Chevrolet HHR Complaints (2009)

508 consumer complaints on file.

#10689846February 22, 2015
ELECTRICAL SYSTEM, SERVICE BRAKES, STEERING
WENT TO BACK HHR OUT OF MY GARAGE AND THE BRAKE PEDAL WAS ROCK HARD WITH NO GIVE. POWER STEERING HAS NO POWER AND THE EXC LIGHT IS ON. NOT SAFE TO DRIVE AT ALL. I HAVE HAD NUMEROUS PROBLEMS WITH THIS CAR. THE IGNITION, AIR BAGS, BRAKES, DOOR LOCK ACTUATORS...THE LIST GOES ON. THIS ONE TAKES THE CAKE DUE TO SAFETY CONCERNS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683561February 15, 2015
ELECTRICAL SYSTEM
TODAY I MADE THE MISTAKE OF LEAVING A DOME LIGHT ON WHILE IN CHURCH FOR A FEW HRS. CAME OUT IT STARTED UP WITH NO PROBLEM. GOT ON THE FERRY PARKED AND TURNED THE CAR OFF. WHEN I ATTEMPTED TO START UP TO GET OFF THE CAR WAS DEAD. NOW THIS IS THE TERROR OF THAT , THE DOOR LOCKS DIDN'T WORK, THE HORN WAS DEAD, THE WINDOW LOCKS DIDN'T WORK AND THE STEERING WAS LOCKED. I GOT THE ATTENTION OF A PERSON PASSING AND THEY OPENED THE DOOR FROM THE OUTSIDE. MY DAUGHTER IS TOTALLY DISABLED AND SHE WAS ASLEEP AND THE PASSENGER SEAT. WHAT IF THIS HAD BEEN SOME LIFE OR DEATH MATTER AND WE NEEDED TO GET OUT. IS THIS NORMAL OR IS IT SOMETHING I DIDN'T KNOW TO DO. THERE HAVE BEEN SO MANY RECALLS ON THIS CAR, IT SHOULD HAVE BEEN A TOTAL RECALL. I AM SO AFRAID FOR OUR LIVES AND I DON'T KNOW WHAT TO DO. TERRIFIED TO GET IN IT WITH HER AND GO ANY WHERE. IS THERE ANYTHING I CAN DO TO STAY ALIVE UNTIL IT'S PAID OFF? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663894February 11, 2015
STEERING
2009 CHEVROLET HHR. CONSUMER STATES PAID FOR POWER STEERING REPAIR. REQUEST REIMBURSEMENT. *TA THE CONSUMER STATED THE POWER STEERING FAILED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681157February 4, 2015
AIR BAGS, ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE DEALER WAS CONTACTED IN REFERENCE TO NHTSA CAMPAIGN NUMBERS: 14V047000 (ELECTRICAL SYSTEM), 14V171000 (ELECTRICAL SYSTEM), AND 14V153000 (STEERING). THE CONTACT INDICATED THAT THE WARNING LAMP ILLUMINATED FOR THE AIR BAG AND REMAINED LIT. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS UNABLE TO PROVIDE A REASONABLE DATE TO PERFORM THE RECALL REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680331February 1, 2015
AIR BAGS
MY AIR BAG WARNING LIGHT HAS GONE ON AND OFF OVER SEVERAL WEEKS. DEALER CANNOT DIAGNOSIS THE ISSUE BECAUSE IT IS NOT BEEN ON WHEN I BRING IT IND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680332February 1, 2015
ENGINE, ELECTRICAL SYSTEM
I HAVE HAD MY RECALL COMPETED ON MY IGNITION SWITCH, HOWEVER, I AM CONCERNED BECAUSE I STILL HAVE AN ISSUE WHERE I TURN OFF THE CAR AND TAKE THE KEY OUT OF THE IGNITION, AND EITHER I HEAR THE ENGINE STILL RUN SLIGHTLY, BUT MORE COMMONLY THE ISSUE IS THAT THE DOOR CHIMES AS IF I OPENED THE DOOR WITH THE KEY STILL IN THE IGNITION (ALTHOUGH IT IS NOT). I THOUGHT THE REPLACEMENT AFTER THIS RECALL WOULD FIX THE PROBLEM AS I HAD PREVIOUSLY BROUGHT IT TO THE DEALERSHIP AND THEY COULD NOT "DUPLICATE IT" OR SEE ANY IMMEDIATE ISSUES. SHOULD I BE CONCERNED THAT THIS IS STILL HAPPENING AFTER THE RECALL? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679570January 28, 2015
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE LATCHES INSIDE THE VEHICLE FAILED TO OPERATE DUE TO PART OF THE ASSEMBLY IN THE DOOR PANEL FRACTURING. THE CONTACT MENTIONED THAT THE DOORS WOULD NOT OPEN FROM THE INSIDE AND THE WINDOWS WERE REQUIRED TO BE OPENED IN ORDER TO OPEN THE DOOR FROM THE OUTSIDE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS CONCERNED THAT IN THE EVENT OF AN ACCIDENT, NO ONE WOULD BE ABLE TO EXIT THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676172January 17, 2015
AIR BAGS, SERVICE BRAKES, SUSPENSION
LESS THEN 24 HOURS OFF THE LOT I WAS DRIVING HOME OFF HWY26 EXITING TO MY TOWN OF WATERTOWN,WI. I WAS SLOWING DOWN ON THE RAMP AND MY SIDE AIR BAG DEPLOYED. I WAS HIT IN THE HEAD BY THE DRIVER VISOR CAUSING MY TO FLINCH AND RELEASE THE BREAK FOR A SLIT SECOND. I TRIED TO REAPPLY THE BREAK AND HAD NO BREAKS I WAS STILL AT 40MPH. IT WAS SNOWING THIS CAUSED ME TO NOT BE ABLE TO TURN SO I HIT A MEADEN SNAPPING MY A ARM. I ALSO SNIPPED MY ABS CABLE, BLEW OUT DRIVER BALL JOINTS, BENT THE TIE ROD, DISLOCATED MY AXEL BENT MY RIM AND RUINED MY NEW TIRE ON THE DRIVER SIDE. ON THE PASSENGER SIDE I BROKE MY KNUCK AND BLEW OUT MY BALL JOINTS. IT LOCKED UP MY DRIVER SEAT BELT AND EVEN WITH NO ONE WEARING THE PASSENGER ONE IT LOCKED THAT UP TOO. AFTER IT HAPPENED GOING ONLINE I HAVE FOUND A FEW MORE CASES LIKE MINE ONE CAUSED A WOMAN TO SPEND A MONTH AND A HALF IN HOSPITAL FROM HITTING A POLE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10671533January 10, 2015
VISIBILITY/WIPER
IT WAS SNOWING AND I STARTED MY CAR TO WARM IT UP. I CLEANED OFF THE WINDOWS WITH MY SNOW BRUSH. WHENEVER I GOT INTO THE CAR AND TURNED ON THE WIPERS, THEY MOVED FOR A SPLIT SECOND THEN STOPPED. I GOT OUT OF THE CAR AND CHECKED THE WIPERS. THEY WERE MOVING FREELY. NOTHING I DID WOULD MAKE THE WIPERS WORK. I WENT ONLINE AND CHECKED FOR PROBLEMS WITH CHEVY HHR WINDSHIELD WIPERS AND FOUND THAT IT'S A KNOWN ISSUE. ON ONE WEBSITE, CHEVY HHR.NET, THERE EVEN IS A DISCUSSION BOARD ABOUT THE PROBLEM. IT'S THE WINDSHIELD WIPER TRANSMISSION AND FROM EVERYTHING I'VE READ THIS HAPPENS BETWEEN 60,00 AND 85,000 MILES ON THE HHR AND CHEVY COBALT. I WAS TOLD THAT THE REPAIR IS @$300.00 AND I'M WONDERING WHY GM WOULD MAKE A VEHICLE THAT HAS A PART THAT FAILS SO EASILY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669804January 3, 2015
AIR BAGS, SERVICE BRAKES
AFTER BUYING THE HHR THE DAY BEFORE I WENT TO WORK. ON MY WAY BACK HOME. I GOT OFF ON MY EXIT ABOUT HALF WAY DOWN THE RAMP MY SIDE AIRBAGS WENT OFF. THEN I PUSHED THE BRAKES AND THEY DID NOT RESPOND SENDING ME INTO A MEADEN CAUSING MY WHEEL TO SNAP ALMOST ALL THE WAY OFF. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10664834December 17, 2014
STEERING, ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE BOTTOM PART OF THE STEERING COLUMN AS THE STEERING WHEEL SEIZED. IN ADDITION, THE CONTACT STATED THAT THE IGNITION BECAME FRACTURED WHILE IN THE ON POSITION AS THE ESC AND THE CHECK ENGINE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION AND THE POWER STEERING MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE CONTACT WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 19,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663089December 9, 2014
AIR BAGS
SERVICE AIR BAG LIGHT KEEPS COMING ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654839November 13, 2014
AIR BAGS
AIRBAG SENSOR LIGHT TO HAVE AIRBAG SERVICE HAS BEEN ON FOR SOMETIME. THE SERVICE DEPARTMENT HAS BEEN ASKED ABOUT THIS ON MULTIPLE OCCASIONS. THE LAST ANSWER WE RECEIVED IS THAT THE AIRBAG IS ONLY UNDER WARRANTY FOR TWO YEARS BUT PREVIOUS TO THIS WE WERE TOLD THAT THE SERVICE DEPARTMENT DOES NOT EVEN KNOW WHAT THIS MEANS. MY SERVICE DEPARTMENT AT GADSDEN CHEVROLET HAS NOT EVEN FIXED THE SWITCH RECALL YET. THEY WERE SUPPOSED TO CALL WHEN THEY GOT THE PART IN. EVEN THOUGH MY HUSBAND HAS CALLED MULTIPLE TIMES THEY STILL HAVE NOT CALLED. THERE IS ANOTHER ISSUE FOR WHICH THEY HAVE OFFERED FOR US TO JUST PAY HALF AND THEY KNOW THEY ARE SUPPOSE TO FIX THEM BOTH AT THE SAME TIME. MY CAR HAS BEEN IN THE SHOP MULTIPLE TIMES AND YET THEY STILL NEVER FIXED THE PREVIOUS RECALL & NOW THIS AIRBAG THING HAS COME UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651670October 31, 2014
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN REPLACED THE IGNITION SWITCH. HOWEVER, THE FAILURE RECURRED INTERMITTENTLY. IN ADDITION, THE CONTACT INDICATED THAT THE AIR BAG SENSOR ILLUMINATED. THE CONTACT WAS NOT INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM). THE AIR BAG FAILURE WAS NOT DIAGNOSED AND THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 12/09/14*LJ UPDATED 5/11/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649383October 23, 2014
AIR BAGS
MY CHEVROLET 2009 HHR AIRBAG LIGHT COMES ON WHEN THE CAR HAS BEEN SITTING IN THE SUN FOR A FEW HOURS ON A HOT DAY. ONCE THE CAR COOL OFF THE LIGHT GOES OFF, OR IF IT IS BEFORE THE SUN COME UP THERE IS NO PROBLEM. I REPORTED THIS TO MY CHEVROLET DEALER AND THEY PRETENDED LIKE THIS ISSUE WAS FOREIGN TO THEM, BUT AS I SEARCH THE INTERNET I SEE THIS ISSUE REPORTED BY MORE OWNERS THAN I CAN COUNT. THERE IS AN ISSUE GOING ON AND THIS NEED TO BE CORRECTED IN A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643906October 10, 2014
ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT AFTER THE VEHICLE BEING SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14E021000 (ELECTRICAL SYSTEM), THE ENGINE FAILED TO START AFTER SEVERAL ATTEMPTS AND THAT THE STEERING WHEEL SEIZED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643411October 8, 2014
POWER TRAIN, STEERING
I HAVE HAD 3 PROBLEMS SO FAR WHERE MY POWER STEERING WENT OUT. I HAVE CONTACTED TWO DIFFERENT CHEVY DEALERS AND THEY SAID THAT MY VIN NUMBER IS NOT ON THE RECALL LIST. ON THE GM WEBSITE IT SAYS THAT THERE IS A RECALL ON THE 2009 CHEVY HHR ELECTRONIC POWER STEERING. BECAUSE THE DEALER SAYS MY VIN IS NOT INCLUDED THEY REFUSE TO HONOR THE RECALL. I WOULD LIKE GM TO STEP UP AND TAKE RESPONSIBILITY TO REPAIR THIS ISSUE. I AM CONCERNED THAT I COULD BE INVOLVED IN A ACCIDENT BECAUSE OF THIS ISSUE. HTTP://MEDIA.GM.COM/MEDIA/US/EN/GM/NEWS.DETAIL.HTML/CONTENT/PAGES/NEWS/US/EN/2014/OCT/1007-RECALLS.HTML HTTP://MEDIA.GM.COM/MEDIA/US/EN/GM/NEWS.DETAIL.HTML/CONTENT/PAGES/NEWS/US/EN/2014/MAR/0331-POWER-STEERING.HTML. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641124October 3, 2014
STEERING
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. WHILE DRIVING APPROXIMATELY 10 MPH AND MAKING A TURN, THE CONTACT HEARD A LOUD SCRAPING NOISE COMING FROM THE STEERING COLUMN. THE FAILURE OCCURRED IMMEDIATELY AFTER THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE VEHICLE WAS TAKEN BACK TO THE AUTHORIZED DEALER AND REPAIRED. THE FAILURE RECURRED AND THE DEALER STATED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED FOR THE MOST RECENT FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 38,888. UPDATED 11/20/14*CN UPDATED 08/30/2017*CT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640749October 2, 2014
AIR BAGS
RE: VEHICLE:2009 CHEVROLET HHR (SERVICE AIR BAG -- WARNING) VIN NUMBER:[XXX] MY ABOVE VEHICLE HAS JUST ALERTED ME WHILE DRIVING TO WORK TODAY, THAT MY AIR BAG SYSTEM MAY BE A POTENTIAL RISK. THIS HAS NEVER HAPPENED DURING MY ENTIRE OWNERSHIP OF THIS VEHICLE. MY VEHICLE HAS JUST BEEN RECENTLY REPAIRED FOR GM IGNITION AND STARTER RECALL CAMPAIGNS: 13454 AND 14063. I HAVE CONTACTED THE DEALERSHIP THAT PERFORMED THE RECALL WORK TODAY OCT. 2,2014 11AM AND I AM WAITING FOR THEIR REPLY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638911September 25, 2014
ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE IGNITION FAILED TO START THE VEHICLE AND THE STEERING COLUMN FAILED TO LOCK WHEN THE ENGINE WAS TURNED OFF. THE FAILURES OCCURRED MULTIPLE TIMES. THE CONTACT STATED THAT THE FAILURES BEGAN AFTER THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14E021000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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