Chevrolet HHR Complaints (2009)

508 consumer complaints on file.

#11337899July 7, 2020
FUEL/PROPULSION SYSTEM
SMELLING FUEL/EXHAUST ODOR WHILE DRIVING ON FREEWAY WITH SUN ROOF/WINDOW OPEN. DID NOT SEE ANY LEAKING. REMOTE STARTING TOOK LONGER TO CRANK INTERMITTENTLY. AFTER A FEW MORE DAYS HAD SMALL WET SPOT ON GROUND AT LEFT REAR AND THOUGHT I HAD RUN THROUGH A PUDDLE. A FEW DAYS LATER AFTER ARRIVING HOME FROM WORK, I WENT BACK OUTSIDE AND HAD A VERY LARGE PUDDLE OF GAS AT LEFT REAR. WENT TO SERVICE CENTER THE NEXT DAY AND HAD BOTH FUEL LINES COMPLETELY REPLACED FOR A COST OF $550.00 PARTS AND LABOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337924July 7, 2020
FUEL/PROPULSION SYSTEM
IN REGARD TO THE FUEL LINE INVESTIGATION OF THE 2008-2009 CHEVY HHR, IF IT HADN'T BEEN FOR A LOCAL FIREMAN AND POLICE WE COULD HAVE HAD A REAL PROBLEM. THE FIREMAN WAS BEHIND ME AND SMELLED GASOLINE SO HE SIGNALED ME TO PULL OVER WHICH I DID, BY THAT TIME HE HAD CALLED THE FIRE DEPARTMENT AND A PUMPER SHOWED UP, FUEL WAS POURING OUT FROM UNDER THE CAR, A TOW TRUCK WAS CALLED AND IT WAS TAKEN TO WEBER CHEVROLET IN COLUMBIA ILLINOIS OUR KIDS HAD TO COME AND PICK US UP AND WE WENT TO THE DEALERSHIP AND PAID THE TOW TRUCK FEE BUT SINCE IT WAS THE WEEKEND WE LEFT THE CAR ON THE PARKING LOT ALONG WITH A PILE OF OIL SOAK. BETWEEN TOWING AND REPAIRS IT WAS ALMOST $1000.00! (WHICH WE HAD TO BORROW AND PAY BACK)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337927July 7, 2020
FUEL/PROPULSION SYSTEM
THE FUEL LINES RUSTED AND LEAKED ONTO THE FLOOR. THIS WAS IN FRONT OF THE DRIVERS SIDE REAR WHEEL. IT WAS LEAKING WHILE OPERATING ON CITY ROADS AND HIGHWAY. THEN DRIPPING AFTER PARKING. I HAD THE ENTIRE FUEL LINE ASSEMBLY REPLACED BY PENSKE CHEVROLET IN INDIANAPOLIS. THIS FILLED MY GARAGE WITH FUMES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337961July 7, 2020
FUEL/PROPULSION SYSTEM
I COULD SMELL GASOLINE FOR THE LONGEST TIME. AFTER AWHILE I FOUND DROPS ON THE GROUND AND FOUND A LEAK COMING FROM THE FUEL LINE IN FRONT OF THE DRIVERS SIDE REAR WHEEL. I HAD TO TAKE IT TO A MECHANIC AND HAVE THE SECTION OF FUEL LINE REPLACED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329416June 17, 2020
STEERING
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE STEERING WHEEL WAS LOOSE. THE CONTACT STATED THAT AFTER MAKING A TURN, THE STEERING WHEEL FAILED TO RETURN TO THE CENTER. THE CONTACT MANUALLY RETURNED THE WHEEL BACK TO CENTER. THE VEHICLE WAS PREVIOUSLY REPAIRED AT SOUTH HAVEN CHEVROLET BUICK GMC (10159 M-140 SOUTH HAVEN MI 49090, (269)906-9558), AND REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE CONTACT WAS INFORMED THAT THE RECALL REPAIR WAS A ONE TIME FREE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309656February 17, 2020
STEERING
THE VEHICLE HAS STARTED LOSING POWER STEERING AT LOW SPEEDS INTERMITTENTLY. IN RESEARCHING THE PROBLEM, A RECALL ON THE ELECTRONIC POWER STEERING FOR THIS 2009 HHR WAS FOUND. IN ADDITION, I FOUND THAT GM ISSUED A BULLETIN (14119) UNDER RECALL N140115, STATING THAT FOR MODEL YEAR 2006-2008 AND EARLY PRODUCTION 2009 HHRS, TO PROVIDE EPS MOTOR REPLACEMENT FOR THE LIFE OF THE VEHICLE. SINCE I HAVE NOT HAD THIS VEHICLE SINCE 2009, I CONTACTED THE DEALERSHIP TO LOOK UP THE RECALL HISTORY AND FOUND THE EPS MOTOR WAS REPLACED ONCE ALREADY. HOWEVER, THIS LATE 2008 PRODUCTION/MID-2009 DELIVERY HHR IS LOSING POWER STEERING AT LOW SPEEDS AGAIN. WHILE MYSELF AND TEENAGE DAUGHTER HAVE DRIVEN IT ON THE ROAD. THE DEALERSHIP COULD GET NO DIAGNOSTIC CODE OF THIS AND HAS TOLD ME THERE IS NO OPEN RECALL ON THIS VEHICLE AND WE ARE RESPONSIBLE FOR PAYING FOR THE MOTOR REPLACEMENT. I AM VERY DISTURBED THAT THIS PROBLEM 1. GENERATES NO CODE, 2. IS BEING UNACKNOWLEDGED BY GM, AND 3. SEEMS TO BE AN ON-GOING THREAT TO SAFETY FOR MANY HHR DRIVERS. GM HAS MADE A MISTAKE IN NOT INCLUDING MY MAKE/MODEL (OR SO IT SEEMS) IN THE BULLETIN PERTAINING TO REPLACING THE EPS MOTOR FOR LIFE AND IS FAILING TO ACKNOWLEDGE THAT THEY MAY HAVE ADDITIONAL VEHICLES ON THE ROAD NEEDING TO BE SERVICED, ESPECIALLY WHEN THE DRIVER STATES THERE IS A PROBLEM POSING A SERIOUS SAFETY CONCERN. NOTE, THE PRODUCTION OF MY HHR BEING IN 2008, DELIVERED IN 2009 AND FAILURE BY GM TO ACKNOWLEDGE UNDER BULLETIN 14119.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307997February 9, 2020
UNKNOWN OR OTHER
COOLANT RUNNING HOT I JUST GETTING THIS CAR A WEEK AGO AND IT STARTED RUNNING HOT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290454December 21, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
THE SERVICE ECS DOES NOT GO OFF. THEIRFOR THE CAR WILL NOT GO UNLESS THE ROADS ARE COMPLETELY FREE OF SNOW AND ICE. THE CAR JUST SITS AND SPINS. TRACTION CONTROL LIGHT ON CONSTANTLY .CAN NOT DRIVE CAR IN WINTER MONTHS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270886October 24, 2019
ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING THE ESC CAME ON THEN IT SAID SERVICE ESC THEN THE CAR CUT OFF AND WOULDN'T START EVERYTHING JUST LOCKED UP WHILE ON THE ROAD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269354October 18, 2019
SERVICE BRAKES, SEAT BELTS, STEERING
I HAVE HAD MY HHR 2009 FOR A YEAR NOW AND I'VE CHANGED THE BRAKES TWICE WITHIN TWO WEEKS..THE FIRST SET WAS STILL NEW BUT IT KEPT MAKING GRINDING NOISES AND ROARING NOISES WHEN I PRESS DOWN ON BRAKES... MY STEERING WHEEL SHAKES LIKE CRAZY I REALLY DO LOVE MY CAR AND I WANNA GET THE PROBLEM RESOLVED ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268797October 15, 2019
STEERING, SUSPENSION
HAVE OWNED 1- 2008 & 1-2009 HHR SS WITH 2.0L TURBO CHARGER AND MANUAL 5 SPEED TRANS,AND RIGHT AT 100,000 MILES THE FRONT SUSPENSION MAKES A HORRENDOUS NOISE LIKE THE FRONT SUSPENSION IS GOING FALL OUT FROM UNDER IT WHEN HITTING SMALL BUMPS . ALSO IF YOU MOVE THE STEERING WHEEL BACK AND FORTH IT WILL MAKE A VERY SIMILAR NOISE. THE 2008 GOT TOTALED FROM A LADY PULLING OUT IN FRONT OF ME HAD CHANGED THE SWAY BAR END LINKS PRIOR TO ACCIDENT MADE NO CHANGE. MEETING THE SAME MILEAGE ON THE 2009 AND ALREADY MAKING THE SAME EXACT NOISE . ALMOST AFRAID TO DRIVE IT ON THE FREEWAY FOR FEARING OF LOOSING THE STEERING AND KILLING ANYONE. I HAVE READ UP ON THIS CONCERN AND HAVE SEEN ALOT OF PEOPLE WITH SAME NOISE AND HAVE SPENT 1,000S OF DOLLARS AND NOISE STILL THERE. YOU WOULD THINK SOMEONE WOULD HAVE BEEN ABLE TO CORRECT THE PROBLEM BEFORE THERE ARE DEATHS INVOLVED BUT EVEN THE DEALERSHIP CAN'T FIND THE FIX. REALLY FEEL LIKE THIS SHOULD BE INVESTIGATED AT ONCE, CAN'T BELIEVE THAT THERE HASN'T BEEN A RECALL DONE YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267224October 9, 2019
SEATS:MID/REAR ASSEMBLY
TL* THE CONTACT OWNED A 2009 CHEVROLET HHR. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE THAT CUT HIM OFF ON THE ROADWAY. THE CONTACT'S CHILD, WHO WAS SECURED IN HIS CHILD SEAT, WAS INJURED WHEN THE REAR SEAT RELEASE LEVER FAILED. THE CHILD SEAT MOVED FORWARD AND THE CHILD STRUCK HIS HEAD. THE CHILD SUFFERED A CONTUSION, BUT NO OTHER INJURIES. THE DRIVER, THE CHILD IN THE CHILD SEAT, AND TWO OTHER PASSENGERS IN THE VEHICLE SUSTAINED MINOR INJURIES. MEDICAL ATTENTION WAS RECEIVED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE SCENE AND TAKEN TO AN UNKNOWN LOCATION. THE VEHICLE WAS DESTROYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
Yes
Fire:
No
Injuries:
4
Deaths:
0
#11255994September 16, 2019
FUEL/PROPULSION SYSTEM
WHEN I TURNED OFF MY CAR RECENTLY, I COULD SMELL GASOLINE. I COULD ALSO SMELL IT WHEN THE AIR CONDITIONING WAS ON. I TOOK MY HHR TO HERITAGE CHEVROLET, AND THEY POINTED OUT THAT TWO FUEL LINES WERE RUSTED THROUGH AND I WAS DRIVING MY CAR UNDER DANGEROUS CIRCUMSTANCES...SOME OF THE GASOLINE WAS LEAKING CLOSE TO THE MUFFLER. MY SERVICE AGENT SAID A FIRE COULD HAVE EASILY STARTED. THE MECHANIC REPLACED MY FUEL LINES, AND THEN TOLD ME THAT HE HAS HAD TO REPLACE FUEL LINES IN OTHER CHEVY HHR'S AND CHEVY COLBALTS. AT NO TIME HAS GM EVER NOTIFIED ME THAT MY FUEL LINES CAN RUST THROUGH, AND THAT OTHER CARS HAVE HAD THE SAME ISSUE: HHR OR COBALT. HOWEVER, THIS DANGEROUS RUSTING HAS OCCURRED IN OTHERS. I WENT ONLINE AND FOUND OUT THAT OTHERS HAVE EXPERIENCED RUSTED FUEL LINES, AND SOME HAVE ATTEMPTED TO REPLACE THE LINES THEMSELVES. A RECALL SHOULD HAVE BEEN ISSUED. HOPEFULLY NO ONE WILL DIE IN A TRAGIC FIRE CAUSED BY GAS LEAKS. I COULD SMELL THE GASOLINE BOTH WHEN DRIVING (ESPECIALLY WITH THE AIR CONDITIONING ON, AND WHEN USING THE KEY TO TURN THE CAR OFF. HOWEVER, WHEN LOOKING UNDERNEATH THE CAR, I DID NOT DETECT GAS LEAKING FROM UNDERNEATH, AND I BELIEVE THIS WAS A SLOW LEAK, BECAUSE MY GAS GAUGE DID NOT SHOW A DRAMATIC LOSS OF GAS. I HAVE WRITTEN A LETTER OF CONCERN TO THE CHAIRWOMAN AND CEO OF GENERAL MOTORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229155July 3, 2019
STRUCTURE:BODY, ELECTRICAL SYSTEM, SEATS
CHEVROLET HHR 2009, DOORS MECHANISM. DOOR LATCHES STOP WORKING AND CAN OPEN AT A TURN OR WHILE DRIVING. OR LATCH CAN LOCK YOU IN UNABLE TO GET OUT OF VEHICLE IN AN ACCIDENT AND OR EMERGENCY. I WAS DRIVING HOME AND BACK DOOR FLEW WIDE OPEN I HAD NOT OPENED IT AT ALL BUT WHEN DOORS LOCK AND OPEN THEY ALL DO SO THE BACK LATCH OPENED NEVER CLOSING UNAWARE OF THIS THE DOOR FLEW OPEN ALMOST CAUSING AN ACCIDENT AT AN INTERSECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222353June 25, 2019
FUEL/PROPULSION SYSTEM
I CAN TRY TO SEND PHOTOS AND DOCUMENTATION ONCE I GET THEM FROM THE MECHANIC. FUEL LINES RUSTED CREATING LEAKS. HAVE READ SEVERAL OTHER CUSTOMER COMPLAINTS NOTING THE DESIGN AND MATERIALS TO BE THE CAUSE. MY VEHICLE JUST HAS 81,000 MILES ON IT. I AM 69 YEARS OLD AND HAVE NEVER HAD THIS HAPPEN IN ANY VEHICLE NTHAT I HAVE OWNED INCLUDING VEHICLES THAT HAVE HAD OVER 140,000 MILES ON THEM. THE DANGER THIS FAULTLY DESIGN HAS CREATED FOR CAR OWNERS AS WELL AS OTHERS DRIVERS IN THEIR PROXIMITY NEEDS TO BE ADDRESSED AND CORRECTED NOW. I AM DISABED AND HAVE CARRIED OXYGEN TANKS IN MY CAR AND WILL NEED TO IN THE FUTURE INCREASING THE DANGER BY THIS DEFECT. THIS IS A SAGETYHAZARD TO EVERY HHR OWNER AND NEARBY TRAFFIC. I DO NOT UNDERSTAND WHY GM IS NOT CORRECTING THIS BEFORE THERE ARE TRAGEDIES WHEN THEY HAVE BEEN MADE AWARE THAT THE PROBLEM IS THEIR RESPONSIBILITY AND THEY SHOULD BE COVERING THE COSTLY REPAIR OF THE DANGEROUS FLAW IN THEIR DESIGN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203595April 24, 2019
POWER TRAIN
I CAN'T DRIVE MY CAR BECAUSE THE TRANSMISSION SHIFTS HARD AND IS DANGEROUS BECAUSE THE SPEED IS FAST THE SLOW PLUS IT JUST ABOUT BREAKS MY NECK WHEN IT SHIFTS. IT WAS ABOUT A DAY OR TWO WHEN I FINALLY NOTICED IT. I ONLY DROVE IT ABOUT ONE MILE. MY CAR ONLY HAS 47,942 MI. ON IT AND GM ISN'T HELPING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184317March 5, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. WHILE DRIVING 35 MPH, THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE DRIVER FRONTAL AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE CHEST, LOWER BACK, AND MIGRAINE HEADACHES. MEDICAL ATTENTION WAS RECEIVED. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 194,255. *JS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11183125February 28, 2019
AIR BAGS, SEAT BELTS
TAKATA RECALL ON FEB,25/2019 I WAS I WAS TRAVELING 95 NORTH TO CHESTERFIELD TO GET ON CHIPPENHAM PARKWAY AND I WAS IN A CAR ACCIDENT WITH MY 2009 HHR I HIT A ANOTHER CAR FROM BEHIND AND MY HOOD ON MY HHR WAS TORN BACK SO BAD IT WOULD NOT OPEN ,THE AIRBAG DID DEPLOY I WAS GOING ABOUT 30 MPH WHEN THE PERSON IN FRONT ME CAME TO A COMPLETE STOP. AND I SLAMMED ON BRAKES I HAVE TO SEE A I HAVE TO SEE A DOCTOR NOW.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11164754January 3, 2019
FUEL/PROPULSION SYSTEM
ONE MORE HHR THAT HAS A RUSTED FUEL LINE, THE CAR HAS 128XX MILES ON IT WHEN WE NOTICED A GAS SMELL. WHEN INQUIRING WHAT THE SMELL WAS I FOUND IT WAS LEAKING UNDER THE BACK DRIVE SIDE DOOR IN FRONT OF THE REAR WHEEL. I LOOKED ONLINE TO FIND THE FIX, BUT FOUND MANY COMPLAINTS THAT THIS CARS ARE LEAKING GAS DUE TO POOR DESIGN AND FAULTY PARTS. CALLED GM AND ASKED FOR HELP. THEY WERE RUDE AND SAID THE CAR IS OLD AND PAST WARRANTY. WELL I HAVE HAD MANY VEHICLES AND NONE OF THEM EVER LEAKED GAS. WHEN I ASKED THE REP, DO YOU KNOW WHAT GAS DOES? HE IGNORED THE QUESTION AND STARTED TO READ FORM HIS SCRIPT. SPOKE TO THE SUPERVISOR SAME THING UNWILLING TO LISTEN TO REASON AND PAY FOR THE REPAIRS. BROUGHT THE CAR TO THE DEALER. ALMOST THE SAME DEAL UNDERSTANDING BUT AGAIN UNWILLING TO HELP WITH FIXING. AFTER A BATTLE. WE GAVE IN AND HAD THE DEALER FIX IT. CONVENIENTLY THE TECH CUT THE GAS LINE WHERE IT WAS LEAKING. THE BILL CAME TO $795. GM NEEDS TO ADDRESS THIS ISSUES. THIS IS LIFE THREATENING. GM NEEDS TO RECALL THESE CARS AND MAKE IT RIGHT.THERE HAVE BEEN RECALLS ON AIR BAGS, WELL WHAT GOOD ARE THE AIR BAGS IF THE CAR BLOWS UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163749December 27, 2018
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. WHEN THE DRIVER'S DOOR WAS OPENED, A VERY STRONG ODOR OF FUEL WAS NOTICED INSIDE THE CABIN APPROXIMATELY FOUR DAYS AGO. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 166,571.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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