Cadillac Escalade Service Bulletins

5,584 manufacturer communications on file.

• October 26, 2015•Document ID: 10126417

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  GCUS-9-1091

  Date Added:

  December 22, 2017

  Manufacturer:

  CADILLAC

  Summary

  15038 - Dealer Message Only - Not a Field Action. Select 2015 model year vehicles will receive a software download via OnStar® to update the software for the Electronic Climate Control (ECC) system. This over-the-air update is being piloted on a few hundred customer vehicles in the mid-October thru mid-December timeframe. Pending the successful completion of the pilot, rollout to the general vehicle population will begin in January 2016.

  Associated Products (12)

  2015 Buick Encore2015 Cadillac CTS2015 Cadillac Escalade2015 Cadillac XTS2015 Chevrolet Colorado2015 Chevrolet Corvette2015 Chevrolet Silverado2015 Chevrolet Suburban2015 Chevrolet Tahoe2015 GMC Canyon2015 GMC Sierra2015 GMC Yukon
  Associated Documents

  • DownloadMC-10126417-0001.pdf↗
• October 26, 2015•Document ID: 10126393

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  08-08-44-029F

  Date Added:

  December 22, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This warranty administration bulletin provides policy information on an updated warranty and policy exchange program for electronic products through GM authorized Electronic Service Centers (ESCs) (U.S. and Canada).

  Associated Products (355)

  2016 Buick Cascada2016 Buick Enclave2016 Buick Encore2016 Buick Envision2016 Buick LaCrosse2016 Buick Regal2016 Buick Verano2016 Cadillac ATS2016 Cadillac CT62016 Cadillac CTS2016 Cadillac ELR2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Cadillac SRX2016 Cadillac XTS2016 Chevrolet 35002016 Chevrolet Camaro2016 Chevrolet Caprice2016 Chevrolet City Express2016 Chevrolet Colorado+ 335 more
  Associated Documents

  • DownloadMC-10126393-0001.pdf↗
• October 26, 2015•Document ID: 10114926

  Service Bulletin/Repair Instructions
  FUEL SYSTEM, OTHER:FUEL INJECTION SYSTEM; ENGINE; EQUIPMENT:MECHANICAL

  Mfr Comm. #:

  PIP5179B

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that have extended or long crank time during cold ambient air temperatures. Direct Injection systems run at higher pressures, and the mechanical pump on the engine must build up the required pressure before the first injection event occurs. Direct Injection engines may have slightly longer cold crank times than that of port fuel engines.

  Associated Products (27)

  2016 Cadillac CTS2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Chevrolet Camaro2016 Chevrolet Corvette2016 Chevrolet Silverado2016 Chevrolet Suburban2016 Chevrolet Tahoe2016 GMC Sierra2016 GMC Yukon2016 GMC Yukon XL2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Chevrolet Corvette2015 Chevrolet Silverado2015 Chevrolet Suburban2015 Chevrolet Tahoe2015 GMC Sierra2015 GMC Yukon2015 GMC Yukon XL+ 7 more
  Associated Documents

  • DownloadMC-10114926-0001.pdf↗
• October 26, 2015•Document ID: 10114925

  Service Bulletin/Repair Instructions
  ENGINE; EQUIPMENT ADAPTIVE/MOBILITY

  Mfr Comm. #:

  PIP5341

  Date Added:

  August 15, 2017

  Manufacturer:

  GMC

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that engine runs and idles rough. Technician will find P0171 and or P0174. Technician will need to inspect the positive crankcase ventilation tube for a vacuum leak on the left side of the engine. Replace positive crankcase ventilation air tube and cover it with conduit to protect from repeat damage.

  Associated Products (75)

  2016 Chevrolet Silverado2016 GMC Sierra2015 Chevrolet Silverado2015 GMC Sierra2014 Cadillac Escalade2014 Cadillac Escalade ESV2014 Chevrolet Silverado2014 Chevrolet Suburban2014 Chevrolet Tahoe2014 GMC Sierra2014 GMC Yukon2014 GMC Yukon XL2013 Cadillac Escalade2013 Cadillac Escalade ESV2013 Chevrolet Avalanche2013 Chevrolet Silverado2013 Chevrolet Suburban2013 Chevrolet Tahoe2013 GMC Sierra2013 GMC Yukon+ 55 more
  Associated Documents

  • DownloadMC-10114925-0001.pdf↗
• October 23, 2015•Document ID: 10126390

  Service Bulletin/Repair Instructions
  STRUCTURE:BODY:HATCHBACK/LIFTGATE

  Mfr Comm. #:

  PI1481A

  Date Added:

  December 22, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This preliminary informational bulletin adds the 2016 model year and provides technicians with repair information to correct a customer concern of rough, uneven or irregular horizontal seam on liftgate.

  Associated Products (12)

  2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Chevrolet Suburban2016 Chevrolet Tahoe2016 GMC Yukon2016 GMC Yukon XL2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Chevrolet Suburban2015 Chevrolet Tahoe2015 GMC Yukon2015 GMC Yukon XL
  Associated Documents

  • DownloadMC-10126390-0001.pdf↗
• October 23, 2015•Document ID: 10114924

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES

  Mfr Comm. #:

  PIC4696A

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician on how to unlock radios that are Delco TheftLock. Technician will use the radio to get the scrambled code. Technician will need to contact the radio unlock center to retrieve the unlock code from the scrambled code.

  Associated Products (254)

  2002 Buick LeSabre2002 Buick Park Avenue2002 Buick Regal2002 Buick Rendezvous2002 Cadillac Deville2002 Cadillac Eldorado2002 Cadillac Seville2002 Chevrolet Avalanche2002 Chevrolet Blazer2002 Chevrolet Camaro2002 Chevrolet Cavalier2002 Chevrolet Corvette2002 Chevrolet Express2002 Chevrolet Impala2002 Chevrolet Lumina2002 Chevrolet Malibu2002 Chevrolet Monte Carlo2002 Chevrolet Silverado2002 Chevrolet Suburban2002 Chevrolet Tahoe+ 234 more
  Associated Documents

  • DownloadMC-10114924-0001.pdf↗
• October 22, 2015•Document ID: 10126386

  Service Bulletin/Repair Instructions
  STRUCTURE:BODY:HOOD

  Mfr Comm. #:

  PI1286A

  Date Added:

  December 22, 2017

  Manufacturer:

  CADILLAC

  Summary

  This preliminary informational bulletin adds the 2016 model year to repair information to correct a customer concern of the hood fluttering, vibrating or displaying visible motion at highway speeds or over rough road surfaces.

  Associated Products (18)

  2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Chevrolet Silverado2016 Chevrolet Suburban2016 Chevrolet Tahoe2016 GMC Sierra2016 GMC Yukon2016 GMC Yukon XL2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Chevrolet Silverado2015 Chevrolet Suburban2015 Chevrolet Tahoe2015 GMC Sierra2015 GMC Yukon2015 GMC Yukon XL2014 Chevrolet Silverado2014 GMC Sierra
  Associated Documents

  • DownloadMC-10126386-0001.pdf↗
• October 22, 2015•Document ID: 10126385

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  PI0799A

  Date Added:

  December 22, 2017

  Manufacturer:

  CADILLAC

  Summary

  This preliminary informational bulletin adds the 2014 - 2016 model years to cleaning information to correct a customer concern of seeing a white film/residue on the IP pad and/or door trim panels.

  Associated Products (350)

  2016 Buick Cascada2016 Buick Enclave2016 Buick Encore2016 Buick Envision2016 Buick LaCrosse2016 Buick Regal2016 Buick Verano2016 Cadillac ATS2016 Cadillac CT62016 Cadillac CTS2016 Cadillac ELR2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Cadillac SRX2016 Cadillac XTS2016 Chevrolet 35002016 Chevrolet Camaro2016 Chevrolet Caprice2016 Chevrolet City Express2016 Chevrolet Colorado+ 330 more
  Associated Documents

  • DownloadMC-10126385-0001.pdf↗
• October 22, 2015•Document ID: 10126384

  Service Bulletin/Repair Instructions
  PARKING BRAKE

  Mfr Comm. #:

  PI1360D

  Date Added:

  December 22, 2017

  Manufacturer:

  GMC

  Summary

  This preliminary informational bulletin adds the 2015 Chevrolet Colorado and GMC Canyon to diagnosis and repair information to correct a customer concern of alleged no park, vehicle rolls in park or park will not hold.

  Associated Products (44)

  2015 Cadillac ATS2015 Cadillac CTS2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Chevrolet Camaro2015 Chevrolet Colorado2015 Chevrolet Express2015 Chevrolet Silverado2015 Chevrolet Suburban2015 Chevrolet Tahoe2015 GMC Canyon2015 GMC Savana2015 GMC Sierra2015 GMC Yukon2015 GMC Yukon XL2014 Cadillac ATS2014 Cadillac CTS2014 Cadillac Escalade2014 Cadillac Escalade ESV2014 Chevrolet Camaro+ 24 more
  Associated Documents

  • DownloadMC-10126384-0001.pdf↗
• October 20, 2015•Document ID: 10114914

  Service Bulletin/Repair Instructions
  FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

  Mfr Comm. #:

  PIT5473

  Date Added:

  August 15, 2017

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that have "ADAPTIVE CRUISE TEMPORARILY UNAVAILABLE" message on the DIC when attempting to activate the cruise. Technician should consider environmental factors, repair, collision, aftermarket parts, and radar alignment factors.

  Associated Products (4)

  2016 Cadillac Escalade2016 Cadillac Escalade ESV2015 Cadillac Escalade2015 Cadillac Escalade ESV
  Associated Documents

  • DownloadMC-10114914-0001.pdf↗
• October 20, 2015•Document ID: 10114913

  Service Bulletin/Repair Instructions
  STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS

  Mfr Comm. #:

  PIT3227L

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables. Technician should not replace any parts for this concern. Please communicate to the customer this condition is a normal operating characteristic of their vehicle.

  Associated Products (76)

  2016 Chevrolet Colorado2016 Chevrolet Silverado2016 GMC Canyon2016 GMC Sierra2015 Chevrolet Colorado2015 Chevrolet Silverado2015 GMC Canyon2015 GMC Sierra2014 GMC Sierra2013 Cadillac Escalade2013 Chevrolet Avalanche2013 Chevrolet Silverado2013 GMC Sierra2012 Cadillac Escalade2012 Chevrolet Avalanche2012 Chevrolet Colorado2012 Chevrolet Silverado2012 GMC Canyon2012 GMC Sierra2011 Cadillac Escalade+ 56 more
  Associated Documents

  • DownloadMC-10114913-0001.pdf↗
• October 20, 2015•Document ID: 10114912

  Service Bulletin/Repair Instructions
  EQUIPMENT:MECHANICAL; SEATS:FRONT ASSEMBLY:POWER ADJUST; ELECTRICAL SYSTEM

  Mfr Comm. #:

  PIT5279C

  Date Added:

  August 15, 2017

  Manufacturer:

  GMC

  Summary

  This Preliminary Information communication provides information to the technician for vehicles that exhibit a driver?s power memory seat and power adjustable pedals inoperative. Look for poor terminal tension at the left instrument panel fuse block connector X1 terminals 27 and 28. If poor retention is found in these terminals replace them with terminated lead part number 19301761.

  Associated Products (18)

  2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Chevrolet Silverado2016 Chevrolet Suburban2016 Chevrolet Tahoe2016 GMC Sierra2016 GMC Yukon2016 GMC Yukon XL2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Chevrolet Silverado2015 Chevrolet Suburban2015 Chevrolet Tahoe2015 GMC Sierra2015 GMC Yukon2015 GMC Yukon XL2014 Chevrolet Silverado2014 GMC Sierra
  Associated Documents

  • DownloadMC-10114912-0001.pdf↗
• October 19, 2015•Document ID: 10114907

  Service Bulletin/Repair Instructions
  EQUIPMENT ADAPTIVE/MOBILITY; VISIBILITY; STRUCTURE:BODY:DOOR

  Mfr Comm. #:

  PIT5083A

  Date Added:

  August 15, 2017

  Manufacturer:

  GMC

  Summary

  This Preliminary Information communication provides information to the technician about vehicles with the inside door panel material appearing to be pulling back from the door panel backing. Technician will check the windows for aftermarket window tint. Since this failure is not the result of a manufacturer defect, it would not be considered for coverage under a General Motors Warranty.

  Associated Products (63)

  2014 Cadillac Escalade2014 Chevrolet Silverado2014 Chevrolet Suburban2014 Chevrolet Tahoe2014 GMC Sierra2014 GMC Yukon2014 GMC Yukon XL2013 Cadillac Escalade2013 Chevrolet Avalanche2013 Chevrolet Silverado2013 Chevrolet Suburban2013 Chevrolet Tahoe2013 GMC Sierra2013 GMC Yukon2013 GMC Yukon XL2012 Cadillac Escalade2012 Chevrolet Avalanche2012 Chevrolet Silverado2012 Chevrolet Suburban2012 Chevrolet Tahoe+ 43 more
  Associated Documents

  • DownloadMC-10114907-0001.pdf↗
• October 16, 2015•Document ID: 10114903

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  PIC5953B

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.

  Associated Products (703)

  2016 Buick Cascada2016 Buick Enclave2016 Buick Encore2016 Buick Envision2016 Buick LaCrosse2016 Buick Regal2016 Buick Verano2016 Cadillac ATS2016 Cadillac CT62016 Cadillac CTS2016 Cadillac ELR2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Cadillac SRX2016 Cadillac XTS2016 Chevrolet Camaro2016 Chevrolet Caprice2016 Chevrolet City Express2016 Chevrolet Colorado2016 Chevrolet Corvette+ 683 more
  Associated Documents

  • DownloadMC-10114903-0001.pdf↗
• October 16, 2015•Document ID: 10114902

  Service Bulletin/Repair Instructions
  VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

  Mfr Comm. #:

  PIT5392A

  Date Added:

  August 15, 2017

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that have a detent / click with a feel of increased resistance when the accelerator pedal is about ¾ of the way. The new accelerator pedal design has a built-in detent position near the last 1/4 of pedal travel. Dealer should communicate to the customer this is a normal operating characteristic of the vehicle and no repair attempts should be performed.

  Associated Products (12)

  2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Chevrolet Silverado2016 GMC Sierra2016 GMC Yukon2016 GMC Yukon XL2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Chevrolet Silverado2015 GMC Sierra2015 GMC Yukon2015 GMC Yukon XL
  Associated Documents

  • DownloadMC-10114902-0001.pdf↗
• October 16, 2015•Document ID: 10114900

  Service Bulletin/Repair Instructions
  TIRES:SIDEWALL

  Mfr Comm. #:

  PIT4261D

  Date Added:

  August 15, 2017

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.

  Associated Products (84)

  2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Chevrolet Silverado2016 Chevrolet Suburban2016 Chevrolet Tahoe2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Chevrolet Silverado2015 Chevrolet Suburban2015 Chevrolet Tahoe2015 GMC Sierra2015 GMC Yukon2015 GMC Yukon XL2014 Cadillac Escalade2014 Cadillac Escalade ESV2014 Chevrolet Silverado2014 Chevrolet Suburban2014 Chevrolet Tahoe2014 GMC Sierra2014 GMC Yukon+ 64 more
  Associated Documents

  • DownloadMC-10114900-0001.pdf↗
• October 14, 2015•Document ID: 10126375

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM:12V/24V/48V BATTERY

  Mfr Comm. #:

  15-NA-030

  Date Added:

  December 22, 2017

  Manufacturer:

  GMC

  Summary

  This informational bulletin provides information to dealership personnel on the use of non-GM approved battery chargers and booster packs.

  Associated Products (355)

  2016 Buick Cascada2016 Buick Enclave2016 Buick Encore2016 Buick Envision2016 Buick LaCrosse2016 Buick Regal2016 Buick Verano2016 Cadillac ATS2016 Cadillac CT62016 Cadillac CTS2016 Cadillac ELR2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Cadillac SRX2016 Cadillac XTS2016 Chevrolet 35002016 Chevrolet Camaro2016 Chevrolet Caprice2016 Chevrolet City Express2016 Chevrolet Colorado+ 335 more
  Associated Documents

  • DownloadMC-10126375-0001.pdf↗
• October 14, 2015•Document ID: 10114898

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  PIP5200H

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication advises the technician that the 8L90 8 Speed Automatic Transmission is on exchange through General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.

  Associated Products (5)

  2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Chevrolet Corvette2015 Chevrolet Silverado2015 GMC Sierra
  Associated Documents

  • DownloadMC-10114898-0001.pdf↗
• October 14, 2015•Document ID: 10114895

  Service Bulletin/Repair Instructions
  STEERING

  Mfr Comm. #:

  PIT5452

  Date Added:

  August 15, 2017

  Manufacturer:

  GMC

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that may have a pop, click, tick, snap, or itch type noise in the steering column when turning left or right during low speeds or parking maneuvers. Technician will need to replace the column upper bearing inner race, spring, and seat.

  Associated Products (6)

  2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Chevrolet Suburban2015 Chevrolet Tahoe2015 GMC Yukon2015 GMC Yukon XL
  Associated Documents

  • DownloadMC-10114895-0001.pdf↗
• October 14, 2015•Document ID: 10114894

  Service Bulletin/Repair Instructions
  STRUCTURE:FRAME AND MEMBERS; SUSPENSION

  Mfr Comm. #:

  PIP5338

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.

  Associated Products (721)

  2016 Buick Cascada2016 Buick Enclave2016 Buick Encore2016 Buick Envision2016 Buick LaCrosse2016 Buick Regal2016 Buick Verano2016 Cadillac ATS2016 Cadillac CT62016 Cadillac CTS2016 Cadillac ELR2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Cadillac SRX2016 Cadillac XTS2016 Chevrolet Camaro2016 Chevrolet Caprice2016 Chevrolet City Express2016 Chevrolet Colorado2016 Chevrolet Corvette+ 701 more
  Associated Documents

  • DownloadMC-10114894-0001.pdf↗