Chevrolet Express Complaints (2003)

101 consumer complaints on file.

#10413176July 16, 2011
ELECTRICAL SYSTEM
WIRE HARNESS FIRE. WATER GOT INTO THE END OF ONE OF THE CONNECTORS FROM THE WIRE HARNESS GOING INTO THE TRASMISSION. THE RESULT OF THE WATER GETTING INTO THE TRANSMISSION CAUSED AN ELECTRICAL FIRE AND CAUSED A SHORT IN THE TRANSMISSION AND ENGINE WIRE HARNESS, THE FINAL RESULT WAS THE WIRE HARNESS WAS COMPLETELY BURNED UP. THERE WAS EVIDENCE OF GLUEING THE CONNECTORS YEARS AGO.I IF THE CONNECTORS ARE NOT SEALED, IT IS POSSIBLE FOR WATER TO ENTER AND SHORT OUT CONNECTORS AND OTHER ELECTRICAL COMPONENTS. *TT
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10411911July 11, 2011
FUEL SYSTEM, GASOLINE
FILLING UP THE VAN, NOTICE THAT GASOLINE WAS LEAKING FROM THE FUEL FILLER TUBE. INVESTIGATION CONCLUDED THAT THE PLASTIC CORRIGATED WRAP THAT CHEVY PLACED ON THE TUBE, TRAPS WATER, SALT, DIRT, ECT... IN IT, ALLOWING THE PIPE TO RUST, WITHOUT THE DRIVER/OWNER NOTICING THE DAMAGE UNTIL IT STARTS LEAKING. AS A FIREFIGHTER, I REALIZE THE DANGERS OF GASOLINE LEAKING UNDER A VEHICLE, I FEEL THAT THIS IS A SERIOUS DESIGN FLAW FOR THE FILLER TUBE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399953May 11, 2011
VISIBILITY
WHEN DRIVING IN A HORRIBLE RAINSTORM, THE DRIVER'S SIDE WINDSHIELD WIPER STOPPED MOVING AND THEN ON THE NEXT ROTATION, SWUNG ITSELF AROUND AND GOT LODGED BY THE SIDE VIEW MIRROR. AN ACCIDENT WAS AVOIDED, BUT IT OCCURRED 3 MORE TIMES RANDOMLY THAT SAME DAY, AND THEN TODAY. IT WAS A MIRACLE THROUGH THE HEAVY RAIN THAT WE DIDN'T WRECK. LUCKILY THE PASSENGER SIDE WIPER KEPT WORKING AND WITH SOME LUCK, WE EXITED TO SAFETY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399510May 9, 2011
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2003 CHEVROLET EXPRESS. WHILE DRIVING APPROXIMATELY 30 MPH THE CONTACT APPLIED PRESSURE TO THE BRAKE PEDAL BUT THE VEHICLE HESITATED TO STOP. THE CONTACT APPLIED EXCESSIVE PRESSURE TO THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTO SHOP WHERE THE VEHICLE WAS INSPECTED. THE TECHNICIANS WERE ABLE TO DUPLICATE THE FAILURE. THE TECHNICIAN STATED THE BRAKE PADS AND ROTORS WERE IN GOOD CONDITION BUT INFORMED THE CONTACT OF A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 04V045000 (SERVICE BRAKES, HYDRAULIC). THE DEALER WAS NOTIFIED AND INFORMED THE CONTACT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381462February 10, 2011
AIR BAGS:FRONTAL
I WAS IN AN ACCIDENT TRAVELING 65 MPH AND HIT ANOTHER VEHICLE BROADSIDE AND THE AIR BAG NEVER DEOLOYED. THE VEHICLE WAS TOTALED. ITS A 2003 3500 CHEVY VAN. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10355871September 16, 2010
FUEL SYSTEM, GASOLINE
CHEVY 2003 EXPRESS VAN FUEL FILLER NECK HAS RUSTED THROUGH IN 2 PLACES AND GAS POURS OUT EVERY TIME I REFUEL. ONLY 63,000 MILES ON VAN. I BELIEVE THIS I S A VERY SERIOUS FIRE HAZARD!!! IS THERE A RECALL? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353717September 3, 2010
FUEL SYSTEM, GASOLINE
FUEL LEAKING FROM FUEL TANK FILLER TUBE WHEN FILLING GAS TANK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349272August 13, 2010
FUEL SYSTEM, GASOLINE, PARKING BRAKE
SINCE APPROXIMATELY JANUARY OF 2010, FAMILY MEMBERS NOTICED AN INCREASING AMOUNT OF FUEL LEAKING ON THE GROUND DURING FUELING. AFTER FURTHER INVESTIGATION, I NOTICED IT ORIGINATED FROM THE FUEL FILLER TUBE WHICH ALLOWS THE GAS TO TRAVEL FROM THE GAS CAP TO THE GAS STORAGE TANK. AUGUST 2010, THE LEAKAGE BECAME SO SEVERE FROM THE FUEL FILLER TUBE I FEARED SOMEONE COULD IGNITE (I.E. CIGARETTE, CELL PHONE, STATIC CHARGE) THE 1 TO 2 GALLONS OF FUEL LEAKED AT THE PUMP. MY EXPRESS WAS ONLY OUT-OF-COMMISSION AT DEALERSHIP FOR 2 DAYS TO REPLACE THE FUEL FILLER TUBE. DROPPING A AT THE TIME OF FILL UP. THE REPAIR COST $167.00 AND THE DEALERSHIP WHO REPAIRED MY 2003 CHEVY PASSENGER EXPRESS VAN SAID, "... THE CAUSE WAS A PARK BRAKE CABLE RUBBING ON THE TUBE." AS A CONSUMER AND AUTOMOTIVE ENGINEER, I FEEL THE MANUFACTURER IS RESPONSIBLE FOR THIS DESIGN DEFECT. THE DEALERSHIP SIMPLY INDICATED THEY NEVER SEEN THIS ON THE EXPRESS. IT APPEARS THIS IS MORE THAN AN ISOLATED OCCURRENCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340154June 25, 2010
AIR BAGS:FRONTAL
VEHICLE WAS PARKED IN OUR COMPANY PARKING LOT, VEHICLE WAS NOT RUNNING AND THE KEY WAS NOT IN THE IGNITION. EMPLOYEE WAS LOADING TOOLS AND EQUIPMENT INTO REAR OF VEHICLE AFTER COMPLETING A JOB. SIDE SLIDING DOOR WAS OPEN. PASSENGER AIR BAG ONLY DEPLOYED. VEHICLE HAD NOT BEEN A WRECK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340091June 23, 2010
TIRES
2003 CHEVROLET EXPRESS LOST CONTROL OF VEHICLE STRIKING THE MEDIAN BARRIER. *BF ACCORDING TO THE POLICE REPORT, THE REAR TIRES HAD VERY LITTLE TREAD. ON THE INSIDE OF THE TIRES, THERE WAS NO TREAD. (OHIO TRAFFIC CRASH REPORT # 10-0234-91)*JB UPDATED 07/22/10 *BF
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10296179December 17, 2009
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
I OWN A 2003 CHEVROLET EXPRESS VAN. I AM UNABLE TO OPEN THE REAR DOORS ON THE DRIVER AND PASSENGER SIDES. I HAVE BEEN TOLD BY A LOCAL BODY SHOP THAT THE PROBLEM IS THE PINS THAT WERE USED IN THE HINGES. THEY ARE RUSTING FROM THE INSIDE CAUSING THE DOORS NOT TO OPEN. THIS BODY SHOP SAID THEY HAVE BEEN GIVEN INFORMATION ON HOW TO FIX THE PROBLEM AT A COST OF $1500.00 PER SIDE. BUT I CANNOT FIND ANY INFORMATION ABOUT A RECALL FROM GENERAL MOTORS. I DO NOT HAVE AN EXTENDED WARRANTY ON THIS VEHICLE BUT I DON'T THINK THESE REPAIRS SHOULD BE MADE AT MY EXPENSE. THIS VEHICLE IS USED MOSTLY WHEN I GO CAMPING. I HAVE TWO YOUNG CHILDREN WHO RIDE IN THIS VEHICLE. I TRIED TRADING THIS VEHICLE IN NUMEROUS TIMES BEFORE THE REAR DOORS BECAME TOTALLY INOPERABLE. BUT EVERY DEALERSHIP I GO TO GOES FOR THE REAR DOORS AND TRIES TO OPEN THEM. WHICH LEADS ME TO BELIEVE THAT THEY KNOW THAT A PROBLEM EXISTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283608September 10, 2009
UNKNOWN OR OTHER
UNDER NORMAL USE REAR SIDE DOOR IS HARD TO OPEN OR CLOSE AND NOW BROKEN. THE DOOR, EVEN BEFORE IT WAS BROKE WAS HARD TO LATCH IF IT WOULD LATCH. THIS WOULD MAKE THE FRONT SIDE DOOR NOT CLOSE TIGHT. NOW WITH THE HINGE BROKEN THE DOOR DOES NOT LATCH CORRECTLY. ALL EXPRESS VANS HAVE THIS SAME PROBLEM AND MANUFACTURE KNOWS IT. I TRIED USING EVERY PENETRATING OIL AND IT WOULD NOT KEEP THE DOOR HINGE FROM SEIZING UP. THIS IS A COMPANY VAN AND WE HAVE 2 OF THEM WITH BROKEN HINGES (BOTH ARE THE TOP REAR ON THE SIDE DOOR) AND A 3RD THAT IS VERY HARD TO OPEN CLOSE. IF THIS WERE A PASSENGER TYPE THE DOOR COULD BE HIT ON THE INSIDE AND OPENED BY ACCIDENT. WE ARE IN THE PROCESS OF LOCATING A HINGE TO REPLACE THE ONE ON THE VAN I DRIVE AND WAS TOLD BY THE LOCAL DEALER TO KEEP ALL RECEIPTS INCASE OF A RECALL. I WAS TOLD IT WOULD BE AROUND $1200 TO FIX 1 DOOR. I DO NOT HAVE THE VIN AT THIS TIME, BUT DURING THE DAY I AM WITH THE VAN 7AM TO 4PM . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259377February 19, 2009
FUEL SYSTEM, GASOLINE
SINCE OCTOBER OF 08, I ORDERED A FILLER TUBE WHICH ALLOWS THE GAS TO TRAVEL FROM THE GAS CAP TO THE GAS STORAGE TANK. EVERYTIME I FILL UP, GAS STATIONS WILL SHUT THE PUMP OFF DUE TO SEVERE LEAKING FROM THIS FILLER TUBE. THE LEAK IS SO SEVERE THAT THE FEAR IS SOMEBODY DROPPING A CIGARETTE AT THE TIME OF FILLUP. APPROX 1 GAL OF GAS LEAKS/ FILLUP. I ORDERED THE NEW PART IN LATE OCTOBER FROM THE DEALERSHIP I PURCHASED MY 2003 CHEVY PASSENGER EXPRESS VAN. I HAVE SPOKEN TO THE CHEVY REGIONAL OFFICE AND BEEN TOLD THAT THE PART IS ONLY AVAILABLE AT 5 DEALERSHIPS IN THE COUNTRY BUT THEY HAVE BEEN RESERVED FOR CUSTOMERS AND I WOULD HAVE TO WAIT UNTIL THE PART GETS MANUFACTURED ONCE AGAIN. WHEN? THEY DON'T KNOW. I REQUESTED A SIMILAR VEHICLE BE LOANED TO ME UNTIL THE NEW PART BECOMES AVAILABLE. THEY SAID "NO, IF YOU FEEL UNSAFE THEN I SHOULDN'T DRIVE IT. I TOLD THEM THIS IS AN ACCIDENT WAITING TO HAPPEN AND IT WILL NOT ONLY COST MY LIFE BUT ANYONE IN PROXIMITY TO THE GAS STATION. ONE PARTICULAR DEALERSHIP SHARED WITH ME THAT IF GM DOESN'T PAY A BILL FOR WHATEVER REASON, THE PART MANUFACTURER HALTS PRODUCTION AND THIS IS WHAT HAPPENS. WILL YOU PLEASE HELP ME? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255155January 15, 2009
SEATS
SEAT BACK OF DRIVERS SEAT FAILED AND NOW SEAT WILL NOT STAY IN THE UPRIGHT POSITION. THE VEHICLE WAS NOT INVOLVED IN A COLLISION AND THIS OCCURED WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254141January 7, 2009
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2003 CHEVROLET EXPRESS 3500. THE CONTACT STATED THAT THE VEHICLE MADE A GRINDING NOISE. HE INSPECTED THE VEHICLE AND DISCOVERED THAT THE FRONT AND REAR BRAKE PADS AND ROTORS WERE CORRODED. A REPORT WAS FILED WITH THE MANUFACTURER AND THEY STATED THAT THEY COULD COVER 50% OF THE REPAIR COST FOR THE ROTORS; HOWEVER, THE CONTACT WOULD BE RESPONSIBLE FOR THE BRAKE PADS AND ANY ADDITIONAL COSTS. THE VEHICLE IS OUT OF WARRANTY. THE MANUFACTURER ALSO STATED THAT IF THE VEHICLE IS NOT DRIVEN REGULARLY, THE COMPONENTS COULD CORRODE. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10241601September 9, 2008
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2003 CHEVROLET EXPRESS 1500. ON SEPTEMBER 7, 2008, THE CONTACT STARTED THE VEHICLE AND HEARD A KNOCKING SOUND. THE SOUND ORIGINATED FROM THE ENGINE AND PERSISTED THROUGHOUT THE DAY. HE CHECKED THE OIL AND NOTICED THAT THERE WAS ONLY ONE QUART. HE PLACED MORE OIL IN THE VEHICLE. THE FAILURE DID NOT PREVENT HIM FROM ACCELERATING. THE CONTACT TOOK THE VEHICLE TO A LOCAL REPAIR SHOP AND WAS INFORMED THAT THE LIFTERS AND PUSH RODS WERE DEFECTIVE, WHICH CAUSED THE ENGINE TO FAIL. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 138,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233227July 5, 2008
SEAT BELTS, LATCHES/LOCKS/LINKAGES
(1)SEAT BELT WILL NOT LATCH. SEATBELT LATCH OPENS WITHOUT WARNING. (2)THE SIDE CARGO DOOR HINGES ARE FAULTY AND HARD TO OPEN. OPENS WITHOUT WARNING. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10228721May 23, 2008
STRUCTURE:BODY
I PURCHASED MY 2003 CHEVY EXPRESS 3500 IN 2003. ON THE PASSENGER SIDE OF THE VAN THERE IS A FRONT PASSENGER DOOR AND ARE TWO PASSENGER DOORS ON THE SIDE OF THE VAN. IN FIVE YEARS TIME I HAVE HAD TROUBLE WITH THE SIDE PASSENGER DOOR HINGE SEIZING UP AND NOW I CAN'T OPEN THE LEFT SIDE DOOR AND IT IS IMPROPERLY SEATED IN THE DOOR OPENING, I NOW DO NOT HAVE A TIGHT SEAL AND THE RIGHT SIDE DOOR CANNOT CLOSE PROPERLY. THIS POSES A SAFETY HAZARD BECAUSE IN AN EMERGENCY THE LEFT SIDE DOOR CANNOT BE OPENED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219006February 24, 2008
ELECTRICAL SYSTEM
AT 4:30 A.M. ON THE MORNING OF FEB 13 2008 WAS AWOKE TO FLAMES FLICKERING ON BEDROOM WALL IT WAS MY 2003 REGENCY CONVERSION VAN GOING UP IN SMOKE NO APPARENT REASON BUT IT DID START IN THE FUSE BOX AREA MAYBE THE SAME ISSUE AS THE HORN PROBLEM THE WEEK BEFORE HAD THE SAME PROBLEM OF HORN GOING OFF IN THE MIDDLE OF THE NIGHT BUT THERE WAS NO FIRE AT THAT TIME. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10214186January 8, 2008
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, VISIBILITY
2003 CHEVY EXPRESS. TURNED ON THE REAR DEFROSTER. THE REAR PASSENGER SIDE WINDOW CAUGHT FIRE AND BEGAN BURNING. PULLED THE VEHICLE TO THE SIDE OF THE ROAD AND ANOTHER CAR PULLED OVER WITH ME. THE WINDOW CONTINUED TO BURN, AND THEN EXPLODED IN MY FACE. THE FIRE WENT OUT AND THE WINDOW HAD SHATTERED INTO FRAGMENTS. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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