Cadillac SRX Complaints (2005)

122 consumer complaints on file.

#10648316October 17, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 CADILLAC SRX. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE DECELERATED TO 30 MPH AND STALLED WITHOUT WARNING. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE DEALER MADE SEVERAL UNKNOWN REPAIRS TO THE VEHICLE, BUT THE FAILURE PERSISTED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM). THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641014October 6, 2014
ELECTRICAL SYSTEM
SUBMISSION FROM CONSTITUENT RE 2005 MODEL YEAR CADILLAC SRX GM RECALL #14172. *SMD THE DEALER INFORMED THE CONSUMER, THE PARTS WERE NOT AVAILABLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641060October 3, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2005 CADILLAC SRX. WHILE DRIVING APPROXIMATELY 30 MPH AND ATTEMPTING TO STOP FOR A RED LIGHT, THE BRAKES FAILED TO ENGAGE AND CAUSED THE VEHICLE TO DRIVE INTO A BUSY INTERSECTION. AFTER THE INCIDENT, THE ABS SENSOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN STATED THAT THE ABS WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 91,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639770September 29, 2014
STEERING, ENGINE
TL* THE CONTACT OWNS A 2005 CADILLAC SRX. WHILE DRIVING 60 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE STALLED AND DID NOT RESTART. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638474September 23, 2014
STEERING
THE DEALERSHIP IN MY CITY RAN OUT OF PARTS TO REPAIR MY VEHICLE THEY WERE SENT ONLY A FEW SO WE ALL ON A WAITING LIST FOR ?????? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638273September 22, 2014
UNKNOWN OR OTHER
UNBELIEVABLE. YOU GIVE SPACE FOR 2,551 CHARACTERS BEYOND YOUR LIMIT BEFORE I HIT A PROBLEM. I HAVE COPIED MY COMPLAINT AND SENT IT TO GM DIRECTLY INSTEAD OF POSTING IT HERE. DO NOT BOTHER ME. I TRUST GM TO HANDLE IT. MY COMPLAINT IS IN GM'S BEST INTEREST ANYWAY. GOOD NIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628725August 27, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 CADILLAC SRX. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER 14V394000 (ELECTRICAL) BUT WAS INFORMED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618784August 4, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, SUSPENSION
THRU OUT THE OWNERSHIP OF THIS VEHICLE, IT HAS HAD MULTIPLE SIGNAL AND HEADLIGHT PROBLEMS, IGNITION, AND NOW THE SUSPENSION SYSTEM DEFECTIVE. (QUOTED BY GM DEALERSHIP, COST WILL BE $5,000.00 PLUS). WHAT DOES IT TAKE, AN ACCIDENT KILLING SOMEONE FOR GM TO REPAIR/REPLACE, WHATEVER IT TAKES, ON THIS VEHICLE? PLEASE, I URGE GM TO CONSIDER STEPPING UP TO THE PLATE AND TAKING CARE OF THIS VERY SERIOUS PROBLEM. WE HAVE OWNED 5 NEW CADILLACS WITH NO PROBLEMS, UNTIL NOW. WE LOVE THIS CAR BUT ARE VERY HESITANT TO TAKE THIS VEHICLE LONG DISTANCES. PLEASE, PLEASE TAKE CARE OF THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607999July 3, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2005 CADILLAC SRX. WHILE DRIVING 35 MPH, THE VEHICLE FAILED TO STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE MANAGED TO COME TO A STOP WHEN THE CONTACT APPLIED THE EMERGENCY BRAKE. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE AND THE BRAKES PERFORMED NORMALLY. THE FAILURE OCCURRED ON THREE DIFFERENT OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 73,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607092June 30, 2014
ENGINE
I WAS DRIVING ON I20 IN GEORGIA. MY CHECK ENGINE LIGHT CAME ON AND BEFORE I COULD GET OFF INTERSTATE CAR STARTED MAKING HORRIBLE NOISE. GOT OFF AND TURNED OFF ENGINE. WHEN I TRIED TO RESTART IT, IT WOULD JUST MAKE A GRINDING NOISE. SOMEONE CHECKED THE OIL FOR ME AND IT WAS BONE DRY. COMPUTER STATED 61% OIL LIFE LEFT AND NEVER GAVE ME A "OIL CHANGE" NOTICE. NOW THE ENGINE IS SHOT AND NEEDS REPLACING. I WAS GOING 70 MPH AT THE TIME AND CAR WENT DOWN TO ABOUT 30 MPH WITHIN SECONDS. THIS COULD HAVE CAUSED A HORRIBLE ACCIDENT! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598962June 17, 2014
ENGINE
TIMING CHAIN BROKE CAUSING THE VEHICLE TO FAIL IN THE MIDDLE OF TRAFFIC. GM HAS NO RECALLS ON TIMING CHAINS ON THIS MODEL BUT HAS THE SAME ISSUE/RECALL FOR OTHER MODELS OF CADILLACS. THEY WANT CUSTOMERS TO PAY FULL RETAIL PRICE TO REPAIR THE BAD DESIGN ISSUE THAT THEY KNOW ABOUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592407May 19, 2014
ENGINE
TL * THE CONTACT OWNS A 2005 CADILLAC SRX. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT NOTHING COULD BE DONE. THE FAILURE MILEAGE WAS 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586387May 3, 2014
STRUCTURE:BODY
RIGHT AND LEFT TURN SINGLES HAVE GONE OUT 6 TO 7 TIMES SINCE I HAVE OWNED THE CAR. WHEN THEY ARE REPLACED THEY ONLY LAST A FEW WEEKS. MY DEALERS SATES THAT THE PLUGS NEED REPLACED. I HAVE HEARD THAT THIS AFFECTS 2004 THROUGH 20009. WITH LARGE NUMBER I THINK IT SHOULD BE RECALLED. 30% OF ALL ACCIDENTS ARE CAUSED BY NOT USING OR FAULTY TURN SINGLES. THE DEALER CHARGES $200.00 TO REPLACE THE BULBS PER SIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585950May 1, 2014
ENGINE
TL* THE CONTACT OWNS A 2005 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STABILITY WARNING LIGHT ILLUMINATED AND THE VEHICLE DECELERATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561744January 28, 2014
STEERING
I BOUGHT MY 2005 CADILLAC SRX AT 43,000 MILES JUNE 25,2012 NOW IT'S JANUARY 23,2014 AND THE POWER STEERING GOES OUT AT 72,000 MILES. THERE WAS A HUGE LEAK STEERING WAS VERY TIGHT AND STABILITY WAS IN USE. MY FATHER SAID IT LOOKS LIKE THE PUMP WAS REPLACED ONCE THAT'S RIDICULOUS WITH THE LOW MILES MY CAR HAS. I THINK CADILLAC REALLY NEEDS TO FIX THE PROBLEM THEY HAVE RECALLS ON THE 2004'S THEY NEED TO FIX THE 2005'S TOO! IT'S A BURDEN RIGHT NOW I'M PAYING FOR A CAR THAT'S SITS IN THE GARAGE NOW! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544113September 17, 2013
STEERING
I OWN A 2005 CADILLAC SRX AWD V8. THERE WAS A POWER STEERING LEAK THAT OCCURRED APPROXIMATELY 9/2010 (DATE COULD BE OFF, BUT GM HAS THE OFFICIAL DATES/MILEAGE). THIS WAS SERVICED BY THE DEALER AND THEY REPLACED THE POWER STEERING RETURN LINE STATING THAT THIS IS A REGULAR OCCURRENCE IN THIS STYLE CADILLAC. I FILED A COMPLAINT WITH GM AT THE TIME BECAUSE I HAD TO RENT A CAR FOR 3 WEEKS AS THE PART WAS OUT OF STOCK AND IN PRODUCTION. GM AGREED TO PAY FOR MY RENTAL CAR. APPROXIMATELY 4/2013 THE SAME LEAK STARTED UNDER MY POWER STEERING RETURN LINE. I BROUGHT IT TO THE DEALER WHERE I WAS AGAIN TOLD THAT IT IS COMMON FOR THIS PART TO DEFAULT AND THAT THEY WOULD NEED TO REPLACE THE ENTIRE POWER STEERING RACK AS WELL AS THE POWER STEERING RETURN LINE AGAIN. THEY QUOTED ME APPROXIMATELY $2000. I AGAIN FILED A COMPLAINT WITH GM AND THEY SAID THOUGH IT IS A COMMON PROBLEM THEY WERE NOT WILLING TO PAY ANY COST FOR REPAIR. I HAVE A MUTUAL FRIEND WHO OWNS THE SAME STYLE CADILLAC SRX AS I DO AND THE SAME PROBLEM JUST HAPPENED TO HIM. HE WAS ADVISED BY THE DEALER THAT HE WOULD NEED TO REPLACE THE POWER STEERING RACK AND RETURN LINE FOR A COST OF APPROXIMATELY $2000. I BELIEVE THERE IS A HUGE RISK IN ALLOWING THESE VEHICLES TO REMAIN ON THE ROAD IF THEY HAVE PS PROBLEMS. MY VEHICLE EVEN AFTER HAVING THE LINE FIXED IS AGAIN SPEWING POWER STEERING FLUID ALL OF MY ENGINE PARTS AND DRIPS ONTO MY AXLE. IF I AM STOPPED WITH MY CAR ON, YOU CAN SEE SMOKE RISING AND THERE IS A BURNING SMELL COMING FROM THE AFFECTED AREA. PLEASE HELP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512619May 18, 2013
ENGINE
I TOOK MY CAR IN FOR SERVICE BECAUSE THE ENGINE LIGHT CAME ON, AFTER THE DEALER PERFORMED ITS CHECKS, IT STATED IT WAS A PURGE VALVE, WHICH THEY SUPPOSEDLY FIXED, HOWEVER A WEEK LATER THE ENGINE BROKEN DOWN. I HAD THE CAR TOWED BACK TO THE DEALER ONLY TO FIND OUT, IT WAS TIMING CHAIN THAT TOTALLY FAILED CAUSING MORE THAN 8000.00 IN REPAIRS WHEN THE ENGINE ONLY HAD 65,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511609May 13, 2013
SERVICE BRAKES
WHILE DRIVING I PUSHED ON THE BRAKES AND THE PEDDLE WENT TO THE FLOOR. I GOT IT TO THE REPAIR SHOP AND WAS TOLD THAT THE BRAKE LINE WAS RUSTED OUT. I HAD IT REPLACED. IT HAS HAPPENED TO 3 DIFFERENT BRAKE LINES. THE LATEST WAS JUST LAST WEEK, GOING UP MY DAUGHTERS DRIVEWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509409April 24, 2013
ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2005 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ELECTRONIC STABILITY CONTROL LIGHT ILLUMINATED AND THEN ENGAGED INDEPENDENTLY, WHICH APPLIED THE REAR BRAKES. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502968March 14, 2013
SERVICE BRAKES, HYDRAULIC:POWER ASSIST, SERVICE BRAKES, HYDRAULIC
2005 CADILLAC SRX. CONSUMER WRITES IN REGARDS TO VEHICLE JERKING,BUCKING AND STALLING WHILE DRIVING. *SMD THE CONSUMER STATED HE DISCOVERED THE PROBLEM WAS WITH THE BRAKES. APPARENTLY, THE VEHICLE HAS FIVE DIFFERENT SYSTEMS THAT CAN WORK THE BRAKES AUTOMATICALLY, AND IT SEEMED ONE OF THEM WAS WORKING HARDER THAN NORMAL. THE CONSUMER STATED HE WAS ALWAYS TAUGHT TO PRESS ON THE BRAKE PEDAL THREE OR FOUR TIMES WHEN MAKING A FULL STOP, SO THE BRAKES WOULD NOT HEAT UP OR WEAR OUT PREMATURELY. HOWEVER, HE BELIEVED THE VEHICLE WAS INTERPRETING HIS WAY AS A PANIC STOP. WHEN HE APPLIED THE BRAKE ONLY ONCE, WITHOUT LETTING OFF THE BRAKE ALL THE WAY TO A FULL STOP, THERE WAS NO BUCKING. THE CONSUMER BELIEVED THE PANIC BRAKE ASSIST SYSTEM , WAS ONLY ONE OF THE FIVE BRAKE ASSIST SYSTEMS THAT HE BELIEVED COULD STOP THE VEHICLE IMMEDIATELY, AS IT DID THE PREVIOUS WEEK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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