Buick LeSabre Complaints

3,724 consumer complaints on file.

#10223871March 31, 2008
ELECTRICAL SYSTEM:HORN
TL*THE CONTACT OWNS A 1996 BUICK LESABRE. THE HORN WOULD NOT STOP BLOWING FOR 50 MILES AFTER THE KEY WAS INSERTED INTO THE DOOR LOCK. THE DEALER STATED THAT THE FAILURE WAS ELECTRICAL AND THE REMOTE KEY NEEDED TO BE REPLACED. THE DEALER ALSO STATED THAT THE HORN WAS BLOWING WHEN THE CONTACT ARRIVED AND THEY WERE UNABLE TO REPROGRAM THE REMOTE KEY; HOWEVER, THE HORN STOPPED BLOWING. THE CONTACT REQUESTED THE OLD REMOTE KEY SINCE IT WAS UNABLE TO BE REPROGRAMMED. APPROXIMATELY ONE WEEK LATER, THE HORN BEGAN BLOWING AGAIN INTERMITTENTLY. WHILE DRIVING APPROXIMATELY 40 MPH, THE INSTRUMENT PANEL LIGHTS ILLUMINATED. THE DEALER STATED THAT THERE WAS NO VIN INFORMATION IN THEIR DATABASE. THE VIN WAS CONFIRMED WITH THE CONTACT, BUT APPEARS TO BE INVALID. THE ENGINE SIZE AND POWERTRAIN WERE UNAVAILABLE. THE FAILURE MILEAGE WAS 35,000 AND CURRENT MILEAGE WAS 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222707March 30, 2008
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WITHOUT WARNING THE BACK PASSENGER WINDOW ON 2000 BUICK LESABRE HAS STUCK ABOUT 4" OPEN. AFTER RESEARCHING ON-LINE THERE ARE NUMEROUS POSTINGS OF THE SAME PROBLEM DETAILING THE PLASTIC PART THAT MOVES THE WINDOW FAILS AND A STAMPED 'VOID' AT THE BREAKING POINT OF THE PLASTIC. THESE POSTINGS LIST MULTIPLE FAILURES IN THE SAME CAR AND DIFFERING AGES OF THE PARTS INCLUDING DURING WARRANTY AND AFTER. I EXPECT TO PAY $400 FOR THE REPLACEMENT OF THE DEFECTIVE PART. PLEASE RESEARCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222728March 30, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER FAILED, DASH INDICATOR NOT WORKING. DEALER, DESERT BUICK IN LAS VEGAS, REFUSED TO COVER COST OF REPLACEMENT (EST. $600-$800) YET 3 WESTERN STATES HAVE SUED GM OVER THIS FAILURE, CERTAINLY A SAFETY ISSUE. GM HAS A "CAMPAIGN" TO FIX VEHICLES WITH LESS THAN 70,000 MILES BUT DESERT BUICK WILL NOT FIX MY VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222737March 30, 2008
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
LIKE DOZENS OF OTHERS REPORTING ON CARSURVEY.ORG MY 2001 (2000-2005) BUICK LE SABRE POWER WINDOWS ARE DEFECTIVE. A PLASTIC PART BREAKS REQUIRING REPLACEMENT OF THE ENTIRE WINDOW REGULATOR ASSEMBLY INCLUDING MOTOR. DEALERS CHARGE $500 PLUS LABOR FOR EACH UNIT. I HAD A DEALER REPLACE THE RIGHT REAR WINDOW UNIT AFTER THE FIRST TIME I USED IT. A LOUD CRACK UPON ACTIVATION AND THE WINDOW FELL TO THE BOTTOM OF THE DOOR. SIX MONTHS LATER I HAD TO REPLACE THE LEFT REAR WINDOW UNIT. IT TOOK HOURS TO REMOVE AND REPLACE IT WITH DETAILED INSTRUCTIONS I FOUND ONLINE (SO MANY OTHERS HAD THIS PROBLEM ONE PERSON DOCUMENTED WHAT YOU NEED TO KNOW INCLUDING DIAGRAMS). AFTER MARKET PARTS ARE AVAILABLE ONLINE ALSO. SO FAR THEY ARE HOLDING UP (2 YEARS). NOW MY DRIVERS DOOR WINDOW HAS SNAPPED BUT IT DID SO WHILE RAISING IT THE FEW INCHES IT WAS OPEN SO IT IS CLOSED AND STAYING UP FOR NOW. THAT MAKES THREE OF THE FOUR WINDOWS. I'M SURE THE FRONT PASSENGER SIDE WILL FAIL AS WELL. GM SHOULD HAVE RECALLED 2999-2005 BUICKS FOR THESE DEFECTIVE WINDOWS. YOU CAN EASILY FIND DOZENS OF SIMILAR REPORTED CASES ONLINE. OTHERWISE THIS IS A FINE, ECONOMICAL, RELIABLE CAR. TOO BAD THE WINDOWS RUIN THE EXPERIENCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222669March 29, 2008
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, EQUIPMENT:ELECTRICAL
THE POWER WINDOW ON THE REAR PASSENGER DOOR POPPED AND QUIT WORKING. THIS IS THE SECOND WINDOW THAT HAS FAILED AND THE CAR HAS 85,000 MILES. THE FIRST FAILURE HAPPENED UNDER WARRANTY. I USE THE REAR WINDOWS VERY RARELY BECAUSE I AM SINGLE AND MY CHILD HAS HIS OWN CAR. THERE ARE JUST TWO OF US AND I USE THE WINDOW FOR VENTILATION ONCE IN A WHILE. A THIRD WINDOW IS GIVING ME PROBLEMS WITH OCCASIONALLY WORKING OR NOT SO I AM SURE IT WILL BE THE NEXT TO GO. I HAVE READ EXTENSIVE PROBLEMS LISTED ON THE INTERNET WITH THIS VERY SOME ISSUE. BUICK SHOULD NOT DEPEND ON PLASTIC AND A PART WITH A POOR HISTORY - THEY ARE ABOVE THAT! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222582March 28, 2008
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
REAR PASSENGER WINDOW REGULATOR FAILURE. REPLACED 2 TIMES. NOW FAILED AGAIN. UNABLE TO CONTROL WINDOW. WON'T ROLL UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222604March 28, 2008
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
MY AIRBAG DEPLOYED UNEXPECTEDLY AS I WAS DRIVING FOR NO APPARENT REASON. I WAS ABOUT 1 1/2 BLOCKS FROM MY HOME ON A QUIET RESIDENTIAL STREET WITH NO TRAFFIC. I WAS GOING 15-20 MPH. THE WAS NOTHING IN THE ROAD, WEATHER FINE. MY HANDS WERE BRUISED FROM THE IMPACT. MY RIGHT JAW AND EAR ARE SORE, RINGING AND MUFFLED EAR SOUNDS. NO ONE CAN EXPLAIN WHY THIS OCCURRED. I WENT TO THE EMERGENCY ROOM FOR A QUICK CHECK. MY INSURANCE IS QUESTIONING WHO IS RESPONSIBLE AND OUGHT TO PAY. MY CAR HAS BEEN MAINTAINED BY THE SAME GARAGE SINCE I BOUGHT IT, FOR THE MOST PART, AND WAS RECENTLY SERVICED. I HAVE NEVER HAD ANY OTHER TROUBLE WITH IT, AND IN GENERAL LIKE THE CAR VERY MUCH. BUT THIS INCIDENT REALLY SCARED ME. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10222483March 27, 2008
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
BOTH REAR WINDOWS FAILED TO GO UP. ONE WINDOW BROKE LAST SPRING AND THE OTHER BROKE SHORTLY THEREAFTER. WE INQUIRED FROM A LOCAL DEALER THE COST TO HAVE THE REGULATORS REPAIRED AND WERE TOLD THE PRICE WOULD BE APPROX. $400 PER WINDOW THEREFORE WE HAVE NOT HAD THEM REPAIRED. THE FRONT PASSENGER WINDOW HAS RECENTLY BEGUN TO HESITATE WHEN OPERATING IT SO WE CHOSE NOT TO USE THE WINDOW FEARING IT WOULD ALSO BECOME STUCK IN THE DOWN POSITION. AS OF MARCH 27 I BEGAN PERFORMING SEARCHES ON THE INTERNET FOR SIMILAR COMPLAINTS AND LEARNED THIS IS A KNOWN AND COMMON PROBLEM WITH THE 2001 BUICK LESABRE. THEREFORE I FEEL A RECALL SHOULD BE ISSUED AND GM SHOULD REPLACE THE REGULATORS FREE OF CHARGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221825March 20, 2008
ENGINE AND ENGINE COOLING
WIFE'S 1999 BUICK LESABRE WITH 90,000 MILES ON IT WAS BURNING ANTIFREEZE IN ENGINE. I WAS TOLD BY A CERTIFIED GM MECHANIC TO TRY TIGHTENING THROTTLE BODY MOUNTING NUTS BECAUSE BEING TOO LOOSE WAS A COMMON PROBLEM FROM THE FACTORY. DID THAT 6 MONTHS AGO AND IT SEEMED TO HELP EVEN THOUGH THE MANIFOLD THROTTLE BODY MOUNTING SURFACE WAS WARPED DUE TO THE ENGINE HEAT. OVER THE PAST MONTH THE CAR BECAME INCREASINGLY HARD TO START, BURNED LARGE AMOUNTS OF ANTIFREEZE, AND WOULD STALL INTERMITTENTLY. ON MARCH 13, 2008 I TOOK THE INTAKE MANIFOLD OFF THE ENGINE AND FOUND ANTIFREEZE IN THE INTAKE DUCT GOING TO THE AIR FILTER AND ANTIFREEZE POOLED IN THE INTAKE MANIFOLD. THIS WAS CAUSED BY TWO SEPARATE DEFECTS, THE UPPER INTAKE MANIFOLD GASKET NOT SEALING PROPERLY TO THE LOWER INTAKE MANIFOLD (WAS LEAKING IN TWO DIFFERENT SPOTS) AND THE LEAKING THROTTLE BODY TO INTAKE MANIFOLD GASKET (WAS LEAKING COOLANT INTO THE INTAKE DUCT TO AIR FILTER), WHICH WAS CAUSED BY EXCESS HEAT FROM THE EGR PIPE WARPING THE UPPER MANIFOLD. ANOTHER SERIOUS PROBLEM WITH THE UPPER INTAKE MANIFOLD WAS THE HEAT FROM THE EGR PIPE ERODED THE MANIFOLD TO A POINT THAT IT WOULD CAUSE LEAKING COOLANT TO ENTER THE INTAKE MANIFOLD IN THE NEAR FUTURE. THIS SEEMS TO ME TO BE A SAFETY CONCERN NOT ONLY FROM A STANDPOINT OF THE CAR STALLING AND BECOMING HARD TO STEER BUT I WORK IN THE OUTDOORS IN REMOTE LOCATIONS IN SUB ZERO WEATHER IN THE WINTER. I AM ALWAYS PREPARED FOR THE POSSIBILITY THAT MY CAR WON'T START AND I WILL HAVE TO WALK MILES TO THE NEAREST PHONE BUT SOMEBODY ELSE MAY NOT BE PREPARED AND IT LOOKS LIKE THIS DEFECT MIGHT BE DANGEROUS IF NOT FIXED. I REPLACED THE UPPER INTAKE MANIFOLD AND GASKETS WITH AN AFTERMARKET ONE AND THE CAR IS FINE NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221849March 20, 2008
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
BOUGHT A 2000 BUICK LESABRE AS A STUDENT VEHICLE. WITHIN TWO MONTHS THE DRIVER SIDE WINDOW MECHANISM FAILED. FIXED THE DRIVER'S SIDE WINDOW MECHANISM AT A COST OF ABOUT $500. SUBSEQUENTLY ALL THREE OTHER WINDOWS FAILED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221619March 18, 2008
UNKNOWN OR OTHER
BACK POWER WINDOWS - SOMETHING ON THE CABLE BREAKS AND THE WINDOW FALLS DOWN. NOW THERE IS NO WAY TO KEEP THE WINDOW UP OTHER THAN TO BLOCK IT UP ON THE INSIDE DOOR PANEL WITH A BLOCK OF WOOD. THE FIRST WINDOW FELL A COUPLE OF YEARS AGO. THIS WEEK THE SECOND WINDOW FELL. WE HARDLY EVER USE THESE WINDOWS AS THERE IS JUST THE TWO OF US. IT COSTS $600 EACH TO REPAIR. OUR EXTENDED WARRANTY IS OVER. WHAT IS OUR RECOURSE? IS THERE ANY RECALL SO THE MANUFACTURER WOULD FIX THIS? (HAVING TO BLOCK UP WINDOWS IS REALLY A GOOD WAY TO ADVERTISE HOW GREAT OUR CAR IS! WE HAD THOUGHT ABOUT BUYING ANOTHER BUICK, BUT NOW I WONDER.) *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221454March 17, 2008
ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE:DELIVERY
TL*THE CONTACT OWNS A 2000 BUICK LESABRE. THE VEHICLE CAUGHT FIRE WHILE PARKED. THE POSSIBLE CAUSE OF THE FIRE WAS DUE TO THE FUEL PUMP. THE VEHICLE HAS NOT BEEN INSPECTED BY THE DEALER. BOTH A POLICE AND FIRE REPORT WERE FILED. THE CURRENT AND FAILURE MILEAGES WERE 92,000. THE CONSUMER SENT IN A COPY OF A RECALL. RECALL # 04V090000 UPDATED
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10221467March 17, 2008
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 1997 BUICK LESABRE. THE DRIVER NOTICED THAT THE VEHICLE STARTED TO SMOKE. THE FIRE DEPARTMENT WAS NOTIFIED. THE VEHICLE WAS CONSUMED WITH FIRE AND WAS TOTALED. THE CONTACT BELIEVED THAT THE FIRE ORIGINATED UNDER THE HOOD. THERE WERE NO INJURIES. THE PURCHASE DATE WAS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE ABOUT 95,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10220886March 12, 2008
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
TL*THE CONTACT OWNS A 2004 BUICK LESABRE. THE CONTACT STATED THAT HER VEHICLE PASSED INSPECTION. THREE MONTHS LATER, SHE TOOK HER VEHICLE TO THE DEALER FOR A ROUTINE INSPECTION AND THEY STATED THAT THE REAR ROTORS WERE RUSTED, HAD SPLIT IN TWO, AND WERE HANGING DOWN. BETWEEN THE TWO INSPECTIONS, SHE ONLY HAS 13,00 MILES ON THE VEHICLE. THE ROTORS AND BRAKE PADS WERE REPLACED. THE CONTACT HAS POSSESSION OF THE FAILED COMPONENT. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE CURRENT AND FAILURE MILEAGES WERE 35,600. UPDATED 04/03/08. *LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220895March 12, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
I HAVE SEVERAL COMPLAINTS. MY CAR HAS NEVER BEEN IN AN ACCIDENT. I HAVE HAD TO REPLACE THE GAS TANK FILLER NECK AS IT CRACKED. MY CAR HAD 45,000 SOME MILES ON IT AT THE TIME. ($473) BUICK SAID IT WAS THE RESULT OF FREEZING/ THAWING TEMPERATURES IN WINTER. THEN MY ASHTRAY DOOR BROKE - IT WON'T STAY CLOSED ON IT'S OWN. BUICK WANTED $300 - 400 TO FIX THAT. I'M USING VELCRO. THEN MY ODOMETER NEEDLE STOPPED WORKING AND JUST HANGS. I HAVE HAD TO REPLACE EVERY LIGHT BULB IN THE CAR AND THE LIGHTS ON THE DASH HEATING/AIR PANEL AREA HAVE GONE OUT. I HAVE LESS THAN 55,000 MILES ON THE CAR NOW AND ALL THIS HAPPENED BEFORE IT HIT 50,000 MILES. THIS IS A $35,000 CAR RETAIL -COME ON BUICK - LETS DO BETTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220530March 10, 2008
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL*THE CONTACT OWNS A 2000 BUICK LESABRE. IN OCTOBER OF 2005, THE FRONT DRIVER SIDE WINDOW DROPPED AND WOULD NOT ROLL BACK UP. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT A PLASTIC CUPLIN FAILED. THE VEHICLE WAS REPAIRED BY HER SON. THE CONTACT WROTE A COMPLAINT LETTER TO THE MANUFACTURER AND NEVER RECEIVED A RESPONSE. IN AUGUST OF 2007, THE WINDOWS BEGAN TO MAKE A GRINDING SOUND WHEN THEY WERE OPENED OR CLOSE. THE FAILURE OCCURRED WITH ALL FOUR WINDOWS, BUT WAS WORSE WITH THE TWO REAR WINDOWS. SHE CALLED GM AND WAS INFORMED THAT THEY WOULD INVESTIGATE THE FAILURE, BUT THEY NEVER CALLED HER BACK. MONTHS LATER, GM CALLED AND STATED THAT NOTHING COULD BE DONE. THE FAILURE MILEAGE WAS 98,565 AND CURRENT MILEAGE WAS 147,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220338March 7, 2008
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL*THE CONTACT OWNS A 2002 BUICK LESABRE. WHILE DRIVING AT AN UNKNOWN SPEED, THE FRONT DRIVER SIDE ELECTRICAL WINDOW CAME DOWN APPROXIMATELY ONE INCH. THE CONTACT PRESSED THE BUTTON TO RAISE THE WINDOW AND IT DROPPED. APPROXIMATELY FIVE MONTHS LATER, THE PASSENGER SIDE REAR WINDOW DOES NOT OPERATE AT ALL. SIX MONTHS LATER, THE REAR DRIVER SIDE WINDOW STOPPED OPERATING AS WELL. THE CURRENT MILEAGE WAS 45,000 AND FAILURE MILEAGE WAS 40,000. UPDATED 04/03/08. *LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219880March 3, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
DRIVING MY CAR AROUND 45 MILES PER HOUR WHEN THE SPEEDOMETER NEEDLE BEGAN TO CLIMB WITHOUT ANY MORE ACCELERATION TO THE GAS. THE NEEDLE WENT PAST THE 140 MPH MARK AND THEN BOTTOMED OUT HANGING COMPLETELY STILL. AFTER TURNING OFF THE CAR IT REMAINED HANGING UNTIL A COUPLE WEEKS LATER THEN IT WOULD BEGIN TO CLIMB BUT NEVER REACHED THE CORRECT SPEED. (I HAVE THE MPH IMAGE ON MY WINDSHIELD THAT REVEALS MY SPEED-WHICH STILL WORKS). THE NEEDLE ON MY SPEEDOMETER CONTINUES TO FLUCTUATE OR REMAIN FROZEN EACH TIME I DRIVE MY CAR-IT NEVER MATCHES THE MPH IMAGE ON MY WINDSHIELD. THANKFULLY I HAVE THIS IMAGE, OR IT COULD OF CAUSED SERIOUS BRAKING OR PANIC THE FIRST TIME THIS HAPPENED AND THE SPEEDOMETER WAS TELLING ME I WAS GOING OVER 140 WHEN I ACTUALLY I WAS NOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219823March 2, 2008
STEERING:HYDRAULIC POWER ASSIST SYSTEM
STEERING WAS INCREASINGLY DIFFICULT OVER A NUMBER OF MONTHS. BUICK DEALERSHIP CHECKED AND FOUND THE POWER STEERING UNIT WAS LEAKING. POWER STEERING UNIT WAS REPLACED AT COST OF $869. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218951February 23, 2008
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE), ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, UNKNOWN OR OTHER
AN ILLEGAL INSPECTION WAS DONE ON ONE OF MY VEHICLES -USING ANOTHER CAR AT THIS LOCATION, PUTTING IN INFORMATION ON MY VEHICLE & PASSING SAID VEHICLE AS BEING LEGAL TO DRIVE & PROPERLY INSPECTED-I HAVE HEARD FROM SEVERAL DIFFERENT PEOPLE THAT THIS LOCATION DOES THESE TYPES OF INSPECTIONS QUITE FREQUENTLY. THE OWNER PAYS HIS EMPLOYEES UNDER THE TABLE TO KEEP THEM OUT OF TROUBLE WITH CHILD SUPPORT-HE LIES ABOUT EARNED WAGES-AND RUMOR HAS IT THAT THE ENTIRE SHOP IS EITHER HIGH ON CRACK, COCAINE OR MARIJUANA-THEY ARE HEAVY DRINKERS THAT FREQUENT THE BAR RIGHT NEXT DOOR-GARY'S SPOT-THE OWNER (NABIL) HAS ALL OF HIS FRIENDS COME IN FOR THESE INSPECTIONS-SOMETIMES THEY CHARGE THEM -SOMETIMES NOT. I REALLY THINK THIS LOCATION NEEDS TO BE INVESTIGATED & DRUG TESTED. I PAY GOOD HARD EARNED MONEY FOR MY THINGS-AND I DON'T LIKE THE IDEA THAT THESE FOREIGNERS CAN COME OVER HERE & DO AS THEY PLEASE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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