Buick Lucerne Complaints (2006)

330 consumer complaints on file.

#10214797January 14, 2008
STEERING, WHEELS:RIM, TIRES, SUSPENSION, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TL*THE CONTACT OWNS A 2006 BUICK LUCERNE. WHILE DRIVING BETWEEN 20-50 MPH, THE VEHICLE PULLED TO THE RIGHT. THE VEHICLE WAS REPAIRED BY THE DEALER FIVE TIMES, WHICH INCLUDED AN ALIGNMENT, THE TIRES AND RIMS WERE CHANGED, AND A POWER STEERING PART WAS REPLACED. YET, THE FAILURE STILL OCCURRED. THE FAILURE MILEAGE WAS 25 AND CURRENT MILEAGE WAS 24,000. UPDATED 02-15-08. *KB THE DEALER STATED INSTALLED XM SAT RADIO. UPDATED 02/15/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208325November 2, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
2006 BUICK LUCERNE ANTI-LOCK BRAKE SAFETY PROBLEM. CUSTOMER STATES THAT HE WAS TRYING TO PARK WHEN THE ABS ENGAGED. HE STATED HE PRESSED HARDER ON THE BRAKE BUT THE CAR DID NOT STOP AND THE ABS CONTINUED TO PUMP THE BRAKES AND THE STOPPING DISTANCE WAS GREATLY EXTENDED. *KB THE CONSUMER WAS UNABLE TO STOP THE VEHICLE AND SUBSEQUENTLY HE CRASHED INTO A TREE. THE CONSUMER STATED THE DAMAGE TO THE VEHICLE WAS MINIMAL. THE CONSUMER STATED THE ABS SHOULD HAVE NEVER KICKED IN ON A DRY, ASPHALT SURFACE. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10206633October 23, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2006 BUICK LUCERNE. WHENEVER THE VEHICLE IS DRIVEN AT ANY SPEED DURING THE DAYTIME, THE CONTACT CANNOT READ THE INSTRUMENT PANEL GAUGES, MAINLY THE SPEEDOMETER. THE DEALER HAS NOT BEEN NOTIFIED. THE CURRENT MILEAGE WAS 9,200 AND FAILURE MILEAGE WAS 200. THE DEALER INFORMED THE CONSUMER THEY HAD A MODULE THAT WOULD INCREASE THE INTENSITY OF THE DASH LIGHTS. UPDATED 11/06/07.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206281October 19, 2007
SERVICE BRAKES, HYDRAULIC
DURING BRAKING ON ANY STEEP DECLINE, THE BRAKES SHUDDER( VIBRATE) TO THE POINT THAT THE STEERING WHEEL IS HARD TO HANDLE. THE VEHICLE FEELS THAT CONTROL COULD BE LOST ABOVE SPEEDS OF 40 MPH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205680October 15, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2006 BUICK LUCERNE. THE ENTIRE INSTRUMENT PANEL WAS DIFFICULT TO READ IN THE DAY LIGHT BECAUSE THE LIGHTS WERE WHITE. AT NIGHT, THE LIGHTS ARE GREEN AND VERY CLEAR. THE DEALER WAS UNABLE TO MAKE ANY REPAIRS. THE FAILURE MILEAGE WAS 200 AND CURRENT MILEAGE WAS 13,700. UPDATED 01/02/08. *LJ UPDATED 12/12/07
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205185October 8, 2007
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
I HAVE A DEFECTIVE GAS GAUGE WHICH WILL MOVE UP AND DOWN WHILE DRIVING. AT TIMES WHEN I FILL UP IT WILL REGISTER 3/4 WHEN IN FACT IT IS FULL. DUE TO THIS FAILURE I FILL UP EVERY TIME I GO MORE THAN 200 MILES. TO ACCOMPLISH THIS I MUST KEEP A SHEET AND ENTER EVERY TIME I FILL UP AND MUST REMEMBER TO TURN THE TRIP MILEAGE BACK TO ZERO EACH TIME. I HAVE BEEN IN CONTACT WITH GM SINCE NOVEMBER OF 2006 AND ALL THEY SAY IS "ITS A DESIGN CHANGE".CAR WAS PURCHASED IN JUNE 2006 BUT I DID NOT NOTICE IT TILL OCTOBER 2006 BECAUSE MY WIFE HAD GONE THROUGH MAJOR BACK SURGERY IN MAY 2006 AND I WAS TOO BUSY CARING FOR HER AND RUN THE HOUSE TO NOTICE THE GAS GAUGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204655October 2, 2007
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2006 BUICK LUCERNE. WHILE DRIVING 35 MPH, THE CHECK ENGINE LIGHT ILLUMINATED. THE DEALER MADE REPAIRS AND THE LIGHT DIMMED, HOWEVER, IT ILLUMINATED INTERMITTENTLY SHORTLY AFTER THE REPAIR. A MECHANIC STATED THAT A WIRE TO THE TRANSMISSION FAILED AND CAUSED THE ILLUMINATION. THE POWERTRAIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 25,000 AND FAILURE MILEAGE WAS 16,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198592August 6, 2007
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2006 BUICK LUCERNE. WHILE DRIVING DOWNHILL THROUGH THE MOUNTAINS, THE VEHICLE BEGAN TO SHAKE AND VIBRATE LOUDLY WHEN THE BRAKES WERE APPLIED. BUICK STATED THAT THEY WERE NOT REPAIRING THE BRAKES DUE TO THE HIGH REPAIR EXPENSES. THE MANUFACTURER ADVISED THE CONTACT TO VISIT HIS LOCAL DEALER. THE VIN, ENGINE SIZE, FAILURE SPEED, AND FAILURE MILEAGE WERE UNKNOWN. THE CURRENT MILEAGE WAS 29,000. THE CONSUMER STATED TOOK THE VEHICLE TO DEALER ON 4 SEPARATE OCCASIONS BUT TO NO AVAIL, THE CONSUMER STATED THE DEALER WAS SUPPOSED TO CONTACT HIM BUT THE CONSUMER HAS NOT HEARD FROM THE DEALER IN THE AS OF YET. UPDATED 08/29/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197445July 25, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2006 BUICK LUCERNE. THE CONTACT STATED THAT THE INSTRUMENT PANEL ILLUMINATES, BUT IS VERY DIM. THE FAILURE HAS CAUSED HIM TO LOSE FOCUS WHILE DRIVING BECAUSE HE IS TRYING TO READ THE GAUGES. THE DEALER ACKNOWLEDGES THE FAILURE, BUT STATED THAT A REMEDY IS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 400. UPDATED 6/16/08 *CN UPDATED 06/16/08 *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197191July 23, 2007
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2006 BUICK LUCERNE. THE CONTACT STATED THAT AT 6,000 MILES, THE CHECK ENGINE LIGHT ILLUMINATED. SHE TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THE MOTORS WIRING HARNESS HAD FALLEN INTO THE MANIFOLD AND BURNED SOME WIRES. THE VEHICLE WAS REPAIRED IN AUGUST OF 2006. IN SEPTEMBER OF 2006, WHILE DRIVING ON THE INTERSTATE, THE VEHICLE SUDDENLY SHUT OFF IN THE MIDDLE OF TRAFFIC. IN OCTOBER OF 2006, THE VEHICLE WOULD NOT START AGAIN. SHE TOOK THE VEHICLE BACK TO THE MECHANIC, BUT NO FAILURES WERE FOUND BECAUSE THE VEHICLE STARTED IMMEDIATELY. TWO WEEKS LATER, THE VEHICLE FAILED TO START AGAIN. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER AND IT WOULD NOT START FOR THEM AS WELL. THE MECHANIC STATED THAT THE IGNITION WIRE CODE APPEARED WHEN THE VEHICLE WAS DIAGNOSED AND THEY MADE THE REPAIR. AFTER THE REPAIR WAS MADE, WHILE DRIVING 65 MPH DOWNHILL, THE FAILURE RECURRED. THE CONTACT PLACED THE VEHICLE IN NEUTRAL AND IT RESTARTED. THE BUICK DEALER WAS UNABLE TO DUPLICATE THE FAILURE. FIVE DAYS LATER, THE VEHICLE SHUT OFF AND FAILED TO RESTART. THE DEALER KEPT THE VEHICLE FOR FIVE DAYS AND STATED THAT THE CAUSE OF FAILURE WAS THE WIRING HARNESS AND A BURNED MODULE. THE CURRENT MILEAGE IS 21,674 AND FAILURE MILEAGE WAS 6,354.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196413July 16, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION, EQUIPMENT:MECHANICAL
BOUGHT THE CAR "NEW" ON 7/4/07. ON 7/8/07 THE TRANSMISSION WOULD NOT DOWNSHIFT INTO FIRST GEAR. TOOK THE CAR TO A BUICK DEALER WHERE THEY FIXED A DEFECTIVE PART. DROVE THE CAR HOME THAT NIGHT AND THE PROBLEM STARTED AGAIN. BROUGHT THE CAR TO ANOTHER DEALER AND THEY DIAGNOSED THE SAME PROBLEM. THE CAR IS STILL IN THE SHOP TODAY. I'VE OWNED THE CAR FOR 11 DAYS AND IT'S BEEN IN THE SHOP 8 DAYS AND COUNTING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193714June 19, 2007
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
I OWN A 2006 BUICK LUCERNE. THE VEHICLE SLOWS AS IF IT IS GOING TO STALL AND CUT OFF, IT PICKS UP SPEED ON ITS OWN ,AND WHEN STOPPING THE VEHICLE CUTS OFF. IT PRESENTS A SAFETY HAZARD IN THAT MOST OF MY TRAVELING IS DONE VIA THE EXPRESSWAY. WHEN THE CAR SLOWS DOWN I AM AT THE MERCY OF THE DRIVER BEHIND ME. IF HE IS GOING TOO FAST AND TAIL GATES THEN I AM SURE TO BE REAR-ENDED. I HAVE TAKEN THIS CAR TO THE DEALERSHIP FIVE TIMES,AND THEY COULD NOT DUPLICATE THE PROBLEM. DIAGNOSTICS SHOWED NOTHING. SERVICE DEPARTMENT MANAGER DROVE VEHICLE WHILE IN SHOP FOR FIFTH TIME AND EXPERIENCED THE PROBLEM. BECAUSE DIAGNOSTICS STILL DOESN'T RECOGNIZE A PROBLEM HE SAYS THEY ARE HAVING TO CALL IN AN EXPERT TO DETERMINE THE PROBLEM. THE CAR HAS BEEN IN AND OUT OF SHOP SINCE APRIL 3, 2007, AND EACH TIME THE ENGINEERS FROM GM SUPPOSEDLY WERE IN CONSULTATION WITH SERVICE DEPARTMENT. THIS PROBLEM OCCURS RANDOMLY WITH NO WARNING. HELP!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193436June 15, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, VEHICLE SPEED CONTROL:CRUISE CONTROL
TL*THE CONTACT OWNS A 2006 BUICK LUCERNE. THE CONTACT STATED THAT HE WAS UNABLE TO SEE THE LEFT SIDE OF THE SPEEDOMETER, WHILE DRIVING BETWEEN 10-50 MPH DURING THE DAYTIME. THE DEALER REPLACED THE REMOTE SENSOR, BUT THE FAILURE CONTINUED. THE MANUFACTURER STATED THAT THE VEHICLE WAS DESIGNED THAT WAY AND NOTHING COULD BE DONE. THE CURRENT MILEAGE IS 5,430 AND FAILURE MILEAGE WAS 2,700. THE CUISE CONTROL LOOSES SPEED. UPDATED 07/19/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191838May 28, 2007
SUSPENSION
AUTO PULLS TO THE RIGHT. STEERING SLUGGISH, CANNOT GO OVER 40 MPH WITHOUT FRONT END VIBRATES. FEELS LIKE UNBALANCED WHEELS, BUT I HAD THAT DONE. DEALER CHANGED TIRES, PROBLEM STILL EXISTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191496May 22, 2007
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2006 BUICK LUCERNE. WHILE ACCELERATING FROM A STOP OR MAKING A TURN, THE VEHICLE STALLS BUT DOES NOT SHUT OFF. THE FAILURE OCCURS INTERMITTENTLY AT ANY SPEED. THE DEALER INSTALLED AN OXYGEN SENSOR IN HOPES THAT IT WOULD ALLEVIATE THE FAILURE. THE VEHICLE HAS BEEN TAKEN TO THE DEALER SIX TIMES, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE VEHICLE DID NOT SHOW A CODE. THE FAILURE STILL PERSISTS. THE CURRENT MILEAGE IS 12,240 AND FAILURE MILEAGE WAS 660.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187610April 11, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2006 BUICK LUCERNE. THE CONTACT STATED THAT THE VEHICLE'S DASHBOARD INDICATOR LIGHTS WERE NOT VISIBLE WHILE DRIVING IN SUNNY CONDITIONS. HOWEVER, THE DASHBOARD INDICATOR LIGHTS ILLUMINATED IN THE EVENINGS. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. APPROXIMATELY FOUR MONTHS LATER, THE VEHICLE WAS BROUGHT TO ANOTHER DEALER. THE DEALER REPLACED THE LIGHTING PANEL AS A CORRECTION ISSUED BY BUICK IN TECHNICAL SERVIC EBULLETIN #189. THE CONTACT STATED THAT THE PANEL REPLACEMENT DID NOT SOLVE THE FAILURE. THE CURRENT AND FAILURE MILEAGE WERE 5,800.*QAK SPOKE WITH CONSUMER 10/16/07 WAS TOLD TO DISREGARD COMPLAINT , VEHICLE HAS BEEN REPAIRED. *LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186257March 27, 2007
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TL*- THE CONTACT STATED THAT THE 2006 BUICK LUCERNE WOULD NOT ACCELERATE AFTER COMING TO A STOP AND TRYING TO GO FORWARD. THE VEHICLE DIDN'T STALL, BUT WHEN PUTTING THE FOOT ON THE ACCELERATOR THE VEHICLE WOULD NOT MOVE. THIS HAPPENED INTERMITTENTLY. THE CONTACT TOOK THE VEHICLE TO THE DEALERSHIP, AND THEY FOUND NOTHING WRONG WITH THE VEHICLE. THEY INFORMED THE CONTACT THAT THE CHECK ENGINE LIGHT DIDN'T COME ON ,AND THEY COULD NOT DUPLICATE THE PROBLEM. THE CONTACT STATED THAT HIS VEHICLE ONLY HAD A CURRENT ODOMETER READING OF 9,500 MILES, AND FELT THAT THIS WAS A SAFETY ISSUE. DURING HIS SECOND TRIP TO THE DEALERSHIP THEY INSTALLED A VEHICLE EVENT DATA RECORDER, AND HE HAS BROUGHT THE VEHICLE TO DEALER ON FOUR OTHER OCCASIONS, AND HAS CAUGHT FOUR SNAP SHOTS WITH THE DATA RECORDING SYSTEM. THE DEALER INSTALLED A NEW POWER TRAIN CONTROL MODULE, AND THE VEHICLE RAN WELL FOR A MONTH, BUT THE SAME PROBLEMS RECURRED, THE VEHICLE'S ACCELERATED AGAIN. THE FAILURE MILEAGE WAS 1,000 AND THE CURRENT MILEAGE WAS 9,500.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185997March 23, 2007
STRUCTURE:BODY:ROOF AND PILLARS
TL*THE CONTACT OWNS A 2006 BUICK LUCERNE. THE CONTACT STRUCK A DEER AND THE ROOF WAS PARTIALLY REMOVED FROM THE VEHICLE. PER THE STATE FARM INSURANCE AND THE CENTER LINE CAR STAR COLLISION CENTER THE FAILURE WAS CAUSED BECAUSE THE WELLS DID NOT HOLD, AND THE BONDING ADHESIVE DID NOT BOND PROPERLY. THE CONTACT FILED A COMPLAINT WITH BUICK. THE CURRENT AND FAILURE MILEAGE WERE 5,500.*AK THE CONSUMER PROVIDED A MULTITUDE OF PICTURES AND ALSO LETTERS TO THE INSURANCE COMPANY AND THE MANUFACTURER PERTAINING TO THE INCIDENT. UPDATED 08/13/07 *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10185675March 20, 2007
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
TL*-THE CONTACT STATED THAT HIS 2006 BUICK LUCERNE DRIVER SIDE EXTERIOR MIRROR DOESN'T ADJUST OUTWARD OR HIGH ENOUGH FOR THE CONTACT TO SEE THE BLIND SPOTS. THE CONTACT STATED THAT THE DRIVER'S SIDE MIRROR SHOULD BE ABLE TO SEE THREE LANES OVER, AND HIS MIRRORS ON THIS VEHICLE DIDN'T DO THAT. THE CONTACT TOOK THE VEHICLE TO THE DEALERSHIP, AND THEY INFORMED HIM THAT THEY WERE AWARE OF THE PROBLEM OF OTHER COMPLAINTS, BUT THEY COULDN'T DO ANYTHING ABOUT THE WAY THE VEHICLE WAS DESIGNED. THE CONTACT STATED CALLED THE MANUFACTURER, AND WAS GIVEN CASE# 71-495201943. THE FAILURE MILEAGE WAS 3,000 AND, THE CURRENT MILEAGE WAS 6,200. *AK UPDATE 4/9 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184557March 8, 2007
VISIBILITY:WINDSHIELD WIPER/WASHER
WHEN I WASH MY WINDSHIELD, THE DRIVERS SIDE DOES NOT DISPENSE FLUID PROPERLY. THE FLUID POOLS ON THE LOWER LEFT SIDE OF THE WINDSHIELD RATHER THAN IN FRONT OF THE DRIVER. THIS REQUIRES OPERATION MUCH LONGER THAN NORMAL. IN AN ICE STORM ON FEBRUARY 14TH I HAD TO REFILL THE SYSTEM EVERY 25 MILES. THE DEALER HAS REPLACED THE LEFT WIPER ASSEMBLY. THE SAME CONDITION EXISTS WITH THE NEW ASSEMBLY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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