Chevrolet HHR Complaints (2011)

203 consumer complaints on file.

#11458941March 30, 2022
FUEL/PROPULSION SYSTEM
Fuel line rusted and leaks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458486March 27, 2022
FUEL/PROPULSION SYSTEM
A small gas leak developed in the fuel line....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455393March 6, 2022
UNKNOWN OR OTHER
I have owned 2 Chey HHR. On both vehicles, the inside driver door handles have broken within a year of ownership. Cheap plastic door handles did not last as they should. It is not replacing just the door handle, but you have to take apart the whole door and replace the complete mechanism. I very expensive fix. I had to roll down driver window in order to reachoutside and open door from outside the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447145January 12, 2022
FUEL/PROPULSION SYSTEM
I am a former master certified mechanic from 1982 to the mid 90's. I also have a mechanical engineering degree and worked at GM for 22 years. I owned this vehicle since November 2014 and recently sold it to my girlfriends daughter. I have done all the repairs on this vehicle since 2014. I was told there was a strong fuel odor coming from the vehicle. Upon inspection, I found the fuel lines rusted and leaking in front of the left rear tire where they contact a plastic holder. The evaporative lines are in the same bundle and are also rusted and will fail soon. The mileage on this vehicle is 201k miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444929December 25, 2021
FUEL/PROPULSION SYSTEM
Fuel line leak by rear driver side tire. Vehicle was hard to start then ran fine as had lost fuel pressure while sitting not running. Noticed fuel on ground by tire contacting dealer Monday for repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444144December 17, 2021
FUEL/PROPULSION SYSTEM
The fuel line has corroded near the driver rear tire and is leaking fuel near the exhaust pipe. The leak is bad enough to create a 12 inch puddle in less than 30 seconds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441246November 22, 2021
UNKNOWN OR OTHER
In 2016 the rear passenger door latch failed. Thinking it was a natural wear & tear type thing, we ordered parts online and re[paired it ourselves for about $100 With in 6 months something inside the door failed, we opened it up and thought we repaired it again, but something is wrong and it just wont open. Has not opened in over 5 years, but I can live with it. after all it is the rear passenger door. In 2018 the front passenger door latch failed and again we ordered parts online and repaired it ourselves for about $100. In 2019 the spring inside the front passenger door broke, but since the door still opened & locked, we let it ride. I can live with the interior door handle feeling loose as long as it still opens the door. In June, 2021 the front drivers interior door handle broke off in my hand while opening the car door. I took it to the dealership for repair at a cost of $237....should have just ordered the part and replaced it myself....or switched out the one from the rear passenger door (lol) since we dont use that door anymore. Wednesday, 11/17/21, the driver front door latch failed. It would not have been much of an issue, but we were not home and I had to drive home with the window down and holding the door closed. This caused my husband, who already has anxiety issues, MUCH anguish. I now also had to deal with his having a panic attack while driving, with the window down and holding the door so it would not open while moving. We did stop at the local mechanic and their initial parts search says $245 for parts, plus labor, so roughly $400 this time. I am starting to wonder if the door latches on Chevy cars are just defective and needed to be recalled way before 2016? I know there was a recall on Ford door latches. I have heard instances where the hatch latches have failed on 2011 HHRs, so I know it is just a matter of time before my hatch latch as well as the drivers rear door latch fails.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439870November 9, 2021
FUEL/PROPULSION SYSTEM
Known issue with Chevrolet HHR/Cobalt - corrosion of fuel line and leak just forward of driver side rear wheel. See https://static.nhtsa.gov/odi/inv/2020/INOA-PE20011-5388.PDF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439269November 3, 2021
FUEL/PROPULSION SYSTEM
Metal fuel line is leaking near exhaust. Leak is coming from factory heat sheild that is around the fuel line. Heat sheild is holding moisture causing lines to rust. Doing research I am seeing this is a common problem and wondering why there is no recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438222October 26, 2021
FUEL/PROPULSION SYSTEM
My 2011 Chevy HHR has developed a fuel leak that has progressed to the point where I no longer drive the vehicle. The gasoline appears to be leaking from the fuel line, just in front of the left rear tire and leaks only while the engine is running. I understand that NHTSA is conducting an investigation into this matter, but has not included my year of vehicle. I would like for NHTSA become aware that this fuel leak issue does effect vehicles with manufacture dates outside the scope of its investigation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434455September 27, 2021
FUEL/PROPULSION SYSTEM
Fuel supply lines near drivers rear wheel started leaking while engine is running. Strong odors of gasoline and significant puddle of fuel under the car after a short time of running. It appears to be excessive corrosion of the line near the supports, heat shield. This leak seams to be near the exhaust system of the car so could be a fire safety issue. Inside of a garage or other closed area, these fumes could lead to possible explosion from an ignitions source
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431992September 7, 2021
FUEL/PROPULSION SYSTEM
I would like to report of a fuel line leak in the fuel lines from the fuel tank to the engine. The lines are leaking due to corrosion caused by the manufacturer encasing the lines in , I think heat resistant tape to protect from the nearby exhaust , and a plastic type clamp that holds and separates the fuel and brake lines . The vehicle does not have to be running for fuel to leak as it will leak if just the key is on due to the electric fuel pump. I have read many complaints of this online and understand that there is an investigation into this safety problem ( fire hazard due to proximity of exhaust) . This is a manufacture design / engineering problem and should be recalled by them . This is a very expensive repair ( $ 1,200.00 if only fuel , more if brake lines need replacing ) , that not all people will be able to afford and will therefore ( like myself ) continue to drive their vehicles until they can have it repaired or worst try to attempt to repair it themselves ( not something I would suggest ). I think everybody is at risk if vehicles are driving around leaking fuel ( and maybe losing brakes next ) because people can not afford to fix them . I hope tragedy doesn't strike first ( as seems to be the case nowadays ) before people are motivated to take action . Attached are pictures showing the lines dry and wet . The tape and clamp are visible in picture , showing where corrosion and leaking occurred .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431528September 2, 2021
FUEL/PROPULSION SYSTEM
Fuel line leaking very heavily. I have read that some of these vehicles were recalled but mine was NOT. The fuel is leaking at a very heavy drip drip drip rate from the rear driver side and causing fuel puddles. This is directly near the exhaust system. I’m very surprised as I also have an identical 2008 Chevy HHR with similar but lighter leak. I’m surprised that this is not a recall given a fuel leak. It should also be an EPA issue. Why would the car use coated brake lines but no stainless or coated lines for fuel when they run so closely to the exhaust system? This should easily be a safety/environmental recall related issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425322July 18, 2021
FUEL/PROPULSION SYSTEM
i began noticing a fuel smell at the rear of my car late last week. upon inspection, I noticed that my fuel lines were corroded below some heat shield fabric ahead of the left rear wheel. when I went online, I noticed a recent recall for this exact problem, except, it did not include my model year.my complaint is that this car is identical, with regards to the fuel delivery and that GM should include it in its recall. I have not attempted to contact any dealership as of yet, because entering my vin, does not produce a positive result on this site or others I have tried.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423703July 7, 2021
FUEL SYSTEM, GASOLINE
The contact owns a 2011 Chevrolet HHR. The contact stated that while standing at the rear of the vehicle, there was a strong fuel odor present. Upon inspection, it was discovered that fuel was leaking from the vehicle. The vehicle was taken to the local dealer who diagnosed that the fuel line was damaged due to rusting and corrosion and the lines needed to be replaced. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423244July 2, 2021
WHEELS, SUSPENSION
Heading home , going over the bridge @ 20mph from the nationals field going south bound heading towards south capital exit. Traveling On the right side of the road , I approached and drove over the metal sewer drainage that’s not properly in the ground leveled which caused damage to my vehicles suspension. Immediately after the impact , I started hearing a strange noise as well as when I moved the steering wheel. I took my vehicle to Sears auto center on 7/01/21to be evaluated and explained the incident. I couldn’t avoid the drainage due to another vehicle was on the left side of the road . I had to pay $1,111.92 out of my pocket and would like my money back. This drainage isn’t in the ground properly which caused the problem to my vehicle. Is unavoidable especially if there’s an vehicle directly across from you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419546June 3, 2021
FUEL SYSTEM, GASOLINE
The contact owns a 2011 Chevrolet HHR. The contact stated that there was an abnormal fuel odor inside and outside the vehicle. The contact was a certified mechanic and noticed that fuel was leaking from the vehicle. The contact mentioned that the fuel line was leaking and needed to be replaced. The contact contacted the dealer and was informed that the VIN was not under recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 80,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408009April 14, 2021
FUEL/PROPULSION SYSTEM
DROVE CAR APPROXIMATELY 10 MILES AND PARKED IN DRIVEWAY. IMMEDIATELY SMELLED GAS UPON EXITING CAR AND SAW PUDDLE FORMING IN FRONT OF LEFT REAR TIRE. COULD FEEL THE SPOT WHERE LEAK WAS COMING FROM AND SEE THE DROPS AS THEY FELL. I CRAWLED UNDERNEATH AND TOOK THESE PICTURES. THE CORROSION WAS AT ONE OF THE BRACKETS RIGHT BEFORE A PIECE OF HEAT SHIELD. I THEN PEELED BACK PART OF THE HEAT WRAP AND FOUND THAT IT WAS VERY WET FROM THE LEAKING GAS AS WAS THE FRAME AND OTHER PARTS IN THE VICINITY OF THE LEAK. THE LEAK ONLY OCCURRED OF COURSE WHEN THE FUEL LINES WERE PRESSURIZED. APPROXIMATELY 15 MINUTES AFTER THE CAR WAS SHUT OFF THE DRIPS OF FUEL WOULD STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399176March 4, 2021
FUEL/PROPULSION SYSTEM
BECAUSE OF POOR DESIGN THE FUEL LINES ON MY HHR RUSTED AND DEVELOPED A LEAK SPRAYING FUEL OVER THE BOTTOM OF THE VEHICLE . WE NOTICED THE ODER OF GASOLINE WHEN WE PARKED. IT IS A 2011 HHR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389982January 26, 2021
FUEL/PROPULSION SYSTEM
STRONG ODOR OF GASOLINE NEAR VEHICLE AND INSIDE VEHICLE. ODOR PERSISTENTLY GOT WORSE OVER TIME, AND WAS MOST NOTICEABLE WHEN VEHICLE WAS PARKED. VEHICLE REPAIRED ON JANUARY 11, 2021, HOWEVER ODOR STARTED APPROXIMATELY A YEAR EARLIER, BUT ONLY AFTER FILLING TANK WITH GAS. FUEL TANK BROKEN AND LEAKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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