Cadillac XLR Complaints

80 consumer complaints on file.

#11217732June 4, 2019
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2004 CADILLAC XLR. WHILE THE VEHICLE WAS BEING PULLED INTO THE GARAGE, THE CONTACT NOTICED THAT THE HEADLIGHTS MELTED AND MADE IT IMPOSSIBLE FOR THE CONTACT TO SEE CLEARLY. THE CONTACT CALLED SEVERAL DEALERS, INCLUDING WALLACE CADILLAC (772-286-3555, LOCATED AT 3555 SE FEDERAL HWY, STUART, FL 34997). THE CONTACT WAS INFORMED THAT THEY NO LONGER MADE THOSE TYPE OF HEADLIGHTS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH SEVERAL WEBSITES TO SEARCH FOR USED HEADLIGHTS. THE CONTACT FOUND A COMPANY IN CHICAGO THAT HAD THE HEADLIGHTS, BUT THE COST WAS TOO EXPENSIVE. THE CONTACT MADE AN OFFER THAT WAS NOT ACCEPTABLE TO THE SELLER. THE CONTACT CALLED SEVERAL OTHER COMPANIES, INCLUDING EBAY, BUT WAS UNSUCCESSFUL. THE CONTACT CALLED THE FEDERAL TRADE COMMISSION AND THE STATE ATTORNEY GENERAL AND BOTH REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206015May 7, 2019
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2004 CADILLAC XLR. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SIDE INTERIOR DRL HEADLIGHT ASSEMBLIES MELTED AND CAUSED THE HEADLIGHTS TO ILLUMINATE DIMLY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. WALLACE CADILLAC(3555 SE FEDERAL HWY, STUART, FL) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE CONTACT WAS INFORMED THAT THE FRONT HEADLIGHT ASSEMBLIES NEEDED TO BE REPAIRED. THE FAILURE MILEAGE WAS 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194359April 6, 2019
STRUCTURE:BODY
CONVERTIBLE TOP HAS SEPARATED FROM THE FRAME. DID NOT COME COMPLETELY OFF, BUT CANNOT DRIVE CAR WITH TOP UP (CLOSED) AS IT WILL MOST LIKELY DETACH AT HIGHWAY SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175590February 25, 2019
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
2006 CADILLAC XLR ROADSTER. CONSUMER WRITES IN REGARDS TO DEFECTIVE ELECTRIC DOOR RELEASE BUTTONS. *LD *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11176647February 12, 2019
STRUCTURE:BODY
WHEN DRIVING I NOTICED A SEVERE WHISTLING SOUND COMING FROM JUST ABOVE THE REAR VIEW MIRROR. UPON INSPECTING, I NOTICED THAT THE ROOF PANEL HAD A 8' SECTION THAT HAD SEPARATED. WHEN GOOGLED, I SAW SEVERAL PEOPLE HAD REPORTED THAT THEIR XLR'S HAD A ROOF PANEL SEPARATE WHILE DRIVING. I IMMEDIATELY TOOK IT TO A BODY SHOP AND THEY RE-GLUED THE PANEL BY INJECTING GLUE INTO THE SEPARATION. I HAVE NO IDEA IF THIS IS A RECOMMENDED SOLUTIONN BY GM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173362January 31, 2019
STRUCTURE:BODY
WHILE DRIVING ON THE FLORIDA TURNPIKE SUDDENLY THERE WAS A RUSH OF AIR COMING FROM THE REARVIEW MIRROR AREA. I STOPPED AT THE NEXT SERVICE PLAZA AND OBSERVED THE FRONT OF THE ROOF PANEL SEPARATING FROM THE FRAME. GM USED A ADHESIVE ON THESE XLR ROOFS THAT IS FAILING NOW. CORVETTE ROOFS PANELS WERE RECALLED FOR THIS ISSUE AND FAILED ADHESIVE, BUT GM HAS NOT RECALLED THE XLR YET. THEY OPENED A INVESTIGATION AT THE END OF SEPTEMBER OF 2018.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155574December 3, 2018
STRUCTURE:BODY
CADILLAC XLR ROOF SEPARATION: I WAS DRIVING A 2005 CADILLAC XLR SOUTH OF I-75 WHEN THE ROOF SUDDENLY, AND QUITE UNEXPECTEDLY SEPARATED AT APPROXIMATELY 70 MPH. I WAS DRIVING IN ABSOLUTE TERRIBLE, RAINY WEATHER WHEN THE ROOF SEPARATED. JUST BEFORE THE SEPARATION I HEARD A VERY BRIEF 'ROAD NOISE' SOUND COME FROM JUST ABOVE THE REAR VIEW MIRROR, AT THE ROOF LINE. IT HAD A SIMILAR SOUND TO A WINDOW BEING SLIGHTLY CRACKED AND ALLOWING IN AIR. THE NEXT THING I KNOW, I HEAR A VERY LOUD BANG AND AN ABUNDANCE OF WIND NOISE. I IMMEDIATELY LOOKED IN MY REAR VIEW MIRROR AND SAW A LARGE BLACK OBJECT GOING END-OVER-END ACROSS THE I-75 LANES OF TRAFFIC. THE TERRIBLE WEATHER MAY HAVE BEEN A BLESSING, AS THERE WAS NOBODY CLOSE TO MY VEHICLE AT THE TIME OF THE SEPARATION. DUE TO THE RAIN VEHICLES WERE QUITE SPACED AND TRAVELLING AT, WHAT I CONSIDER, RELATIVELY LOW SPEEDS FOR I-75. I CANNOT IMAGINE THE CARNAGE IF THAT ROOF SKIN WOULD HAVE STRUCK A VEHICLE TRAVELING IN PROXIMITY TO MYSELF. THE CORVETTE, WHICH THE XLR IS BASED OFF, HAD A VERY SIMILAR ISSUE AND WAS RECALLED. WHY HAS THIS NOT BEEN ADDRESSED? SOMEONE IS GOING TO GET SERIOUSLY INJURED OR KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141641October 21, 2018
UNKNOWN OR OTHER
CAR PARKED IN SHOPPING CENTER PARKING LOT. STARTED CAR, PUT IN DRIVE AND THE CAR WENT INTO REVERSE. PUT BACK IN PARK AND TRIED AGAIN. CAR AGAIN WENT INTO REVERSE WHEN PUT IN DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111395July 15, 2018
FUEL/PROPULSION SYSTEM
CHECK GAS CAP, CHECK ENGINE LIGHT. DEALER SAYS I NEED A NEW RT FUEL TANK BUT NONE ARE AVAILABLE. WHAT DO I DO NOW?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101657June 13, 2018
STRUCTURE:BODY, STRUCTURE:BODY:ROOF AND PILLARS
TL* THE CONTACT OWNS A 2005 CADILLAC XLR. WHILE DRIVING 35 MPH, THE ROOF PANEL DETACHED FROM THE VEHICLE WITHOUT WARNING. THE DEALER (FIELDS CADILLAC JACKSONVILLE, 7999 BLANDING BLVD, JACKSONVILLE, FL 32244) INFORMED THE CONTACT TO SCHEDULE AN APPOINTMENT FOR DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS NOTIFIED AND CASE NUMBER: 8-42070007824 WAS OPENED. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074433February 23, 2018
STRUCTURE:BODY
ROOF PANEL IS SEPARATING FROM TOP, FAILURE OF THE GLUE USED TO HOLD THE TOP PANEL ON PANEL MAY FLY OFF AT ANY SPEED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041591October 31, 2017
AIR BAGS
TAKATA RECALL. MYSELF, MY FAMILY, FRIENDS, AND ASSOCIATES HAVE BEEN EXPOSED TO THE TAKATA INFLATOR WHICH COULD HAVE CAUSED SERIOUS PHYSICAL INJURY OR DEATH. IT IS A TICKING TIME BOMB AS I CONTINUE TO DRIVE THE VEHICLE AND GM WILL NOT REPLACE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012166August 1, 2017
STRUCTURE:BODY
ROOF FLYING OFF WHILE DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012176August 1, 2017
STRUCTURE:BODY
XLR ROOF FLEW OFF - VERY DANGEROUS SINCE THE ROOF COULD KILL SOMEONE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985013May 11, 2017
STRUCTURE:BODY
SEVERAL XLR OWNERS HAVE REPORTED THAT THEIR ROOF PANEL HAS SEPARATED AND FLOWN OFF THE CAR AT HIGHWAY SPEEDS. MY TOP BEGAN EMITTING A WHISTLING NOISE AT HIGHWAY SPEEDS. WHEN INSPECTING IT, THE CENTER FRONT OF THE TOP HAS BEGUN TO SEPARATE. THESE TOPS WERE APPARENTLY ONLY GLUED AS THE ONLY SECUREMENT. NOT MECHANICAL METHODS WERE USED. WHILE MINE HAS NOT TOTALLY SEPARATED, I HAVE TAKEN IT TO A BODY SHOP TO GET IT RE-SECURED. THIS IS A SERIOUS SAFETY ISSUE AND I AM THANKFUL I CAUGHT IT BEFORE CAUSING A SERIOUS ISSUE. IN THE PICTURE SHOWN, THERE SHOULD BE NO GAP BETWEEN THE FRONT SEAL AND THE TOP AT ALL. THE ATTACHED PICTURES SHOW THE TOP BEGINNING TO SEPARATE. FOR REFERENCE, I HAVE SHOWN A TOP THAT TOTALLY SEPARATED TO SHOW THE SERIOUSNESS OF THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981251April 28, 2017
FUEL/PROPULSION SYSTEM
FUEL GAUGE IS PROBLEMATIC, FUEL GAUGE REPORTS 3/4 WHEN FULL AND NEEDLE POINTS HALFWAY BETWEEN 1/4 AND 1/2 WHEN EMPTY. THE LOW FUEL INDICATOR LIGHT DOES NOT ENGAGE IN THIS CONDITION AND THE DISTANCE TO EMPTY STILL SHOWS ABOUT 200 MILES IN WHICH THE DRIVER WILL HAVE NO IDEA HE IS LOW ON FUEL. MY CAR STALLED DURING RUSH HOUR TRAFFIC ON A EXPRESSWAY AND WAS ALMOST REAR ENDED. THIS HAS HAPPENED ON 2 OCCASIONS AND HAD TO CALL ROAD SIDE ASSISTANCE TO BRING ME FUEL BEFORE I REALIZED WHAT WAS HAPPENING. I RESEARCHED SEVERAL BLOG WEB SITES(XLR.NET) AND FOUND THIS IS A KNOWN ISSUE WITH THIS MODEL OF CAR LISTED UNDER GAS GAUGE ERROR. GM/CADILLAC IS AWARE OF THIS BUT INSTEAD OF RECALLING THEY ARE CHARGING CONSUMERS 1800 TO 2500 TO REPLACE A TANK SENDING UNIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970736April 5, 2017
STRUCTURE:BODY
THE RETRACTABLE ROOF FLEW OFF WHILE THE CAR WAS MOVING. GM OFFERED NO ASSISTANCE WITH THIS AND DENIED ANY NEGLIGENCE. CASE #8-2866250293
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970383April 3, 2017
STRUCTURE:BODY
I DRIVING FREEWAY ABOUT 70MPH, BIG AIR NOISE THEN ROOF PANEL COME OFF & FRYING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969271March 29, 2017
FUEL/PROPULSION SYSTEM, POWER TRAIN
WHEN CAR IS STATIONARY IN OUR GARAGE, THE GASOLINE VAPORS ARE WAY TOO STRONG! LITERALLY CAN KNOCK YOU OVER AS YOU OPEN THE DOOR BETWEEN THE HOUSE AND CLOSED-UP GARAGE. DOESN'T SEEM TO MATTER IF IT'S RECENTLY BEEN FILLED WITH GASOLINE OR IF IT'S DEPLETED SOME. *TOOK OUR CAR TO THE LOCAL CADILLAC DEALER FOR THE WORST RAW GAS SMELL EVER WITHIN OUR GARAGE, WHERE WE PARK THIS 'NEW BLACK BEAUTY'. THEY'VE DONE ALL SORTS OF TESTS, BUT HAVE FOUND NO LEAKS, ETC. :-( THIS SEEMS LIKE A REALLY DANGEROUS SITUATION WHEN OUR ATTACHED GARAGE FILLS UP WITH GASOLINE VAPORS!!! (HAVE ONLY OWNED THIS CAR FOR APPROXIMATELY 5 WEEKS!) **HOWEVER, THEY DID FIND A FRAYED AND BROKEN SHIFT CABLE! NONE AVAILABLE, AS ALL ARE BACK-ORDERED! TRYING TO LOCATE ONE SOMEWHERE IN THE COUNTRY! ANYWAY, AFTER REVIEWING ALL OF THE MANY COMPLAINTS AND PROBLEMS LISTED ON VARIOUS WEBSITES AND THE OTHER XLR FORUMS, AND DETERMINING THAT WE ARE DEFINITELY NOT ALONE IN THIS REALLY EXPENSIVE SHIFT CABLE FIX, WE BELIEVE THERE'S A DEFINITE MANUFACTURING PROBLEM/DEFECT WITH THIS FAULTY PART!! HOW DO WE ALL GET GM TO PAY FOR THESE EXPENSIVE FAULTY PARTS?? SOME FOLKS HAVE HAD TO REPLACE THEIR SHIFT CABLES MORE THAN ONCE, SO THAT SHOULD TELL GM THAT THEY DESIGNED A FAULTY PIECE... WE ARE INFORMING THE GOVERNMENT WATCHDOG! THANKS AND WE'LL AWAIT ANY RESPONSE ABOUT THE GASOLINE SMELL, AND THE FAULTY SHIFT CABLES. ($500+ ALONE)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967721March 22, 2017
EXTERIOR LIGHTING
THE TURN SIGNAL IN THE LEFT REAR TAIL LAMP ASSEMBLY WHICH IS A SEALED LED BASED SYSTEM IS NOT WORKING. I REACHED OUT TO CADILLAC DEALERS AND THE PART HAS BEEN DISCONTINUED. THIS RENDERS THE VEHICLE UNSAFE AS IT CANNOT BE LEGALLY DRIVEN AND NEITHER CAN IT BE REPAIRED OR RESOLD AS THERE IS NOT A SUBSTITUTE PART. GM USED A SUPPLIER CALLED GUIDE CORPORATION, WHICH HAS WENT OUT OF BUSINESS. I BELIEVE GM SHOULD RECOVER THEIR TOOLS AND MOVE THEM TO ANOTHER SUPPLIER IN ORDER TO RESUME MANUFACTURING OF THIS KEY SAFETY COMPONENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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