Chevrolet Caprice Complaints

715 consumer complaints on file.

#8001555January 4, 2002
TIRES:TREAD/BELT
WHILE DRIVING STEEL BELTS ON RIGHT REAR TIRE SEPARATED. CONSUMER STATED SAME THING HAPPENED A YEAR AGO ON LEFT REAR TIRE. CONTACTED DEALER, AND DEALER ADVISED CONSUMER TO GET TWO ESTIMATES ON DAMAGE. ALSO, DEALER WAS NOT RESPONSIBLE FOR TIRE BECAUSE IT HAD BEEN REPAIRED BEFORE. TIRE SIZE P20575R15,DOT# ACULA2250K. *AK *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8001331January 2, 2002
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
HEATER IS NOT WORKING ALTHOUGH THE SYSTEM HAS BEEN FLUSHED THREE TIMES. DEALER HAS BEEN CONTATCED. PLEASE PROVIDE FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#563723October 19, 2001
AIR BAGS:FRONTAL
DURING VEHICLE COLLISION, DRIVERS SIDE AIR BAG FAILED TO DEPLOY, RESULTING IN INJURY TO DRIVER, DRIVER SUSTAINED INJURIES TO NOSE AND EYES. *TT
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#9004422October 2, 2001
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DRIVER SIDE LOWER CONTROL ARM BALL JOINT STUD AND NUT WERE SEPARATED, R/R BALL JOINT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751281August 28, 2001
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I CHECKED NHTSA'S WEB SIDT, MY CAR WAS ON RECALL LIST FOR THAT LOWER BALL JOINT. I CALLED GM, THEY SAID MY CAR WAS NOT ON RECALL LIST FOR THAT PART. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751274August 28, 2001
SUSPENSION:FRONT
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750655August 17, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
SERPENTENE BELT CHIRPING WHEN UNDER WARRANTY BELT REPLACED 4+ TIMES PROBLEM NEVER SOLVED , CALLED GMC HOTLINE (I QUOTE) LEARN TO LIVE WITH IT (UNQUOTE) WHAT DO I DO TO FIX THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#562293July 31, 2001
TIRES:TREAD/BELT
THE TIRE ON THE FRONT DRIVERS SIDE LOST ITS TREAD AND TORE OFF THE WHEEL WELL MOLDING AND DAMAGED THE INSIDE COVER,CAUSING CONSUMER TO LOOSE CONTROL OF VEHICLE, THE TIRES WERE ORIGINAL EQUIPMENT ON THE VEHICLE AT THE TIME OF PURCHASE (GENERAL RADIAL SIZE 15). NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746953June 17, 2001
STRUCTURE:BODY:HOOD, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
THE HOOD AND TRUNK, WAS NEVER PAINTED CORRECTLY FROM THE FACTORY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#561577June 13, 2001
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
THE AIR PUMP BROKE CAUSING THE CHECK ENGINE LIGHT TO ILLUMINATE, GM HAD A BULLETIN THAT ADVISED THE TECHNICIAN TO DISCONNECT THE PUMP BUT RATHER THAN REPLACE IT, THE CONSUMER BELIEVES THE PUMP SHOULD BE REPLACED. NLM *SLC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#890003June 8, 2001
ELECTRICAL SYSTEM:HORN
ON THREE OCCASIONS MECHANISM WITHIN HORN ASSEMBLY FELL OUT, EXPOSING WIRES. DEALER HAS REPAIRED VEHICLE ONCE.*AK CONSUMER HAS REPAIRED PART TWICE, SWITCH ASSEMBLY IS GM PART #17990636. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#889361May 30, 2001
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
WIRES FOR FUEL SENDING UNIT HAVE BURNED AND MELTED, INCLUDING ELECTRICAL FUEL CONNECTOR PLUG INSIDE GAS TANK, CAUSING A FIRE HAZARD. CONSUMER HAS REPLACED UNIT, AND NOTICED THAT NEW PART WAS REDESIGNED AND BEEN MODIFIED, INDICATING A PROBLEM WITH OLD DESIGN. CONSUMER STILL HAS ORIGINAL UNIT. *AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#888718May 21, 2001
ELECTRICAL SYSTEM:HORN
HORN IS VERY DIFFCULT TO PRESS. HORN HAS 2 BUTTONS ON STEERING WHEEL AND LEFT BUTTON FAILED FIRST. THEN, BOTH BUTTONS WENT OUT. AIRBAG/ HORN IS ONE INTEGRATED UNIT. HORN ISN'T WORKING, AND UNLESS CONSUMER REPAIRS IT, DEALER WON'T DO ANYTHING. CONSUMR HAS BEEN QUOTED BETWEEN $400-$600 FOR REPAIR OF UNIT.*AK CONSUMER STATES LEFT HORN BUTTON WAS REPLACED UNDER WARRANTY FINALLY IT FAILED AND HAD USE OF RIGHT HORN HAND BUTTON AND THEN THAT FAILED AFTER THE WARRANTY ENEDED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#561173May 11, 2001
STRUCTURE
AT AN AUCTION, CONSUMER BID ON A CAR, HOWEVER WAS NOT ALLOWED TO LOOK IN IT BEFORE BUYING IT, WHEN THE CONSUMER FINALLY LOOKED AT IT, IT WAS FILTHY AND HAD HIGH MILEAGE, THE VEHICLE ALSO HAD A HOLE IN ITS FLOORBOARD, CONSUMER REQUESTED HIS MONEY BACK AND WAS DENIED. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#744467April 24, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
I OWN A 1992 CAPRICE STATION WAGON. AFTER DRIVING FROM NEW YORK TO OKLAHOMA IN JANUARY OF 2001, I EXPERIENCED TOTAL BRAKE FAILURE AS A RESULT OF THE LEAKING OF THE ABS MODULATOR ON THIS CAR. A USED ABS MODULATOR WAS PURCHASED AND WAS USED TO REPLACE THE FAILED PART. ON 4-24-2001, I CAME ACROSS A SAFETY ALERT FOR THIS TYPE OF VEHICLE IN THE INTERNET THAT INDICATED THAT THERE HAD BEEN A RECALL FOR THE PART THAT HAD FAILED IN MY VEHICLE. THE RECALL # IS GM CAMPAIGN #97058 AND THE NHTSA # IS 97V217. THE SAFETY ALERT STATES THAT "DEALERS WILL INSPECT THESE VEHICLES AND REPLACE THE ABS MODULATOR." TO THE BEST OF MY KNOWLEDGE, THIS WORK WAS NEVER DONE NOR DID I EVER RECEIVE NOTICE OF A RECALL. I SPOKE WITH A CUSTOMER ASSISTANCE PERSON AT 1-800-222-1020 REGARDING THIS MATTER TODAY AND WAS INITIALLY TOLD THAT MY VEHICLE WAS NOT INCLUDED IN THE RECALL. AFTER ABOUT 20 MINUTES, THIS PERSON AGREED THAT NOT ONLY WAS MY VEHICLE INCLUDED IN THE RECALL BUT THAT THE RECALL WORK HAD BEEN PERFORMED ON 5-27-99 WHEN THE VEHICLE HAD 91K MILES. I CAN ASSURE YOU THAT THIS WORK WAS NEVER DONE AND THE PART WAS NEVER REPLACED ON THIS VEHICLE. I HAVE THE ORIGINAL PART AND THE USED PART THAT I PURCHASED TO REPLACE IT SEEMS TO BE OK FOR NOW. THE CUSTOMER ASSISTANCE PERSON WAS UNABLE TO TELL ME WHICH DEALERSHIP PERFORMED THE WORK. SHE GAVE ME A FILE # WHICH WAS C03934587. I BELIEVE THAT CHEVROLET SHOULD BE RESPONSIBLE FOR THE COST OF A NEW ABS MODULATOR AND THE LABOR TO INSTALL IT. THIS SEEMS TO BE THE INTENT OF THE RECALL NOTICE AS I READ IT. MY NEAREST CHEVROLET DEALER IS DAVIDSON CHEVROLET ON OUTER WASHINGTON ST, IN WATERTOWN, NY 13601. THEIR # IS 315-782-8300. YOU MAY RELEASE THE INFORMATION COMTAINED IN THIS QUESTIONNAIRE TO INTERESTED PARTIES. THANK YOU FOR YOUR ASSISTANCE. DAVID W. PERFIELD.IN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#560906April 23, 2001
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
ON NUMEROUS OCCASIONS CONSUMER WOULD EXPERIENCE TOTAL ENGINE FAILURE IN WHICH HEADLIGHTS, RADIO, HORN, AND THE UNDER HOOD CONVENIENCE LIGHT WOULD NOT WORK, AND AFTER ABOUT 45 MINUTES VEHICLE WOULD START UP AS IF THERE WAS NEVER ANYTHING WRONG, CONSUMER TOOK VEHICLE IN TO BE INSPECTED AND IT WAS DETERMINED THAT THE FUSE BLOCK THAT RELAYS PLUG INTO HAS MELTED DOWN AND THE MAIN LUG, BUSS BARS AND HOUSING NEEDED TO BE REPLACED. CONSUMER WAS ADVISED BY DEALERSHIP THAT THERE IS SERIOUS DESIGN PROBLEM WITH THIS VEHICLES MOSTLY USED IN POLICE AND TAXI APPLICATION AND IN SOME CASES VEHICLES HAVE CAUGHT FIRE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#744306April 20, 2001
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
FUEL PUMP FAILURE CAUSED STALL AT HIGHWAY SPEED, ALTHOUGH THE FUSE WAS BLOWN, WIRING HARNESS MELTED AT THE FUEL PUMP AND TANK SENDING UNIT SUGGESTING LETHAL CONCERNS FOR SAFETY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#886359April 20, 2001
ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
CONSUMER WENT TO MECHANIC FOR OIL CHANGE AND NOTICED THAT OIL COOLANT LINE WAS LEAKING, AND WAS SITTING ON TOP OF GEAR BOX. NEW OIL COOLANT LINE WAS INSTALLED, AND INSTALLTION WAS TOTALLY DIFFERENT FROM BEFORE. TSB WAS ISSUED ON THIS DEFECT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#744195April 17, 2001
SUSPENSION:FRONT
IN A SHOPPING CENTER MAKING A RIGHT 90 DEGREE TURN AT ESTIMATED SPEED OF 15MPH WHEN LEFT FRONT OF CAR COLLAPSED DROPPING THE LEFT FRONT FENDER DOWN ON THE LEFT FRONT WHEEL. MECHANIC REPAIRING THE CAR STATED THAT THE LEFT LOWER BALL JOINT BROKE OFF. THIS REQUIRED REPLACEMENT OF THE LET LOWER BALL JOINT (PART #K6145) AND THE LEFT OUTER TIEROD (PART# ES2019RL. THERE WAS NO POTHOLE OR OTHER ROUGH PLACE IN THE ROADWAY AND THE AUTOMOBILE HAD NO PREVIOUS HISTORY OF ACCIDENT. MY CONCERN FOR ENTERING THIS REPORT IS THAT I HAD NEVER HEARD OF THIS TYPE OF FAILURE BEFORE THOUGH THE MECHANIC SAYS IT OCCASIONALLY OCCURS. IN MY MIND THIS PRESENTS A VERY REAL SAFETY HAZARD. HAD THIS AUTOMBILE BEEN TRAVELING AT 60MPH ON AND OPEN ROAD AND THIS HAD OCCURED THERE IS NO DOUBT IN MY MIND THAT THIS WOULD HAVE RESULTED IN SUDDENLY FLIPPING AND ROLLING OF THE CAR WITH THE VERY REAL PROBABILITY OF LOSS OF LIFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#743785April 9, 2001
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
THE SEAT BELT ON THIS CAR HAS A BAR THAT GOES ACROSS THE BUCKLE. THIS BAR IS LOOSE. IF TWISTED IN A VERTICAL POSITION IT COMES OFF THE BRACKET. IT IS NOT A ONE PIECE UNIT LIKE OTHER BELTS. IT IS POSSIBLE THAT MANY PEOPLE HAVE BEEN INJURED BECAUSE THE BAR CAN FALL OUT AN GIVE NO RESTRAINT. I HAVE SPOKEN TO A CHEVROLET DEALER BUT THEY KNOW NOTHING ABOUT THIS PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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