Cadillac Escalade Complaints (2009)

79 consumer complaints on file.

#11696026October 28, 2025
ENGINE, ELECTRICAL SYSTEM
The contact owns a 2009 Cadillac Escalade. The contact stated that while starting the vehicle, the battery was drained. The contact called AAA, who had installed the battery incorrectly. The battery was replaced. While driving at undisclosed speeds, the vehicle started to shake. The vehicle lost motive power with several unknown warning lights illuminated. The vehicle was taken to the local dealer, who determined that the system needed to be reset, and the vehicle was working as designed. The failure persisted. The vehicle was taken to an independent mechanic who determined that the cylinder head was cracked, and the air compressor needed to be replaced. The manufacturer was not contacted. The failure mileage was approximately 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651505March 29, 2025
ENGINE, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
COMPLETE Submitted on: Thu Jan 06 2022 Claim number: [XXX] Residential zip code: [XXX] Residential state: MO ITEM 1 Brand & model: Safeco claims Age of item: 55.00 Original price: 185055014 Description: Jennifer Steele Condition: below average Note: ITEM 2 Brand & model: Identity theft investigation Age of item: 43.50 Original price: 63051 Description: Cyber scout Condition: above average Note: ITEM 3 Brand & model: 4023 fawn hollow drive Age of item: 30.50 Original price: 46414319 Description: Sabrina Köhler Condition: average Note: ITEM 4 Brand & model: 5571 Cheryl’s Age of item: 20.92 Original price: 137783 Description: GMC pick u Condition: new Note: ITEM 5 Brand & model: House spawn towel Age of item: 63.00 Original price: 631271888 Description: CN 2402/Moep 12/08 Condition: new Note: ITEM 6 Brand & model: Chesterfield airport road Age of item: 37.00 Original price: 3148492888 Description: National security committee Condition: new Note: [XXX] Age NCY in C K R IN HARLEY DAVISON GRAND IS RD SA IN TL O U I SMO ITEM 7 Brand & model: GMC Denali truck Age of item: 13.00 Original price: 327161312 Description: 1500serria Condition: below average Note: New tires replaced many upgrades
Crash:
No
Fire:
No
Injuries:
0
Deaths:
10
#11638601January 26, 2025
ENGINE
Lifter failure resulting in a bent pushrod, camshaft, and piston damage. The engine was very dirty like the oil changes were neglected. I always changed the oil in 5,000 mile increments or less depending on driving conditions. The owners manual and oil filler specifies Mobil 1 5W30 oil. When I was working I always had the shop next door change the oil with Mobil 1. After I retired in 2019, I had the nearby GM dealer change the oil. I was unaware that they were substituting DEXOS oil which is not what the owners manual or fill cap specifies for this vehicle. This resulted in premature engine failure. With DEXOS you could be getting oil that is inferior to Mobil 1 full synthetic. See [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605346July 30, 2024
ENGINE, SUSPENSION, POWER TRAIN
After driving car all day off and on, it suddenly went into limp mode. Multiple misfires. Service traction t control and service stabilitrak warnings. Engine light flashing. Car had oil. Replaced oil pressure sensor. Replaced spark plugs. Wires. And coils. Will not clear misfire and won’t go out of limp mode. $7500 fix. This is ridiculous. I have heard of 15 others with the same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589117May 16, 2024
ELECTRICAL SYSTEM, ENGINE, SEATS
Low oil pressure causing engine failure, suspension issues constantly, limp mode won’t go off
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588089May 10, 2024
TIRES:MARKINGS
The contact owns a 2009 Cadillac Escalade EXT equipped with Michelin Tires, Tire Line: Energy Saver A/S, Tire Size: P265/65/R18, DOT Number: M3KA. The contact stated the tires contain a tire identification number (TIN) that is missing the 4-digit week and year code mark. As such, these tires fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 574, "Tire Identification & Recordkeeping." Missing TIN information can make it difficult for tire owners to determine the age of the tires and/or identify the tire in the event of a recall, increasing the risk of driving with unsafe tires which could result in a crash. The dealer and the manufacturer were not notified the missing TIN information. The tires were not replaced purchased at the dealer on April 12, 2019. The tires were replacement tires. The tire failure mileage was 0. The vehicle failure mileage was approximately 93,345. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523952May 26, 2023
AIR BAGS
Observed information on dashboard stating service Air Bag...it was told that my car has a Takarta brand air bag ..is there a recall for this airbag ? If so can I be sent a notification..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520734May 6, 2023
AIR BAGS, UNKNOWN OR OTHER, LANE DEPARTURE: BLIND SPOT DETECTION
N/A
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456671March 14, 2022
ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR
The contact owns a 2009 Cadillac Escalade. The contact stated while driving 35 MPH, the vehicle was shuddering with an abnormal sound coming from the engine. The check engine warning light was illuminated. The contact pulled over and turned off and restarted the vehicle. The vehicle was then taken to an independent mechanic to be diagnosed. The contact was notified of an engine misfire due to a faulty camshaft sensor. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 117,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453580February 23, 2022
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
For approx. the past 6 months, the radio has been cutting out several times during my daily commute. On occasion, a message would appear saying Stabilitrack is off. Saturday, it cut out and stayed off for more than 30 minutes and did it several more times. Everytime the radio cuts out, the door locks started locking and unlocking on their own, the air conditioning, cooled front seats, and defrost turns on and the seats the airbag off light came on, and a warning message saying service stability system came on, plus the engine was revving without power and I was worried I was going to lose all electrical and control, so I pulled off the We have ran several diagnostic but found no error code messages and nothing wrong with the vehicle. When I was talking to them, the system was acting normally. I have taken the car to the dealership and my local family mechanic shop. We have paid extensively to change the grounding wire, battery, cables, fuses and other grounding components to resolve this issue. It is very dangerous and has caused my family to jerk and sometimes be hit in the process. It has died on the highway and creates an extreme possibility for accident to others, if this continues to occur. I typically would not reach out in this manner and I would just replace the vehicle, but through further research, others have also had this problem, reported it on the Cadillac forum and we have not been added to the previous electrical recall or gotten resolutions. This is my last resort before this becomes a fatality for some owner.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11400034March 9, 2021
AIR BAGS
TL* THE CONTACT OWNED A 2009 CADILLAC ESCALADE. THE CONTACT STATED WHILE DRIVING 45 MPH, THE PASSENGER SIDE AIR BAG DEPLOYED WITHOUT IMPACT WHICH RESULTED IN THE CONTACT LOSING CONTROL OF THE VEHICLE AND CRASHED INTO A POLE. NO FURTHER DETAILS WERE AVAILABLE IN REGAURDS TO THE CRASH. THE CONTACTS WIFE WHO WAS SEATED IN THE FRONT PASSENGER SIDE SUSTAINED WHIPLASH AND DID NOT SEEK MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO (WHITMORE'S WRECKER SERVICES INC 600 W GREENWOOD AVE, WAUKEGAN, IL 60087 (847) 623-7080). UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 21V052000 (AIR BAGS) HOWEVER THE VIN WAS NOT INCLUDED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11398891March 3, 2021
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V052000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ARROWHEAD CADILLAC (8310 W BELL RD, GLENDALE, AZ 85308, (623) 455-6910) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND REQUESTED THAT THE VEHICLE NOT BE DRIVEN UNTIL REPAIRED. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386343January 4, 2021
ELECTRICAL SYSTEM
I WENT TO REPLACE /REPAIR MY VEHICLE AND THERE WAS A 5 MONTH BACK ORDER FOR A HYBRID BATTERY FROM CHINA. IF I HAVE TO WAIT THAT LONG FOR GM TO PRODUCE PARTS THEY SHOULD RECALL THE VEHICLE. I TRIED TO USE AN AFTERMARKET PROGRAM AND I'M STILL HAVING ISSUES WITH MY TRUCK. HYBRID IS IMPORTANT FOR THE CAR AS THE VEHICLE GOES INTO LIMP MODE WITH LIMITED POWER OR NO THROTTLE RESPONSE AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376137November 24, 2020
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED TAYLOR MOTORS, INC. (2525 CHURN CREEK RD, REDDING, CA 96002; (530) 410-6816) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354303September 10, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WHILE DRIVING THE BLIND SPOT INDICATOR FAILS INTERMITTENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327229June 4, 2020
AIR BAGS, STRUCTURE:BODY
I HAVE THREE SEPARATE SITUATIONS WITH MY 2009 CADILLAC ESCALADE PLATINUM. THE UPPER DASH CLOSER TO THE WINDOW IS CRACKED ON BOTH THE DRIVER AND PASSENGER SIDE. ALSO THE CADILLAC ESCALADE WOODGRAIN SIGN LOCATED ON THE PASSENGER SIDE DASHBOARD IS CRACKED AS WELL. IS THIS A DEFECT? MY VEHICLE IS TYPICALLY STORED IN THE GARAGE BUT YET AND STILL MY DASHBOARD IS CRACKED. LASTLY, I RECEIVED A LETTER FROM CADILLAC REGARDING THE RECALL/REPLACEMENT AIRBAGS BACK IN 2015. I CALLED LINDSAY CADILLAC OF ALEXANDRIA TO SCHEDULE A REPLACEMENT; HOWEVER, THEIR RESPONSE IS THERE NO AIRBAGS AVAILABLE. ANY ASSISTANCE WOULD BE GREATLY APPRECIATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307946February 8, 2020
ENGINE, STEERING
THE TRUCK WAS STATIONARY AND OIL AND POWER STERING FLUIDS WAS ON MY CARPORT. I HAVE CHECKED FOR PROBLEMS ON THE INTERNET AND MORE THAN A FEW IS HAVING THE SAME PROBLEMS WITH THE SAME SUV.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288678December 12, 2019
FUEL/PROPULSION SYSTEM
MY HYBRID ESCALADE HAS NO EXTRA POWER IN REQUESTING THAT AFTER PRESS DOWN THE GAS PEDAL TO GET MORE NECESSARY POWER TO ENTRY IN HIGHWAY THE CAR SHOWS SOMETHING IS HOLDING THE CAR. I DO NOT IF NORMAL OR NOT. THAT HAPPENS ALL THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288688December 12, 2019
UNKNOWN OR OTHER
IN MY CADY ESCALADE THE TOP COVER OF THE DASHBOARD IS BREAKING AND CUT PHYSICALLY THE DASHBOARD AND POPPING UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288693December 12, 2019
STRUCTURE:BODY
THE TOP CLEAR COAT OF THE PAINT IN THE MIDDLE COLUMNS, BETWEEN THE DOORS, BOTH SIDES, IS PEELING OR GOING OUT. THE CADILLAC DEALER (BROGAN CADILLAC) IN TOTOWA, NJ TOLD ME THAT IS NORMAL, I AM THINKING THEY ARE WRONG, BUT MAYBE I'M WRONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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