Chevrolet Impala Complaints (2000)

818 consumer complaints on file.

#10328056April 29, 2010
TRACTION CONTROL SYSTEM
2000 CHEVY IMPALA LS,(THIS PROBLEM STARTED WHEN MY CAR WAS AT 40,000 MILES) THE TRACTION CONTROL WILL COME ON FOR NO REASON. THIS CAUSES AUTOMATIC BREAKING FOR WHICH YOU CAN NOT MOVE THE CAR YOU CAN BE BACKING UP, TURNING, OR GOING FORWARD. THE CAR WILL LAG AND THEN SHUDDER FIGHTING THE BRAKES THAT HAVE BEEN APPLIED BY THE CAR WHILE I AM ON THE GAS. I HAVE FOR MY SELF TURNED THE TRACTION CONTROL OFF. HOWEVER I HAVE RESEARCHED ON LINE AND FOUND THAT THERE ARE THOUSANDS OF PEOPLE WITH THIS VERY SAME PROBLEM. THEY HAVE BEEN TO THE DEALERSHIPS FOR TROUBLE SHOOTING AND REPLACED MANY POSSIBLE PARTS IT COULD BE AND THE PROBLEM WILL RESURFACE AGAIN. I WAS CONTENT WITH TURNING THE TRACTION CONTROL OFF ALTHOUGH WITH FURTHER RESEARCH I HAVE FOUND THE TRACTION CONTROL WILL RE-ENGAGE, SINCE THIS BUTTON NEEDS TO BE PRESSED EVERY TIME YOU TURN ON THE CAR. IT WILL RE-ENGAGE ITSELF AND YOU CAN NOT TURN IT OFF. THE BUTTON BECOMES USELESS. THIS IS WHY I AM TURNING TO THE NHTSA FOR HELP. I SEE THIS BEING A HUGE SAFETY RISK THAT I AM DRIVING AND THE ABS WILL ENGAGE ITSELF BECAUSE THE TRACTION CONTROL HAS COME ON. I HAVE BEEN LUCKY THIS HAS ONLY HAPPENED AT LOW SPEEDS MY FEAR IS THAT I WILL HAVE MY DAUGHTER IN THE CAR WITH ME AND THIS HAPPENS AT HIGHWAY SPEED. I AM SURE YOU CAN SEE THE DANGER IN THIS HAPPENING AT ANY SPEED LET ALONE IF IT SHOULD HAPPEN AT A FASTER SPEED OF RATE. THANK-YOU FOR YOUR ATTENTION TO THIS MATTER I LOOK FORWARD TO A RECALL AND A REAL SOLUTION TO THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10325718April 14, 2010
EXTERIOR LIGHTING
I HAVE THE EXACT SAME PROBLEM AS THIS ONE BELOW. HOW DO I GET IT RESOLVED BEFORE I GET KILLED? CONSUMER COMPLAINT: ODI CASE NUMBER: 10321063 COMPONENT: EXTERIOR LIGHTING DETAILS: TURN SIGNALS INOP (INTERMITTENT/ FREQUENT) - WIGGLING HAZARD SWITCH MAKES THEM FUNCTION FOR AWHILE. FOUND DEFECTIVE OEM SWITCH. OCCURRENCES: 1 INJURIES: 0 FAIL DATE: 12/01/2009 DEATHS: 0 DATE ADDED TO DATABASE: 3/19/2010 [FILE] YOUR OWN COMPLAINT ON THIS MODEL CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10325188April 12, 2010
ELECTRICAL SYSTEM
TL*THE CONTACT OWNED A 2000 CHEVROLET IMPALA. THE CONTACT WAS DRIVING APPROXIMATELY 65 MPH AND OBSERVED SMOKE COMING FROM THE VEHICLE. THE VEHICLE WAS DRIVEN TO THE SIDE OF THE ROAD AND THE FIRE WAS EXTINGUISHED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE CAUSE OF THE FIRE HAD NOT BEEN DETERMINED. THERE WAS A RECALL DEFECT WHICH THE MANUFACTURER FAILED TO HONOR. THE NHTSA CAMPAIGN ID NUMBER WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE UNAVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10322869March 30, 2010
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT SHE TRAVELED FOR FIVE MINUTES IN THE VEHICLE AND UPON RETURNING TO HER RESIDENCE, SHE OBSERVED SMOKE COMING FROM UNDER THE HOOD. WITHIN A FEW MINUTES, THE VEHICLE WAS ENGULFED IN FLAMES. A FIRE REPORT WAS FILED. THE CONTACT CONFIRMED THAT THERE WERE NO PRIOR WARNINGS THAT INDICATED A POTENTIAL FIRE. THE CONTACT WAS ABLE TO LOCATE THREE RECALLS FOR HER YEAR, MAKE AND MODEL THAT COULD POTENTIALLY CAUSE A FIRE (NHTSA CAMPAIGN ID NUMBERS 04V090000, 01V136000 AND 04V090000). THE MANUFACTURER TOOK POSSESSION OF THE VEHICLE APRIL 2009 AND HAS YET TO COMMUNICATE THE OUTCOME TO THE CONTACT. THE MANUFACTURER WOULD NOT CONFIRM IF ANY OF THE RECALLS APPLIED SPECIFICALLY TO VIN. THE FAILURE MILEAGE WAS 124,000 AND THE CURRENT MILEAGE WAS 124,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10321865March 24, 2010
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL
ON FEB.10TH OR 11TH.MY NEIGHBOR WAS ATTEMPTING TO JUMP START MY CAR BECAUSE THE BATTERY HAD FAILED DUE TO A 3 DAY SNOW STORM. AFTER TURNED THE IGNITION THE SECOND TIME, THERE WAS A LOUD BOOM. WHEN WE CHECKED THE ENGINE, WE NOTED THE MANIFOLD COVER HAD CRACKED INTO SEVERAL PIECES. ALSO THE WIRES WERE ON FIRE. MY NEIGHBOR QUICKLY EXTINGUISHED THE FLAMES. LATER, I WENT TO MY DEALER(FRANK Z CHEVROLET IN DAYTON, OH. ABOUT THE PROBLEM. I WAS TOLD BY THE ASSISTANT SERVICE MANAGER THAT THE REPAIRS COULD COST FROM $1,800-$2,000 MAINLY DUE TO THE FIRE DAMAGE. SINCE I HAVE BEEN UNEMPLOYED FOR 18 MONTHS, I HAVE NOT HAD THE CAR TOWED TO THE DEALER FOR AN ESTIMATE OF ACTUAL DAMAGE.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10321063March 19, 2010
EXTERIOR LIGHTING
TURN SIGNALS INOP (INTERMITTENT/ FREQUENT) - WIGGLING HAZARD SWITCH MAKES THEM FUNCTION FOR AWHILE. FOUND DEFECTIVE OEM SWITCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10313528February 24, 2010
STEERING:HYDRAULIC POWER ASSIST:PUMP, STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
TL*THE CONTACT OWNS 2000 CHEVY IMPALA LS. WHILE DRIVING 35 MPH HER STEERING WHEEL LOCKED. THE CONTACT HAD TO PULL THE STEERING WHEEL REALLY HARD AND IN ORDER TO GAIN CONTROL OF IT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT DEALER. THE DEALER THEN INSPECTED THE VEHICLE AND STATED THAT THE VEHICLE NEEDED A POWER STEERING PUMP AND THAT THERE WAS AN INTERNAL LEAK IN THE POWER STEERING HOSE. THE CONTACT HAD TO RENT A VEHICLE FOR FOUR DAYS WHILE THE DEALER FIXED THE PROBLEM. THE CONTACT STATED THAT THERE WASN'T ANY NOISE WHEN THE FAILURE OCCURRED. THE CONTACT DID REPORT THIS TO THE MANUFACTURER. THE FAILURE MILEAGE WAS 67,255 AND THE CURRENT MILEAGE IS 67,355. UPDATED 03/30/10. *LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308907February 12, 2010
ELECTRICAL SYSTEM
MY 2000 CHEVROLET IMPALA IS CAUSING A GREAT DEAL OF FINANCIAL HARDSHIPS AND IS LEAVING ME STRANDED IN AWKWARD SITUATIONS. AT UNPREDICTABLE TIMES IT WILL NOT START. I TURN THE KEY AND NOTHING. I TOOK IT TO A GM DEALER AND THEY PUT A NEW IGNITION SWITCH ON THE CAR AND IT WAS FINE FOR 6 MONTHS. COST $500. I OFTEN COULD WAIT 10 TO 15 MINUTES AND IT WOULD START. BUT IT BEGAN HAPPENING MORE AND MORE. I TOOK IT IN TO A MECHANIC, HE RAN THE CODES AND DETERMINED IT WAS THE IGNITION SWITCH. COST $450 AND WITHIN A MONTH IT BEGAN DOING THE SAME THING. I GOT STRANDED AND HAD TO HAVE IT TOWED TO A GM DEALER AND THEY PUT A NEW BATTERY ON IT AND REMOVED ALL THE AFTER MARKET UNLOCKING MECHANISMS AND CHARGED $550. THREE DAYS LATER WE HAVE THE SAME PROBLEM. IT SEEMS TO BE CONNECTED TO THE PASS LOCK SYSTEM. THERE HAS TO BE A DEFECT OF SOME SORT GOING ON IN THE WHOLE STARTING ELECTRICAL SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10302108January 24, 2010
ENGINE AND ENGINE COOLING:COOLING SYSTEM
AFTER PARKING THE CAR I WAS NOTIFIED BY A NEIGHBOR THAT MY VEHICLE WAS ON FIRE. THE FIRE DEPT. WAS CALL AND EXTINGUISHED THE FIRE.THE ARSON SQUAD WAS CALLED AND DETERMINED THE VEHICLES FIRE WAS DUE TO A MECHANICAL PROBLEM. AFTER I RESEARCHED THE VEHICLES SAFETY RECALLS AND FOUND OUT THERE HAD BEEN A RECALL FOR THIS VEHICLE AND I WAS UNAWARE OF IT. I PURCHASED IT USED. I DID NOT RECEIVE ANY NOTICE ON THE RECALL. I FOUND THERE WERE MANY OTHER FIRES ASSOCIATED WITH THIS FAILURE. THE VEHICLE WAS TOTALLY BURNED UP VEHICLE WAS NON REPAIRABLE AND TOWED TO THE JUNK YARD AFTER ARSON INVESTIGATION WAS COMPLETE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10295661December 14, 2009
EXTERIOR LIGHTING
TURN SIGNALS STOP WORKING INTERMITTENTLY. IT PROBABLY HAPPENED 1 OUT OF 10 TIMES. THE DEALERSHIP SAID THE UNIT NEEDED TO BE REPLACED. THEY START WORKING AGAIN IF THE HAZARD LIGHTS ARE TURNED ON AND THEN OFF. DEALERSHIP SAID THE UNIT NEEDED TO BE REPLACED. PART $74.00 INCLUDING LABOR $220.00. NO ACTION HAS BEEN TAKEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294500December 4, 2009
EXTERIOR LIGHTING:TURN SIGNAL, EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:SWITCH
TL*THE CONTACT OWNS A 2000 CHEVROLET IMPALA LS PURCHASED BRAND NEW IN 2000. HE STATED THAT THE EXTERIOR TURN SIGNALS BECAME INOPERABLE INTERMITTENTLY. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS ON HIS VEHICLE. THE CONTACT WAS ADVISED THAT THE TURN SIGNAL SWITCH NEEDED TO BE REPLACED. NO REPAIRS HAD BEEN MADE TO THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE UNDER 88,647. UPDATED 01/12/10. *LJ THE CONSUMER ALSO STATED THE HAZARD LIGHTS DID NOT WORK AS WELL. UPDATED 01/13/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293226November 23, 2009
SUSPENSION, STRUCTURE:BODY
I HAVE A 2000 IMPALA THAT HAS THE REAR STRUT TOWERS BEGINNING TO RUST OUT BADLY. THERE HAS BEEN NO INCIDENT YET AS I CAUGHT THIS ON ONE OF MY VEHICLES INSPECTIONS. IF THIS WERE TO RUST COMPLETELY OUT THE REAR TIRES COULD COME OFF OF THE CAR WHILE IN MOTION. I HAVE TRIED TO CONTACT GENERAL MOTORS, BUT GOT NO RESPONSE. THIS DEFECT RENDERS TO CAR PRETTY MUCH USELESS. THANKS FOR YOU TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293227November 23, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHILE DRIVING THE TRANSMISSION KEPT SLIPPING IN AND OUT OF GEAR. ALSO THE ELECTRONIC STABILITY CONTROL SYSTEM CAUSED THE VEHICLE TO DRIFT TO THE RIGHT OR LEFT. ALSO, THE LIGHTS FOR THE INSTRUMENT CONTROL PANEL FAILED. THE VEHICLE WAS TAKEN TO A MECHANIC AND THE TECHNICIAN LOCATED SEVERAL DIAGNOSTIC ERROR CODES. THE FAILURE MILEAGE WAS 173,009. UPDATED 1/5/10 *CN THE DEALER REPLACED A SASH LIGHT SWITCH, UT THAT DIDN'T RESOLVE THE PROBLEM. UPDATED 01/06/10.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292653November 18, 2009
EXTERIOR LIGHTING:TURN SIGNAL
2000 CHEVROLET IMPALA. TURN SIGNALS QUIT WORKING INTERMITTENTLY,WILL START IF HAZARDS ARE PUSHED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10288855October 18, 2009
ELECTRICAL SYSTEM
ELECTRICAL SIGNALS QUIT WORKING INTERMITTENTLY,WILL START IF HAZARDS ARE PUSHED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10288649October 16, 2009
ELECTRICAL SYSTEM
BODY CONTROL MODULE, PASS LOCK SENSOR, IGNITION SWITCH. WILL NOT ALLOW CAR TO START CORRECTLY OFTEN NOT AT ALL. IF RESEARCH IS DONE THERE IS THOUSANDS OF COMPLAINTS ON GM VEHICLES WITH THIS SYSTEM HAVING THE SAME RECURRING PROBLEM. GM REFUSES TO ADMIT THAT THIS IS AN ISSUE WITH THIS SYSTEM. I HAVE NOT PERSONALLY HAD A INJURY CAUSED BY THIS PROBLEM BUT THE POTENTIAL FOR AN INJURY IS THERE. IF I CAN NOT START MY VEHICLE BECAUSE OF THIS PROBLEM IT CAN AND HAS LEFT ME IN A POSITION THAT IS POTENTIALLY HAZARDOUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284430September 17, 2009
ELECTRICAL SYSTEM
MY 2000 IMPALA HAS INTERMITTENT PROBLEMS WITH THE DIRECTION SIGNALS. AT TIMES THEY WORK FINE AND OTHER TIMES THEY DON'T. SOMETIMES WHILE THE DIRECTIONAL IS WORKING IT WILL STOP FOR NO REASON. THIS HAS RESULTED IN SEVERAL NEAR REAR END COLLISIONS EVEN WITH ARM SIGNALS. THIS OCCURS ON A NEARLY DAILY BASIS. I AM WAITING TO SEE IF THERE IS A RECALL AS THE COST TO REPLACE IS APPROXIMATELY $500 AS THE DIRECTIONAL SIGNAL IS SOLD AS A SINGLE UNIT (DIRECTIONAL ARM AND FLASHING UNIT ARE 1 PIECE). THE UNIT ITSELF IS OVER $300. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284444September 17, 2009
ELECTRICAL SYSTEM, STEERING
MY 2000 IMPALAS PASS LOCK SYSTEM STOPS THE CAR FROM STARTING FOR UP TO 45 MINUTES AT A TIME. I TRY TO START THE CAR AND IT WONT TURN OVER OR DO ANYTHING. IT HAPPENS EVERY TIME I TRY TO START THE CAR. IT LEAVES MY FAMILY STRANDED WHEN WE TRY TO GO PLACES. WHAT WERE TO HAPPEN IF THERE WERE AN EMERGENCY? I'D BE STRANDED. ALSO THE STEERING CLUNKS ALOT WHEN I TURN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283573September 10, 2009
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
TL*- THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED WHEN ATTEMPTING TO START THE VEHICLE, THE INTAKE MANIFOLD EXPLODED INTO PIECES. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP AND IS CURRENTLY WAITING TO BE INSPECTED. SHE CONTACTED THE MANUFACTURER AND FILED A COMPLAINT, BUT WAS ADVISED BY A REPRESENTATIVE THAT THE STATUE OF LIMITATIONS IN THE STATE OF MAINE SPECIFIES THAT AFTER FOUR YEARS THEY ARE NOT OBLIGATED TO MAKE REPAIRS. THE VEHICLE IDENTIFICATION NUMBER WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 101,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281664August 25, 2009
STEERING
I AM CONTINUOUSLY HAVING STEERING PROBLEMS WITH MY 2000 CHEVY IMPALA. I HAD THE RACK AND PINION REPLACED 11/07 WHEN I LOST CONTROL OF MY CAR AND COULD NOT TURN. I ALMOST WENT OF THE ROAD FROM THIS. I THEN HAD TO HAVE THE STEERING LUBED FOR SOME KNOCKING NOISE AND VIBRATION. HERE IT IS 2 YEARS LATER AND I AM HAVING THE SAME PROBLEM AGAIN. KNOCKING NOISE AND VIBRATION IN STEERING WHEN I TURN LEFT. I ONLY HAVE 106,000 MILES ON THIS CAR. WHEN IS IT YOU WILL HOLD THE COMPANY LIABLE FOR AN ISSUE THEY HAVE KNOWN ABOUT ALL ALONG? HOW MANY DEATHS WILL IT TAKE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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