Buick Park Avenue Complaints (1997)

219 consumer complaints on file.

#11268973October 16, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 1997 BUICK PARK AVENUE. WHILE DRIVING, THE CONTACT NOTICED AN ODOR OF BURNING PLASTIC. THE CONTACT NOTICED A LITTLE SMOKE COMING FROM THE REAR DRIVER'S SIDE PANEL. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD, TURNED OFF THE REAR DEFROSTER, DISCONNECTED THE PLUG, REMOVED THE REAR PANEL, AND NOTICED THAT THE ELECTRICAL FEED AND MODULE WERE MELTED. THE VEHICLE WAS TAKEN TO BAY RIDGE CHEVROLET (1575 86TH ST, BROOKLYN, NY 11228, (833) 452-1829) WHERE IT WAS DIAGNOSED THAT PART NUMBER: 25623688 (RED RADIO ANTENNA MODULE), THE AC (DELCO PT1183), AND THE REAR WINDOW ALL NEEDED TO BE REPLACED DUE TO THE CONNECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND PROVIDED CASE NUMBER: 9-5585220430. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824718February 7, 2016
ENGINE
WHY WAS THIS CAR NOT RECALLED WITH OTHER GM PRODUCTS WITH THE 3800 V6 ENGINES FOR THE OIL LEAKS? THESE CARS HAVE THE SAME 3800 V6 AS ALL OF THE RECALLED CARS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725985June 18, 2015
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
MY PROBLEM IS, THE LEFT BLINKER OF THE FRONT, BACK AND HEADBOARD IS NOT WORKING. BUT IF I PUT ON MY FLASHERS, ALL MY LIGHTS ARE WORKING, INCLUDING THE LEFT BLINKER. I TOOK IT IN AND THEY TOLD ME THAT ITS NOT THE LIGHT BULB, AND ITS NOT THE FUSES FROM BOTH THE FRONT AND THE HEADBOARD FUSES BOXES, AND I'VE BEEN TOLD BY RESEARCH AND THE MECHANIC THAT THIS IS NOT A NEW PROBLEM AND ITS BEEN AN OCCURRING ISSUE FOR THE 1997-2005 BUICK PARK AVENUE. . .UPDATED 07/20/15 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575200March 27, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 1997 BUICK PARK AVENUE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE BEGAN TO JERK WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL SENDING UNIT NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000 AND THE CURRENT MILEAGE WAS 121,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564545February 16, 2014
WHEELS, STEERING
I HAVE A 1997 BUICK PARK AVENUE, WHEN I TURN TO THE RIGHT ONLY EVEN THE SLIGHTEST BIT I HEAR A GRINDING SOUND COMING FROM THE FRONT SUSPENSION AREA. I HAD THE WHEEL BEARINGS CHECKED AND REPLACED THE DRIVER SIDE BEARING AND STILL HAD THE SAME NOISE. I DO NOT KNOW IF ITS PART OF THE STEERING OR MAYBE THE PILOT BEARING IF IT HAS ONE ON THE SIDE OF THE TRANSMISSION. MAYBE THE RACK PINION SYSTEM. I DON'T REALLY KNOW WHAT TO DO TO FIX IT. PLEASE HELP...? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515236June 5, 2013
ENGINE
TL* THE CONTACT OWNS A 1997 BUICK PARK AVENUE. THE CONTACT STATED THAT THE VEHICLE BEGAN TO SMOKE WHEN STARTING THE VEHICLE. THE ENGINE THEN CAUGHT ON FIRE. THE FIRE DEPARTMENT WAS CALLED AND CAME TO EXTINGUISH THE BLAZE. THE FIRE DEPARTMENT STATED THAT THE FIRE WAS CAUSED BY AN ENGINE COMPARTMENT FAILURE. THE CONTACT DID NOT CALL THE MANUFACTURER. THE VEHICLE WAS NEITHER REPAIRED NOR DIAGNOSED. THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10483292November 4, 2012
SEAT BELTS
PASSENGER SHOULDER BELT WILL NOT RETRACT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449285February 25, 2012
SEAT BELTS, SERVICE BRAKES, HYDRAULIC, STEERING
I OWN A 1997 PARK AVE ULTRA WITH SEVERAL RECALL REPAIR ISSUES THE FOLLOWING WERE ADDRESSED BY GM BUT NOT PROPERLY REPAIRED: (FAULTY) ABS SYSTEM (WITH CAMPAIGN CODE STICKER) REPLACED ABS SYSTEM CUTS OUT RANDOMLY CAUSING CHANGES IN STOPPING DISTANCE (IN SEVERE BRAKING SITUATIONS THE ABS SYSTEM HAS CUT OUT ON ME GETTING OFF OF THE HIGHWAY CAUSING ME TO HAVE TO APPLY EXCESSIVE PRESSURE TO THE BRAKES JUST TO COME TO A NORMAL STOP) FRONT PASSENGER SEAT BELT REPLACEMENT(NO CAMPAIGN STICKER) MIDDLE REAR SEAT BELT ANCHOR WAS NEVER FIXED OR TORQUED TO PROPER SPECIFIED STANDARDS WHILE IN FOR REPAIRS LET ALONE ADDRESSED AT ALL RACK AND PINION HAS MULTIPLE ISSUES SOME DUE TO AGE AND MILES BUT REGARDLESS THE ENTIRE ASSEMBLY IS LOOSE AND BEARINGS ARE SHOT THE FAULTY RECALL REPAIRS ON MY VEHICLE DON'T INSTILL TRUST IN GM'S ABILITY TO REPAIR MY VEHICLE A SECOND TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447927February 14, 2012
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 1997 BUICK PARK AVENUE. THE CONTACT STATED BEFORE ENTERING HIS VEHICLE HE NOTICED THERE WAS A PUDDLE UNDERNEATH HIS VEHICLE. AFTER INSPECTING THE SPILL HE NOTICED THAT IT WAS COMING FROM THE FUEL TANK. THE VEHICLE WAS NOT INSPECTED BY A DEALER NOR HAD IT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 155,000. UPDATED 03/23/12*LJ UPDATED 03/30/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10406126June 13, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 1997 BUICK PARK AVENUE. THE CONTACT STATED THAT WHEN DRIVING AT VARIOUS SPEEDS OR WHEN THE VEHICLE WAS SITTING IDLE, THERE WAS A STRONG ODOR OF GASOLINE. THE STRONG ODOR CAUSED HER TO BE HOSPITALIZED FOR RESPIRATORY PROBLEMS. THE VEHICLE WAS INSPECTED BY A DEALER AND THEY ADVISED HER THAT THE FUEL RAIL WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE APPROXIMATELY WAS 119,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10406702June 13, 2011
FUEL SYSTEM, GASOLINE
STARTED TO HAVE STRONG ODOR OF GASOLINE INSIDE OF CAR WHEN ENGINE WAS RUNNING. I CHECKED TO SEE IF THERE WAS GASOLINE LEAKING FROM MOTOR WHEN I HAD THE ENGINE TURNED OFF WITHOUT ANY LUCK. HAD TO KEEP WINDOWS ROLLED DOWN BECAUSE ODOR WAS SO STRONG FROM THE GASOLINE FUMES. THIS ALL HAPPENED ONE WEEK BEFORE I WAS ADMITTED TO THE HOSPITAL FOR RESPIRATORY ISSUES. ON JUNE 4TH WAS ADMITTED TO HOSPITAL WITH RESPIRATORY PROBLEMS FOR THREE DAYS IN THE TELEMETRY UNIT FOR RESPIRATORY DISTRESS. ON JUNE 10, 2011, I TOOK THE CAR TO MY MECHANIC AND HE DISCOVERED A PIN HOLE LEAK IN THE PLASTIC FUEL RAIL ON THIS CAR. MY MECHANIC SAID THIS IS A HIGH PRESSURE FUEL RAIL AND GM MADE THIS OUT OF PLASTIC THAT FAILED. HE SAID THE CAR IS CAN NOT BE DRIVEN THAT WAY IT IS AND THAT THE PART NEED TO FIX THE PROBLEM IS NOT AVAILABLE PER THE GM DEALERS. HE ALSO TOLD ME THIS PART MAY BE UNDER A RECALL NOTICE AND THAT I SHOULD CHECK IT OUT. HE SAID IT WAS A WONDER THE CAR HAD NOT CAUGHT ON FIRE SINCE THE ENTIRE ENGINE WAS COVERED IN GASOLINE FROM THE LEAK FROM THE FUEL RAIL. I CONTACTED A BUICK DEALERSHIP CALLED GRAND AUTO, INC. IN THORNTON, CO AND TALKED WITH THE PARTS DEPARTMENT AND THE SERVICE DEPARTMENT. I TALKED WITH THE SERVICE DEPARTMENT MANAGER NAMED BRIAN VAUGHN AND HE AND THE PARTS DEPARTMENT SAID THERE WAS NOT A PROBLEM WITH THIS PART AND THEY REFUSED TO EVEN LISTEN TO ME CONCERNING THE ISSUE. I LOOKED ON THE NHTSA WEB SITE AND FOUND MANY OTHER PEOPLE HAVING THE SAME PROBLEM WITH THIS SAME PART THAT I HAVE. THERE HAVE BEEN OTHER RECALLS ON THIS YEAR AND MODEL CAR BUT GM NEVER NOTIFIED THE OWNERS ABOUT THE RECALLS UNTIL THEY HAD CLASS ACTION LAW SUITS AGAINST THEM. I NOW RESPIRATORY PROBLEMS ISSUES BECAUSE OF THIS DEFECTIVE PART.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10377074January 18, 2011
ENGINE AND ENGINE COOLING:COOLING SYSTEM
AFTER 20 MILES OF SMOOTH DRIVING WITH NO INDICATION OF ANYTHING GOING WRONG AND WHILE PULLING INTO THE PARKING LOT OF MY OFFICE MY CHECK ENGINE LIGHT CAME ON, I ALWAYS IMMEDIATELY SHUTOFF MY VEHICLE ANY TIME SUCH THING HAPPENS TO PREVENT ANY DAMAGE TO THE VEHICLE, I PROCEEDED TO WALK INTO THE PARTS STORE NEXT TO MY OFFICE TO GET POWER STEERING FLUID DUE TO THE LOW FLUID LEVEL I HAD, HOWEVER WHEN I TRIED TO TURN OVER THE MOTOR THE MOTOR WOULD NOT TURN. MY MECHANIC TOLD ME IT WAS "HYDROLOCKED" AND THAT THERE IS A COOLANT PASSAGE WHICH IS COMMONLY KNOWN TO LEAK INTO CYLINDER 6 AND LOCKING THE MOTOR REQUIRING THE INTAKE AND GASKETS TO BE REPLACED. THIS HAPPENED LESS THAN 30DAYS AFTER MY VEHICLE PASSED INSPECTION AT A DEALERSHIP. ALSO NOTING THAT THE DEALER WAS TOLD I WAS LOSING ABOUT A GALLON OF COOLANT WEEKLY. A COOLANT ELBOW WAS REPAIRED, THEN TWO DAYS LATER IS WHEN THE MOTOR LOCKED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370902December 16, 2010
STRUCTURE:BODY
TL*THE CONTACT OWNS A 1997 BUICK PARK AVENUE. WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE SHE HEARD A LOUD POPPING NOISE, THEN SHE NOTICED SMOKE UNDERNEATH THE HOOD OF THE VEHICLE. THE VEHICLE CAUGHT FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE DEALER NOR THE MANUFACTURER WERE INFORMED. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 129,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10356011September 16, 2010
FUEL SYSTEM, GASOLINE
LEAKING GAS TANK THAT WAS MADE OF PLASTIC THAT WAS MADE FOR THIS SPECIFIC 1997 BUICK PARK AVE. ONLY... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347712August 5, 2010
ENGINE AND ENGINE COOLING
1997 BUICK PARK AVENUE WITH A DEFECTIVE ENGINE. DEALER INFORMED THE CONSUMER OF A MANUFACTURER DEFECT WHICH IS ANTI FREEZE LEAKING ONTO THE OIL CHAMBER CAUSING THE ENGINE TO OVERHEAT AND CAUSE A FIRE. *KB THE CONSUMER ALSO STATED THE WATER PUMP LEAKED, WHICH HAD TO BE REPLACED BECAUSE IT LEAKED ONTO THE FAN BELT WHICH CAUSED IT TO BREAK. (CONSUMER WROTE IN ON BEHALF OF HIS AUNT; OWNER OF THE VEHICLE) *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327750April 27, 2010
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNED A 1997 BUICK PARK AVENUE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE BEGAN ACCELERATING WITHOUT DRIVER INTENT. HE THEN ATTEMPTED TO DEPRESS THE BRAKES AND THERE WAS A SLIGHT DECREASE IN SPEED; HOWEVER, THE VEHICLE CONTINUED TO ACCELERATE. THE CONTACT ALSO HEARD AN UNUSUALLY LOUD POPPING SOUND AND THE VEHICLE BEGAN TO ACCELERATE AT A HIGHER RATE OF SPEED. THE CONTACT WAS FORCED TO DRIVE THE VEHICLE INTO A GRASSY FIELD TO AVOID A CRASH; HOWEVER, THE VEHICLE CRASHED INTO A TREE AT 90 MPH. THE VEHICLE WAS STILL ATTEMPTING TO ACCELERATE AFTER THE CRASH OCCURRED. THE VEHICLE WAS DESTROYED. THE DRIVER AND PASSENGER SUSTAINED MAJOR INJURIES AND WERE TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. A STATE TROOPER WAS CALLED TO THE SCENE AND A POLICE REPORT WAS FILED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 155,000.
Crash:
Yes
Fire:
Yes
Injuries:
2
Deaths:
0
#10274114June 17, 2009
STRUCTURE:FRAME AND MEMBERS
TL*THE CONTACT OWNS A 1997 BUICK PARK AVENUE. AFTER HAVING NEW TIRES PLACED ON THE VEHICLE, THE CONTACT DROVE AWAY AND FOUND THAT THE STEERING WHEEL FELT UNEVEN. THE VEHICLE WAS TAKEN TO ANOTHER REPAIR SHOP AND THE MECHANIC NOTICED THAT THE ENGINE WAS ABOUT TO FALL OUT OF THE VEHICLE. THE FRAME THAT HOLDS THE ENGINE WAS RUSTED OUT. THE MECHANIC REPLACED THE FRAME AND THE VEHICLE CURRENTLY OPERATES NORMALLY. THE CONTACT READ IN CONSUMER REPORT THAT THERE WERE RECALLS FOR THE FRAME ON OTHER BUICK MODELS, BUT NOT FOR THE PARK AVENUE. HE FEELS THAT THE MANUFACTURER SHOULD BE RESPONSIBLE FOR THE REPAIRS BECAUSE THIS IS A MAJOR SAFETY ISSUE. THE CURRENT MILEAGE WAS 93,530 AND FAILURE MILEAGE WAS 90,669.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252842December 26, 2008
ELECTRICAL SYSTEM
IN 10 DEGREE WEATHER IN THE MIDWEST, STARTED THE 1997 PARK AVENUE ULTRA TO WARM UP. PUT THE REAR DEFROST ON, ON MY WAY TO WORK ABOUT 20 MINUTES AFTER HE INITIAL START OF THE VEHICLE, I BEGAN TO SMELL SOMETHING RELATING TO BURNING ELECTRICAL OR ELECTRICAL COMPONENTS. UPON FURTHER INVESTIGATION, I FOUND THE MODULE IN THE DRIVERS SIDE "C" PILLAR NEXT TO THE REAR WINDOW APPEARED TO BE MELTING/BURNING. I REMOVED THE MODULE AND FOUND THE POWER CONNECTOR TO THE MODULE HAD COMPLETELY MELTED AND ALMOST CAUSED AN ELECTRICAL FIRE. DUE TO MY EXPERIENCE IN ELECTRONICS AND VEHICLE ELECTRICAL SYSTEMS I WAS ABLE TO REPAIR THE MODULE AND REPLACE THE BURNED CONNECTORS WITH ANOTHER TYPE OF CONNECTOR. I WOULD RECOMMEND ANYONE THAT OWNS A GM WITH THIS MODULE, CHECK CONNECTIONS AND PUT ELECTRIC SAFE DIELECTRIC GREASE ON THE CONNECTIONS TO AVOID ARCING AND POSSIBLE FIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10243075September 22, 2008
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 1997 BUICK PARK AVENUE. WHILE DRIVING AT VARIOUS SPEEDS, THE ANTILOCK BRAKE AND TRACTION CONTROL LIGHTS ILLUMINATED. CURRENTLY, THE ANTILOCK BRAKES WILL ENGAGE DURING BRAKING. OCCASIONALLY, THEY ENGAGE BY THEMSELVES. IN ADDITION, THE CONTACT HEARS A GRINDING SOUND WHEN SHE IS NOT BRAKING. THE DEALER COULD NOT FIND ANY FAILURES AND ADVISED THE CONTACT TO CALL THE MANUFACTURER. THE CURRENT MILEAGE WAS 48,000 AND FAILURE MILEAGE WAS 47,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240776September 3, 2008
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL*THE CONTACT OWNS A 1997 BUICK PARK AVENUE. WHENEVER THE VEHICLE IS DRIVEN AT VARIOUS SPEEDS, THE ABS AND TRACTION CONTROL ENGAGE WHEN THEY ARE NOT NEEDED. AS A RESULT, THE BRAKING DISTANCE INCREASES. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 97V064000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK). THE CURRENT MILEAGE WAS 70,004 AND FAILURE MILEAGE WAS 67,000. UPDATE 10/01/08 *CW THE ABS AND TRACTION CONTROL ENGAGED FOR NO REASON. THE CONSUMER EXPERIENCED EXTENDED STOPPING DISTANCE. UPDATED 10/03/08.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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