Chevrolet Avalanche Complaints

2,954 consumer complaints on file.

#10080939July 13, 2004
SERVICE BRAKES, HYDRAULIC, ENGINE AND ENGINE COOLING:ENGINE, SUSPENSION
1. BRAKES-AGAIN..PUSHED ON THE BRAKES AND PEDAL WENT TO THE FLOOR 2. NOISE STILL COMING FROM SUSPENSION 3. CAN SMELL OIL BURNING RETURNED VEHICLE TO UNIVERSITY MOTORS THEY CHECKED BRAKES AND TOLD ME NO CORRECTION WAS NEEDED....SUSPENSION NOISE WAS TOLD THAT WAS JUST HOW THE VEHICLE SOUNDED, I COULD FEEL THE VIBRATION ON THE FLOOR... OIL SMELL--THEY TIGHTENED THE OIL FILTER. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080944July 13, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, ENGINE AND ENGINE COOLING:ENGINE, ELECTRICAL SYSTEM:HORN, ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES, SUSPENSION
1.BRAKES--PEDAL GOES TO THE FLOOR...THIS HAS HAPPENED 5 DIFFERENT TIMES 2.BRAKES--HAS BEEN RETURNED AT LEAST 10 TIMES FOR BRAKE- ROTOR PROBLEMS 3.SUSPENSION NOISE--HAS BEEN RETURNED AT LEAST 10 TIMES FOR NOISE 4.OIL LIGHTS--HAS BEEN RETURNED 3 TIMES FOR OIL CONSUMPTION--LEAKS 5.ELECTRICAL--HAS BEEN RETURNED TO REPLACE ELECTRIC MOTOR FOR WINDOWS 6.ELECTRICAL-- LOCKS-CLICK AND CLICK AND KEEP CAUSING, AND THE HORN---BEEPS NON STOP THIS ALL WHILE DRIVING 7.VEHICLE WAS PARKED AND LIGHT AND HORN WOULD NOT STOP FLASHING AND BEEPING THE DEALER NOR CHEVROLET WANT TO EXCEPT ANY RESPONSIBILITY FOR THIS VEHICLE....WE ARE TOLD THAT THE NOISES(AND VIBRATION) FROM THE SUSPENSION JUST STANDARD FOR THE VEHICLE. THE BACK ROTORS HAD GROOVES WAS TOLD NO PROBLEM FOUND..WHEN ASKED ABOUT THE GROOVES THEY TOLD US THIS WAS NORMAL FOR "HEAVY DUTY" TRUCKS..BRAKES..WAS TOLD WE SHOULD ONLY EXPECT TO GET 6-7 THOUSAND MILES. DEALER SHOULD TELL YOU THAT WHEN YOU PURCHASE THE VEHICLE. MOST OF THE TIMES WHEN THE BRAKES GO BAD THERE IS NO WARNING...I JUST HAD NO BRAKES...THIS VEHICLE IS NOT SAFE TO DRIVE AFTER THE LAST TIME I WAS UNABLE TO STOP AT AN INTERSECTION I RETURNED THE VEHICLE TO UNIVERSITY MOTORS.....TO DATE HAVE HEARD NOTHING FORM UNIVERSITY MOTORS OR CHEVROLET.... *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081808July 13, 2004
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
WHILE DRIVING 35-40 MPH TAILGATE OPENED, CAUSING CABLES TO BREAK. TAIL GATE FELL OFF VEHICLE WHILE STILL DRIVING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080677July 9, 2004
VISIBILITY:WINDSHIELD
WE PURCHASE VEHICLE NEW IN AUG 2001. IT NOW HAS ABOUT 75,000 MILES. STARTING IN JULY 03, TTHE WINDSHIELD HAS SHOWN A PROPENSITY TO CHIP AND CRACK WITH VERY MINOR IMPACTS. IT NOW HAS A TOTAL OF 4 CHIPS EACH ABOUR 1/4" DIAMETER AND A CRACK ABOUT 15" LONG. WE HAVE REFRAINED FROM HAVING IT REPAIRED. WHY IS THIS WINDSHIELD SO EASY TO DAMAGE? *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081433July 7, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING 40 MPH TRANSMISSION WENT INTO REVERSE. CONSUMER WAS ABLE TO PULL THE VEHICLE OFF THE ROAD. CONSUMER TOOK THE VEHICLE TO THE DEALER FOR INSPECTION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075722July 6, 2004
TIRES:SIDEWALL
ALL FOUR TIRES DEVELOPED A KNOT ON THE SIDEWALL NEXT TO THE TREAD. DEALERSHIP INDICATED THAT THE KNOT DEVELOPED BECAUSE THE BELT TURNED LOSE DUE TO A DEFECT IN THE TIRE. A GOODYEAR REPRESENTATIVE INDICATED THAT THE TIRES STILL HAVE HALF OF THE TREAD LIFE REMAINING. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078854June 26, 2004
STRUCTURE:FRAME AND MEMBERS
AT 500 MILES, MY NEW AVALANCHE REQUIRED THE CROSSMEMBER TO BE CHANGED DUE TO CLUNKS IN THE COLUMN AND FLOORBOARD DURING TURNS, AT SLOW OR FAST SPEEDS. AGAIN AT 9527 MILES IT REQUIRED CHANGING AGAIN FOR THE SAME REASONS. I HAD A 2002 AVALANCHE THAT GM HAD TO BUY BACK FROM ME DUE TO THE SAME PROBLEM BUT WERE UNABLE TO REPAIR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073839June 25, 2004
TIRES:TREAD/BELT
WHILE WASHING THE TIRES, THE CONSUMER'S HAND WAS CUT DUE TO WIRES STICKING FROM THE SIDES. UPON CLOSER INSPECTION THE CONSUMER FOUND THAT ALL FOUR TIRES HAD PARTS OF THE STEEL BELT STICKING FROM THE SIDE. THE STEEL BELTS WERE AT THE JUNCTION WERE THE SIDEWALL AND THE TREAD MEET ON THE TIRE. THE DEALER WAS WILLING TO REPLACE THE TIRES AT A PRORATED COST. *JB M
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10078313June 16, 2004
TIRES
IN THE PAST 60 DAYS I HAVE HAD TWO BLOWOUTS ANDF A FLAT TIRE ON THE ORIGINAL GOODYEAR TIRES OF 2002 AVALANCE. NEAR MULTICAR COLLISON LAST WEEK. FIRESTONE SAID "LOOKS LIKE TIRES ROTTEN INSIDE" SEARS SAID "WE HAVE HAD A QUITE A FEW AVALANCES IN LATELY".*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078320June 16, 2004
SUSPENSION:FRONT:WHEEL BEARING
THE LEFT FRONT WHEEL BEARING ON MY 2002 CHEVY AVALANCHE EXPLODED CAUSING THE WHEEL TO FALL OFF THE TRUCK. THIS HAPPENED WHILE GOING ON THE EXPRESSWAY IN HOUSTION TEXAS. THERE WAS NO WARNING. I WAS ABLE TO GET OFF THE EXPRESSWAY AND OUT OF TRAFFIC. ONCE I WAS STOPPED, ALL OF THE BEARINGS AND PARTS OF THE ASSEMBLY FELL OUT ON THE GROUND. ALL THAT WAS KEEPING THE WHEEL ON WAS THE BRAKE DISK. THE TRUCK HAD ONLY 63,000 MILES ON IT AT THE TIME AND HAD NEVER BEEN DRIVEN IN ANY ABUSIVE CONDITIONS. A NEW WHEEL BEARING ASSEMBLY AND HUB WAS INSTALLED BY A FIRESTONE TIRE AND BRAKE SHOP LOCATED ON THE KATY EXPRESSWAY. I HAVE THE OLD PARTS FROM THE REPAIR JOB AND ALLOWED MY CHEVY DEALER TO LOOK AT THEM. THE REP SAID THERE IS NOTHING FOR THEM TO DO SINCE I AM 28.000 MILES OVER THE WARRENTY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075115June 9, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION, EQUIPMENT
THE TRUCK CONTINUED TO SHAKE WHEN DEPRESSING THE GAS PEDAL. TURNS OUT THE TRANSMISSION WAS MESSED UP. THE DEALER FOUND LOTS OF METAL IN THE PAN. REBUIT THE BROKEN PARTS @ 15,000 MILES NOT A NEW ONE JUST REBUILT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067490June 4, 2004
TIRES:TREAD/BELT
THE CONSUMER WAS FORCED TO REPLACE ALL THE TIRES DUE TO EXCESSIVE WEAR. THE TIRES WERE BEGINNING TO SEPARATE AT THE TREADS AND THE STEEL BELTS WERE SHOWING. AT THE TIME OF PURCHASE THE CONSUMER FOUND THAT ONE TIRE HAD A PLUG IN IT. *AK THE TIRES WERE BULDGING BY THE JUNCTION OF THE SIDEWALLS AND THREADS. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075446June 1, 2004
SUSPENSION:FRONT:WHEEL BEARING
AT 19,000 MILES THE PASSENGER SIDE WHEEL BEARING SEPARATED FROM THE VEHICLE WHILE DRIVING 10 MPH. AS A RESULT THE FRONT END COLLAPSED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074422May 28, 2004
TIRES
WHILE DRIVING AT ANY SPEED, CONSUMER HEARD A LOUD NOISE COMING FROM THE STEERING WHEEL. VEHICLE WAS TAKEN TO AN INDEPENDENT SHOP, AND THE TECHNICIAN FOUND THE LEFT AND RIGHT FRONT TIRES AS WELL AS THE LEFT REAR HAS BUBBLE AND INSIDE WALL ARE CRACKED. DEALER WAS NOTIFIED. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074112May 21, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
GENERAL MOTORS CORPORATION AND TEAM CHEVROLET'S FAILURE TO HONOR TERMS OF WARRANTY ON CONSUMER'S VEHICLE. (NAR) *LA THE DEALER REFUSED TO REPLACE THE VEHICLE ROTORS WHICH WERE DETERMINED TO BE DEFECTIVE PRIOR TO THE CONSUMER PURCHASING THE VEHICLE. THE CONSUMER REQUEST REIMBURSEMENT FOR THE COST TO REPAIR THE ROTORS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067029May 21, 2004
TIRES
THE REAR PASSENGER AND BOTH FRONT TIRES ACCUMULATED BUBBLES. *AK *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067070May 20, 2004
ELECTRICAL SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN THE CONSUMER ATTEMPTED TO ACCELERATE FROM A STOP, THE VEHICLE HESITATED INTERMITTENTLY. *AK THE VEHICLE NEEDED A NEW ALTERNATOR, RADIO SYSTEM (CD WOULD OVER HEAT). *SC *JB
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10072675May 15, 2004
STRUCTURE
WATER LEAKING INTO BED AND PASSENGER COMPARTMENT. WATER LEAKED FOR 6 MONTHS, WENT TO DEALER. DEALER DISCOVERED LEAK DUE TO CARPERT BEING SATURATED WITH WATER UNDER BACK SEAT AND SIDE RAILS AT THE B-PILLAR. DEALER REPLACED CARPET AND PAD AND SUPPOSEDLY FIXED LEAK DUE TO BAD SEAL. 1 WEEK AFTER RECEIVING TRUCK FROM THE DEALER WE DISCOVERED THE NEW CARPET SATURATED WITH WATER UNDER BACK SEAT AND SIDE RAILS AND NOW THE FRONT DRIVER SIDE CARPET. PREPARING TO RETURN TRUCK TO DEALER SINCE THIS WAS DISCOVERED ON SATURDAY. TRUCK HAS 35000 MILES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065107May 11, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER INDICATED THAT THERE WAS CLUCKING NOISE IN TRANSMISSION WHEN ACCELERATING. DEALERSHIP ACKNOWLEDGED THE NOISE, BUT WAS UNABLE TO RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072337May 10, 2004
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
THREE FAMILIES AND THERE KIDS WENT TO A LAKE IN ARKANSAS. ONE DAY WE DECIDED TO GO DOWN TO THE LAKE ON A GRAVEL ROAD. FOUR TEENAGE KIDS DECIDED TO RIDE ON THE TAILGATE. TOGETHER THEY ALL WEIGHED UNDER 600 POUNDS. WHILE DRIVING DOWN THE GRAVEL ROAD @ ABOUT 5 MPH A HEARD A POP THEN VOICES THEN A THUD AND I LOOKED IN MY REAR VIEW MIRROR AND NOTICED THE KIDS ON THE GROUND. WHEN I STOPPED TO GET OUT, I ALSO NOTICED MY TAILGATE HAD FALLEN OFF COMPLETELY. I WENT TO THE DEALER AND THEY REFUSED TO FIX MY TAILGATE, BUT REPLACED MY CABLES AND MY TAILGATE HANDLE WHICH HAD BEEN DAMAGED. I TRIED GM, BUT THEY TOLD ME THAT THE DEALER WAS THERE EYES AND EARS. THE DEALER FELT LIKE THE TAIL GATE WAS OVERLOADED AND THAT HAD CAUSED THE FAILURE. THE DEALER HAD TOLD ME THAT THESE TYPE OF CABLES HAD BROKE ALL OF THE TIME. A YEAR WENT BY AND GM HAD ISSUED A RECALL ON ALL OF THE THESE TYPE CABLES. I WENT BACK TO THE DEALER TO SEE IF THEY WOULD FIX THE SCRATCHES ON THE TAILGATE AND THEY SAID NO. I WENT BACK TO GM AND THEY TOLD ME THAT THE DEALER WAS THEIR EYES AND EARS AND THEY WOULD NOT FIX MY TAILGATE. I BELIEVE IF THE CABLES FAIL AND YOU HAVE ANY LOAD ON THE TAILGATE IT IS LIKELY THAT THE TAILGATE CAN COME OFF. THE TAILGATE HAS NO PIN TO SECURE IT. IF THE CABLES BREAK AND THE TAILGATE IS AT THE RIGHT ANGLE IT WILL COME OFF. IF A TAILGATE COMES OFF THE TRUCK ON THE HIGHWAY I SEE THIS BEING A VERY DANGEROUS SCENARIO. I FEEL THE DEALER IS NEGLECTING THEIR RESPONSIBILITY TO STAND BEHIND THE PRODUCT. ALSO THIS ALL HAPPENED UNDER WARRANTY WHEN THE TRUCK HAD 30,000 MILES. *LA
Crash:
No
Fire:
No
Injuries:
4
Deaths:
0

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