Buick LaCrosse Complaints

2,125 consumer complaints on file.

#10660931November 25, 2014
AIR BAGS
PASSENGER AIR BAG WARNING LIGHT COMES ON INTERMITTENTLY. DEALER WANTS OVER $1500 TO REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659947November 21, 2014
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659635November 20, 2014
UNKNOWN OR OTHER
IN AUGUST, 2014 I RECEIVED A NOTICE OF GM RECALL 14299, BUT THEY STATED THE PARTS WERE NOT CURRENTLY AVAILABLE. IN SEPTEMBER I RECEIVED A LETTER INFORMING ME THAT THE PARTS WERE NOW AVAILABLE TO REPAIR MY VEHICLE. WHEN I CALLED THE DEALERSHIP I WAS INFORMED THAT THEY WERE GETTING THE PARTS IN ONLY A FEW AT A TIME AND RIGHT NOW THEY DIDN'T HAVE ANY, BUT THEY TOOK MY NAME AND NUMBER AND SAID THEY WOULD CALL ME WHEN THEY CAME IN. I CALLED AGAIN TODAY (NOV. 20, 2014) AND WAS TOLD THAT THEY HAD A LIST OF AROUND 400 AND HAD ONLY REPAIRED AROUND 30-40. THEY SAID THEY WERE CALLING ACCORDING TO THE LIST AND WOULD CALL ME WHEN MY NAME CAME UP. WHY IS IT TAKING SO LONG TO GET THE PARTS IF THE REPAIR ONLY TAKES A FEW MINUTES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659225November 19, 2014
SERVICE BRAKES, WHEELS
PREMATURE FAILURE OF THE ANTILOCK BRAKING SYSTEM DUE TO DEFECTIVE HUB BEARING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10658782November 18, 2014
STEERING
THERE IS A NHTSA SERVICE BULLETIN ID # 10024713 RELATED TO A POWER STEERING LEAK CAUSED BY A DEFECTIVE PART OR DESIGN. THE BULLETIN RECOMMENDS A TIE DOWN STRAP TO PREVENT HOSE WEAR AND RESULTING LEAKAGE OF FLUID. LOSS OF POWER STEERING AND/OR DAMAGE TO THE POWER STEERING UNIT CAN RESULT FROM THIS LEAK. I BELIEVE BUICK HAS BEEN AWARE OF THIS PROBLEM FOR SOME TIME. I QUESTION WHY GM DID NOT RECALL ALL VEHICLES WITH THIS PROBLEM TO REPLACE THE WORN HOSE AND ATTACH A TIE DOWN STRAP BEFORE LEAKAGE WAS FOUND. LOSS OF POWER STEERING CAN BE A SAFETY ISSUE, AS SEEN WITH THE CURRENT IGNITION RECALLS. GM IS NOT PROVIDING ANY EXTENDED WARRANTY ON THIS DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10658893November 18, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 45 MPH AND ENGAGING THE BRAKES, THE VEHICLE PULLED TO THE RIGHT AND HESITATED TO STOP. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10658561November 17, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654682November 13, 2014
ELECTRICAL SYSTEM, VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. THE CONTACT STATED THAT THE DEFROSTER FAILED TO DEFROST THE FRONT WINDSHIELD. THE CONTACT ALSO STATED THAT THE ENTIRE INSTRUMENT PANEL CONTINUOUSLY ILLUMINATED. IN ADDITION, THE HEATER CONTROL KNOB FAILED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652256November 13, 2014
ELECTRICAL SYSTEM:WIRING
2012 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO WIRING CONDUIT ISSUES. *SMD THE CONSUMER STATED THE WIRING CONDUIT FAILED TO MEET THE FIREWALL AT APPROXIMATELY TWO INCHES. WHICH LEFT THE TAPED WIRES LOOSE. AS HE LOOKED THROUGH THE COWL SCREEN, THE WIRES WERE TAPED TO WHERE THE WIRES ENTERED THE BODY. THE TAPES WIRES APPEARED TO HAVE BEEN TAPED 8-12 INCHES, WHICH COULD HAVE CAUSED ENGINE FAILURE., IF THE WIRES FAILED OR RUBBED TOGETHER.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653283November 13, 2014
ELECTRICAL SYSTEM
2005 BUICK LACROSSE SENT IN COPIES OF HER RECALL NOTICE.*CW THE CONSUMER STATED SHE WAS INVOLVED IN AN ACCIDENT AND NO LONGER OWNS THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651226November 12, 2014
ELECTRICAL SYSTEM
2008 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO GM RECALL# 14299.* LD THE CONSUMER STATED WHILE DRIVING, THE ENGINE SUDDENLY STOPPED AND THERE WAS NO POWER STEERING OR BRAKES. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP, WHERE THE IGNITION COIL AND CONTROL MODULE WERE REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654325November 12, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT WHILE HAVING REPAIRS PERFORMED FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM), THE TECHNICIAN NOTIFIED THE CONTACT THAT THE AIR BAG LIGHT WAS SPORADICALLY ILLUMINATING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE OF THE VEHICLE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654525November 12, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THIS HAS HAPPENED MULTIPLE TIMES, WHEN DRIVING AT NIGHT, THE HEADLAMPS WILL GO OFF. THERE ARE OTHER TIMES THAT DURING THE DAY, THE MESSAGE CENTER DISPLAY, RADIO AND HVAC DISPLAYS WILL GO EXTREMELY DIM. IS THIS A FAULT WITH THE DAYLIGHT SENSOR? REGARDLESS, I DO NOT APPRECIATE HAVING A CAR GO DOWN THE ROAD WHERE THE HEADLAMPS GO OUT. I COULDN'T SEE. I WAS ABLE TO TURN ON THE HIGH BEAMS AND COULD SEE AGAIN. NEXT TIME I STARTED THE CAR, EVERYTHING WAS FINE. I AM ENTERING THIS INFORMATION FOR MY MOTHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654283November 11, 2014
ELECTRONIC STABILITY CONTROL (ESC)
I HAD JUST LEFT THE HIGHWAY AND WAS COASTING AROUND 35 MPH WHEN MY CHECK ENGINE LIGHT CAME ON AND MY PARKING ASSIST LIGHT FLASHED AND THE CAR SLOWED TO ALMOST A COMPLETE STOP. I WAS ABLE TO PULL TO THE SIDE AND RESTART IT. I ATTEMPTED TO BRING IT IN TO 2 DIFFERENT DEALERSHIPS BUT I WAS TOLD THEY WERE BOOKED SOLID (STATIONED IN HAWAII). APPARENTLY IT WAS NOT A BIG ENOUGH DEAL FOR THEM TO TAKE A LOOK BEFORE NEXT WEEK. I HAVE READ SO MANY COMPLAINTS ABOUT THE SAME THING, WHY ISN'T A RECALL OUT YET? SOMEONE COULD DIE. WHAT DOES IT TAKE TO GET A LAWSUIT GOING? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653372November 7, 2014
AIR BAGS, ELECTRICAL SYSTEM
AIRBAG FLASH RED LIGHT ON DASH, CHARGED $1,248.53 TO REPLACE PASSENGER PRESENCE MODULE KIT 19258129. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653421November 7, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE TO COMPLETE THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AND ALSO COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE COULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652872November 5, 2014
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH, THE HEADLIGHTS SHUT OFF WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE BODY CONTROL MODULE NEEDED TO BE REPLACED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652408November 4, 2014
ELECTRICAL SYSTEM:STARTER ASSEMBLY:RELAY, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT STATED THAT THE HEADLIGHTS BURNED OUT PREMATURELY AND HAD TO BE REPLACED MULTIPLE TIMES. ALSO, THE FOG LIGHTS FAILED AND CAUSED THE RELAY SWITCH TO CATCH FIRE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REPLACED THE RELAY SWITCH. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 116,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10652436November 4, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT EXPERIENCED THE FAILURE ON SEVERAL OCCASIONS. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER STATED THE PART WAS UNAVAILABLE FOR REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652579November 4, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER WAS CONTACTED AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE HAD NOT EXHIBITED THE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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