Buick Rainier Complaints

391 consumer complaints on file.

#10597497June 10, 2014
SEATS, ELECTRICAL SYSTEM
THE HEATED SEAT GOT HOT AND WAS UNABLE TO TURN OFF. THE LEATHER SEAT BURNT THROUGH FROM THE HEATING UNIT OR WIRE TO THE HEATING ELEMENT. THE DEALERSHIP SAID IT IS NOT THEIR PROBLEM SO IT IS NOT FIXED. THERE IS NO LONGER POWER TO THE SEAT. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10596064June 4, 2014
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2006 BUICK RAINIER. THE CONTACT STATED THAT THE EXTERIOR DRIVER LATCH BECAME LOOSE AND THE DRIVER'S SIDE DOOR LATCH WOULD NOT OPEN. THE CONTACT TOOK HER VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING AND THE STATED THE DOOR LATCH WOULD NEED TO BE REPLACED AND REPAINTED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED TWO ADDITIONAL TIMES. WHENEVER THE FAILURE OCCURRED THE DEALER REPAIRED THE DOOR LATCH HOWEVER, THE FAILURE CONTINUED TO OCCUR. THE IDENTICAL FAILURE OCCURRED WITH THE REAR PASSENGER SIDE EXTERIOR LATCH. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 15,000. UPDATED 9/*CN/ UPDATED 09/10/2014*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593156May 21, 2014
AIR BAGS
BOTH REAR AIR BAGS ARE STARTING TO LEAK CAUSING BACK OF CAR TO SIT LOW. WHEN THE CAR IS STARTED IT WILL AIR BACK UP BUT WILL GO BACK DOWN AS SOON AS THE CAR IS PARKED. THE CAR HAS NOT BEEN IN ANY ACCIDENTS TO CAUSE THE DEFECT. I HAVE SEARCHED THE INTERNET TO FIND THAT THIS IS A COMMON PROBLEM FOUND IN THIS MAKE AND MODEL. I AM WANTING TO KNOW IF THIS HAS BEEN CLASSIFIED AS A SAFETY RECALL OR A DEFECT THROUGH THE MANUFACTURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593188May 21, 2014
ELECTRICAL SYSTEM
SPEEDOMETER DID NOT REGISTER CORRECT SPEED, AT TIMES WOULD READ GOING OVER 100MPH WHEN GOING 40MPH. WHEN CAR STOPPED WOULD REGISTER STILL A SPEED SUCH AS 30MPH. WOULD BE OUT FOR A FEW DAYS AND THEN START WORKING AGAIN. CONTINUED TO KEEP THIS PATTERN FOR FEW YEARS. DEALER WANTED TO REPLACE WITH REBUILT INSTRUMENT PANEL FOR APPROXIMATELY $500. NO LONGER HAVE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593183May 21, 2014
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
FUEL GAUGE/SENSOR NOT WORKING. WHEN FIRST STARTED TO GO OUT WOULD READ A QUARTER OF A TANK AFTER FILLING UP TANK. AFTER ABOUT 6 MONTHS IT NO LONGER REGISTERED ANY FUEL, AFTER FILLING TANK IT WOULD REMAIN AT EMPTY AND SENSOR WOULD TRIGGER BEEPING WARNING EVERYTIME CAR WAS TURNED ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583370April 17, 2014
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
SPEEDOMETER AND TACHOMETER STEP MOTORS MALFUNCTION AND DO NOT GO BACK DOWN UPON DECELERATION. MY SPEEDO WILL SHOW I'M DOING 40 MPH WHILE STOPPED AND SOMETIMES PEG OUT WHILE DRIVING IN THE NEIGHBORHOOD. THIS CREATES AN UNSAFE SITUATION WITH SPEED MANAGEMENT IN ALL TYPES OF DRIVING CONDITIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579459April 13, 2014
ELECTRICAL SYSTEM:IGNITION
DRIVING BACK TO FINDLAY OHIO FROM LIMA OHIO ON INTERSTATE 75 AND THE CAR JUST STOPPED, NOTHING WORKED - NO LIGHTS, NOTHING. IGNITION REPLACED AT A COST OF $300.00. WANTING TO KNOW IF THIS MODEL SHOULD ALSO BE INCLUDED IN THE GM RECALL? *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578816April 10, 2014
ELECTRICAL SYSTEM
VEHICLE SPEEDOMETER PERFORMS ERRATICALLY OR NOT AT ALL. SOMETIMES SHOWS 80 MPH WHILE VEHICLE IS PARKED AND OFF, SOMETIMES SHOWS NOTHING WHEN VEHICLE IS MOVING. COMMON, LONG-STANDING AND WELL-KNOW PROBLEM AMONG THESE VEHICLES. REPORTED TO GM, WHO HAS DECLINED TO TAKE ANY ACTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578139April 7, 2014
SERVICE BRAKES, SUSPENSION, AIR BAGS
AIR BAG SUSPENSION WILL NOT STAY AIR UP. CONSTANTLY HAVE TO WORK ON THE ABS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577221April 3, 2014
ELECTRICAL SYSTEM, ENGINE, STEERING
PULLING OUT OF PARKING LOT OF A MEDICAL CENTER OFF OF RT. # 486 IN LECANTO, FLORIDA...ONTO A SIDE STREET. CAR TOTALLY DIED. I COULD NOT MOVE IT. I COULD NOT STEER. I COULD NOT START THE CAR BACK UP. I HAD TO CALL FOR TOWING. REPAIR FACILITY SAID IT WAS THE IGNITION SWITCH. THE SAME THING HAPPENED A FEW MONTHS EARLIER IN LECANTO, FLORIDA IN A CARWASH...COULD NOT MOVE FORWARD OR BACKWARD. CALLED FOR A TOW. THE REPAIR FACILITY SAID IT WAS A LINK ASSEMBLY. I AM VERY AFRAID THIS CAR WILL STOP IN THE MIDDLE OF A BUSY ROAD AND HAVE A VEHICLE CRASH INTO THE BACK OF ME. I CAN NOT FIND IT ON A RECALL LIST, BUT I SEE GM HAS RECALLED VEHICLES FOR FAULTY IGNITION SWITCHES WHICH HAVE CAUSED FATALITIES. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576335April 1, 2014
ELECTRICAL SYSTEM
THE CURRENT INVESTIGATION INTO FAULTY IGNITION SWITCHES IS MUCH BROADER THAN CURRENTLY BEING INVESTIGATED.. IN 2004 I PURCHASE THE BUICK RAINIER ABOVE. ON INITIAL TEST DRIVE WITH SALESMAN THE VEHICLE SHUT OFF AT 35 MPH. AFTER REVIEW BY THE MECHANIC IT WAS ATTRIBUTED TO A COMPUTER ISSUE. I PURCHASED THE VEHICLE AFTER RETESTING. DURING THE NEXT 4 YEARS THIS HAPPENED AT LEAST 3 MORE TIMES. EACH TIME IT WAS ATTRIBUTED TO A COMPUTER UPGRADE. I HAVE NOT HAD A PROBLEM SINCE THEN IN 2008. THE SYMPTOMS AND THE RESULTS ARE CONSISTENT WITH ALL REPORTED FAILURES. I ALSO HAVE A FRIEND WITH A BUICK FULL SIZE CAR 2006 I BELIEVE WHO HAD THE SAME ISSUE. THE REPORTS THAT THIS HAS NOT OCCURRED ON BUICKS OR SUV IS NOT CORRECT. THIS IS A LARGER PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10572718March 17, 2014
SERVICE BRAKES, AIR BAGS
DRIVING ON FREEWAY, ENGAGED IN NORMAL BREAKING AND WHEELS LOCKED UP AND BRAKES NO LONGER WORKED. I DID NOT HAVE THE ABILITY TO BRAKE OR STEER THE SUV. I ULTIMATELY HIT THE CENTER DIVIDER NEARLY HEAD ON, MOSTLY MIDDLE TO PASSENGER SIDE FRONT OF CAR. THE AIR BAGS DID NOT DEPLOY. HAD GM MECHANIC LOOK AT THE BRAKES AFTER THE ACCIDENT TO ATTEMPT TO DETERMINE WHAT WENT WRONG WITH BRAKES. THEY STATED THAT THE BRAKE MODULE NEEDED TO BE REPLACED AND THAT IT CAN CAUSE THE "COMPUTERS TO NOT COMMUNICATE CORRECTLY."' THE BAD BRAKE MODULE ALSO MEANT ABS BRAKES WOULD NOT WORK. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10572717March 17, 2014
ELECTRICAL SYSTEM
THE SPEEDOMETER IS FAULTY AND IS WORKING INTERMITTENTLY. IT WILL READ I AM GOING 120 MPH WHEN GOING APPROX. 65 MPH OR IF STOPPED 40 MPH. TOOK IT TO GM MECHANIC AND THEY SAID THE INSTRUMENT CLUSTER NEEDS TO BE REPLACED OR REBUILT, FOR $500. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564869February 18, 2014
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I HAVE HAD THIS VEHICLE FOR 4 YEARS AND THE SPEEDOMETER HAS NOT WORKED FOR 2.5 YEARS NOW. IT WILL WORK IF I RESET THE BATTERY OR TURN THE KEY OVER UNTIL THE NEEDLE GOES BACK TO 0. I AM TOLD THE INSTRUMENT CLUSTER IS BAD AND I SEE THAT THERE ARE OTHER COMPLAINTS ALSO. PLEASE HELP. I NEED TO KNOW IF THIS IS COVERED AT A GM DEALERSHIP FOR FREE. THE VEHICLE ALSO SPUTTERS AND I HAVE ALREADY REPLACED THE FUEL PUMP AND HAD THE INJECTORS LOOKED AT. IF YOU CAN PLEASE EMAIL ME OR CONTACT ME I WOULD GREATLY APPRECIATE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557715December 30, 2013
ELECTRICAL SYSTEM
THE ENGINE QUITS UNANNOUNCED AND THE SAFETY LOCK DASH LIGHT ILLUMINATES. THIS CAN OCCUR ANYTIME REGARDLESS OF SPEED. IF AT HIGHWAY SPEED, THE CAR WILL RESTART ON ITSELF. AT LOW SPEED, I HAVE TO PUT THE TRANNY IN NEUTRAL AND RESTART THE ENGINE. THE DEALER CANNOT FIND THE SOURCE OF THE PROBLEM BUT SUSPECTS THE IGNITION SWITCH. THE PROBLEM IS WHAT IS CAUSING THIS ISSUE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552222November 14, 2013
POWER TRAIN, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
TL* THE CONTACT OWNS A 2006 BUICK RAINIER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE AIR CONDITIONER FAILED TO OPERATE. ADDITIONALLY, THE TRANSMISSION EMITTED A LOUD WHINING NOISE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE BLOWER MOTOR RESISTER WAS REPLACED. THE FAILURE RECURRED AFTER THE REPAIR WAS PERFORMED. THE VEHICLE HAD NOT BEEN REPAIRED FOR MOST RECENT FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549585October 25, 2013
FUEL/PROPULSION SYSTEM
WHEN I PARK MY 2004 BUICK RAINIER IN MY GARAGE THERE IS A STRONG SMELL OF GASOLINE WHICH IS GETTING WORSE OVER TIME. I WENT ON THE INTERNET TO RESEARCH AND ULTIMATELY FOUND THAT THE 2004 GM ENVOY (SISTER VEHICLE) HAD A RECALL DUE TO A SIMILAR ISSUE AND THAT GM CONFIRMED IN 2008 THAT THE 2004 BUICK RAINIER FUEL LINE CAN RUST AND CAUSE THIS CONDITION. ALTHOUGH I UNDERSTAND GM EXTENDED THE WARRANTY TO 10 YEARS AND 120,000 MILES THERE WAS NO NOTICE TO CONSUMERS THAT I AM AWARE OF. MY TRUCK IS 9 YEARS OLD BUT HAS 128,000 MILES. I WILL GO TO THE DEALER THIS WEEK TO SEE IF THEY CAN HELP. HISTORICALLY THE DEALER HAS BEEN LESS THAN HELPFUL WITH PROBLEMS AS I DID NOT PURCHASE THE VEHICLE FROM THEM. BEING UNEMPLOYED I WOULD RATHER FIX MY TRUCK AT THIS TIME AS A NEW CAR IS NOT A REASONABLE SOLUTION. ANY SUGGESTIONS YOU CAN OFFER TO HELP ME WOULD BE APPRECIATED. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546956October 7, 2013
STRUCTURE:BODY:DOOR
I BOUGHT MY 2006 BUICK RAINIER IN MARCH OF 2011 AND ABOUT 3 MONTHS LATER THE RIGHT REAR PASSENGER DOOR HANDLE BROKE BECAUSE IT IS PLASTIC AND CAN'T BE OPENED FROM THE OUTSIDE. THEN A WEEK LATER THE CHILD LOCK DECIDED TO LOCK ITSELF ON THE SAME DOOR AND NOW THE DOOR CAN'T BE OPENED FROM EITHER THE INSIDE OR OUTSIDE. THEN ABOUT 6 MONTHS LATER THE FRONT PASSENGER DOOR HANDLE BROKE AND NOW IT WON'T OPEN FROM THE OUTSIDE AND I HAVE TO REACH CLEAR ACROSS THE TRUCK TO OPEN THE DOOR FOR ANY PASSENGERS TO GET IN ON THAT SIDE. THIS LAST WEEKEND THE LEFT BACK PASSENGER DOOR IS NOW BROKE AND CAN'T BE OPENED FROM THE OUTSIDE AND IS SELF LOCKING THE CHILD SAFETY LOCK NOW ON THIS DOOR AS IT DID ON THE OTHER BACK PASSENGER DOOR. LUCKILY I GOT THE DOOR OPENED JUST ONCE TO UNLOCK THE CHILD SAFETY LOCK ON THIS DOOR AND SO IT IS STILL ABLE TO OPEN FOR NOW FROM THE INSIDE UNTIL IT LOCKS ITS SELF AGAIN. ONCE IT LOCKS IT'S SELF AGAIN I WON'T BE ABLE TO GET THE DOOR OPEN AGAIN TO UNLOCK THE CHILD SAFETY LOCK CAUSE THE DOOR NO LONGER OPENS FROM THE OUTSIDE. AT THIS POINT I HAVE ONE DOOR LEFT THAT FUNCTIONS PROPERLY AND THAT IS THE DRIVERS DOOR IF THAT HANDLE BREAKS I WON'T BE ABLE TO OPEN ANY OF MY DOORS FROM THE OUTSIDE AND WILL ONLY BE ABLE TO OPEN THE TWO FRONT DOORS FROM THE INSIDE. WHO MAKES PLASTIC DOOR HANDLES ANYWAY WHAT A STUPID DESIGN FOR A CAR PART THAT IS USED MANY TIMES THROUGHOUT THE COURSE OF ONE DAY LET ALONE FOR THE LIFE OF THE VEHICLE. I DON'T KNOW IF IT IS A SAFETY ISSUE BUT MY DAUGHTER CAN'T GET IN OR OUT OF THE BACK PASSENGER DOORS AND HAS TO CRAWL UP THROUGH TO THE FRONT SEATS AND GET OUT THROUGH THE DRIVERS DOOR. I CAN'T BELIEVE I HAVE A FAIRLY NEW CAR AND CAN'T PROPERLY USE 3 DOORS ON IT. I TOO HAVE ISSUES WITH MY GAS GAUGE AND WILL BE TAKING IT IN TO HAVE FIXED VERY SOON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544981September 23, 2013
POWER TRAIN
I WOULD LIKE TO START BY SAYING I LOVE MY 2006 BUICK RAINIER AND DO NOT WANT THIS EXPERIENCE TO BREAK MY COMMITMENT TO GM PRODUCTS. MY PROBLEMS BEGAN WHEN MY RAINIER STARTED HAVING PROBLEMS TURNING AT LOW SPEEDS AND BACKING UP. MY 2006 RAINIER ONLY HAS A LITTLE OVER 56,000 MILES, SO AS YOU CAN SEE MY SUV HAS VERY LITTLE WEAR AND HAS HAD ALL THE REGULAR SCHEDULE MAINTENANCES. I DID EXPERIENCE THE BUMPING NOISE PERIODICALLY WHICH I UNDERSTAND NOW IS A PRECURSOR TO THE TRANSFER CASE GOING OUT. I HAVE WRITTEN TO GM ABOUT THE PROBLEM WITH THE TRANSFER CASE TO SEE IF THERE WAS ANY WAY THEY COULD PROVIDE ASSISTANCE WITH THIS PROBLEM AS IT HAS CAUSED A FINANCIAL HARDSHIP WITH THE REPLACEMENT OF THE TRANSFER CASE COSTING A LITTLE OVER $2400. GM RESPONDED THAT THERE WASN'T ANYTHING THEY COULD DO ABOUT THE MATTER. THE SERVICE DEALER HAS BEEN VERY GRACIOUS WITH ME AND WORKING WITH ME TO ARRANGE PAYMENTS EACH MONTH, HOWEVER, AS WITH ANY BUSINESS THEY ARE A BUSINESS AND MUST CONTINUE ON. I HAVE SEEN ON THE EDMONDS CAR BLOG THAT THERE ARE ALMOST 300 ENTRIES OF THIS VERY SAME PROBLEM WITH THE TRANSFER CASE GOING OUT IN THIS PARTICULAR VEHICLE. I AM PLEADING WITH YOU TO INVESTIGATE THIS ISSUE AS IT ISN'T ONLY ABOUT THE FINANCIAL HARDSHIP IT HAS CAUSED ME BUT MAINLY THE SAFETY ISSUE IT COULD HAVE CAUSED WHEN I COULDN'T TURN OR BACK UP APPROPRIATELY WHICH I COULD NOT WHEN THE TRANSFER CASE WENT OUT. I PURCHASED MY RAINIER ORIGINALLY BECAUSE I HAD A TRAILBLAZER LTZ AND SAW HOW THE RAINIER WAS A BETTER KIND OF VERSION OR MORE LUXURY VERSION OF THE TRAILBLAZER LTZ. I AM BEGINNING TO WISH I HAD KEPT MY TRAILBLAZER OF ALMOST 200K MILES TO MY RAINIER OF ONLY 56K MILES. YOUR ASSISTANCE IN THIS MATTER IS GREATLY ANTICIPATED AND APPRECIATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544359September 19, 2013
SUSPENSION
I CAME OUT TO MY VEHICLE ONE MORNING TO FIND THE REAR OF MY 2005 BUICK RAINIER RESTING ON THE TIRES, I STARTED THE VEHICLE AND TOOK IT TO MY AUTO REPAIRMAN. BY THE TIME I LEFT MY DRIVEWAY, THE REAR HAD LIFTED BACK UP. IT HAPPENED INTERMITTENTLY FOR A FEW MONTHS, NEVER LASTING LONGER THAN THE TIME TO EXIT THE STREET THAT I LIVE ON. SINCE HITTING 150,000 MILES, THE REAR HAS STARTED DROPPING MORE FREQUENTLY AND EVEN WHILE DRIVING. RECENTLY, ON A TRIP FROM TAMPA TO DAYTONA, WITH MY TWO YOUNG CHILDREN, THE REAR DROPPED AND WE BOUNCED THE ENTIRE WAY. IT HAS PROGRESSIVELY BEEN GETTING WORSE AND WHEN I DID AN INTERNET SEARCH REGARDING THIS ISSUE I HAVE FOUND THAT ALL BUICK RAINIER OWNERS EXPERIENCE THIS EXACT EVENT. IT IS TERRIFYING AND EXTREMELY DANGEROUS. THIS NEEDS TO BE RECALLED, AS MANY PARENTS UTILIZE THESE VEHICLES AND CHILDREN ARE PUT AT RISK WHEN THERE IS A LACKING IN CONTROL OF THE RAINIER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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