Chevrolet Cruze Complaints

3,726 consumer complaints on file.

#11666837June 13, 2025
STEERING, ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
The contact owns a 2013 Chevrolet Cruze. The contact stated that while driving 65 MPH, the steering wheel seized, and the vehicle also lost motive power. There were no warning lights illuminated. The vehicle was able to be restarted. The vehicle was taken to the dealer, where it was diagnosed and determined that the electronic control unit module had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 103,212. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664134May 31, 2025
UNKNOWN OR OTHER, ENGINE
Unknown
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663067May 27, 2025
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
The contact owns a 2014 Chevrolet Cruze. The contact stated while driving at various speeds, the door locks were opening and closing independently. The contact stated that the instrument cluster was also flashing several unknown warning lights. The contact stated that the heater and the A/C were also functioning independently. The contact stated that the failure was intermittent at first but became a constant failure. Additionally, the contact stated that the transmission occasionally slipped out of gear, almost causing the vehicle to stall, making the steering wheel difficult to turn. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The contact replaced the 12-Volt battery and the fuse box; however, the failure reoccurred. The manufacturer was not informed of the failure. The failure mileage was approximately 177,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662199May 20, 2025
ENGINE
My 2017 Chevrolet Cruze LT (VIN: [XXX] 1.4L turbo, ~85,000 miles) is inoperable due to cracked pistons, a known issue in 2016–2017 models causing misfires and power loss (TSB 18-NA-171). I seek GM goodwill assistance for repair costs (~$3,877–$10,500) and am exploring legal options, as no recall or class-action lawsuit currently exists. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660808May 14, 2025
AIR BAGS, ELECTRICAL SYSTEM, SEAT BELTS
Service safety restraint system. Airbags are potentially at risk to not deploy if a wreck was to occur. This failure has caused the airbags to be shut off despite anyone sitting in the seats that is supposed to activate them on when weight is applied to the seat. Has not been inspected but I would like for it to be inspected on behalf of the Chevy dealership at their cost.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660575May 13, 2025
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
My service lights keep popping on and start shaking etc.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660519May 12, 2025
ENGINE, FUEL/PROPULSION SYSTEM
I have had car repairs done identical with the 2014 models with the same exact issues described in those year recalls, car hesitant and jerking, breaking down on numerous occasions and replacing gaskets hoses and many codes common with fuel and traction control and finally engine blown!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659133May 5, 2025
FUEL/PROPULSION SYSTEM
According to my car being diagnosed the fuel pump needs replaced. The car is available for inspection. A warning signal is on my dash board, its the check engine light that is on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658116May 1, 2025
FUEL/PROPULSION SYSTEM
There has not been any specific incident, but I have noticed a gasoline odor while driving my car. The smell is particularly strong when I open the trunk. I have had the issue inspected and inquired about the cause, as the odor began suddenly and without any apparent reason.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657412April 29, 2025
ENGINE
I have this code p0324 and I replaced the whole knock sensor including the wiring with it and the code still pop up, my car is Chevy Cruze 2014 LTZ 1.4 L4 Turbo. Yesterday I went to dealer to program it and they did program the PCM and later in the evening, the check engine light pop up again with the same code but the car run fine. I seriously want to know what else can cause the issues!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657618April 29, 2025
ENGINE
The contact owns a 2011 Chevrolet Cruze. The contact stated while driving at an undisclosed speed, the RPM increased and there was a burning oil odor on the interior of the vehicle. No warning light was illuminated. The contact stopped and parked the vehicle. The contact performed an inspection under the hood and when the oil cap was removed, the contact noticed a whistling sound. The vehicle was taken to an independent mechanic where it was diagnosed with a failed intake manifold. The contact was informed that the intake manifold needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657080April 27, 2025
ELECTRICAL SYSTEM, ENGINE, SEAT BELTS
I am leasing this vehicle and it continues to have warning light on staring the vehicle engine power reduced as I'm driving and holds back vehicle and also airbag restraining system light continues also to be on. This is not normal wear and tear and I read previous years had this issue as well. This is still an issue concerning of my safety. Paying for inconvenience
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656565April 24, 2025
ENGINE
for some strange reason the engine has 150K miles on it and has been extremely well maintained however there is oil blowby coming from the oil filler cap which coats the entire engine belts will slip and cause drivability issues this oil vapor can also coat the front wheel brake discs and soak the pads causing braking failure to occur GM said they are aware of this problem however they do not have a recall to replace the engine or causing issue with the vehicle and i would be better off buying a new GM vehicle rather then worry about this insignificant issue since no accidents have occurred I Maintain my vehicles to the gills something like this is very concerning since this is my wifes car and out child travels in this car what can the NHTSA do to make GM correct this issue on this chevy cruze?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655044April 16, 2025
POWER TRAIN
Had a 3-5-R wave plate failure. Symptoms started at around 87,000 miles. Bouncing/jerking when put into reverse. 5th gear slams hard into gear when upshifting and downshifting, making it feel like I have been rear ended. Now 3rd gear is starting to shift hard like 5th. Soon I'll have no gears. Car has been both regular and preventative maintained so should not have such a massive failure at under 100k miles. Other vehicles with the same transmission (6t40) have been recalled due to similar issues, like the 1.4 turbocharged Cruze, but not the 1.8l Cruze for whatever reason. Now I have to pay $4k for a rebuild on something that Chevrolet should be liable to pay.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654654April 15, 2025
UNKNOWN OR OTHER
My husband was driving and noticed smoke coming from the engine so we pulled over and he lifted the hood and when he did we clearly saw a part of the Bosch manifold absolute pressure map sensor had come off and appeared to have melted off. I have taken it to a mechanic and have photos to show the exact parts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654439April 14, 2025
POWER TRAIN, FUEL/PROPULSION SYSTEM
My 2014 Chevy Cruze has been having some major safety issues as of late. The powertrain has been one of the major components in this system that has failed. The engine has overheated 3 times in the last 3 months causing many safety concerns to others on the road as well as myself due to having to randomly pull over on the side of the road on the busy highway. The car has jolted many times due to losing power and causing my neck to have a severe pinched nerve. These issues are related mainly to the fluid cooling/management systems and related hoses. It is available for inspection upon request. The problem has been confirmed by independent service center. The engine light repeatedly goes on and off causing many issues to the car daily.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11654444April 14, 2025
ENGINE
Check engine light is on and the low fuel efficiency which will cause the system to fail and the vehicle to shut down while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654069April 11, 2025
ENGINE
I went to take 5 for an oil change , the tech broke my oil cap filter , coolant hose & damage my engine oil cooler . Towed it to progressive Chevrolet . Fleet response is the insurance company for take 5 & they are not taking care of my rental extension while determining if they are at fault with progressive already stated that they were at fault and now they dragging their feet ! Leaving me without a car and I’m in school and so is my son .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653908April 10, 2025
ENGINE AND ENGINE COOLING, ENGINE
The contact owns a 2014 Chevrolet Cruze. The contact stated that while driving 55 MPH, the vehicle started to emit smoke from the head gasket and from underneath the hood. The check engine warning light was illuminated. The contact contacted the dealer, and the dealer informed the contact that the smoke was coming from the turbocharger. The vehicle was then taken to an independent mechanic who diagnosed the vehicle with cylinder head failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 124,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653936April 10, 2025
ELECTRICAL SYSTEM, ENGINE
The contact owns a 2017 Chevrolet Cruze. The contact stated while driving at an undisclosed speed, the door latches independently unlocked and locked. Additionally, the contact stated that the failure had occurred with all four doors. The contact stated that the RPM occasionally increased unintendedly. The contact stated that the failure was intermittent. The vehicle was taken to the dealer twice; however, the failure was not duplicated. The manufacturer was made aware of the failure. The failure mileage was approximately 16,994.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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