Cadillac XT5 Service Bulletins (2017)

1,335 manufacturer communications on file.

• February 21, 2017•Document ID: 10116605

  Service Bulletin/Repair Instructions
  POWER TRAIN:AUTOMATIC TRANSMISSION

  Mfr Comm. #:

  16-NA-338

  Date Added:

  August 31, 2017

  Manufacturer:

  CADILLAC

  Summary

  This Bulletin provides guidelines for Dealers required to contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns.

  Associated Products (276)

  2018 Chevrolet Equinox2018 GMC Acadia2018 GMC Terrain2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro+ 256 more
  Associated Documents

  • DownloadMC-10116605-0001.pdf↗
• February 20, 2017•Document ID: 10113438

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  PIC5959C

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician about vehicle that has no XM audio on certain channels but XM channel info is displayed. Technician will need to contact XM and deactivate and activate the module.

  Associated Products (300)

  2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro2017 Chevrolet Caprice2017 Chevrolet Colorado2017 Chevrolet Corvette+ 280 more
  Associated Documents

  • DownloadMC-10113438-0001.pdf↗
• February 20, 2017•Document ID: 10113437

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  PIC4801H

  Date Added:

  August 15, 2017

  Manufacturer:

  GMC

  Summary

  This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Technician verifies there are no Diagnostic Trouble Codes are present in the Antilock Braking System and Vehicle Communication Interface Module of the vehicle. If no Diagnostic Trouble Codes found call OnStar using the Blue button on the OnStar key pad and ask the advisor for a turn by turn route. Also make a OnStar personal call and a call into the vehicle. If normal diagnostics do not lead to a resolution technician will need to call General Motors Technical Assistance Center for further assistance.

  Associated Products (743)

  2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro2017 Chevrolet Caprice2017 Chevrolet Colorado2017 Chevrolet Corvette+ 723 more
  Associated Documents

  • DownloadMC-10113437-0001.pdf↗
• February 20, 2017•Document ID: 10113436

  Service Bulletin/Repair Instructions
  STEERING; ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  PIC3278G

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This scenario also includes incoming Bluetooth calls. One type of unwanted call can be made if the key pad is faulty the OnStar system will try to make a blue button call for shorted voltage in the circuits. The OnStar module could have an internal fault and produce a ″Phone Unavailable″ audio message also it may have a Diagnostic Trouble Code U1500 or B1000. Refer to diagnostics for the Diagnostic Trouble Code making sure to follow any applicable Bulletins or Preliminary Information sheets. A “Ready” or “OnStar ready” audio message heard while driving. In some cases it has been found that the customer is inadvertently pressing the ″push to talk″ button on the steering wheel controls. On rare occasions, other issues in the steering column or Steering Wheel Control system may induce this concern.

  Associated Products (743)

  2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro2017 Chevrolet Caprice2017 Chevrolet Colorado2017 Chevrolet Corvette+ 723 more
  Associated Documents

  • DownloadMC-10113436-0001.pdf↗
• February 17, 2017•Document ID: 10116644

  Service Bulletin/Repair Instructions
  ENGINE

  Mfr Comm. #:

  PIE0369B

  Date Added:

  August 31, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This engineering informational bulletin is requesting information from the field of vehicles with the condition of a SES light on with one or more DTC's set.

  Associated Products (7)

  2017 Buick LaCrosse2017 Cadillac XT52017 GMC Acadia2016 Cadillac ATS2016 Cadillac CT62016 Cadillac CTS2016 Chevrolet Camaro
  Associated Documents

  • DownloadMC-10116644-0001.pdf↗
• February 17, 2017•Document ID: 10116608

  Service Bulletin/Repair Instructions
  PARKING BRAKE

  Mfr Comm. #:

  16-NA-379

  Date Added:

  August 31, 2017

  Manufacturer:

  CADILLAC

  Summary

  This technical bulletin provides a procedure to program the CCM and the TRCM to correct the customers concern of the parking brake applying without having to activate the switch.

  Associated Products (2)

  2017 Buick LaCrosse2017 Cadillac XT5
  Associated Documents

  • DownloadMC-10116608-0001.pdf↗
• February 17, 2017•Document ID: 10113427

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  PIC5588C

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system. For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the activation is initiated by a Service Programming System. For the 2010 and UP model year vehicles, the OnStar set-up procedure and OnStar Activation request have been combined into a single programming event called OnStar Set-up and Activation in Service Programming System.

  Associated Products (743)

  2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro2017 Chevrolet Caprice2017 Chevrolet Colorado2017 Chevrolet Corvette+ 723 more
  Associated Documents

  • DownloadMC-10113427-0001.pdf↗
• February 16, 2017•Document ID: 10116585

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  02-00-89-002Q

  Date Added:

  August 31, 2017

  Manufacturer:

  GMC

  Summary

  This informational bulletin provides information for dealers/technicians on when and how to submit a field product report.

  Associated Products (536)

  2018 Chevrolet Equinox2018 GMC Acadia2018 GMC Terrain2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro+ 516 more
  Associated Documents

  • DownloadMC-10116585-0001.pdf↗
• February 15, 2017•Document ID: 10113381

  Service Bulletin/Repair Instructions
  ENGINE

  Mfr Comm. #:

  GCUS-3-846

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  16088 - Service Update. Certain vehicles, may have a condition in which oil is starved to the overhead left side intake camshaft journals and the two #2 cylinder intake valve stationary hydraulic lash adjuster due to the hole not punched thru on the left side cylinder head gasket. The customer may encounter higher than normal noise levels with the potential for severe damage to the timing chain, camshaft and engine. The left side cylinder head gasket will be replaced. The related valve-train parts are to be inspected for damage and replaced if necessary.

  Associated Products (5)

  2017 Buick LaCrosse2017 Cadillac CTS2017 Cadillac XT52017 Chevrolet Camaro2017 GMC Acadia
  Associated Documents

  • DownloadMC-10113381-0001.pdf↗
• February 13, 2017•Document ID: 10116584

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  01-03-10-003O

  Date Added:

  August 31, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.

  Associated Products (220)

  2018 Chevrolet Equinox2018 GMC Acadia2018 GMC Terrain2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro+ 200 more
  Associated Documents

  • DownloadMC-10116584-0001.pdf↗
• February 13, 2017•Document ID: 10113418

  Service Bulletin/Repair Instructions
  ENGINE

  Mfr Comm. #:

  PIP5029H

  Date Added:

  August 15, 2017

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Technician will need to perform published Service Information diagnostics. If technician finds carbon, an upper engine and valve cleaning should be performed. Update added part numbers for the cleaner and model years.

  Associated Products (743)

  2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro2017 Chevrolet Caprice2017 Chevrolet Colorado2017 Chevrolet Corvette+ 723 more
  Associated Documents

  • DownloadMC-10113418-0001.pdf↗
• February 13, 2017•Document ID: 10113417

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM

  Mfr Comm. #:

  PIC6049F

  Date Added:

  August 15, 2017

  Manufacturer:

  GMC

  Summary

  This Preliminary Information communicationends thewireless charging module restriction through the General Motors Technical Assistance Center.

  Associated Products (40)

  2018 Chevrolet Equinox2017 Buick LaCrosse2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Camaro2017 Chevrolet Colorado2017 Chevrolet Cruze2017 Chevrolet Impala2017 Chevrolet Malibu2017 Chevrolet Silverado2017 Chevrolet Suburban2017 Chevrolet Volt2017 GMC Acadia2017 GMC Canyon2017 GMC Sierra+ 20 more
  Associated Documents

  • DownloadMC-10113417-0001.pdf↗
• February 13, 2017•Document ID: 10113416

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  PIP5338A

  Date Added:

  August 15, 2017

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include “Vibration” “Business Associate Code” and the last 8 of the Vehicle Identification Number.

  Associated Products (743)

  2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro2017 Chevrolet Caprice2017 Chevrolet Colorado2017 Chevrolet Corvette+ 723 more
  Associated Documents

  • DownloadMC-10113416-0001.pdf↗
• February 10, 2017•Document ID: 10113413

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  PIP4902J

  Date Added:

  August 15, 2017

  Manufacturer:

  GMC

  Summary

  This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

  Associated Products (300)

  2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro2017 Chevrolet Caprice2017 Chevrolet Colorado2017 Chevrolet Corvette+ 280 more
  Associated Documents

  • DownloadMC-10113413-0001.pdf↗
• February 8, 2017•Document ID: 10116623

  Service Bulletin/Repair Instructions
  EQUIPMENT ADAPTIVE/MOBILITY

  Mfr Comm. #:

  17-NA-037

  Date Added:

  August 31, 2017

  Manufacturer:

  BUICK

  Summary

  This technical bulletin provides a procedure to replace the garage door opener transmitter to correct a condition of poor range for the garage door opener.

  Associated Products (26)

  2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Cadillac CT62017 Cadillac XT52017 Chevrolet Camaro2017 Chevrolet Impala2017 Chevrolet Malibu2017 GMC Acadia2016 Buick Envision2016 Buick LaCrosse2016 Buick Regal2016 Cadillac CT62016 Chevrolet Camaro2016 Chevrolet Impala2016 Chevrolet Malibu2015 Buick LaCrosse2015 Buick Regal2015 Chevrolet Impala+ 6 more
  Associated Documents

  • DownloadMC-10116623-0001.pdf↗
• February 7, 2017•Document ID: 10116596

  Service Bulletin/Repair Instructions
  STEERING

  Mfr Comm. #:

  16-NA-109

  Date Added:

  August 31, 2017

  Manufacturer:

  BUICK

  Summary

  This technical bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.

  Associated Products (349)

  2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro2017 Chevrolet Caprice2017 Chevrolet Colorado2017 Chevrolet Corvette+ 329 more
  Associated Documents

  • DownloadMC-10116596-0001.pdf↗
• February 6, 2017•Document ID: 10113468

  Service Bulletin/Repair Instructions
  POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

  Mfr Comm. #:

  PIP5381C

  Date Added:

  August 15, 2017

  Manufacturer:

  BUICK

  Summary

  This Preliminary Information communication advises the technician the AF50 AISIN 8 Speed Transmission and TCM are on exchange through General Motors Product Quality Center. Dealer will need to call General Motors Product Quality Center for further assistance.

  Associated Products (2)

  2017 Buick LaCrosse2017 Cadillac XT5
  Associated Documents

  • DownloadMC-10113468-0001.pdf↗
• February 3, 2017•Document ID: 10113396

  Service Bulletin/Repair Instructions
  SERVICE BRAKES, HYDRAULIC

  Mfr Comm. #:

  PIC6257

  Date Added:

  August 15, 2017

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary information communicates that the rear virtual bumper may apply the brakes in reverse in temps under 10 C with no objects arround. Engineering is investigating.

  Associated Products (3)

  2017 Cadillac CT62017 Cadillac XT52016 Cadillac CT6
  Associated Documents

  • DownloadMC-10113396-0001.pdf↗
• January 31, 2017•Document ID: 10116572

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

  Mfr Comm. #:

  17-NA-025

  Date Added:

  August 31, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This technical bulletin is providing a procedure to reprogram the HMI module to correct multiple conditions including Waiting for Update Media Message, Voice Command For Calling Bluetooth Phone Contacts Inoperative, Intermittent Loss of Rear Camera Gridlines, Service Rear Vision System Message, Radio Turns On Unwanted At Startup, and/or Navigation Radio Destination State Defaults To WV, Intermittent Radio/display Resets, Volume Control Inoperative.

  Associated Products (46)

  2017 Buick LaCrosse2017 Buick Regal2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Camaro2017 Chevrolet Colorado2017 Chevrolet Corvette2017 Chevrolet Impala2017 Chevrolet Malibu2017 Chevrolet Silverado2017 Chevrolet Suburban2017 Chevrolet Tahoe2017 Chevrolet Volt2017 GMC Acadia+ 26 more
  Associated Documents

  • DownloadMC-10116572-0001.pdf↗
• January 27, 2017•Document ID: 10113355

  Service Bulletin/Repair Instructions
  ENGINE; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

  Mfr Comm. #:

  PIP5464

  Date Added:

  August 15, 2017

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.

  Associated Products (2)

  2017 Buick LaCrosse2017 Cadillac XT5
  Associated Documents

  • DownloadMC-10113355-0001.pdf↗