Chevrolet Cruze Complaints

3,726 consumer complaints on file.

#11325284May 20, 2020
ENGINE
P0301 CODE; STABILITRAK LIGHT FLASHES INTERMITTENTLY; AFTER TAKING IT TO A MECHANIC FOR DIAGNOSTICS THE MECHANIC STATED THAT COMPRESSION ON CYLINDERS 2-4 WAS 120PSI; CYLINDER 1 IS AT 15 PSI; AFTER FURTHER TESTING FOUND ISSUE WITH PISTON. VEHICLE WILL SHAKE WHEN RUNNING ON IDLE, SLOW TO START. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325026May 18, 2020
SERVICE BRAKES
BRAKES HARD TO APPLY BRAKE ASST. LIGHT ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324857May 17, 2020
ENGINE
SAME OVERHEATING ISSUES AS MENTIONED IN 2011-2014 WATER PUMP RECALL. ALL 2015+ MODELS NEED TO BE INCLUDED IN RECALL. I HAVE PAID A LOT TO HAVE ISSUE FIXED BUT CAR IS STILL OVERHEATING. PLEASE UPDATE AND INCLUDE 2015 MODELS IN RECALL. I DON'T FEEL SAFE DRIVING MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324772May 16, 2020
UNKNOWN OR OTHER
MY CAR CONTINUOUSLY LOSES COOLANT IN A SHORT AMOUNT OF TIME. IT BEGINS TO SMOKE AND THE ENGINE OVERHEATS. THIS HAPPENED WHILE I WAS MAKING A 30 MINUTE TRIP ACROSS TOWN. I WAS ON A CITY STREET NOT EXCEEDING MORE THAN 50 MPH. I HAD THE AIR CONDITIONING ON AND I HAD ALL OF MY FLUIDS FILLED A FEW DAYS PRIOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324463May 13, 2020
ENGINE
THIS CAR HAS GIVE ME WAY MORE TROUBLE THAN IT IS WORTH. IT KEPT OVERHEATING EVEN WITH ANTIFREEZE IN IT. THE AC WOULD BLOW HOT AND THE CAR JERKS TERRIBLY BAD! ENGINE LIGHT STAYS ON. I WAS TOLD IT WAS THE BATTERY GOT THAT FIXED. STILL OVERHEATED. THEN TOLD THERE WAS A CRACK IN THE RESERVOIR AND GOT THAT FIXED. IT BLEW HOT A WEEK LATER AND HAD SMOKE COMING OUT COULDN'T EVEN GO ACROSS MEMPHIS BRIDGE. MECHANIC SAYS IT'S THE HEAD GASKET WHICH IS LIKE A 2K LABOR TAG! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323840May 8, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
THE RADIO GOES OFF AND ON AND THE WARNING LIGHTS ARE COMING ON AT THE SAME TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323927May 8, 2020
SERVICE BRAKES
WHEN GOING IN REVERSE TRIED TO PUSH ON THE BRAKE IT'S REALLY HARD YOU HAVE TO PUSH HARD BUT IT WON'T START. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323213May 4, 2020
POWER TRAIN
HYDRAULIC CLUTCH ACTIVATING SYSTEM WILL FAIL AT TIMES RESULTING OT BEING ABLE TO DISENGAGE CLUTCH. SYSTEM HAS ACDV A CLUTCH DELAY ORIFICE VALVE THAT CLOGS AND ALLOWS FLUID TO GO INTO AN ACCUMULATOR , THUS NOT RELEASING THE CLUTCH. ITS BEEN A PROBLEM WITH EARLIER CRUZES OF 2011 2016. AND OURS 2017 ( GEN2). CRUZE TALK .COM A CHAT ROOM ALREADY SHOWS A FIX, BUT NOT 'GM" IDEA. WE LOVE THE DIESEL THAT LISTS 52MPG , AND HAS GOTTEN 60MPG IN THE PAST. BEEN BACK TO DEALER 3 TIMES ON A FLAT BED SINCE CLUTCHPEDAL GOES TO FLOOR AND NO CLUTCH ACTION. I MYSELF SEARCHED THE WEB AND FOUND TSB PIP5558C WHICH I TOLD THE DEALER AND IS DOCUMENTED ON WARRENTY CLAIM . THE TSB TEMPORARILY FIXED ISSUE. PRESENTLY DEALER IS ORDERING A SLAVE CYLINDER WHICH INVOLVES SPLITTING THE TRANSAXLE TO REPLACE. CRUZE TALK .COM STATES THAT IS NOT THE PROBLEM. CRUZE TALK .COM HAS A FIX THAT INVOLVES NO ADDED PPARTS BUT INSTEAD REQUIRES REMOVING THE CDV AND ACCULUMULATOR. NO NON GM PARTS. DEALER " CAN,T USE ANY NON G PARTS BUT REMOVING A PICE OR 2 WOULD SOLVE THE PROBLEM. THIS IS A SAFETY ISSUE. ALREADY CARS HAVE REAENDED OTHERS CAUS CLUTCH WON,T DISENGAGE OR TRYING TO SHIFT UPP AND HAVE A TRUCK ETC. RUN OVER YU CAUSE CAN,T SHIFT GEARS. WOULD THINK THIS ISSUE HAS CROSSED YOUR DESK BEFORE. LLOK UP ON WEB "CRUZE CLUTCH PEDAL GOES TO FLOOR" AND SEE LOTS OF COMMENTS. CRUZETALK HAS SEVERAL WHICH INCLUDES ACCIDENTS CAUSE OF CLUTCH FAILURE. PLEASE HELP US/. LOVE DIESELS , HAD TO GIVE UP OUR2011 VW JETTA CAUSE OF THEM CHEATING ON IMMISSIONS. GOT A BONUS + VALUE AND BOUGHT THIS CRUZE DIESEL FOR ONLY2300.00 DIFF. WE ARE 81 AND 79 , THE ONLY NEW CAR WE EVER HAD AND NOW THIS. I AM A RETIRED MECHANIC SO I KNOW OF WHAT I SPEAK. I HOPE THEY DON,T MILK THIS CLUTCH ISSUE TILL WARRANTY EXPIRES. ALREADY FIGHTING OVER 5 YR 60,00 DRIVE TRAIN WARRANTY. WOULD LIKE TO KEEP THE CAR WITH 6SPD TRANNY PLEASE HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323086May 3, 2020
STEERING
STEERING WHEEL IS LOOSE AND MOVES SIDE TO SIDE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323044May 2, 2020
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
THE SHIFTER WILL NOT SHIFT FROM 56TH AND A MANUAL ON THE AUTOMATIC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323063May 2, 2020
AIR BAGS
CAR ACCIDENT. AIRBAGS NEVER DEPLOYED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11322896April 30, 2020
ELECTRONIC STABILITY CONTROL (ESC)
SERVICE STABLI TRAC AND SERVICE TRACTION CONTROL COME ON. CAR IS 'CHUGGING' WHEN IN MOTION AND THEN DIES. IGNITION COIL GET BURNT OUT. THIS IS NOW THE 3RD TIME IN A MONTH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322612April 29, 2020
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, STEERING
WARNING LIGHT COMES ON SAY STEERING AND TRACTION LIGHT AND SAID SERVICE STEERING AND MY ENGINE COME ON CODE WAS O2 AND 01 I HAD ALOT PROBLEMS WITH SENSOR THE CAR WAS IN REPAIR SHOP 11 TIME THE FIRST 3 YEAR I MAKE COMPLAINTS TRY TO GET NEW CAR FROM GM THEY SAID NO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322727April 29, 2020
ENGINE
MY CAR OVERHEATS EVERY TIME THE SEASONS CHANGE. ONE DAY IT WILL BE RUNNING FINE WITH NORMAL TEMPERATURE READINGS, I KEEP A CLOSE EYE ON THE TEMPERATURE DUE TO IT'S TENDENCY TO OVERHEAT, AND THEN THE NEXT MOMENT IT IS SMOKING AND IDLING MY ENGINE SECONDARY TO "HIGH ENGINE TEMPERATURE"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322566April 28, 2020
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ENGINE
I WAS CROSSING A HIGHWAY WHEN MY 2015 CHEVY CRUZE STARTED TO SHAKE VIOLENTLY AND EXPERIENCED A LOSS IN POWER, THE ENGINE WARNING LIGHT WAS THEN DISPLAYED ACROSS MY DASH, I MANAGED TO LIMP IT HOME AND THEN TOOK IT TO THE MECHANICS THE NEXT DAY. THE MECHANICS CHECKED THE CODES AND FOUND THAT, A ENGINE MISFIRE WAS DETECTED, THE FUEL INJECTOR CONTROL MOD WAS NOT AVAILABLE, OR THERE WAS A COMMUNICATION PROBLEM, THE ELECTRONIC BRAKE CONTROL LOST COMMUNICATION WITH THE ENGINE CONTROL MODULE, THE DIGITAL RADIO RECEIVER CONTROLLER WAS NOT AVAILABLE, OR WAS EXPERIENCING A COMMUNICATION PROBLEM, AND THE INSTRUMENT CONTROL PANEL WAS DISPLAYING FAILURES IN AMBIENT AIR TEMPERATURE SENSOR CIRCUIT, AND LOST COMMUNICATION WITH THE HVAC CONTROL MODULE. IT TURNS OUT THAT DUE TO A MANUFACTURER ERROR (CHEVY/ GENERAL MOTORS) THAT THE CARS IGNITION COIL TOWERS HAD BURNED OFF ON CYLINDERS 2 & 4 AND HAD TAKEN OUT THE SPARK PLUGS AS WELL. SO DUE TO THIS MANUFACTURER ERROR, NOT ONLY WAS EVERYONE IN MY VEHICLE PLACED AT DANGER, BUT I ALSO HAD TO GET EVERYTHING REPLACED FOR A TOTAL OF $432.80 A COUPLE OF DAYS AFTER FINDING OUT I HAD BEEN LAYED OFF OF WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322420April 27, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
MY VEHICLE WAS RECALLED FOR THE VALVE COVER GASKET WHICH MAY LEAK OIL AND DROP DOWN CAUSING A FIRE. I WAS TOLD BY THE DEALERSHIP THAT THIS WAS FIXED UPON TAKEN IT TO A MECHANIC BECAUSE THE OIL WAS DRIPPING DOWN CAUSING SMOKE AND THE PART THAT IT WAS DRIPPING ON WAS RED HOT WHICH WAS THE COIL WIRE. WAS IN FACT NOT FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322024April 23, 2020
ENGINE
TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, THE CONTACT BECAME AWARE OF ANTI FREEZE ON THE GROUND. AN INDEPENDENT MECHANIC DETERMINED THAT THE WATER PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321775April 21, 2020
AIR BAGS, ENGINE, FUEL/PROPULSION SYSTEM
CAR WHILE DRIVING SUDDENLY SPUTTERS AND STALLS. I GET AN ERROR MESSAGE SAYING TO CHECK AIRBAGS. THE LOCKS ON THE DOORS WILL UNLOCK AND LOCK AND UNLOCK AN LOCK MULTIPLE TIMES WHILE DRIVING. CHECK ENGINE LIGHT COMES ON. WHEN I PUMP GAS THE CAR WONT START IMMEDIATELY IT SPUTTERS AND CLICKS EVERY TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321420April 17, 2020
SEAT BELTS
MY DRIVERS SIDE SEAT BELT LIGHT WOULD BLINK OCCASIONALLY AS I WAS DRIVING THINKING MY SEAT BELT WAS NOT LATCHING HOWEVER, IT WAS AND I CLEANED IT AS BEST AS I COULD. STILL WOULD COME ON, BLINKS, TURNS OFF, COMES ON AND THE SOUND WILL EVEN SOUND TO PUT MY SEAT BELT ON. ALL THIS WHILE THE CAR IS IN MOTION, WHETHER I'M DRIVING SLOWLY OUT OF MY DRIVEWAY OR DOWN THE INTERSTATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321118April 14, 2020
ELECTRICAL SYSTEM
MY RADIO CONNECTION GOES IN AND OUT. IT STOP AUTOMATIC AND RESTART AUTOMATIC. I HAD PROBLEMS WITH BATTERY, REPLACED COUPLE OF TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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