHIP. CALLED GM YESTERDAY. NO RECALLS FOR MY VIN #. I AM CONCERNED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733168July 10, 2015
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING AT 35 MPH, THE VEHICLE LOST POWER AND JERKED. IN ADDITION, THE SERVICE STABILITY TRACTION AND POWER REDUCED WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732884July 9, 2015
ELECTRONIC STABILITY CONTROL (ESC)
I WAS DRIVING ABOUT 40MPH THEN MY CAR BROKE DOWN SPEED TRACTION SENSOR WAS ON AND ENGINE LIGHT CAME ON AND IT READ ENGINE POWER HAD BEEN REDUCED AS I KEPT DRIVING IT WAS JERKING AND NOT WANTING TO PICK UP SPEED I TURNED THE CAR OFF FOR ABOUT 30 MINUTES STARTED AGAIN TRACTION LIGHT OFF BUT CHECK ENGINE LIGHT STILL ON WENT TO OREILLY AND IT READ A CODE SAYING PEDAL POSITION SENSOR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732525July 7, 2015
TRACTION CONTROL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED AND THE SERVICE TRACTION CONTROL SYSTEM WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT UNKNOWN SENSORS RELATED TO THE TRACTION CONTROL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732123July 6, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 121,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732232July 6, 2015
ELECTRONIC STABILITY CONTROL (ESC)
SINCE WE HAVE HAD THIS CAR WE ARE CONSTANTLY HAVING STABILITY TRACT CONTROL SENSORS. WE HAVE REPLACE THEM ONCE AND IT IS SHOWING UP AGAIN. WHEN THE STABILITY TRACT CONTROL GOES BAD THEN THE ABS AND BRAKE ASSIST LIGHT ALSO COMES ON ALONG WITH IT. I WOULD LIKE TO SEE A RECALL FIX FOR THIS PROBLEM AS I KNOW I AM NOT THE ONLY ONE WHO HAS HAD THESE PROBLEMS WITH THEIR IMPALAS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731446July 1, 2015
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
I WAS DERIVING DOWN A STEEP GRADE ON THE GATLINBURG BYPASS TOWARD PIGEON FORGE, TN IN SECOND GEAR FOR ENGINE BREAKING. I FIRST NOTICED THE CAR GETTING WARMER AND I CHECKED THE DUAL CLIMATE CONTROL BY FEEL TO MAKE SURE MY RIDER HAD NOT INCREASED THE TEMPERATURE. THEN I NOTICED THE STEERING WAS HARDER ON SLIGHT CURVES; THEN I NOTICED THE TACHOMETER GOING TO ZERO AND SONE OTHER GAUGES DECREASING; THEN I HAD TO SLOW FOR A CHARPER CURVE WHERE I HAD NO POWER BRAKE ASSIST AND NO POWERING STEERING ASSIST. I MANAGED TO BRING THE VEHICLE TO A SAFE STOP WHERE I TRIED TO RESTART THE ENGINE. THE VEHICLE RESTARTED AFTER A SHORT CRANKING BUT ACTED IF IT WAS STARVING FOR FUEL. ONCE RESTARTED THE VEHICLE RAN SATISFACTORY, IF I HAD BEEN A WEAK PERSON OR HAD PANICKED THIS INCIDENT WOULD PROBABLY HAVE RESULTED IN A CRASH. THE IGNITION SWITCH RECALL HAD RECENTLY BEEN ACCOMPLISHED. THE FUEL LEVEL WAS 1/2 TANK. AS AN ELECTRICAL ENGINEER THIS APPEARED TO BE AN ELECTRICAL PROBLEM WHERE THE ENGINE POWER WAS CUT OFF SHUTTING DOWN THE FUEL PUMP, INSTRUMENT CLUSTER, IGNITION, AND ELECTRIC STEERING ASSIST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731197June 30, 2015
ENGINE, ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
I WAS DRIVING ON THE HIGHWAY DURING RUSH HOUR TRAFFIC GOING APPROXIMATELY 65 PER HOUR AND THE SERVICE TRACTION CONTROL CAME ON AND THEN SAID THAT ENGINE POWER WAS REDUCED. IT ALSO HAD THE ENGINE LIGHT COME ON AND STAYED ON ALL THE WAY HOME. I THEN GOT HOME SAFELY THAT TIME AND SHUT OFF THE CAR ABOUT 20 MINUTES LATER WENT OUT AND ALL LIGHTS HAD GONE OFF AND WAS BACK TO NORMAL. THIS HAS HAPPENED AT LEAST A DOZEN TIMES SINCE THEN. THEN ON 6/29/15 THIS HAPPENED AGAIN ON THE HIGHWAY DURING RUSH HOUR TRAFFIC. HOWEVER THIS TIME THE CAR SAID THROTTLE DISABLED AND THE CAR SHUT OFF COMPLETELY IN THE MIDDLE OF THE HIGHWAY AND I HAD TO TRY AND GET TO THE SIDE OF THE ROAD WITHOUT INCIDENT. AFTER ABOUT 10 OR 15 MINUTES THE CAR THEN STARTED BACK UP AND THE LIGHTS WENT OUT AND I WAS ABLE TO DRIVE AGAIN. THEN LATER IN THE DAY I RETURNED HOME AND TRIED TO LEAVE IN MY CAR AND IT WOULD NOT START AND HAD NO POWER WHAT SO EVER. THE KEY ALSO WOULD NOT COME OUT OF THE IGNITION AND I JUST HAD THAT RECALL DEALT WITH ON THE KEY. I COULD HAVE BEEN SERIOUSLY INJURED IN THIS LAST INCIDENT. THIS NEEDS TO BE RECALLED AND GM NEEDS TO PAY FOR WHAT I AM OUT OF POCKET BECAUSE I NOW HAD TO GET A RENTAL CAR TO WORK. I HAVE READ PAGES UPON PAGES OF COMPLAINTS JUST LIKE MINE, WHICH IS RIDICULOUS THAT THIS ISSUE HAS NOT BEEN FIXED. DOES IT TAKE SOMEONE GETTING INJURED OR KILLED FOR GM TO DO SOMETHING?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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